Use network account for Kiosk login
I've attempted to use MDM through Desktop Central in order to set up a Windows 10 multi-app kiosk. I enrolled the device and assigned it to the desired basic network user. I created the profile and also assigned it to the device. However, the device
New to MDM & Kiosk mode
Hello, I'm new to MDM and need to get 6 iPads set up to just allow access to 2 websites, chrome, and Salesforce. I've watched all the videos and went through all the walkthroughs but cannot seem to get Kiosk mode to work. Every time I apply the profile
Is there away to Factory Rest/Erase iPads from MDM Plus?
Is there away to Factory Rest/Erase iPads from MDM Plus?
Associating an Additional Profile without Passcode Changes
I want to add an additional Profile to some of our Smartphones, witch will restrict the usage of SIM Calls. Therfore I create an Profile callen NoSimCalls, and Associate this profile additional to the selected Smartphone. This Smartphones already have
Documentation for creating Apple VPP token needs to be updated
The documentation on how to get a VPP token from Apple Business Manager (ABM) needs to be updated. The steps have changed since the document was created. See the heading "Download Server Token" in the document here: https://www.manageengine.com/mobile-device-management/help/app_management/ios_app_management.html
Kiosk mode on Android, not allowing Google Voice to ring
I'm trying to restrict an android phone to use Google Voice in kiosk mode. I can do that but when I call the GVoice number the phone doesn't ring, it just shows the accept/decline call screen with not audible notifications. If I exit kiosk mode it rings
Android Kiosk mode Wallpaper
In Kiosk mode, Manage Engine default wallpaper looks good in any tablet rotated position. But if custom wallpaper is applied, then when tablet is being rotated, wallpaper also rotates and gets all stretched out and messed up. Is it possible to change
Android Temporary Passcode applied always
I noticed that the temporary passcode will be applied always, also if a passcode already exists on the device.
Web links won't open in default browser...
We have an employee web portal through Google Sites that have tons of links and tools for our employees. WIth the Google Workspace apps rolled out to the iPads, they are logged in to all of the Google apps once they log in to Gmail. The problem I'm
Spring4Shell RCE vulnerability [CVE-2022-22965] - All you need to know
About the vulnerability: Tracked by CVE-2022-22965, the Spring4Shell is a zero-day vulnerability arising in the Spring Core Framework. CVE ID Description Impact CVE-2022-22965 Remote Code Execution Zero-day * The CVE-2022-22965 has been published.
Calendar App not showing up on Work side of Android (Work Profile)
Recently I have discovered Android devices we are enrolling are not getting the Calendar app to show up on the Work side. This is a change as I have not had any issues with this except in the last two weeks or so. We use Enrollment Invite. Has anyone
Cisco ISE and Manageengine MDM integration
Hello. Is it possible to integrate the Cisco ISE with Manageengine MDM ? I got the following error. I checked the connectivity and access credentials but I couldn't solve the problem.
Schedule sleep / wake up or just screen off / on for Android tablet in Kiosk mode
Hi, I successfully applied Kiosk profile with one application for my Samsung tablet. Does ManageEngine have a profile to schedule display off / on? We want display to be turned off from 18h until 07h in the morning. Is this possible? Kind regards, I
Can't apply policies for personal profile
I was trying to apply policies to the personal profile in Samsung Galaxy tab A7. But when I enroll the device it automatically creates work profile and the policy isn't working.
Error in activing set-device-owner
Dears, Good I want to set ME MDM device owner and active on my Mobile for using Kiosk. This error appear: E:\makedeviceowner\makedeviceowner>adb install -r MDMAndroidAgent.apk Performing Streamed Install Success E:\makedeviceowner\makedeviceowner>adb
Android Autoupdate profile is not working
Hello. We have profile to automatically update Android phones but it's not working. When I removed this profile from my phone I still cannot do any updates by myself, getting this information "Software updates are controlled by your organisation. Contact
CVE-2021-44228 - Log4Shell
Is the Edge Mobile device manager vulnerable to the new CVE-2021-44228 log4shell vulnerability? If so what is the solution for fixing it.
Deployment via EMM token stuck
Hi. I'm trying to enroll Android tablets to ME MDM Cloud using EMM tokens. Since the devices are on Android 10, I can use the newer QR code, which of course is much more comfortable as the older QR code where I have to manually enter the Wifi details.
Paid app
I've read https://www.manageengine.com/mobile-device-management/faq.html#a31 but I still can't add paid app to App Repository. Below are steps I followed Device Mgmt->App Repository->Apps->Add App->Play Store App Search "Barcode & QR code Keyboard PRO"
shared ipad setup 365 integration with microsoft apps
We are predominantly an windows environment. ManageEngine is linked to ASM. ASM is linked to AzureAD and the apple ids are azureAD email/UPN with automated sync. ME is linked to AzureAD for users and groups again with automated sync. Apps are installed
Conditional Exchange Access
Hi all I recently configured Conditional Exchange Access (CEA) for a company but when I applied the Access Policy, it applied to all devices in the company not just mobile phones as was originally intended. Users were blocked on their desktops, Surfaces
Missing Youtube, Gmail, S-Finder under Android Profiles>Restriction>Applications
Hello, When I create an Android Profiles I don't see Youtube, Gmail, S-Finder under Android Profiles>Restriction>Applications as shown in https://www.manageengine.com/mobile-device-management/help/profile_management/android/mdm_android_restrictions.html What
Smarter kiosk device management with Mobile Device Manager Plus!
You can now schedule restart and shutdown actions for devices using ManageEngine's Mobile Device Manager Plus. These actions can be scheduled to be executed on your devices at a specific date and time based on your organization's need. The different
Custom Configuration to enable Security Settings Tamper Protection.
I noticed today when perusing a machine managed by ManageEngine MDM that the device has Tamper Protection turned off. It says that it is managed by your administrator. Reading up, I see that this is due to the device being AzureAD Joined, which, for
Profile Deployment Failed error - 405 : InteractiveLogon_MachineInactivityLimit
I have a profile that is successfully deploying across multiple windows machines, however a machine that was recently joined to the MDM is receiving an error of the MDM profile deployment failure with the error remarks "405 : InteractiveLogon_MachineInactivityLimit".
MDM Automate OS Updates vs Device Profile Restriction disallowing user to Update OS/Access firmware recovery
I've got several Android devices that have been set up within MDM to automate OS updates. However, the majority of these devices seem to be failing to actually update. I noticed that the device profiles I've set up for these devices restrict the user
iPad enrollment error
Dear Community! I enroll 4 devices with DEP. 2 devices enrolled perfectly, but 2 devices not. Their status is: Awaiting User Assignment. When I click the Assign User action, I get the following error message: Invalid value for the parameter {0} What do
Android Lock Screen
Hello We are using android phone for our company. I can change the wallpaper but I can't change the lock screen. I didnt found in the mdm plus system. How can I change the lock screen pic?
MDM allowing App Store for user
I am using MDM to deploy apps I have selected in ABM for our Apple devices. But the user is not able to choose their own apps from the Apple App Store and download themselves. The Get button is grayed out and the user is not able to select it. There are
shared ipad setup
I would like to add shared ipad functionality to some of our ipads managed in MDMplus. I have read https://www.manageengine.com/mobile-device-management/help/asset_management/mdm_shared_ipads.html but cannot find any of the options listed in the document:
Samsung Knox Allow some control
I have Galaxy Tab A7 enrolled using Samsung Knox and I created an OEM customization profile for Samsung Knox and deployed it. I was able to lockdown all the settings, but I haven't been able to selectively allow things, like if I want them to be able
Android Device Owner without NFC or Camera
Hello, I'm having problems adding a Zebra device that is without NFC or Camera to MDM as Device Owner profile. The device have android 7.0 and the only mode to add it that I have found is to download the APK from internal server, install it and joining with the "by myself" option with the OTP. Unfortunately, in this mode, if chooice either Personal or Corporate doens't matter in the final device enrollment type, becasue it's always Profile Owner. I need Device Owner because I need to silent install
I'm trying to create groups and profiles in MDM using REST API and I'm getting URL Rolling Throttle Exceeded
I've created a script that I'm using to create a group, a profile, add a payload to the profile and add it to the group, and now I'm getting URL_ROLLING_THROTTLE_EXCEEDED. If there is a limit to how many groups/profiles I can create, please let me know
Migration DB From Postgres To MSSQL
Dears, Kindly be informed that while I trying using MDM Product, I fact problem with BD. The problem is inability to migration DB from Postgres To MSSQL. Yours advise please. Deatails: - DBMigrationlog_0 - SQL Server 2012 - Windewos Server 2012 R2 - MDM
Adding device groups to MDM using automation?
I know there is a REST API, but is there any way to import a list of device groups, or is REST the only way to do something like this? I'm beginning a large project which will require a large list of new device groups, and would like a automated way to
Automate and schedule custom firmware update for rugged devices
Mobile Device Manager Plus has now introduced support for OS update management in rugged devices to take advantage of the advanced capabilities and the new security features that OEM partners introduce in an OS update. With custom firmware update management,
iPad is getting stuck on Apple logo when updating
We are using ME MDM to manage our 500+ iPads. Since the release of macOS14, we have had multiple iPads get stuck on the apple logo screen with the status bar fractions from completing. It is happening on multiple different kinds of iPads and it is happening
QR code will not dispaly properly on our network....
Anyone have issues where the QR code will not display in the Enrollment Invite? We made some changes awhile back on our internet due to an attack and now we are trying to get it to display properly. We have added everything we think we need to the firewall
Allowed App not listed
Hello guys, i've created an "Android Profile" in Device Mgmt > Profiles for a tablet. I switched to the Multi App Mode and selected an specific app called "timr" (downloaded from the Google Play Store) that I wan't to allow on the tablet. Because i'm
Log in to iCloud
Hello, is there any way to add iCloud account centraly via MDM? Thanks Ed
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