failed upgrade
Hi,
Build Version :12.4.7
Build Number :12477
Service Pack :SP-12.4.7.7
Database :POSTGRES
Build Date :Sep_12
Build Type :64bit
Installation language :English
In an attempt to upgrade the version to 12.5.0 the process stopped.
On the next attempt to install the update I got this message: "Previous Upgrade is not successful, Kindly contact Support Team."
How do we install version 12.5.0 or subsequent updates?
Currently the system has restarted with the old version and seems to be working.
We have no backups or snapshots of the pre update situation.
We have installed eventlog analyzer:
Build Number :12477
Service Pack :SP-12.4.7.7
Database :POSTGRES
Build Date :Sep_12
Build Type :64bit
Installation language :English
In an attempt to upgrade the version to 12.5.0 the process stopped.
On the next attempt to install the update I got this message: "Previous Upgrade is not successful, Kindly contact Support Team."
How do we install version 12.5.0 or subsequent updates?
Currently the system has restarted with the old version and seems to be working.
We have no backups or snapshots of the pre update situation.
ciao
nicola
Topic Participants
nicola_garga
Paul Kevin
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