Applications Manager Plugin is not reachable
Hello. We did an upgrade of AMP from build 174400 to build 177202, and after that an upgrade of OpManager from build 12.8.524 to 12.8.544. Upgrade processes went smoothly, aka GUI install wizzard didn't report any instal errors. 2 hours after upgrades
Cannot detect all interface
I have tested Opmanager and try to monitor Ciscc ASR9k, I have two card 1. A9K-MPA-20X1GE 2. A9K-24X10GE-1G-SE All interface on A9K-MPA-20X1GE is detected by opmanager. But no interface on A9K-24X10GE-1G-SE is showing on the opmanager. Kindly help. (Note:
Monitorining Domain devices
Hello, We have devices being monitored using domain credentials, but there's one device that is in domain but OpManager suggests the credentials are not valid. We deleted the device and monitored it again, but there was no luck. What could be done?
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The pressure on IT teams has never been greater: they must deliver flawless digital experiences, reduce downtime, and innovate rapidly—all while balancing CAPEX and OPEX. However, in increasingly hybrid environments with multiple tools in use, visibility
Temporary Response Delay: Weekend Upgrade
Dear Users,
We are currently upgrading our systems over the weekend (Sep 13-14) to serve you better. There may be a temporary delay in responses while the upgradation is in progress.
Thanks ITOM Support Team.
[Free e-book] How to declutter performance metrics and gain insights through the noise?
Hello there, With reactive ITOps practices creating a deluge of alerts that disrupt the enterprise IT landscape, the need for a proactive approach to sift through alert noise and gain more clarity into IT infrastructure has become paramount. Our latest
Netflow and Device is not saving configuration for too long
Hello, We have 2 issue now. First is We did some netflow configuration on our firewall and switch. But it lasts 3 or 4 days. We configured them via snmp. Some are ssh. But somedays later configuration is not there. And we need to configure credentials
Edit threshold for interface
how do i edit the interface discard rate threshold for switch interface ? currently threshold value is set at 1% sample error log "Discards rate for Interface '1/1/18-XXX-XX-AP621' is 1.64%, threshold value for this monitor is 1%."
Digital Optical Monitoring of Arista switches
I read that using DOM you can monitor the status of the Optical interfaces. Does anyone has any experience in setting this up for Arista switches in Opmanager?
How to Migrate from Google Workspace to Microsoft 365
Although Google Workspace offers a reliable cloud-based solution, the organization selected Microsoft 365 due to its seamless collaboration features and strong integration with Outlook, Teams, SharePoint, and other enterprise applications. If your business
Adding Proxmox in OpManager
Hi, I just want to know if there's a way of adding servers that we deploy using Proxmox VE. I do not see the option except for VMWare, Xen, Nutanix and Hyper V under Virtualization. Is Proxmox even supported?
Suggestions for the Best Curved Monitor Setup for Productivity
Hello Pitstop community, Firstly, I want to highlight how valuable this forum has been for troubleshooting and sharing IT insights—every time I’ve searched here, fellow admins offer thoughtful and practical suggestions. That’s why I’d love your perspective
[Free training] Power up your network monitoring game with a free product training
Whether you're evaluating, learning the ropes, or a regularly using OpManager, there's no better way to gain fresh insights into optimizing your network monitoring than with product training. A free, five-part webinar series is set for September 16, 23,
The State of Observability 2025 report is live now!
See how your observability maturity, ROI, challenges, and plans compare to 1240 IT professionals worldwide Hi everybody, Last year December, ManageEngine conducted the 2025 observability survey. The response was huge. Over 1,240 IT leaders and professionals
[Exclusive Invite] Join ManageEngine's AI-powered Full-Stack Observability Workshop in the UAE to learn the product in-depth – Seats are Limited!
We're bringing the ManageEngine Full-Stack Observability Workshop to Dubai and Abu Dhabi this September! Learn how to gain complete visibility into your IT with hands-on demos, expert guidance, and practical tips. Whether you're an IT admin, cloud engineer,
API Request to Update Device Display Name in OpManager
Hi Team, We would like to request a REST API in OpManager that allows updating the Display Name of a device directly, without deleting/re-adding the device. Use Case: We have over 150 devices that need renaming as part of a naming-standard change. Doing
Remote SSH Access
Where Windows Server is now giving us the option of a remote SSH server, would it be possible to use that to monitor a Windows Server instead of using WMI?
How does one enable TACACS+ in the NCM?
I am new to ME OpManager, and neither Google nor the forums provided an answer. I was told by ManageEngine employees that TACACS+ was available through the Network Configuration Module. However, when I go to the NCM tab in my OpManager dashboard, I do
hybrid infrastructure monitoring
I have OpManager Plus installed on a cloud server, and I want to monitor devices on-premises from different networks, for which VPNs have already been configured between them. The problem is that setting up a site-to-site connection to the cloud server
Monitoring UDP Service
Hello, I'm trying to manage an UDP service, when i add the service (specifying the port) it's ok, but on the next poll it shows as down. Does OpManager have any problems managing UDP services? Thank's for the help.
Register New OpManager Server with license
Hi Team, Our existing OpManager server which was hosted in windows server 2016 was crashed. We have deployed new OpManager server in new Oracle Linux 9.5 server. While trying to register, we are getting error "The 'Annual Maintenance and Support' (AMS)
[Webinar] Expanding OpManager's scope for deeper visibility and smarter insights
Hey OpManager user, Did you know your current setup can do much more than just monitor device health? With the right add-ons, you can monitor application performance, track configuration changes, plan bandwidth, optimize firewall rules, and even track
Cannot add physical server to monitor it
Dear team . i Cannot add physical server to monitor it error rpc AS per screen shot
Dashboard Widget
When we have a Dashboard Widget and there is no data to display, is it possible to have it so if the configuration of the widget to put in our own custom message. Currently is show as "No Data Available" and Instead of that icon and "No Data Available",
How mature observability adopters get 100%+ ROI
Hi everyone, Did you get a chance to read our State of Observability 2025 report that went live a few weeks ago? Here's a key finding from the report: Only 1 in 6 organizations has achieved full-stack observability. And they all have one thing in common:
[ManageEngine Workshop USA] Get tickets to learn how to configure, customize, and gain maximum ROI from ITOM suite of solutions.
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what is the role of this process Zulu platform x64 Architecture
I would like to ask a question, what is the role of this process ‘Zulu platform x64 Architecture ’. After installing OPM, the customer found that this process occupies a very high amount of memory.When he visits the page, the OPM web page latency is very
[Free training] Power up your network monitoring game with a free product training
Whether you're evaluating, learning the ropes, or a regularly using OpManager or OpManager Plus, there's no better way to get fresh insights in optimizing your network monitoring than a product training. Attend the free, five-part webinar series on January
WorkFlow - OpManager
Hello, We are trying to create a workflow where it restarts a service when a different device is down. Which option would we have to select in order to do so?
Optimizing Pitstop.ManageEngine OpManager v12.6 for AI PC – Any Advice?
AI PCs are becoming more common in IT environments, requiring efficient monitoring and resource management. Pitstop.ManageEngine OpManager v12.6 offers extensive network and performance monitoring capabilities, and I’m looking for ways to optimize its
SNMP issue for adding Raritan console Box
Hi Team, I have tried to add the console box server in our opmanager, for getting an error below. Can you please connect via remote session and resolve the below snmp issue.
[Free training] Excel at your network monitoring game with free product training
Get closer to OpManager and master advanced network performance monitoring with the upcoming product training series. Gain new insights by attending the free, five-part webinar series on July 1, 8, 15, 22, and 29 at 6am GMT and 11am EDT. Make sure you
OpManager alert notification for the performance server using Line Messaging API?
Has anyone been able to set up OpManager alert notification for the performance server using Line Messaging API? Could you please share STEP by STEP ? Best Regards, Suriyo Sopeng
Opmanager - problems when visualizing monitoring graph
Hello, We are trying to visualize the monitoring graph of some machines, but the issue we're having is it won't show the graph unless we do a manual check on it. This is before we do it manually. And this is after. I will be attaching the log files in
Unable to monitor VPN at Fortigate VM64
Dear all, I am currently working on integrating FortiGate VM64 monitoring within OpManager Plus. I have successfully added the FortiGate device and applied the default device template that I found within OpManager site(https://www.manageengine.com/network-monitoring/device-discovery/fortinet-fgtvm64-performance-monitoring.html).
How do I find the engine id of a probe?
Hi Team, I am trying to add the ESX server into OPMAN, but I am unable to find the OPMAN engine id to enable SNMP config on ESX serverr. Where can I find the Engine ID?
Can't update device category
Hello. We can't change device category, it's still present as unknown. Device is assigned to template, where category is choosen. How we can quickly change device categories? It's problematic to click it one-by-one for 140 devices
False notification Capitronbank
Hello, We are receiving a lot of false notifications. And we checked it's false or true. Receiving many critical notification but if i ping it's working just fine. I tried some configuration on web interface. But it is not working. I attached some picture
Removed CCTV Slide in OpManager
I have OpManager installer in Customer Organization, and after some time we have upgraded build version, we have taken all the precautions and taken backup of Home Directory too as mentioned in Process. After than we kept backup file copy to another machine
Windows Server 2025 device template
Is there an OpManager device template available for Windows Server 2025 ? If not, when will it be available ?
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