[Free webinar] The 5-step plan to establish capacity planning for your IT
Hello folks, We're excited to bring you our latest webinar on the 5-step plan to establish capacity planning for your IT. Date and time: March 30, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? To stay ahead of the game, organizations must
Technician Custom Field
Hi, I have been adding different additional fields in the templates and now I can see those fields in Analytics Plus, but I have a problem with an additional field that I just added in the technical profiles. I have already synchronized the Help Desk
ManageEngine User Conference, North America, May 2023
Hello folks, We're happy to announce that we're back with our next ManageEngine User Conference in North America. Here are the details: Place: Chicago Date: May 09 - 10, 2023 Place: Toronto Date: May 17 - 18, 2023 Why should you attend? ManageEngine user
[Free e-book] The handbook for MSPs to achieve profitability
Hello folks, We're excited to share with you our latest e-book that focuses on nine critical metrics for MSPs to achieve profitability in challenging economic times. In this e-book, you'll discover metrics that can give you multiple perspectives into
[Free webinar] 5 simple ways to implement cloud cost optimization
Hey folks, We're happy to bring you our latest webinar on 5 ways to implement cloud cost optimization. Date and time: March 07, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? To navigate the current economic landscape, IT leaders are pressed
Removing old versions of Apache Log4j from AnalyticsPlus build 5210
Hello, I am working on remediating old versions of Apache Log4j from my company’s AnalyticsPlus installations. We have upgraded AnalyticsPlus over time from build 4600 to 5210 over about 13 upgrade steps. In our install directory we then have about 13
[Free e-book] How to reduce IT expenses by adopting AI-powered IT service management
Hello folks, We're excited to share with you our latest e-book that discusses how adopting AI-powered IT service management reduces IT expenses effectively, helps keep track of changes in data, and enables IT to make data-driven decisions. Get a copy
[Free e-book] The 3-step plan to reduce your daily IT workload by half
Are you struggling to meet deadlines and boost productivity? Nothing hampers organizational productivity like overworked employees and inefficient processes. Read our e-book to wield AI-powered insights to prioritize tasks, reduce daily IT workload by
IT analytics in 90 seconds: Cut costs with enhanced self-service
It's no surprise that repetitive processes and requests quietly drain your organization's resources. Curb the costs of frequent help desk requests by facilitating intuitive self-service. If you're not already using Analytics Plus, sign up or download
[Free webinar] 5 things to keep in mind when planning your IT budget
Hello folks, We're happy to bring you our latest webinar on 5 things to keep in mind when planning an IT budget. Date and time: January 31, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? The benefits of an accurate IT budget range beyond
Add custom icons to Chart
How can I create a dashboard with icons such as following
IT analytics in 90 seconds: Curb application downtime costs with ease
Per TechChannel's Cost of Enterprise Downtime report, unplanned downtime costs $300,000 per hour on average. Effectively predict equipment failure to curb downtime costs with Analytics Plus' AI-enriched capabilities. If you're not already using Analytics
Analytics Plus 2022: A feature retrospective
The year, 2022, has been pretty busy for Analytics Plus. We've hit new milestones, launched several new integrations, and introduced a host of features to help you reach your analytics goals faster. 1. Analytics Plus is now available in the cloud Analytics
How to use Regex in Query table
Hi, I want to replace some character by Regex in Query table. In some DBMS have function for regular expression, but I didn't see any feature for replace characters. For example in PostgreSQL has a function for regex in select query like this: select
Planned US Datacenter Maintenance on Dec 24th and 31st 2022 from 6:30 PM to 09:30 PM PST
Dear Customers, Our annual infrastructure maintenance for our US Data Center is scheduled on the 24th and 31st of December 2022, between 06.30PM and 09.30PM PST. This maintenance has been planned during non-business hours to minimise impact, if any.
Introducing the SaaS Version of Analytics Plus
Powerful, AI-driven analytics available in the cloud Analytics Plus is now available as a SaaS offering, enabling users to set up a fully functional, integrated analytics platform in under 60 seconds. This launch allows users to deploy analytics anywhere,
IT analytics in 90 seconds: Identify problematic asset combinations
Leverage Analytics Plus' correlated insights on IT assets and help desk incidents to effectively curb the usage of problematic hardware and software assets. If you're not already using Analytics Plus, sign up or download your free, 30-day trial tod
[Analytics Plus e-book] The IT managers' handbook for year-end IT reporting
As we're winding up this year, it's likely you're preparing your annual IT reports to present to your senior management. IT teams take up a sizeable portion of the organization's budget, and don't generate any active revenue—these factors make it crucial
IT analytics in 90 seconds: Improve IT supply chain management
Streamline your asset procurement process by leveraging Analytics Plus' AI-driven forecasting engine. If you're not already using Analytics Plus, sign up or download your free, 30-day trial today.
IT analytics in 90 seconds: Improve technician proficiency with ease
A lack of sufficiently skilled technicians results in ticket escalations, long resolution times, and request reopens. Identify and effectively bridge your technicians' skills gaps using Analytics Plus reports. If you're not already using Analytics Plus,
How to strip HTML tags from woklog table
Hi friends, how can i strip tags from description column in worklog table? I have been checked formula column and found no function to do this is there any way to perform this action?
IT analytics in 90 seconds: Curb ticket costs with effective ticket assignment
It's no secret that a service desk is often considered IT's biggest cost center. Curb help desk costs by streamlining ticket assignments using Analytics Plus reports. If you're not already using Analytics Plus, download your free, 30-day trial today
Planned maintenance in EU and AU datacenters on 27th Nov 2022
Dear Customers, We have planned to conduct our yearly Disaster Recovery (DR) drill for ManageEngine EU(Europe) & AU(Australia) services on 27 Nov 2022 to ensure our DR Readiness in EU & AU deployments. The switch between our DR and DC in the EU and
[Free e-book] Solving IT problems using data correlation
Hello folks, We're happy to bring you our latest e-book on using data correlations to solve IT problems. In this e-book, we cover how data correlations help eliminate blindspots and provide 360-degree visibility into IT operations. We also demonstrate
IT analytics in 90 seconds: Tackle avoidable spikes in IT incidents
Prepare your help desk for spikes in IT incidents by identifying and tracking possible triggers using Analytics Plus reports. If you're not already using Analytics Plus, download your free, 30-day trial today.
Release announcement: Build 5150
Hello everyone, We are happy to announce the release of Analytics Plus build 5150, which brings an exciting new integration and various other updates. 1. Introducing advanced analytics for AssetExplorer: Analytics Plus seamlessly integrates with ManageEngine
IT analytics in 90 seconds: Strategize an efficient IT budget for your organization
Beat the stress of financial budgeting with Analytics Plus' AI-enabled automation capabilities. If you're not already using Analytics Plus, download your free, 30-day trial today.
Adding Analytics plus pivot table to SDP cloud home dashboard
We are using both SDP and Analytics Plus cloud versions and I would like a pivot table I have created in Analytics Plus be able to be viewed from the home screen dashboard in SDP. Is this possible? Thank You.
IT analytics in 90 seconds: Accurately prioritize incoming incidents
Wield AI-powered analytics to effectively analyze and rank high-priority incidents to ensure efficient incident resolutions. If you're not already using Analytics Plus, download your free, 30-day trial today.
IT analytics in 90 seconds: Establish efficient app maintenance cycles
Tailor maintenance cycles to your organization's unique application usage, and overcome crippling business downtime using Analytics Plus. If you're not already using Analytics Plus, download your free, 30-day trial today.
Docker Splunk Logging Driver - Logs to Splunk are sometimes delayed
I am using the Splunk logging driver to send logs to splunk with the following command line: docker run -d -p 443:8443 --log-driver=splunk --log-opt splunk-token=REDACTED --log-opt splunk-url=https://myloghost.example.net:8088 --log-opt splunk-sourcetype=idp
[Free webinar] How do efficient help desk operations influence the rest of your IT?
Hello folks, We're happy to bring you our latest webinar on building efficient help desk operations that augment IT productivity. Date and time: November 10, 2022 2pm AEST | 10am GMT | 10am PST Why attend this webinar? It is common knowledge that a proficient
[Free webinar] How to measure the ROI of IT operations
Hello folks, We're happy to bring you our latest webinar on measuring the ROI of IT operations. Date and time: June 2, 2022 2pm AEST | 10am GMT | 10am PST Why attend this webinar? IT is the cornerstone of an organization. IT helps keep business services
[Free e-book] 10 critical cybersecurity metrics for CSOs
As technology advances, so does the number and nature of cyber threats. Discover how analytics can help you visualize your security and build effective cyber defense mechanisms to thwart cyber attacks. Download the e-book now.
ManageEngine UserConf is back in London
Hello folks, We're happy to announce that the ManageEngine UserConf is back in London Date: Nov 14 - 15, 2022 Time: 8.30am - 4.15pm GMT Place: Hilton London Metropole Register now Here's why you should attend: We, at ManageEngine, are celebrating 20
Cannot re-fill credential in SDP to advance analytics
Dear ManageEngine Team, I'm facing issue in integration process. I have created Advanced Analytic server before and do integration with my SDP. and suddenly my team delete it the Analytic Server. So i rebuild the new one, i have changed the IP Analytic
Infographic: How to turn IT data into money-making decisions?
Did you know that technology leaders who leverage analytics make 4 times more profitable decisions compared to their peers who don't? Download our infographic to learn how IT leaders from various business sectors use their IT data to drive innovation,
Analytics Plus virtual training sessions for beginners and experts (Combo)
Hello there, We're delighted to bring you our first ever combined training sessions for beginners and experts. Spread over a span of two days, you can get hands-on training from our in-house experts on creating insightful dashboards and reports. The
[E-book] Are you losing money on your IT?
Hey there, Are you unknowingly losing money on inefficient IT operations? As organizations fortify themselves against a looming economic downturn, removing costly inefficiencies in IT operations is critical. Read our e-book to uncover and overcome various
[Free webinar] The 4-step plan to fortify your organization against cybersecurity threats
Hello folks, We're excited to bring you our latest webinar that details a 4-step plan to fortify organizations against cybersecurity threats. Date and time: September 21, 2022 2pm AEST | 10am GMT | 10am PST Why attend this webinar? Are you constantly
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