[Free e-book] Get started on AIOps without spending the big bucks
Hi there, Is your IT drowning in siloed tools, sluggish responses, and constant firefighting? It's time to break that vicious cycle and expedite IT outcomes with AIOps. Download our latest e-book and discover how analytics-driven AIOps eliminates silos,
Expedite IT outcomes with GenAI and AI capabilities [Mastering Analytics Plus 6.0 webinar series]
Hi there, Still relying on gut instincts for IT decisions? You need GenAI-driven analytics. GenAI is reshaping the way IT teams work. From smarter forecasting to anomaly detection, it helps organizations forecast service disruptions, find an outage's
[Mastering Analytics Plus 6.0 webinar series] Explore IT’s first decision intelligence platform
Hi there, We are thrilled to kick off the first session of our upcoming five-part webinar series, where we walk through Analytics Plus 6.0—IT’s first-ever decision intelligence platform. While traditional analytics stop at telling you what happened, decision
AD Login Issue Post Upgrade to Build 6130 – Signature Verification Failed
Dear Customers, We apologize for the inconvenience caused due to an issue following the recent Analytics Plus upgrade to build 6130. After the upgrade, Active Directory (AD) users were unable to log in, encountering a "Signature Verification Failed" error.
feeding data into Analyticsplus
Hi Team I can see there are many options to import data into Analyticsplus (excel, local database, cloud ,etc), however is there an option where I can push Data into Analyticsplus, e.g is there any Analyticsplus API endpoint to where I can send Data in
[Free e-book] AI and ML: The ultimate solution to IT’s greatest challenges
Hi there, Tired of constant IT firefighting? Outages, security gaps, and alert fatigue often drain your team's productivity. Imagine a proactive ITOps landscape where AI and ML proactively predict, prevent, and resolve issues before they strike. Our new
Underlying data of reports in Analytic Plus
When I run a report in Service desk, I can see the query that generates the data. Can I do achieve the same when I run a report in Analytics Plus? I do see that one can view the underlying data from a report in Analytics Plus, but I would like to know
Analytic Plus | Error in ppm post process | Build no 5330
Dear Analytics Plus Support, Good day. We encountered an error while upgrading PPM in Analytics Plus 5330. We have collected the logs and would appreciate your assistance in resolving the issue.
The ManageEngine User Conference is heading to Toronto!
Hi there, The ManageEngine User Conference in Toronto on May 6 and 7 is more than just a tech event—it’s a chance to gain knowledge, connect with experts, and experience the future of IT management. What you’ll gain from attending Exclusive product previews:
[Free webinar] Creating a 360-degree SRE dashboard for your organization
Hi there, Are blind spots in your complex IT landscape causing instability in your infrastructure? It's time to regain control. Enhance IT operational resilience and efficiency with proactive site reliability engineering (SRE) tracking. Join our latest
[Free e-book] 5 hidden IT correlations you’re overlooking
Hi there, Is your IT team stuck in the constant loop of reacting to issues instead of preventing them? Fragmented data and siloed operations are the likely culprits! Uncover hidden dependencies and build proactive operations with the power of AI-driven
Add the timeline filter on my KPI Widget
Requirements to integrate ServiceDesk OnPrem to Analytics
Hello everyone, Im looking for integrate ServiceDesk Onprem with Analytics, and I have some doubts: - Its possible to connect SD OnPrem to Analytics cloud? - SD should be at last version? - What are communications ports/links requirements? Thanks re
[Webinar] Supercharge ITSM with decision intelligence: A smarter approach to efficient IT operations
Hi there, The numbers in the digital readiness survey don’t lie—businesses using ITSM reporting software witnessed a 64% improvement in decision-making, 47% of manual tasks automated, and 60% improvement in customer services. That’s exactly why ServiceDesk
Charts/Reports Options
Is there a way for me to show Week 8 even if the value is 0? Also can the period be shown as Feb 9- Feb 15 instead of Week #?
[Announcement] End of technical support for Analytics Plus builds 5301 and below
We hereby announce the end of support for Analytics Plus 5301 and below, effective from March 31, 2025. If you're on these builds, we request you to upgrade to the latest version to enjoy continued technical support from the Analytics Plus team. Please
[Free e-book] Cut down infrastructure costs by 20% with ML-based capacity planning
Hi there, Is your IT infrastructure management future-proof? Traditional capacity planning struggles to keep up with today's dynamic, resource-hungry workloads. ML-based capacity planning can help eliminate resource waste, prevent costly overruns, and
Important update: Mandatory email domain verification for Analytics Plus cloud users
To enhance the security and reliability of email notifications, we are implementing an important update. To continue sending email notifications via Analytics Plus cloud, you will have to verify your email domain. Failure to verify your domain will result
[Free webinar] How to design the perfect SLA, SLO, and SLM compliance dashboards
Hi there, IT teams today face mounting pressure to deliver top-notch operational reliability, service accountability, and customer satisfaction. But without clear visibility into crucial service-level metrics like SLA, SLO, and SLM, this can feel like
[Free e-book] CIO's guide to the biggest challenges in managing IT expenses
Hi there, Are you struggling to balance innovation and cost efficiency in your IT spending? You're not alone. Many organizations face mounting challenges with costly overruns and inefficiencies draining their IT budget. In today's rapidly evolving business
Request Approval Pivot Table/Bar Graph?
Dear All, How can we create a Bar Graph or a Pivot Table which will demonstrate the Count of Request Pending for Approvals (from Respective Approvers) and also the action performed earlier? For Example, Regards, Wajahath Farooq
Custom Query
Alert Message SQL Error: The data types float and int are incompatible in the modulo operator. SELECT FORMAT(DATEADD(SECOND, wo.CREATEDTIME / 1000, '1970-01-01'), 'dd.MM.yyyy HH:mm') AS [Created Time], wo.WORKORDERID AS [Request ID], std.STATUSNAME AS
2024: A feature retrospective
2024 has been an extraordinary year here at Analytics Plus! We've rolled out a series of major product updates, including the highly anticipated launch of Analytics Plus 6.0, designed to supercharge your IT operations. Keep reading for a roundup of the
Planned annual EU and AU Data Center Maintenance | 2024
Dear customers, The annual infrastructure maintenance for our EU Data Center is scheduled for 8th December 2024, between 02.30AM and 05.00AM CEST, and on 15th December 2024, between 02.30AM and 05.00AM CEST. The same infrastructure maintenance for our
[Whitepaper] 5 analytical capabilities every IT team should adopt for survival
Hello there, In an era of unprecedented digital transformation, survival of the fittest has never rung more true. To remain competitive, organizations must adapt to changing trends and adopt AI's diverse capabilities for operational sustainability and
Non-Gregorian Calendar Support in Analytics Plus
Hello, I’ve been an ITSM consultant for various companies for many years, and I always recommend Analytics Plus software to all organizations. The issue I’m facing is that some organizations in Arabic-speaking countries use the Hijri and Solar Hijri calendars.
[Free e-book] Deliver exceptional employee experiences with analytics-powered service management
Hello there, Employees today expect seamless, high-quality service desk experiences. Building an employee-centric service desk is imperative for the seamless functioning of a modern workplace. Our latest e-book outlines four analytics-powered ITSM strategies
Planned US Data Center Maintenance on 23rd and 30th November 2024, between 08.30PM to 12.30AM PST
Dear customers, The annual infrastructure maintenance for our US Data Center is scheduled for 23rd November 2024, between 08.30PM and 12.30AM PST, and on 30th November 2024, between 08.30PM and 12.30AM PST. This maintenance has been planned during non-business
[Free webinar] 4 analytics-powered ways to uncover alarming gaps in your cybersecurity strategy
Hi there, As your organization's IT landscape evolves and matures, hidden vulnerabilities in your current cybersecurity approach can emerge. These hidden weaknesses can significantly compromise your security posture. Join our webinar to learn how AI-powered
Can I monitor specific SEO campaigns or keyword performance using custom dashboards in Analytics Plus?
Hi all, I’m currently managing a few SEO campaigns and would like to streamline how I monitor the performance of specific keywords. Does anyone know if Analytics Plus allows for custom dashboards to track keyword performance and SEO metrics? I’m trying
What has been your overall experience using ManageEngine software on an Intel Evo laptop?
Hello everyone, I recently started using an Intel Evo laptop to run ManageEngine software for my IT management needs, and I’d love to hear about your experiences. So far, I've found the performance to be quite impressive, especially with multitasking
Why are so many Logs generated in the ColDB folder
I am using Analytics Plus version 5.1.50. Unfortunately, the software generates a large number of logs daily in the folder below, which have reached up to 70GB over the course of a few months, filling up the drive where the program is installed. I haven't
Database schema
Hi all, My colleague & I are very new to SD+ & are trying to get to grips with the analytics reporting tool. There are obviously quite a few tables that exist & we are trying to create some new reports but it would be really useful if we could see a database
[Blog] Cybersecurity in the age of AI
Hi there, A new battlefield has emerged where AI operates on both sides of the security war—cyberdefense and cyberthreat. This dual nature poses a tricky challenge: harnessing AI for protection while safeguarding it from exploitation.Dive into our latest
Introducing report bundles for IT security
Hello there, Are shadow IT practices causing security incidents? Are new devices unwittingly impacting your security posture? How effective are your patches? Discover answers in seconds, and fortify your organization's security! Here are powerful security
[Free webinar] Supercharge IT operations and achieve 10x efficiency with Analytics Plus 6.0
Hello there, We've recently launched Analytics Plus 6.0, the most significant upgrade yet to our flagship IT analytics platform. This release comes with a host of game-changing features and enhancements engineered to accelerate your IT decision-making,
How Can Pitstop Manageengine Atlas and AI Laptops Improve Business Intelligence and Data Visualization?
Hey everyone, I’ve been exploring how AI-powered laptops can be utilized to optimize business intelligence and data visualization processes. With the advanced capabilities of Pitstop ManageEngine Analytics Plus 5.0 and AI laptop, there seems to be significant
[Announcement] Launching Analytics Plus 6.0
Hello folks, Introducing the first-ever decision intelligence platform for IT packed with groundbreaking analytical capabilities: Analytics Plus 6.0! Explore the latest release to: Deploy contextual decision intelligence for operational bottlenecks. Run
Bulk Edit (enforce password)
Is it possible to bulk edit Dashboards or Reports and configure a default password for the url?
[Free e-book] Discover the missing pieces in your cybersecurity strategy
Hi there, Traditional security measures are no longer enough to protect against today's rapidly evolving cyber threats. To stay ahead of attackers and strengthen your cyberdefenses, you must address the gaps in your current cybersecurity approach. Our
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