ManageEngine Pitstop | Community and Support forums

      • Announcements

      • Model change in Requests and restrictions in Scripts

        Dear users,   Some of the recent modifications we made to the Requests module have caused a behavior change in the application.   Asset association to a request will no more be mapped to the CIID. Instead, it will be mapped to the ASSETID. Therefore,
      • ServiceDesk Plus/AssetExplorer Utilizing ManageEngine DesktopCentral Agent For Inventory

        Dear Users, We would like to inform you that ServiceDesk Plus/AssetExplorer will soon be using ManageEngine Desktop Central’s scan component (Desktop Central Agent) for inventory of Windows, Mac, and Linux machines. Please be informed that the support
      • [Solved]ServiceDesk Plus On-premises not loading in Chrome and Edge v.94

        Dear all, Recently we faced an issue where the ServiceDesk Plus’s On-premises version did not load in Chrome and Edge browser version 94.xxx. Probing further, we found the following script error : ’Uncaught TypeError: Cannot set properties of undefined
      • [Free e-book] Kick-start hyperautomation with AI-powered service management

        Did you know that you can save anywhere between 10-50% of IT costs with automation?  Also, employees can save between 10-40% of their time by automating manual, laborious, and repetitive tasks.  IT service processes are abundant with such repetitive tasks
      • End of Support for NTLM SSO

        Dear users, We would like to inform you that we'll be permanently removing support for the NTLM SSO which is considered as outdated. End of support means that we will not fix bugs related to NTLM, thus, we strongly recommend our customers to switch to

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