Web links won't open in default browser...
We have an employee web portal through Google Sites that have tons of links and tools for our employees. WIth the Google Workspace apps rolled out to the iPads, they are logged in to all of the Google apps once they log in to Gmail. The problem I'm
iPad enrollment error
Dear Community! I enroll 4 devices with DEP. 2 devices enrolled perfectly, but 2 devices not. Their status is: Awaiting User Assignment. When I click the Assign User action, I get the following error message: Invalid value for the parameter {0} What do
Profile Deployment Failed error - 405 : InteractiveLogon_MachineInactivityLimit
I have a profile that is successfully deploying across multiple windows machines, however a machine that was recently joined to the MDM is receiving an error of the MDM profile deployment failure with the error remarks "405 : InteractiveLogon_MachineInactivityLimit".
Android Lock Screen
Hello We are using android phone for our company. I can change the wallpaper but I can't change the lock screen. I didnt found in the mdm plus system. How can I change the lock screen pic?
MDM allowing App Store for user
I am using MDM to deploy apps I have selected in ABM for our Apple devices. But the user is not able to choose their own apps from the Apple App Store and download themselves. The Get button is grayed out and the user is not able to select it. There are
shared ipad setup
I would like to add shared ipad functionality to some of our ipads managed in MDMplus. I have read https://www.manageengine.com/mobile-device-management/help/asset_management/mdm_shared_ipads.html but cannot find any of the options listed in the document:
Samsung Knox Allow some control
I have Galaxy Tab A7 enrolled using Samsung Knox and I created an OEM customization profile for Samsung Knox and deployed it. I was able to lockdown all the settings, but I haven't been able to selectively allow things, like if I want them to be able
Android Device Owner without NFC or Camera
Hello, I'm having problems adding a Zebra device that is without NFC or Camera to MDM as Device Owner profile. The device have android 7.0 and the only mode to add it that I have found is to download the APK from internal server, install it and joining with the "by myself" option with the OTP. Unfortunately, in this mode, if chooice either Personal or Corporate doens't matter in the final device enrollment type, becasue it's always Profile Owner. I need Device Owner because I need to silent install
I'm trying to create groups and profiles in MDM using REST API and I'm getting URL Rolling Throttle Exceeded
I've created a script that I'm using to create a group, a profile, add a payload to the profile and add it to the group, and now I'm getting URL_ROLLING_THROTTLE_EXCEEDED. If there is a limit to how many groups/profiles I can create, please let me know
Migration DB From Postgres To MSSQL
Dears, Kindly be informed that while I trying using MDM Product, I fact problem with BD. The problem is inability to migration DB from Postgres To MSSQL. Yours advise please. Deatails: - DBMigrationlog_0 - SQL Server 2012 - Windewos Server 2012 R2 - MDM
Adding device groups to MDM using automation?
I know there is a REST API, but is there any way to import a list of device groups, or is REST the only way to do something like this? I'm beginning a large project which will require a large list of new device groups, and would like a automated way to
Automate and schedule custom firmware update for rugged devices
Mobile Device Manager Plus has now introduced support for OS update management in rugged devices to take advantage of the advanced capabilities and the new security features that OEM partners introduce in an OS update. With custom firmware update management,
iPad is getting stuck on Apple logo when updating
We are using ME MDM to manage our 500+ iPads. Since the release of macOS14, we have had multiple iPads get stuck on the apple logo screen with the status bar fractions from completing. It is happening on multiple different kinds of iPads and it is happening
QR code will not dispaly properly on our network....
Anyone have issues where the QR code will not display in the Enrollment Invite? We made some changes awhile back on our internet due to an attack and now we are trying to get it to display properly. We have added everything we think we need to the firewall
Allowed App not listed
Hello guys, i've created an "Android Profile" in Device Mgmt > Profiles for a tablet. I switched to the Multi App Mode and selected an specific app called "timr" (downloaded from the Google Play Store) that I wan't to allow on the tablet. Because i'm
Log in to iCloud
Hello, is there any way to add iCloud account centraly via MDM? Thanks Ed
Geofence Policy in offline device
Hi, my question is, what happens if the iPad is offline (out of wifi range) and leave geofence? My goal is to get the iPad lost even in this case. Can this be set? It is also a good solution to put the iPad in lost status if disconnect from the wifi.
Stuck on Authenticating User
I have had 4 users (out of about 100) so far that cannot use the URL or the invite to install MDM on their iPhones. They are all the same model as other users, their accesses are similar, nothing is different. When they get to the AD AUTHENTICATION page
Lenovo M10 Android multi-app Kiosk Mode causes tablet to fail to start
I have a couple Lenovo M10 Android tablets running Android 10. I'm attempting to apply an Android Kiosk Mode policy to them, configured to allow multiple apps and using the device launcher. Applying the policy works as expected. However, once done, the
Zero touch deployment for Mac
Hi, With Covid-19 and the reality of teleworking, I try to automate as much intervention as possible in our onboarding process. My Macs are purchased through Apple's DEP program and I have currently set up the link with ManageEngine. Currently I am able
The change of device Group is not apply to devices immediately
I moved a device from old group to new group, but I found that the settings in new group had been applied to the device after a hour. Any method to trigger the synchronation on MDM server portal? I wanna the change apply to my device immediately. Thank
Securing access into Exchange using a CEA policy - am I missing something?
Our on-premise installation of DC has been running well for a couple of months and we're investigating the use of Conditional Exchange Access (CEA) policies to restrict the devices that can connect to our on-premise Exchange 2010 SP3 server. As per the
Recreate default Admin account
Dear Community, in our on premise installation of ME MDM Plus we created a new local admin account with a different username. Then we deleted the default "Admin" account. Everything is working but we have some strange effects and the logs are giving some
Android Work Profile and opening attachments like Word, Excel, PDFs...
For folks that have setup a Work profile scenario on your Android devices (BYOD), what application are you using to open up Word documents, spreadsheets, PDFs, and Zip files? I have been testing Polaris, but it has the constant advertise popups.
Apple USB Restriction
Hi, Testing the MDM feature and have stumbled across a weird setting - I would like this setting on so that it is not allowed - but the only settings I seem to have are allowed - or User Controlled. Shouldn't this be a restrict setting? I'm trying to
Export restrictions
Is there a way you can export all the restrictions you have set in a profile for easy reading and reporting? I'm currently trialling the MDM plugin for DC and can't seem to spot an easy way to export/print this in anyway?
MDM - Android Keyboard not adjusting webpage in kiosk mode - Covering Text Field
I have a user that is currently running our web form on an Android device controlled in Kiosk mode. When they attempt to enter text into a field at the bottom of the page, the keyboard appears and covers the text so that they cannot see what they're typing.
block internet sharing
I need to block internet sharing on the mobile device. How do I do?
Standalone Chrome Sites in Kiosk Mode?
There is a website that employees use to clock in and out. I need my employees to stay on that page. I have successfully put my Samsung tablet into Kiosk mode on Chrome, and blocked other websites using the MDM, but it's not exactly how i want it to be.
Mobile Device Manager Plus - Free training series!
Join us on 2nd, 9th October and 16th February 2021 at 6:30 GMT or 11:30 EST for a free training session on ManageEngine's enterprise mobility management solution - Mobile Device Manager Plus! Following topics will be covered on February 2: Device Onboarding
Issues in reverting Knox Policies in Samsung devices upgraded from Android 9 to 10
Description An issue has been detected in Samsung devices upgraded from Android 9 to 10, which resulted in the loss of Knox Platform for Enterprise (KPE) functionalities in Android Go and One UI Core devices. Knox Platform for Enterprise (KPE) enables
enrol ipad as shared ipad (education)
I have an ipad that is synced from apple school manager to manageengine. The ipad is in a group and has profiles, it has been working just fine in 1:1 mode. I wish to change the ipad into a shared user ipad (in reality only two users will be using the
Issues in the iOS 14.2 update that cause app crashes
An issue has been detected in the iOS 14.2 update, that causes certain app store applications that have been developed using Xamarin, an app development tool provided by Microsoft to crash when they are distributed using an MDM solution. This issue does
MDM - Server migration devices not enrolling new server
We just moved our ManageEngine MDM from Server 2008 R2 to server 2019. I was able to back up and restore the database to the new server and it sees all the devices. We are managing around 100 iPads on the server. When in Inventory and Scan devices they
Server migration devices not enrolling new server
We just moved our ManageEngine MDM from Server 2008 R2 to server 2019. I was able to back up and restore the database to the new server and it sees all the devices. We are managing around 100 iPads on the server. When in Inventory and Scan devices they
Push Notifications or suggestions for distributing corporate alerts?
I'm looking for a way to do something similar to an Emergency Alert to inform our employees of active COVID cases. Any ideas?
Sleep Timer
Is there somewhere to set the timeout before the device goes to sleep? The standard settings seem to be in WALLPAPER on the Tablet, but I cannot see anywhere obvious within MDM. Thank you.
Profile not get assigned to a Windows 10 device
I've created profile for Windows 10 devices Enrolled device successfully, But in status i see that profile assignment failed for device with status "Failed" and remark "500 : DevicePasswordEnabled" What does that mean? and how to fix that
Restrict Mobile Data usage For Apps MDM Cloud
is it possible to restrict mobile data useage in the profiles or in app settings for mobile applications, i am primarily thinking about app downloads and app updates. Thanks
Apps not installing on iPad
I've finally enrolled an ipad in our Mobile Device Manager Plus through ManageEngine's Apple Enrollment. I can see the device under Device Mgmt, but I can't install apps on it. I'm going to Device Mgmt, then Groups & Devices - Devices - click on the
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