EC MSP / Customer Admin permissions
Hi,
I have a question about a feature that we get asked a lot about from our different Customers that are using EC MSP. So basically we have Customers that have their own IT Department and are using EC MSP with a Customer Admin Role. So that means they only see their own Customer Site. The Problem is that when Customer Admins create a Software Package, they have the option Add Package -> "For all managed customers" available. If they click that, the Software Package gets published to all other Customer Sites too.
So that means that "Custom Admin A" creates a packages and Custom Admin B that doesn't have to do anything with Custom Admin A sees that package too with a "Created by ****" Information. Now Custom Admin B rightfully asks why his Package List gets filled with packages that he didn't create, doesn't need and doesn't want to see. I just want to know the logic behind that so we can explain it to our clients. They just want to use the product in their Environment and not be part of some Community where they can share packages.
New to ADSelfService Plus?