Cleaning up Patch Folder
Can the old Patches in the Patch folder be cleaned up at all in any fashion? Especially the exploded directories, if not the ppms?
ADSelfService Plus Fixes and Enhancements [2023]
Release Notes for build 6216 (Jan 20, 2023) Enhancements: The jQuery UI used in the product has been updated from version 1.10.0 to 1.13.2. Terms and conditions for the usage of third-party products in ADSelfService Plus have been updated. Release Notes
ADSelfService Plus' build 6216 now released with enhancements.
Hey everyone, This is to announce the release of ADSelfService Plus' latest build, 6216. Enhancements: The jQuery UI used in the product has been updated from version 1.10.0 to 1.13.2. Terms and conditions for the usage of third-party products in ADSelfService
Office365 SSO question
Hello everyone, I'd like to ask a question. Let's assume that we already have two factor authentication enabled (SMS, MS Authenticator) for our Office365 users and we also want to enable ADSS SSO (both IDP and SP initiated). Will the SSO work for everyone
Your exclusive invite to our IAM and cybersecurity seminars in Bengaluru and Chennai.
Hello, We are thrilled to send you this exclusive invite to be a part of Shield 2023: An IAM and cybersecurity seminar in Bengaluru on February 16 and Chennai on February 21. Our senior technology evangelists will be sharing their thoughts on how you
Password Sync Agent and Azure AD Connect?
Hi all, we use some M365 Cloud services such as Exchange, SharePoint, Teams etc. Here our local AD have a sync via Azure AD Connect. This is done periodically every 30 minutes. As we have a bunch of user that do not have connection to the local AD (100%
Upgraded to 6125 and now none of my Servers are requiring MFA
Upgraded to 6125 and now none of my Servers are requiring MFA, Ive rebooted the servers, reinstalled the GINA agents, all Windows machines all not working.
ManageEngine ADSelfService Plus is down
Hello, About once a month, the ADSelfService service goes down and not start automatically (SMTP mail): Dear Customer, This email is to inform you that ManageEngine ADSelfService Plus is down. Please start the product to continue enjoying its benefits.
Blank Screen on MFA Endpoint login
Hi All We are in the process of evaluating ADSelfService Plus and have run into an issue with enabling MFA on endpoints. These are all Windows units. On Windows Server 2016 and less, the process works fine, With MFA enabled on Server 2019 or above,
ADSelfService Plus' build 6215 now released with security issue fixes and enhancements
Hey everyone, This is to announce the release of ADSelfService Plus' latest build, 6215, with the following security issue fixes and enhancements: Enhancements: Support for HTTP SMS macros: The following macros are now supported for the HTTP method under
PostgreSQL 13?
Hello everyone, We are somehow forced to upgrade our PostgreSQL Databases from Version 11 to 13. ADSelfService doesn't support PostgreSQL in Version 13. Is there any ETA when that will be posssible? Thanks in Advance.
Integration ADSelfService Plus with ServiceDesk Plus [Problem / Error]
ADSelfService Plus 6.1 Build: 6111 ServiceDesk Plus 11.3 Build 11303 Failed to connect to the server. Check server connections and Try again. Error code: [17:59:31:656]|[08-10-2021]|[com.manageengine.adssp.client.admin.ConnectionServlet]|[INFO]|[83]:
[ManageEngine] Register now for our free ADSelfService Plus Online training series
Hello, ManageEngine is back again with another series of online workshops to help you make the best use of our integrated password management and single sign-on solution- ADSelfService Plus. This free live online training will be your guide to eliminate
Did you know - How to configure Office 365 as SMTP Mail Server
ADSelfService Plus allows you to use Office 365 as an SMTP mail server to send notifications, OTP etc. to your users. To make it happen, all that you need is just an Office 365 account with a mailbox associated with it. Steps to configure ADSelfService Plus to use Office 365 as your mail server: Login to ADSelfService Plus with the administrator credentials. Navigate to Admin -> Product Settings -> Server Settings. In the Server Settings page, click the Mail Settings tab. Enter smtp.office365.com
Admin activity logs feature/functionality missing in ADSSP portal
Since multiple Admins can be granted access to the ADSSP portal, it is imperative to have the ability to trace Admins activity for any kind of changes made to or in the ADSSP application. However, this feature/functionality is missing in previous builds
ADSelfService Plus 6214 released with an issue fix
Hello Everyone, ADSelfService Plus build 6214 has been released to fix an issue. Issue fixed Prevented the password macro from being used in the admin/manager email notification after a password reset or change operation. How to update to this build?
ADSelfService Mobile App - Push Notification Issue when screen is off
Support Team, This has been a noticeable and reproducible issue since we implemented two-factor authentication for our RDP connections using the ADSelfService app and registering with push notifications. We are noticing that when our phone are not
User Activities are deleted once disenrolled
We have noticed all user actions such as reset/change and unlock password details history gets deleted once the user is disenrolled. Since this tool interacts with users passwords, it is very important to keep history of user actions in audit reports.
Endpoint MFA Request ID
Option 1 We implemented MFA for Endpoints for select user accounts over a year ago. During that time, the Request ID would start out at 1 and increase by 1. The Request ID would increase by 1 if you selected Approve or Deny. The Request ID would reset
ADSelfService Plus won't autostart
ManageEngine ADSelfService Plus Free tool, version: 6212 Hi, I upgraded my server from Windows Server 2012 to Windows Service 2019. I've done it the lazy way, so inplace upgrade. After the upgrade ADSelfService Plus won't autostart on reboot. When I start
GINA resets locked screen wallpaper
We have a locked screen wallpaper that is deployed to all computers. When the GINA is installed, locked screen is reset to the Windows 10 default images. Is there anything I can do to prevent this from happening?
Character marks appear in Password
Dear All, Currently, in the process of changing Password, I have discovered that there is a Unikey/Vietkey character mark in the Password for Users in Vietnam Region. Because here User uses Unikey / Vietkey as the main, so when changing Password, there
ADSelfService Plus now supports hardware TOTP tokens as an authenticator
Hello everyone, We are thrilled to announce the release of ADSelfService Plus' latest build, 6212, with the following updates: Feature: Hardware TOTP token support: Hardware tokens such as Protectimus hardware TOTP token and Deepnet Security hardware
I can't insert an <br> html in the language customization - Error modifying the text.
Error modifying the text !!!! After migrating to version 6122 I cannot insert html language in the language customization. HELP!!
Integration of ADSelfService Plus with WhatsApp Gateway
I would like to know how to integrate WhatsApp with Adselfservice plus to send the code instead of SMS.
Hide "Enrollment" tab
Hello, How I can hide "Enrollment" tab from password change page? Regards, Anton
Password Expiration Notification images not display in Microsoft Outlook 2019
Hi all, I am new here and hope to get some help on the issue I'm facing at the moment. I've created a Password Expiration Notification and inserted some images. But when I received the notification the images not displaying. Below is the e-mail notification
MFA hardware token screen hangs
So we've had this on a few random servers out of the blue where you login via RDP, click Microsoft Authenticator and the screen just hangs until the timer runs out and kicks you out. But the timer never stops, if its at 1:54 and you click next, it hangs
ADSSP Audio Captcha
Hi, Is there a way to change the langage of the audio captcha ? Even if the browser default langage is French, the audio captcha is in english. Thanks Regards. Anthony
ADSelfService Plus Technician Login
I set up my Active Directory account to be a Technician, being that I have push notification MFA setup for my AD account and I was expecting the login to generate a push MFA verification. However, it didn't and I can't seem to find if this is an option.
ADSelfService Plus build 6211 now released with an important security update.
Hello everyone, This is to announce the release of ADSelfService Plus' latest build, 6211, with some important updates. Important update : Third-party requirement for NTLMv2 SSO: To enable NTLMv2 SSO in build 6211 and above, you have to manually download
VPN and 2FA
Hi, I am trying to configure ADSS vpn to enable password sync. We currently are using the Sophos Authenticator with our user VPN and want to use the same VPN for the password sync. Sophos uses OpenVPN and I can configure it to talk to our server, but
Customize notification message
Hi, We want to add an HTML button in the expiry notification message, but it always appears like a link. Is it possible to add a button in HTML or CSS ? Thanks. Regards
ADSelfService Plus build 6210 released with some enhancements and issue fixes
Hello everyone, We are glad to announce the release of ADSelfService Plus' latest build, 6210, with the following enhancements and issue fixes. Enhancements: Notification Center: To ensure product security, a notification center has now been included
ADSelfService latest client agent and password sync agent versions
Namaste I would like to know where I can find ADSelfService latest client agent and password sync agent versions.
CVE-2022-42889 - Possibly exploitable in AD Self Server Plus
Dangerous hole in Apache Commons Text: https://nakedsecurity.sophos.com/2022/10/18/dangerous-hole-in-apache-commons-text-like-log4shell-all-over-again/ CVE-2022-42889 Recommended fix is to upgrade the .jar library to commons-text-1.10.jar or higher. AD
Remcom.exe flagged as malicious
Dear Support Team, our AV solution flagged Remcom.exe from version 6101 as malicious - PUA Application.RemoteAdmin.RLH. A VirusTotal scan shows that this is not an exception: https://www.virustotal.com/gui/file/d7a923357aea4f9d4e65d43d3f800fa4f3b766a825be63d798f5ff35721a462a/detection
Options to Unlock User Accounts as Super Admin or Operator Missing
Hello there, As a part of our organization's security policies, we have restricted users from being able to unlock their own accounts. Our operators and super admin accounts do not seem to have the option to unlock these accounts within AD Self Service
ADSelfService Plus HTTPS - Applying wildcard certificate problem
Hi all, I'm using ADSelfService Plus 6.1 Professional - Windows server 2016 Standard , I want to enable HTTPS in Access URL and Connection Settings to enable SAML SSO configurations for applications. I have a wildcard certificate *.mydomain.com as .pfx
Connection to server failed.error 403
Hello everyone, I am evaluating in my adselfservice plus environment with MFA activated but when I log in to the machines with the agent installed, the MFA screen appears with the error: Connection to server failed.Error 403 Antivirus, firewalls disabled
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