Endpoint Central MSP now supports macOS 27 Golden Gate
macOS 27 Golden Gate is now available, and Endpoint Central MSP supports managing and patching devices running macOS 27 Golden Gate. IT administrators can use Endpoint Central MSP to keep their Mac devices up to date by deploying the latest applicable
Chat, Voice & Video Calls now available in Endpoint Central MSP App
We are pleased to announce the availability of Chat, Voice, and Video Calls in the Endpoint Central MSP App. Admins can now communicate directly with agents from within the app, enabling faster issue resolution without switching between tools. Feature
Track and Manage Automated Patch Deployments with the Mobile App
Now you can track Automated Patch Deployments on the go using the Endpoint Central MSP Admin app. Monitor deployment progress across Windows, macOS, and Linux devices in real time, quickly identify task statuses, and access detailed deployment information
macOS 27 Golden Gate: Pre-upgrade checklist
Apple is expected to release macOS 27 Golden Gate in September 2026. Before upgrading your managed endpoints, there are a few things to check and prepare on your side. This post covers what you need to do before upgrading your managed endpoints to Golden
Endpoint Central Plus MSP
We are evaluating the use of Endpoint Central MSP, but have hit a wall. We have a management platform that we're using (developed in house) and it consumes various APIs to perform specific tasks. Is there anyway via the API that you can add a Customer?
Manage Engine MSP 11.5.2616.03 (Windows 10 22H2 Agent Issue)
Dear Team, Dear Technical Support Team, I am currently using a trial version of MSP 11.5.2616.03 and am experiencing connectivity issues on Windows 10 machines. The agents consistently go offline after 10-15 minutes, remain offline for approximately 90
Barcode assigned to Asset - Asset Explorer
In Asset Explorer - how can I delete barcode numbers already assigned to the asset? Is it possible?
OS deployment through Direct communication.
Is OS deployment via direct communication planned for remote offices? If so, when?
Exciting news! OS Deployment is now available in Endpoint Central MSP!
We're thrilled to announce the launch of OS Deployment feature within Endpoint Central MSP Cloud! What does this mean for you? You can now: Remotely deploy operating systems to multiple client endpoints. Automate OS installations and configurations. Customize
OS Deployer for DC MSP
What is the progress in preparing the OSD module for DC MSP? We have several clients who have been asking for this for 2-3 years. Any new news?
Customer internal IT access
Hi, I am curious to see how Manage Engine / community handle customers internal IT access into EPC MSP. I have a customer who has their own internal IT and assigning the customer administrator role seems to give them more options than i feel would be
End of Support Announcement for macOS Mojave(10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026. This is applicable for both Endpoint Central MSP on-premises and cloud versions. Reason for This Change Apple
New integration: HaloPSA + Endpoint Central MSP is here!
We are excited to announce a powerful new integration designed to streamline your MSP operations: HaloPSA with Endpoint Central MSP! This integration creates a unified workflow by offering: Seamless asset synchronization: Automatically sync managed assets
Self Service Portal Enhancement Requests
Suggestions: Allow multiple (custom named) pages or tabs to further categorize installations. Currently you just have "Apps" and "Updates". I would like the ability to make "Quick Fixes" and "Company Apps" that I can assign installations to. Support direct
Endpoint Central MSP now supports macOS Tahoe
We’re excited to announce that Endpoint Central MSP now supports macOS Tahoe. This latest addition ensures that IT administrators can seamlessly manage macOS Tahoe devices, leveraging Endpoint Central MSP’s complete suite of endpoint management capabilities.
EC MSP / Customer Admin permissions
Hi, I have a question about a feature that we get asked a lot about from our different Customers that are using EC MSP. So basically we have Customers that have their own IT Department and are using EC MSP with a Customer Admin Role. So that means they
Deprecating Patch DB sync for Endpoint Central MSP 11.2.2328.1 and below
Hello folks! The end of an era is often a time for growth and progress. That being said, to enhance our workflow and continue to provide the latest features and patch updates in the product, we are deprecating patch database sync in Endpoint Central MSP
Brand new logo update for Endpoint Central MSP!
Hi there! Endpoint Central MSP is getting a new logo! It hasn’t hit the streets (or screens) yet, but we figured we’d let you know beforehand. Why the change? This isn’t because of a merger, acquisition, or rebranding. It’s simply us doing what we love:
Red Hat Linux Patching Alert: Update Nomination Settings Before July 7, 2025
Hello everyone ! Starting July 7, 2025, Red Hat will no longer allow logins using an email address. If your Red Hat nomination currently uses an email ID instead of a username, this change could affect patch deployment and related automation workflows.
Best Practice Guide
Hi All, Desktop central MSP is so massive, I'd love to see a best practices guide for us to use. Particularly in regards to patch management plans, security hardening of devices, software management and anything else you think would be useful. There are
ManageEngine MSP Webinar Series
Hello MSPs, We’re excited to invite you to our exclusive webinar series, organized for IT Service Providers! This is your chance to delve deep into the unique challenges you face and discover innovative solutions tailored just for you. In this engaging
Attention, MSPs: Our exclusive inaugural offer expires on Oct. 31, 2024
MSPs, don't miss this opportunity! Our inaugural offer for managing 250 client endpoints is ending in just X days. This is your last chance to join successful MSPs who have leveraged this offer to: 1. Boost their monthly recurring revenue and profit margins:
Force Admin to Login with Azure
Hello, I would like to have a Feature where Admins and Customer Admins in DC MSP are forced to Login with their Azure Account instead of their Local one. Right now I have to create a Local User that then can choose between Local Login or Azure Login.
Tabs Switched
The summary and patches tabs are switched on Endpoint Central version 11.4.2516.08. How can I switch them back?
Is Endpoint Analytics included in Endpoint Central?
Greetings. I am a user of ManageEngine Endpoint Central (Security Edition version). I would like to know if the ‘Endpoint Analytics’ module to measure the performance of the endpoints is included in this licensing (if I can install it as an addon) or
Deploying two different versions of the same .ISO
Hello, We have over 50 clients and we are currently pushing Windows 11 to most of them. One of the clients wants a custom .ISO built but I can't figure out a way to deploy it while we are upgrading other clients with the standard .ISO. Does anyone have
Endpoint Central MSP for Linux
Hello there, Why you don't have a Endpoint Central MSP for Linux available? Thanks
8384 port does not listen
Hey, we have configured a distribution server but it does not listen 8384 port and for this reason the agent cannot connect. How can I solve this issue?
Empower your MSP services with enhanced security!
We're excited to announce the latest update to Endpoint Central MSP Cloud, designed to bolster your security posture and streamline your MSP operations. This update introduces a suite of powerful security add-ons: BitLocker Management: Deliver enhanced
Patch Jobs Stuck in "Ready to Execute" Status
Software in Use: Managed Engine MSP version: The issue occurs with the MSP version and affects all customers (with approx. 900 systems), though the severity varies from one customer to another. Issue: For about three weeks now, many of our patch jobs
Important: Deprecation of FCM Legacy API for On-Premise Users
Hi everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs (HTTP and XMPP), and they’ll be fully shut down on October 31, 2024. If you are running Endpoint Central MSP versions between 11.3.2401.1 and 11.3.2414.1, or versions between
Endpoint Central MSP Now Supports macOS 15 Sequoia
We’re excited to announce that Endpoint Central MSP now supports macOS 15 Sequoia, starting with build version 11.3.2438.01. This version is available for download as an EXE file from our website. Existing customers can access macOS 15 support by upgrading
End of Support announcement for Windows XP, Vista, Windows Server 2003, Windows Server 2008, macOS 10.11, macOS 10.12, and macOS 10.13
Dear Customers, This forum post is to inform you of a significant update regarding our support for legacy operating systems. Effective December 31, 2024, Endpoint Central MSP will officially discontinue support for Windows XP, Vista, Windows Server 2003,
AgentCleanupTool
Hi. I had problem with unistallation program and now i'm trying to use AgentCleanupTool. But i have error in logs: Uninstall Restriction Enabled! Security Error Validation failed! Uninstallation of Agent wont occur I tried to unistall it with local admin
Desktop Central MSP 10 issues
Hello I have issues Desktop CentralMSP Server Just installed Desktop Central on a server for the first time. The System tray icon constantly states "Starting. Find attached file i need help
Customize email notifications | EndpointCentral MSP
Hello, Is it possible to customize email notifications in Endpoint Central MSP? Especially the customer tenant invitation? Thanks!
User firstname, lastname in assets list
Is it possible to show fullname (firstname, lastname) of users logged on computers? Not only login from AD.
Breaking news on Endpoint Central MSP: Your next-gen cloud client management solution is here!
In the ever-evolving realm of MSPs, securing and managing endpoints is the cornerstone of your SLAs. Today, we are thrilled to introduce the SaaS version of Endpoint Central MSP, your gateway to a universe of endless possibilities for your MSP business.
Deployd to client computers outside of the network company using a Gateway
Sometimes the computers are outside the corporate network. I want to be able to deploy applications on them. We use the MSP version, distribution servers and a gateway server. Such computers in the DC console are visible in green, you can connect to them,
Bulk edit for Custom Field in Endpoint Central
Hi, I created a new custom field in endpoint central and thinking to bulk update the custom field for the Assets but couldn't see the custom field that i had created when i click bulk update for selected devices.
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