[ManageEngine] Register now for our free ADSelfService Plus Online training series.
Hello, ManageEngine is back again with another series of online workshops to help you make the best use of our integrated password management and single sign-on solution- ADSelfService Plus. This free live online training will be your guide to eliminate
[Free webinar] Future-Proof Your Password Management Strategy
Hello, Exploited credentials account for over 61% of all data breaches. Passwords should be a thing of the past, but given how widespread their usage is, they don’t seem to be going away any time soon.While the rest of the world is slowly moving towards
ADSelfService Plus' latest build 6200 released!
Hello everyone, This is to announce the release of ADSelfService Plus' latest build, 6200, with some issue fixes. Issues fixed: The communication between the Password Sync Agent and the ADSelfService Plus server has now been secured with the inclusion
This site is not secure - Logon screen only
Hi, I recently installed AD Self Service and it works just fine with HTTP. So, I tried to enable HTTPS and I generate a CSR through AD360 and issued a certificate through my local CA ( ADCS ) and uploaded the certificate, seems to work just fine. whenever
Password Sync agent needs .net framework 2.0 and 3.5 to work. Both these have a CVE.
The article (https://www.manageengine.com/products/self-service-password/help/admin-guide/Application/sync/password-sync-agent-native-password-reset.html) says Domain controller should have Microsoft .NET Framework 2.0 or 3.5 for password sync agent
ADSelfService Plus Fixes and Enhancements [2022]
Release Notes for build 6200 (May 24, 2022) Issues fixed: The communication between the Password Sync Agent and the ADSelfService Plus server has now been secured with the inclusion of an access key (CVE-2021-37423) . For more information, refer to our
Save your spot for our Cybersecurity and IAM online seminar.
Hello, We are happy to invite you to be a part of Shield Virtual 2022 - our Cybersecurity and IAM Online seminar. Attend to discover how a SIEM solution can help secure your network from potential data breaches, tips and tricks to manage and audit your
Our IAM and cybersecurity seminars are back in New York and Chicago
Hello, We are thrilled to send you this exclusive invite to be a part of Shield 2022: An IAM and cybersecurity seminar in New York on June 7 and Chicago on June 9. Our senior technology evangelists will be sharing their thoughts on how you can better
MFA for Endopoint not working on unlock
I have MFA for endpoint setup on our servers and when logging in it functions without issue. But when a server is locked and then unlocked it does not prompt for MFA and lets the user right in. Is this expected behavior? If not what needs to be changed
OWA integration installation problem
1. I installed version 6.1 Build 6123 on Exchange 2019 CU12 on Server 2019 2. I downloaded the android app and was able to enroll the user 3. I verified I could log in to OWA. I got the forms login page, and entered a username/password. This worked 4.
Can enrollment be moderated
Hello: We are currently testing ADSelfService Plus for our company and like it quite a bit. We are wondering however if there is a way to moderate the enrollment process? We would like all enrollments to be approved by the technicians of the appl
OpenLDAP password synchronization for users with polish charset
Hello, I have problem with synchronizing password change to OpenLDAP for users with polish charset in CN ex: „cn=Adam Łącki,ou=Work,ou=Users,ou=PR,ou=ODD,dc=domain,dc=local” When I change password for this usser in AD DS, ADSelfService Plus is detecting
owa installation
I installed version 6.1 Build 6123 on Exchange 2019 CU12 on Server 2019 I manually added the inbound firewall rule for the admin portal (as it could not work without this) I was blocked initially by Configuration:MFA:MFA for endpoints requiring HTTPS
Reset Admin Login Requirements
Hello there, I'm currently trying to repair a very broken, old, and undocumented test environment for ADSelfService Plus. When trying to access the admin logon (via /adminLogin.cc), we get the following, even locally on the server it's installed on..
Using VPN to update cached credentials ADSelfService Plus
Can someone explain to me how the VPN works with this. I have entered the VPN Settings for our NetExtender. I am just curious how this works since it is not asking for any credentials to log into the VPN. Our VPN credentials are tied to our AD usernames/passwords so just a little confused on this part of the setup. Thanks,
Secure helpdesk user verification
The helpdesk is a popular target for hackers. The most popular tactic used is social engineering. While social engineering is likely when using security questions, it is much less common if multi-factor authentication is used. A much needed feature in
GINA 2FA prompt everytime
We are getting ready to roll out this product. When I install the GINA client on my laptop, it works fine. But it is prompting me for answers to my enrollment questions on every single unlock or login. I don't want it to do that, I want it to just be
ADSelfService Plus and log4j (CVE-2021-44228)
Hi, Is the latest version of ADSelfService is vulnerable to the recent log4j vulnerability? Looking at the library files I can see both log4j 1.2.8 and 1.2.15. I really think that the home page should direct us to a status page regarding this issue. Some
Spring4Shell in ADSelfservice Plus
Searching my \Lib folder today found the following files spring-beans-4.2.0.RC3.jar spring-core-4.2.0.RC3.jar spring-context-4.2.0.RC3.jar I know AD Selfservice plus runs Java 8 not java 9, but all the same, could we get a updated version of this library
Updating Cached Credential Over VPN (Cisco Anyconnect)
Hello, I am unable to get the system to update the cached credential over vpn after password reset. I previously had a support case with manageengine regarding this, which was resolved, but I have since then lost the settings. I believe the resolution
Challenge Questions Confirmation Needed
Can we please get the feature added prompting users to confirm their response questions? As it stands now users can incorrectly type their response questions and then not be able to unlock their account or reset their passwords. We cannot even deploy this app until this happens. This should be very easy to do with a hotfix. Please provide an ETA. Regards, e-
ADSelfService Plus' latest build 6123 released with some security issue fixes
Hello everyone, This is to announce the release of ADSelfService Plus' new build 6123 which fixes the following security vulnerabilities. Issues fixed: A security vulnerability which exposed admin credentials if the ADSelfService Plus server access was
Attackers Gaining Administrative Access to Zoho ManageEngine ADSelfService Plus Instances
FYI anyone with internet facing selfservice should act quick Rapid7 reporting Attackers Gaining Administrative Access to Zoho ManageEngine ADSelfService Plus Instances Rapid7 Managed Detection and Response (MDR) recently observed several incidents in
Changelog for GINA/Mac/Linux Login Tool (5.9 update)?
Is there a changelog for the recent 5.9 update to the GINA/Mac/Linux login tool?
Some users can can use old passwords and some not??
Hello... We have Windows Server 2012 R2, where we have a server named AD-1 and is the primary so to speak and AD-2 is the secondary, meaning only AD-1 can send out the changes. We are using ADself service Plus. Not sure where to look to get the version
Your account is not configured for Multi-Factor Authentication. Please contact your Administrator.
I am trying to enforce MFA enrollment and MFA on our superadmin accounts in ADSelfService Plus. The superadmin accounts are a couple of user accounts synced from Active Directory. These user accounts are in their own OU in AD and do NOT have any other
Locked out of system
We've updated our main AD administrator account which was configured within SelfService for domain configuration. Problem is we are now unable to log in to the system to update the configuration with the new password (get Invalid domain configuration
[Important] ADSelfService Plus 6122 Security Fix Release
Hello everyone, This is to announce the release of ADSelfService Plus' latest build, 6122, with the following issues fix. Issue Fix: In product instances where post-action custom scripts are enabled, a security vulnerability (CVE-2022-28810) which could
How to configure password Sync in three domains multidirectional
Its possible to do a multiway password Sync with 3 domains? I configure password Sync agent in all dcs of the 3 domains, and create 6 Sync policíes A to B, A to C, B to A, B ti C, C to A and C to B. I do this config because a suport technician tell me
DUO MFA call via HTTP (Windows GINA client)
Hello ManageEngine, We are deploying the ManageEngine GINA v5.9 client via HTTPS and it works well however our environment blocks HTTP calls to the outside world. This comes into play during the GINA DUO MFA prompt. From the logon screen, after a user
Mobile App: customizing help page?
Hello everyone, I've been wondering if there is the possibility to customize the help page in the ManageEngine ADSelfServicePlus App, or is it a built-in page? Thanks David
Granular permissions for technicians
We have multiple technicians who help our customers and if can we add more Granular permissions to technician roles so that instead of giving them "ADMIN" access we can give them limited access to enroll/edit individual users or bulk edit/enroll users
Multiple push requests to ADSS App for VPN
I just finished setting up MFA for VPN on our network and we are in pilot mode. Everything seems to be working well, except when users are logging in their mobile phones are getting multiple requests to allow the login. Even after the first request was
Hide synchronization status
Hi, I want to know if there is way not to display the status of the synchronization ? We synchronize multiple directories, but in the Domino directory only 80% of the users have an account, and for the others the popup displays that the user cannot be
Post Action custom script questions
So I'm thinking that these scripts might help me out of a strange situations I'm in. However I can find little documentation on exactly how these scripts work. The example supplied example is: cscript test.vbs %userName% %password% But where is the default location for this script? Can I use absolute paths? I see the tokens %userName% and %password%, but what other tokens are available? Is the return value from the script used? Thanks Bob Where are these script co Run custom script to synchronize
Account unlock/Password reset trying under the identity of the user
Hi, We have recently setup a new policy that uses MFA. Until you try to unlock an account or reset a password, everything works fine. When you try either option, we are getting a native exceptions: adssp.error.native.no_unlock_priviledge::::: For the
Some Authentication Problem when logging in
Hello Everyone, hopefully you could help us resolved our concern below. When users logged in they encounter this issue. Any ideas/troubleshooting procedures will be a great help.
ADSelfService Plus' latest build 6121 released with some security fixes
Hello everyone, ADSelfService Plus' latest build 6121 fixes the following security vulnerabilities. Issues Fixed: A security vulnerability (CVE-2022-24681) which allowed XSS script execution in the reset password, unlock account, and user must change
Change Reset Password Screen to include custom text
We'd like to include a description of what Password Complexity means when people change their password (this screen). Whether it's a hover/alt text or a link for a descript or just inline with the rest of it. This would help avoid some help desk tickets.
iOS push certificate expired?
Hello! Two of our clients have a problem with the MFA-Authorization since a few days. Both are using the app on iOS. On both sites we have build 6119 installed. In the logs I have found the following error: [15:09:09:475]|[02-13-2022]|[ADSLogger]|[INFO]|[105]:
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