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              • Upcoming EOL / Behavior changes in Supportcenter Plus 14.0 version

                Dear Users Greetings for the day. We are working on the next major version 14.0 with a lot of features. We are bringing more automation , useful features, New API's, behavioral changes along with this release.   This thread gives you the consolidated
              • ManageEngine SupportCenter Plus version 11.0 - Build - 11027 released

                Dear User(s) Greetings for the day. We released  SupportCenter Plus - 11.0 - Build - 11027. Please refer to the Migration path and the read me available to upgrade your SDP MSP instance. Please do the upgrade only in a test environment first and based
              • Deprecation of basic authentication in Microsoft Exchange Online

                Dear users, As you maybe aware, Microsoft has announced that it will start disabling basic authentication for Outlook, EWS, POP, IMAP, EAS, and RPS protocols in its Exchange Online effective October 1, 2022. https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-of-basic-authentication-exchange-online
              • ManageEngine SupportCenter Plus version 11.0 - Build - 11021 released

                Dear User(s) We released SupportCenter Plus version 11.0 - Build - 11021. Please refer the Migration path table available here and upgrade to our latest build 11021. Enhancements: SCP-2442: Support for email reply separator in request conversations. Issues
              • EOL for 32-bit installation of Supportcenter Plus

                Dear Users, We would like to inform you that the support for 32-bit installation of Supportcenter Plus will be deprecated from August 2022. This is in line with several application dependencies, such as PostgreSQL and JRE, removing support for 32-bit