RPC unavailable
Is there a definitive guide to fixing the dreaded "RPC Unavailable" error message. There are a number of guides on the internet but some of them relate to other ManageEngine products and few specify the version of Windows OS that is applicable. On our
CSV/PDF export not working
Hello, after updating from build no. 12158 to 12163, this feature (CSV/PDF export) does not work anymore, the error says: "Failed to raise the export request." This is in the "Alerts" tab.
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Hello, We are happy to invite you to ManageEngine's Shield Virtual 2021: A Cybersecurity and IAM Online Seminar. Technology evangelists from ManageEngine will explain how you can manage and secure your hybrid Active Directory (AD) environment effectively.
How to backup configuration and restore?
Hi Sir, Can I ask you a question. I have an ELA test server. I want to reinstall the ELA software from c:\ to d:\ drive. Can you teach me how to backup and restore configuration? I don’t need to keep event logs. Test reason: Because my test server c:\
Have Reports Emailed Directly as PDF (No Zip File) Current Version
Is there anyway to have reports emailed as PDF attachments rather than ZIP files? This has been answered in the past, but answers are years old and do not appear to apply any longer. Thanks
Importing data from old ELA set up.
I had to reinstall ELA from scratch after a hard drive failure. I was able to copy most of the old install's file structure before the drive finally died. Is there anyway to import the old data from those old directories?
Is there any video to collect AS400 logs to ELA?
Hi i've used premium ELA and want to collect AS400 logs, but there is less information especially to collect logs from this machine. My machine had already activated for Auditing Journal Receiver “CARDSY****“ instead of “AUDRCV****“ so is it possible
Upgrade issues
I was advised by support that to fix a problem I needed to upgrade from build 12417 to 12158, and in my feeling that was the worst thing I ever did. As now I have 4 of my disturbed servers that are not online and in the Data Collection Status i see a
EventLog Analyzer and OpnSense Firwall
Greetings. I am new to EventLog Analyzer and I see that it supports some firewalls. Is there away to get it to support OpnSense firewalls, such as modify the support for PFSense or something? Many thanks in advance for your help and time.
As/400 Connection to EventLog Analyzer
I am attempting to connect to an AS/400 and I have followed all the steps required in the support document and the high ports of 9470 - 9476 fail when i run a test. I have checked with the network team and they state that all the ports are open and that
ManageEngine Eventlog Analyzer Restart due to Out of Memory. Increase your JVM Memory
Trying to export SonicWall Full logs, day by day. The ManageEngine Eventlog Analyzer sends me an email with the subject line EventLog Analyzer Out Of Memory, then restarts. How do I add more JVM memory? I need to export the full logs in CSV format. Is
MS SQL User Audit Reports
I apologize if I missed something obvious. The historic reports regarding changes to user permissions are great. Is there a way to generate a report per user of what permissions the user has? This report would involve server roles, database roles, object
Needed Ports
I am looking for a list of ports that are required to be open between segments in the firewall. I know that we need WMI but is there more?
DAE Service does not start
Hello, I am using 12120 version. After about 2 weeks I saw no any messages during the last day. Messages are delivered correctly due to I saw Log Analyzer. I saw error - "Cached record limit exceeded. Kindly do the needful". I did everything regarding - https://pitstop.manageengine.com/portal/community/topic/es-cachedrecord-has-crossed-its-threshold-limit So I added more memory into these 2 configuration files and stop service via /etc/init.d/eventloganalyzer stop. Now I cannot run the DAEService
IOCs For Windows OS
Hi i like filter the search section for find some IOCs activities , for example i want filter the windows logs and find hosts those they have event logs by id 4618 and 4919,but i can not create a search filter on the search box like the blow code : EventID
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Syslog Devices are not forwarding logs to Eventlog Analyzer
Dear My Colleagues I have Eventlog analyzers and I added several Redhat servers but the logs are not collected and syslog count is zero . I check the syslogs.out file and I found this error [4744][UDPCollector::WSAGetOverlappedResult][Error]0X2738:A message
Microsoft-Windows-Eventlog : Audit events have been dropped by the transport. 0
What dis this mean and should I be concerned about this. We have just installed the distributed version and I am new to eventlog analyzer. I ma alos looking for some good online vidoes that shows me how to use this and what is required to configure the
RPC Server unavailable
I am just new to ELZ and I am looking to find a way to export a list of all devices that are in a status on the manage device window of not Success but i am not sure how to do this. I would like this list as the help states that it could be the firewall
eventlog analyzer error on add Vcenter 7.0
Hi guys i have upgrade vsphere vcenter to 7.0 version 16189207 after upgrade event log analyzer cannot read log and i try to delete it and add again i deleted successfully BUT when i want to add again and click to verify login, show me error : ( Failed due to either wrong username and password (or) the server may be down! ) i used administrator@vsphere.loca user and i sure about password and network connection is OK eventlog analyzer version : 12050 how can i check log for add device OR add Vcenter
Problem in backup
Hello guys, I was going to make a backup of my Event Log Analyzer DB in which I had following problem: I tried to use <EventLogInstallationfolder\tools\backupDatabase.bat after stopping the service. Then, it showed a wizard and I checked Whole Database
Linux disk space monitoring
How do we set up alerts within EAL to monitor the disk space on our linux machines?
JVM stopped and then ES cached record alert goes out
Hello, I have been getting ES\Cachedrecord alerts lately. When I look at event Viewer I see that something happens to JVM that causes it to hang minutes prior to the alert. I have already increased Elasticsearch memory and JVM heap memory. I have AV set to exclude the manageengine folders. Can someone assist?
Installtion
Hi All, Recently I installed Event Log analyzer and noticed that some other products also installed Log 360, AD audit do we need Log 360 for event log analyzer to work, because Log 360 requires additional license please advise
Set password to attached ZIP reports sent from EventLog Analyzer
Hello Support. We are using EventLog Analyzer v12141. A question: Is it possible to set a password to ZIP attachments generated and sent by EventLog Analyzer? We are needing this functionality, since on several occasions the IT Security department requests that the reports exported / programmed from SIEM be sent with a password. Regards. Rafael Vega.
Microsoft Sysmon logs
Dears, Does Eventlog analyzer supporting parsing Microsoft Sysmon logs that help in forensic investigation ? I checked but couldnt find anything related to it. https://docs.microsoft.com/en-us/sysinternals/downloads/sysmon
Sizing when using SNARE agent on Windows machines.
Hello We use SNARE for our windows event logs. We still see our 8 core 24G memory machine running running at 80-90% CPU utilization when sending 1308 EPS (1304 EPS syslog, 4 EPS windows) For sizing purposes would you class SNARE syslogs as a winLog or as a syslog when looking at your sizing requirements - https://www.manageengine.com/products/eventlog/system_requirement.html? James
Installation Procedure?
Dear Everyone, I am new, Anyone knows how to the installation and configuration procedure?. Example: Should we install Log Analyzer Server Central first then Install Universal Forwarder vice versa?. How about client devices (BYOD device)?. Network Devices, how device models that don't have in the support lists how do we configure to generate logs?. Thank you!
Problem while starting database
Dear ManageEngine support team, Good morning. I'm installing EventLog Analyzer on Centos 8.1 . But I have trouble when start service. After installation successfully, I run command : run.sh but have trouble: " Problem while starting database. Please check pgsql/data/pg_log/ for more details. Problem while Starting Server System halted " Please refer the image below. Please help me to fix it. Thank you!
[Critical] ManageEngine EventLog Analyzer - Security advisory regarding unauthenticated product integration vulnerability.
Dear Patrons, We would like to inform you that the latest version of EventLog Analyzer, build 12136, fixes a critical security issue. Please go ahead and read about the issue and how to fix this issue in your deployment. What is the issue? EventLog Analyzer had a vulnerable endpoint (CVE-2020-24786) that allowed users to integrate their installation with other ManageEngine product installations, bypassing authentication. This could potentially lead to a data leak. Who are all affected? All users
ELA - No data available
Hello, I have some widgets that produce data but there are others that do not, such as Traffic Trend, Alerts Count overview, top websites Accessed. Can someone help me understand why these widgets don't produce results, but others do?
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Processing Java stacktrace Log
Hi, EventLog analyzer is reading java stacktrace from tomcat logs line by line. How can we make it so that a stacktrace is processed as a a whole. Regards, Corné
File- \\...\ManageEngine\EventLog\logs\serverout_DATE ...writing HUGE files (60GB+)
We have a log file (serverout_Date.txt) in our \eventlog\logs\ folder that is suspending server operations because it is filling the hard drive with huge amount of repeating errors. Is there a patch or fix for this?
Failed Windows Logons from computername$$
We are seeing failed logons of Type 3 from almost every computer typical failed logons - one computer of MANY I'd very much like to get rid of these items but haven't figured out what caused them. The name of the local computer in this case is: BREAKROOM and, apparently, that's where the computername of BREAKROMM$$ comes from. There is no physical "remote device" then - in that context. Also, I note that a large percentage of these failed logons are happening just after 12 noon. Not all but most.
Add cybeoam or sophos device to eventlog analyzer
Hey Guys! I've added a cyberoam firewall device to EventLog Analyzer according to instruction on online help. Now syslog messages is being received but rhere is no report on Sophos reports tab. All i get is raw syslogs on unix/linux section. I want reports on allowed or denied traffic not just syslogs! Has anyone succeeded to do so?
EventLog Analyzer 32-bit agent
Hi, I tried to install the agents on Windows 32-bit but the installation failed because the agent specified for 64-bit. Any way to install the agent on 32-bit?
ATT&CK Techniques
Will Eventlog analyzer apply ATT&CK Techniques module
Agent Stopped
Hi, I'm wondering why the agents become "stopped" in eventlog analyzer. Although I strat it many times.
Importing Apache Access logs results in "Import Failed Access denied"
When I attempt to import my Apache access logs I get an "Import Failed Access denied". I'm able to browse my Ubuntu servers using the log browser (SFTP) and my service account however, when ELA begins the import of the logs I'm presented with the error "Import Failed Access denied". See attached image. V/R, Bill
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