Zoho Desk

    • Sticky Posts

    • Did you know - How to configure Office 365 as SMTP Mail Server

      ADSelfService Plus allows you to use Office 365 as an SMTP mail server to send notifications, OTP etc. to your users. To make it happen, all that you need is just an Office 365 account with a mailbox associated with it. Steps to configure ADSelfService Plus to use Office 365 as your mail server:   Login to ADSelfService Plus with the administrator credentials. Navigate to Admin -> Product Settings -> Server Settings. In the Server Settings page, click the Mail Settings tab. Enter smtp.office365.com
    • Did You Know - Real-Time Password Sync Agent

      The real-time password sync agent in ADSelfService Plus accomplishes the following objectives: Sync password changes in Active Directory with connected IT systems and applications in real-time. Send  email and SMS notifications to end users immediately after a native password modification, which includes password change by users through the Ctrl+Alt+Del option and password reset by the admins through the ADUC console. [Planned Feature]  Password Policy Enforcer  -  Enforce custom password policies
    • [Tips & Tricks] How to enable smart card authentication in ADSelfService Plus?

      How about a hassle-free, passwordless, yet secure login to ADSelfService Plus?  ADSelfService Plus supports smart card authentication which enables users to access the self-service portal securely, without having to enter a password.  If your organisation already utilises smart cards/PKI/certificates as an authentication system, the sensible choice would be for you to use the smart card authentication option in ADSelfService Plus to verify users' identities. This option enables ADSelfService Plus
    • [Tips and Tricks] – How to force users to choose their manager from specific OUs or groups during self-update?

      When users are using the self-directory update feature in ADSelfService Plus to update their manager information, they can make use of a search option which will show users from all OUs and groups in the domain. With too many results being displayed, there is a good chance that the user picks the wrong user as the manager, which could then lead to requests and confidential items being sent to the wrong person. ADSelfService Plus provides an option with which you can specify the OUs and groups from
    • [Tips and Tricks] – How to synchronize passwords between two Active Directory domains?

      One of the most common issues in dealing with multiple Active Directory domains is handling different sets of passwords. Be it for domain migrations or maintaining separate domains for desktop login and Exchange mail box access, users have to handle different passwords for each domain. This would complicate user password management and result in an increase in the number of password-related tickets, eventually affecting overall productivity. This article will show how you can synchronize passwords

                      New to ADSelfService Plus?

                        • Announcements

                        • ADSelfService Plus build 7000 supports Microsoft Entra ID

                          Hello Everyone, ADSelfService Plus' latest build, 7000, has been released with the following updates: Feature Microsoft Entra ID support: ADSelfService Plus now extends its capabilities to Microsoft Entra ID, helping organizations protect and manage cloud
                        • (Seminar)[ManageEngine] Shield NxG 2026 | What recent cyberattacks are teaching us

                          Hello, It's been a while since we last connected, and we're excited to share that we'll be in the nearest city. We're bringing together security and IT leaders for a focused discussion on one of today's most pressing challenges: identity security. As
                        • NIST-aligned identity protection: Expert strategies for 2026

                          LIVE WEBINAR Building a NIST-aligned identity protection strategy Register Now June 16 at 11 AM EDT June 17 at 02 PM AEST & 02 PM GST Greetings, Is your identity security strategy aligned with NIST guidelines? As attackers increasingly target credentials
                        • Live Webinar: Defending Against Modern Identity Threats

                          LIVE WEBINAR Five critical identity attacks of 2026 and how to neutralize them Register Now June 9 at 11 AM EDT June 10 02 PM AEST | 02 PM GST Hi, Identity based attacks are becoming more sophisticated, targeting credentials, sessions, and privileged
                        • ADSelfService Plus Fixes and Enhancements [2026]

                          Release Notes for build 7000 (June 23, 2026) Feature Microsoft Entra ID support: ADSelfService Plus now extends its capabilities to Microsoft Entra ID, helping organizations protect and manage cloud and hybrid identities from a single console. Self-service
                        • Most Discussed Topics

                        • PostgreSQL database version after updating to ADSSP v7001

                          Hello, After updating my standalone server to ADSSP v7001, I notice my PosteGreSQL database is still on version 14.12. But if I check the ADSSP System Requirements URL about Supported Database, I see that Supported Database PostegreSQL version is v15.x