SIM Pin Android 12
Hello, we are running some Android 12 devices (Samsung Galaxy XCover 5) without Knox. All these devices/SIM are PIN enabled. When rebooting or starting up the device, the SIM Pin dialogue comes up for a few secons and then hides behind the kiosk. After
2FA disable script not working
I`m trying to disable 2FA on a self hosting mdm and running into this error: C:\Program Files\ManageEngine\MDMServer\bin>ExecuteQuery.bat disable2FA.xml Initializing DB Connection. Please wait... Initializing DB Connection. Please wait... Started StandAlonePersistence...
Managing multiple versions of Play Store apps using Mobile Device Manager Plus
It is important for an organization to select the best version of apps to ensure their compliance standards. In order to ensure app reliability, you need to test the new features and fixes on test devices, before deploying the app's versions to the production
Register for a free webinar on app management!
When: October 11th, 6:30 GMT & 11:30 EDT Duration: 1 hour With the majority of an organization's data being stored and accessed via different apps, managing these apps efficiently seems to be the need of the hour. Admins need to find a way to track
Problem with lenovo tab M10 HD with android 10
hello i have enrolled a tab with QR code with standard profil ( user canno't erase and install application itself) all is ok with applications, weblink, .... the problem is that my virtual keyboard is not present for all applications only the google voice
Deprecation of Basic Authentication in Exchange Online
Hello all, here is an update for Exchange Online users! Microsoft has deprecated basic authentication to Exchange online users. This will be in effect from October 1, 2022. Basic auth simply means that the application will send a username and password
Web shortcuts do not show icon
When I add a Web shortcut to a profile and add an icon to it, the shortcut is displayed and working on the Android-tablet but the icon is not shown. It only shows the name and a lightgray Android icon. I tried jpg-, png- and ico-files, different sizes
How to collect data usage from our corporate devices
we are giving unlimited data SIM for all corroborate devices which cost us a lot of money I need to know how to collect the usage of the SIM Data using MDM
Android Temporary Passcode applied always
I noticed that the temporary passcode will be applied always, also if a passcode already exists on the device.
Using the API
Hello, I'm struggling to find an answer to this. the steps for contacting the API seem to be: Create an application in https://api-console.zoho.com/ in my case Self Client copy the client id and secret and when i make a request I then need to manually
camera access
Regarding the MDM solution, is there a way to hide the camera access but at the same time allowing the camera functionality to other app? I know is a peculiar issue, but this the scenario (for a iPhone with iOS 13.x) : The company X, for security reasons, does not allow phones on work area, but it will allow one app which keeps track of production issues, this app may take photos of certain processes. So Im looking for a way to hide/block the default camera app but at the same time allow the production
SCEP Server unreachable
Hello We have configured everything according to the guide, we had also ME Support who helped us. But the Tablet cannot get the certificate, when we assign the profile to the tablet we get an error on the Profiles page of the device: mdm.agent.payload.scep.certificate.scep_server_unreachable
Calendar App not showing up on Work side of Android (Work Profile)
Recently I have discovered Android devices we are enrolling are not getting the Calendar app to show up on the Work side. This is a change as I have not had any issues with this except in the last two weeks or so. We use Enrollment Invite. Has anyone
Kiosk mode stops additional app icons from appearing on IOS devices.
I have a profile to set up standard IOS phones for my company in which I use the Kiosk mode to load only the required apps needed for for all users. I do not use the Home Screen config portion. I have users who I would like to assign additional apps
New query report
Hello, I am trying to create a report that will export the location history of a particular user (or two) that I can schedule to run every evening and email the results to me, but I'm new at this and could use some help. Has anyone done something like
Enroll Android devices without Internet access
I am working with devices connected to a network that does not have any access to the Internet. It was my understanding that the MDM on-premise server is able to manage the devices on a network directly, have I just missed some configuration or is Internet
SSL Handshake Error - Local Server only
Hello, I´m new to the Android MDM Services and I have seen that the "Manage Engine" has every Feature that we need. So I downloaded the Installer, started the Mobile Device Manager Plus and changed the Nertwork Type to "No Internet Connection". There
Looking to onboard mobile devices into MDM? Join a free webinar from ManageEngine Mobile Device Manager Plus!
Date: August 2nd, 2022 Time: 6:30 GMT & 11.30 EDT Duration: 1 hour Mobile devices like smartphones, tablets, laptops and desktops are constantly at the forefront of every organization since a major chunk of work gets done using them. With these devices
Run Intent configuration for Android application deployment to devices?
I was wondering if ManageEngine's MDM solution (Mobile Device Manager Plus), has any options to configure Run Intents for Android applications so that they auto-start up (performing some action) after deployment. Other MDMs have some documentation on
Bulk removal of Devices / Bulk unenroll
How can I wipe multiple devices in MDM. Also, after wiping multiple devices, how can I remove these multiple Unmanaged devices?
Advanced mail server security using OAuth authentication
Hey there, a bit of news for you! You can now setup mail server settings in Mobile Device Manager Plus using OAuth authentication. You might have already heard about this, but we're to explain the details. Both Microsoft and Google are deprecating the
Expired APN, when I try to renew UID does not match
Hi, our APN certificate expired about a year ago. When I tried to renew it, my UID does not match and I get "UID in renewed APNS Certificate does not match". Do I need to deprovision all my devices and start all over again? I am really not entirely
Use network account for Kiosk login
I've attempted to use MDM through Desktop Central in order to set up a Windows 10 multi-app kiosk. I enrolled the device and assigned it to the desired basic network user. I created the profile and also assigned it to the device. However, the device
New to MDM & Kiosk mode
Hello, I'm new to MDM and need to get 6 iPads set up to just allow access to 2 websites, chrome, and Salesforce. I've watched all the videos and went through all the walkthroughs but cannot seem to get Kiosk mode to work. Every time I apply the profile
Is there away to Factory Rest/Erase iPads from MDM Plus?
Is there away to Factory Rest/Erase iPads from MDM Plus?
Associating an Additional Profile without Passcode Changes
I want to add an additional Profile to some of our Smartphones, witch will restrict the usage of SIM Calls. Therfore I create an Profile callen NoSimCalls, and Associate this profile additional to the selected Smartphone. This Smartphones already have
Documentation for creating Apple VPP token needs to be updated
The documentation on how to get a VPP token from Apple Business Manager (ABM) needs to be updated. The steps have changed since the document was created. See the heading "Download Server Token" in the document here: https://www.manageengine.com/mobile-device-management/help/app_management/ios_app_management.html
Kiosk mode on Android, not allowing Google Voice to ring
I'm trying to restrict an android phone to use Google Voice in kiosk mode. I can do that but when I call the GVoice number the phone doesn't ring, it just shows the accept/decline call screen with not audible notifications. If I exit kiosk mode it rings
Android Kiosk mode Wallpaper
In Kiosk mode, Manage Engine default wallpaper looks good in any tablet rotated position. But if custom wallpaper is applied, then when tablet is being rotated, wallpaper also rotates and gets all stretched out and messed up. Is it possible to change
Web links won't open in default browser...
We have an employee web portal through Google Sites that have tons of links and tools for our employees. WIth the Google Workspace apps rolled out to the iPads, they are logged in to all of the Google apps once they log in to Gmail. The problem I'm
Spring4Shell RCE vulnerability [CVE-2022-22965] - All you need to know
About the vulnerability: Tracked by CVE-2022-22965, the Spring4Shell is a zero-day vulnerability arising in the Spring Core Framework. CVE ID Description Impact CVE-2022-22965 Remote Code Execution Zero-day * The CVE-2022-22965 has been published.
Cisco ISE and Manageengine MDM integration
Hello. Is it possible to integrate the Cisco ISE with Manageengine MDM ? I got the following error. I checked the connectivity and access credentials but I couldn't solve the problem.
Schedule sleep / wake up or just screen off / on for Android tablet in Kiosk mode
Hi, I successfully applied Kiosk profile with one application for my Samsung tablet. Does ManageEngine have a profile to schedule display off / on? We want display to be turned off from 18h until 07h in the morning. Is this possible? Kind regards, I
Can't apply policies for personal profile
I was trying to apply policies to the personal profile in Samsung Galaxy tab A7. But when I enroll the device it automatically creates work profile and the policy isn't working.
Error in activing set-device-owner
Dears, Good I want to set ME MDM device owner and active on my Mobile for using Kiosk. This error appear: E:\makedeviceowner\makedeviceowner>adb install -r MDMAndroidAgent.apk Performing Streamed Install Success E:\makedeviceowner\makedeviceowner>adb
Android Autoupdate profile is not working
Hello. We have profile to automatically update Android phones but it's not working. When I removed this profile from my phone I still cannot do any updates by myself, getting this information "Software updates are controlled by your organisation. Contact
CVE-2021-44228 - Log4Shell
Is the Edge Mobile device manager vulnerable to the new CVE-2021-44228 log4shell vulnerability? If so what is the solution for fixing it.
Deployment via EMM token stuck
Hi. I'm trying to enroll Android tablets to ME MDM Cloud using EMM tokens. Since the devices are on Android 10, I can use the newer QR code, which of course is much more comfortable as the older QR code where I have to manually enter the Wifi details.
Paid app
I've read https://www.manageengine.com/mobile-device-management/faq.html#a31 but I still can't add paid app to App Repository. Below are steps I followed Device Mgmt->App Repository->Apps->Add App->Play Store App Search "Barcode & QR code Keyboard PRO"
shared ipad setup 365 integration with microsoft apps
We are predominantly an windows environment. ManageEngine is linked to ASM. ASM is linked to AzureAD and the apple ids are azureAD email/UPN with automated sync. ME is linked to AzureAD for users and groups again with automated sync. Apps are installed
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