Zoho Desk


      • Announcements

      • Upcoming New Features

        Hello all, We are glad to inform you that several significant features are scheduled for an upcoming release. Please note that the final scope of these features may be subject to change or postponement as the release progresses. 1) Request Workflow: Request

      • Upcoming DR drill in IN on 14th Dec 2025 and 21st Dec 2025

        Dear Customers, We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho IN(India) Service on 14th Dec 2025 and 21st Dec 2025 to ensure our DR Readiness in IN Deployment. This will help us support our expanding server far more efficiently.

      • Upcoming DR drill in UK on 14th Dec 2025 and 21st Dec 2025

        Dear Customers, We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho UK(United Kingdom) Service on 14th Dec 2025 and 21st Dec 2025 to ensure our DR Readiness in UK Deployment. This will help us support our expanding server far more

      • [New Release] ADManager Plus' latest build 8031 is now live!

        Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8031. Issues fixed Fixed an issue where only the prefix was being updated for the Logon name field in Active Directory when the Azure Active Directory

      • Discontinuation of Web Remote Functionality

        Dear users, We would like to bring to your notice that Web Remote functionality will be discontinued from ServiceDesk Plus/Asset Explorer due to its dependency on the third-party library SparkGateway. For new installations, this will come with immediate

      • Sticky Posts

      • Upcoming New Features

        Hello all, We are glad to inform you that several significant features are scheduled for an upcoming release. Please note that the final scope of these features may be subject to change or postponement as the release progresses. 1) Request Workflow: Request

      • Discontinuation of Web Remote Functionality

        Dear users, We would like to bring to your notice that Web Remote functionality will be discontinued from ServiceDesk Plus/Asset Explorer due to its dependency on the third-party library SparkGateway. For new installations, this will come with immediate

      • [Free e-book] Revolutionize enterprise service desks with agentic AI

        Hi there, IT service management is evolving fast. It’s no longer just about responding to tickets. Modern service desks must think, predict, analyze, and act before issues even surface. Generative and agentic AI are making it possible. Together, they

      • Milestone Marker : The application performance monitoring bookmark you never knew you needed!

        Imagine this: your team rolls out a new update to your customer-facing web application. Everything seems fine at first with no errors and downtime; but users soon start reporting slower load times. You need clarity on whether the recent deployment caused

      • Endpoint Central delivered 442% ROI according to Forrester Total Economic Impact study

        We are excited to share that we recently commissioned a Forrester Total Economic Impact™ (TEI) study to evaluate the potential benefits that organizations can achieve using Endpoint Central. The study found that interviewed organizations using Endpoint