OpManager Service keeps stopping every couple days
Our OpManager service under Windows keeps stopping and need start again every couple of days. All I get in Event Log on the server is Event ID 7036 "The ManageEngine OpManager service entered the stopped state." I've set all recovery options on the service
opmanager central trial - license issue with access points
hi i'm trying to login to the central and i get : Your current license allows you to monitor a maximum of 0 Access Points. You can either choose the limited Access Points you want to monitor here or procure a new license. so i went directly into the probe
Linksys SRW224G4
Dear Support, I installed Opmanager 7100, added switches and routers in my network. All the progress is okey but in Linksys SRW224G4 series switches i cannot measure the traffic of interfaces. I get this error on graph "Sorry, no data available for Graph. Try other options". Checked credidants, SNMP is ok. I have spend 2 days reading forums if same thing occured before. Couldnt find a solution. I got 3 Linksys SRW224G4 series switches in my network, so i dont want to change the switches. Urgently
Add new category
How do I add a new category in OpManager? Straight forward please, I have read previous years old responses to this question and it makes no sense. Why would I add a new category of "IP Camera" with parent of "server" or something? Can't be this hard
Reporting and Device Downtime
I am trying to get a report with all the devices that are critical (aka down) and how long they have been down for. However, when I add downtime to device report the data is not showing accurate, but I can go view all the alarms for the device and I get
Issues with Updating SSL on OpManager
Hello, The SSL certificate recently expired on my OpManager server and I am trying to update it to a newer certificate. The certificate is a wildcard cert from GoDaddy. I converted the certificate to a PFX using the CRT, key file, and Godaddy bundle CRT
Inventory report on Cisco stack switches
Hy, i have plenty switches 3750(stack of 3-4) and 2960 standalone switches(OID .1.3.6.1.4.1.9.1.1208). Is there a way i can get for all those chasises to apear in my inventory report? Now i just get blanks, an this is not something i wanna show to my
Alert based on Interface Group
Is there any option to set a notification profile for a Interface Group?
SNMP v3 credential in OpManager not able to access Canon iR ADV printer
Hi, I configured SNMPv3 in one of our Canon iR ADV printer. Works fine through all SNMP clients I tested (snmpwalk.exe and Paessler SNMP Tester). But it's not working through OpManager. I'm sure all details are exactly provided as done in snmpwalk.exe
OpManager to ServiceDesk Plus Cloud Integration
We have not been able to log a ticket from OpManager to SDplus Cloud. The integration seems to be setup as required. The sync button works and says it has synced successfully. When I try to test the log a ticket function using the "Test" button it
problem to add vcenter 7 to opmanager
hello i want to add vcenter 7.0 to opmanager 12.5.129 but dont add and a error occurd :Failed to connect the VMware Host WebService(Device may not be reachable/Credentials may be wrong) anf erro log is : [13:53:11:846]|[07-11-2020]|[com.adventnet.opmanager.virtualerr]|[INFO]|[272]:
Monitoring Dell VXrail
Hi, Are there by any chance plans to monitor Dell VxRail environments? Regards, David
Request from OpManager - Automatically Close once monitor OK?
How do I have tickets generated in SD Plus close once the monitor in OpManager is back to normal? For instance device offline, ticket generates, devices comes back online, ticket is still there. Windows Service Monitor, service stops, ticket generates,
Can not manage created user settings
Hello, After upgrade to latest oPmanager version we can not change creaead user accounts settings in Scope area (select or deselect any option). Any solution regarding this issue? P.S: oPmanager Pro buid 12.5.456 Thanks a lot, Pavel
Two-Factor authentification notificatio removal?
How to remove this: My op-manager is completletly inhouse and doesnt have access to internet. So i dont have any need or plans to use this feature. How to remove this message? (except from clicking X every time it pops) Regards, Tomislav
Adding Proxmox in OpManager
Hi, I just want to know if there's a way of adding servers that we deploy using Proxmox VE. I do not see the option except for VMWare, Xen, Nutanix and Hyper V under Virtualization. Is Proxmox even supported?
Error While integrating OPManager with ServiceDesk Plus
Hi, when I want to integrate OPmanager with SDP error message shown as below: "Failed to update ServiceDeskPlus settings.. null" How can I fix this issue? my SDP version: 11303 ma opmanager version: 12.5.3
OpManager shows errorcode":"MORE_THAN_MAX_LENGTH"
Hi Sir/Madam, I upgraded OpManager version from 12.5 to 12.5.429, when I access to web console, it shows "{"error":{"message":"The parameter j_password must have a maximum length of 100.","errorcode":"MORE_THAN_MAX_LENGTH"}}" My URL redirect to "http://<ip-opmanager>:8060/two_factor_auth"
monitor vmware datastore latency
is there a way to monitor datastore read and write latency in vmware. I don't see any monitors for it.
Last N hours Bandwidth Utilization - plot poll interfall changing from 1 hour to 15 minutes?
I use a lot of " Last N hours Bandwidth Utilization" in custom dashboards to show the last few hours of bandwidth. But in the new opmanager version these graphs are now showing only polls of 1 hour. In a graph of 2 hours that only shows 2 poll point which
Host name changing in Opmanager pro
I had migrated few of our server to another domain so after doing that the FQDN of server has changed (from: devicename.ugamsolutions.co.in to devicename.ugamsolutions.com) Need an option through which we can directly change the IPadress & FQDN(Host name) for the devices Regards, Muzafar
problem with vmware vcenter 6.7
Hello After upgrading my vcenter to 6.7, opmanager is unable to connect to vcenter with vmware credentials giving me error:Failed to connect the VMware Host WebService(Device may not be reachable/Credentials may be wrong)
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
Data-driven IT management is key to propelling your IT forward, achieving cost and process efficiency, and ensuring seamless operations. The challenge lies in bringing IT data from several applications into a single console for analysis. Analytics Plus,
Rack View Custom Device Images
Im looking to see if there is a way to use custom device images in Rack views. I've seen information regarding custom icons in business views but not Rack Views.
Unable to backup Cisco SG500X
I am using the NCM plugin for Opmanager and I am unable to complete a backup on my Cisco SG500X. I have both SSH and SNMP credentials set up and are passing credential tests. My Credential Status setting is SSH. On the Test Credential page it shows
Downtime duration to e-mail notification
Hi ALL! OpManager can sent email if monitored device is UP. Ho i can add to this email ( message about Device Active and Responding) durations of downtime ?? Look at mail form OpManager and email from other monitoring system: How to do similar in OpManager
Scaling enterprise IT operations for the new normal: The challenges and solutions
To help you overcome challenges in monitoring your enterprise ITOps and show how you can scale and automate your ITOps, ManageEngine is conducting a webinar on 6 Oct. 2021 at 11 am IST. Suresh and Sathyanarayanan will be hosting this webinar and will
[Webinar]: Preparing your IT department to meet the demands of the hybrid workforce
Continuing into 2021 and beyond, more staff will prefer working both from home and from the office. Evidently, the hybrid workforce is here to stay, and the temporary operational changes and duct-tape solutions for managing it will no longer work. Now,
NetFlow generator. Howto separate VLANs
hi! We're testing Netflow. Our switches (Cisco 3750G) doesn't support NetFlow feature, so we're trying to use NetFlow Generator. We've mirrored a couple of VLANs to it and we CAN see a traffic. The question is: is there a way to divide or separate traffic
Account has been locked
When I tried to login to my ManageEngine OpManager, i got an error saying "Your account has been locked for security reasons. Please contact support with logs.". I didn't make any changes prior to this, so I was wondering why my account has been locked
"Internal Server Error while processing this request" error on SNMP Trap Settings
I can't enable trap processing in SNMP Trap Settings. I keep getting the error message "Internal Server Error while processing this request."
ifAlias on trap $IF-AgentMO(variable)
Hi, I'm trying to set alerting for my devices with LinkDown(V2c) trap processor for Cisco devices. More precisely i'm trying to get an Alert message of interface down but with interface description included. I have seen many post on different forum people
Why am I getting a "java.net.SocketTimeoutException: Read timed out" error when testing my Email based SMS Profile?
The Mail server settings are setup for the primary mail server and the test runs successfully. Mail server settings Server Name: smtp.gmail.com Port: 465 From Email ID (optional): I have my gmail business account here (i.e. no-reply@my-domain.com) To Email ID: Same as From Email ID Time Out (seconds): 10 Authentication Details - I have the user/pass for my gmail business account Secure Connection Details (optional) - I have SSL Enabled checked - The SSL Certificate and SSL KeyPassword are left empty
[Announcement]: Free OpManager training series starting from September 7, 2021
Greetings from ManageEngine! Our free, four-part webinar series will help you quickly detect, diagnose, and resolve network issues before network performance declines. Register once to enroll in all four parts that are scheduled for September 7, 14, 21,
Workflow to place down devices into maintenance mode...
I have just set up my alerting scenarios in OpManager for my devices. I would like to set up a workflow to run after a critical alarm has been sent. By this point, i would already have been alerted 3 times via MS Teams, Email, and finally VictorOps.
Help with workflows based on URL monitoring
Hi everyone, I've having difficultly with creating a workflow around URL monitoring. Here's an overview of what I want to achieve. If an URL goes down, I want to check the associated Windows server(s) are up (by pinging), then check the IIS services on
cannot telent or ssh to switch or router
when try to telnet any of our switches though opmanager cannot establish it and give me message ( failed to connect gateway) although i can ping and telent same switch from same server using securecrt or cmd
OPM Alert notification
Hi We encountered 2 problems, regarding the alert notification 1. When configuring the alarm notification file, we found that the number of device downtimes and the severity of the alarm will be lost after the configuration is saved.At present, only some
OpManager Monitor Data Collection
I can not show data from monitor define in the device founded in Opmanager. What should I do ?
Monitoring NTP service on firewall
Hi there, Is anyone out there successfully monitoring an NTP server/service using OpManager? Our NTP server is a Fortigate Firewall and I was thinking of polling the NTP service and monitoring for failures, but I'm not sure how to do this.
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