ManageEngine Pitstop | Community and Support forums

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            • Announcements

            • ManageEngine Supportcenter Plus 2023 Update

              Dear Valued Customers, Greetings for the day. As we bid farewell to the old and embrace the new, we wanted to take a moment to express our gratitude for your continued support and partnership throughout the past year. As we step into 2024, we are excited
            • ManageEngine Supportcenter Plus - version 14.5 - Build - 14507 is available

              Dear User(s) Greetings for the day. We released Supportcenter Plus - version 14.5 - Build - 14507 (Hotfix release). We also released certain features in the recent hotfix releases. Please refer to the Migration path and the read me available to upgrade
            • ManageEngine Supportcenter Plus - version 14.5 - Build - 14504 is available

              Dear User(s) Greetings for the day. We released Supportcenter Plus - version 14.5 - Build - 14504 (Hotfix release). Please refer to the Migration path and the read me available to upgrade your SCP instance. Issues Fixed : SCP - 6318 : Support rep name
            • ManageEngine Supportcenter Plus - version 14.5 - Build - 14500 is available

              Dear User(s) Greetings for the day. We released Supportcenter Plus - version 14.5 - Build - 14500 Please refer to the Migration path and the read me available to upgrade your SCP instance. Below are the major features available along with this release.
            • EOL of support to older Operating Systems

              Dear Users, Please upgrade your operating systems to the latest versions to ensure application security and uninterrupted and efficient performance, as newer features get added to the application. Note that over the next 3 months, we will progressively
            • Most Discussed Topics

            • How to keep the Ticket Status when changing Request Template

              Hello, When I create a new Request Template, I cannot define the "Status" fiels as "-- select --" in order to keep the previous value. This means that when I change the template of a Ticket, I cannot keep the Ticket Status as it was before. Is there a