Troubleshooting Intel Evo Notebooks: How Does ServiceDesk Plus Help?
Hi everyone, I’m currently managing a fleet of Intel Evo notebooks and am looking for efficient ways to handle troubleshooting and support issues. I’m using ServiceDesk Plus for our IT service management, but I’m curious about how it specifically helps
Custom Scripts not working
I am trying to run a custom script in an automation policy. The script supposedly completed successfully but the script doesn't do what it's supposed to do. I am running it as update-userscript.ps1 %userName% Should I be using a different variable? The
Updating computer description field while running an automation
I am building an automation to disable all computers that were not active during the last 90 days. As part of this I want to update the description field to the date the computer account was disabled. I have set up an Automation and Automation policy.
Group Member Reports - no External contacts listed?
Hello I have distrbution list with a mix of internal and extgernal users on m365. For some reason only internal people are listed as members in reports. External users are unhidden for the global address book. Is there something I am missing?
Create a systematic task
Hello, We would like to know if anyone has already had this kind of problem please? We have several systematic tasks in our IT support service, these tasks are to be executed manually but we would like the tasks to be created automatically and reminder
Can ADManager Plus Assist in Migrating Users Between SAP Servers?
Hi everyone, I'm currently planning a migration project where we need to move user accounts from one SAP server to another. Given the complexity of this process, I'm exploring tools that can help streamline it. Can ADManager Plus assist with migrating
📅Mark Your Calendar: CyberShield 2024 IAM and Cybersecurity Seminar in Brazil . 🛡️🛡️
Hello! We are thrilled to send you this exclusive invite to be a part of Shield 2024: An IAM and Cybersecurity seminar in São Paulo, Brazil on September 26. Our senior technology evangelists will be sharing their thoughts on how you can better manage,
[User Conference] Secure Your Spot Now: ManageEngine User Conference at San Diego
ManageEngine's IAM and SIEM experts are going to be at the ManageEngine User Conference at San Diego on 19th and 20th of September. Register now Here's what you can experience at our IAM and SIEM tracks: • Future of Workforce IAM: Stay prepared for the
Seeking Guidance: Our E-commerce Site Struggles with SEO Rankings - Help Needed!
Hello, fellow forum members! I hope this message finds you well. I'm reaching out to seek advice and expertise regarding a persistent issue we're facing with our e-commerce website. Despite our concerted efforts, we're finding it challenging to improve
Integration Microsoft LAPS
How about the plans to show the technicans the new encrypted LAPS password. At the moment the LAPS is only supportet in the legacy version, not in the new LAPS for Windows with encrypted password! Old version has the ldap attributes: ms-mcs-AdmPwd ms-mcs-AdmPwdExpirationTime
📅Mark Your Calendar: CyberShield 2024 IAM and Cybersecurity Seminar in Canada . 🛡️🛡️
Hello! We are thrilled to send you this exclusive invite to be a part of Shield 2024: An IAM and Cybersecurity seminar in Vancouver on October 29. Our senior technology evangelists will be sharing their thoughts on how you can better manage, monitor,
Migrate ADManager Plus to a new server
What is the process I need to follow to migrate all the data from the old server to the new one? Specifically making sure all the templates are migrated. Thanks!
report or alert for users added to groups
is there a way I can make an alert email or report that shows users added to groups. a group report that shows users recently added? ie, group: Domain Admins users added: someRandomUser thanks
Adding technicians through an AD Group
Hi , Currently trying to add technicians through an AD group with the users already part of it ,however when they try to do login .. they all getting : Your Account is not configured either as help desk technician or as workflow technician. Please note
Error Modifying Existing User
We are moving our distrbution lists to M365. If I modify an existing user, go to Microsoft 365 tab and add the DL under Group Membership I get the following after Update User.
Can delete AD Group added to workflow
How do I delete an AD group that has been added to a workflow? I see no option to delete it. I can delete "direct users", which are ME accounts, but no the AD groups. Thank you
Workflow to rename MS mailbox before converting to shared mailbox (via AD Manager)
Hi I haven't been able to find a solution for the following workflow we would like to implement, so if anyone has an idea, please let me know; We're running AD manager with MS 365 integration, but with our AD as the primary source (so the automation can
Patch Folder Cleanup
The "Patch" folder in our installation directory has become quite large (nearly 20GB). Is it possible to manually delete files from this directory? What do we need to keep in here?
[New Release] ADManager Plus' latest build 7241 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 7241. Issues fixed: The startup issue faced by select customers with the latest JRE version after updating to ADManager Plus build 7240 has been fixed.
Feature request -date user added to group
It will help us a lot if it will be possible to add a field to group reports on the date when the user was added to the group and also to be able to perform actions based on this field through IT Automation (for example - automatically remove users from
To send credentials to alternative user's email
Hello everyone , Seeking some help with to send the credentials for a new created onboarding but using other field instead the regular email one ,ex otheremail The user itself will not have an email assigned but i do have the email which the credentials
[New Release] ADManager Plus' latest build 7240 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 7240. Enhancements: The scheduled reports now support group-based view, including group name and member details. Audit report export operations have
Possible to use Automation to blank out an AD Attribute/Field?
I want to use one of the AD extended attributes is a temporary flag to trigger an automation; specifically, I'm putting "New Hire" into a field (either the Notes field or an extended attribute) to then appear on a report on Sunday morning that will be
How to Add a 365 Distribution List to an existing Template
We are moving our distribution lists to M365. I have a template, that I modified adding the M365 DL on the Office 365 Tab under Group Membership and updated. The test account created using the template is not adding the user to the DL in M365. What am
User Modification Templates: "Add To Group" Including Duration
Hello! I'm new to the product & could use some guidance while learning my way around. We are attempting to customize user modification templates for techs to Request Action > Add To Group which would include a selectable Duration for group membership.
Notifications, Macros and Variables
Hello, We are trying to use notifications within Automation & Orchestration Templates. Unfortunately, there are several issues: 1) some of the notification macro values are not being passed. Example would be password (%Password%) 2) When using a notification
Keep getting an error when trying to run a new Automation
Hello! I keep getting this error when trying to run a new automation I have created for User Creation: Unable to find the specified file location.Ensure that you have the necessary NTFS/Share permissions to access the specified file. I have tried following:
Custom Script to write to Description field
Hello All, Just sharing in the event anyone else needs to do this and is having trouble. As part of our disable user policy, we run a custom powershell script to write "Diasabled -Month -Year" in the user's description field. ie: DISABLED July 2019 To call the script place this in the custom script command line/box: powershell .\scriptname %userName% for example: powershell .\disableDescription.ps1 %userName% The script itself: $admgr_user = $args[0] #Importing Module Import-Module Activedirectory
Group membership checkbox in user creation templates.
Dear Community, We make use of single user creation templates to create different types of users in our AD for different departments within our company. In the past we have used extensionattributes inside our templates that we fill in during creation
ADManager keeps signing off even though session expiry time is set to never
the ADManager keeps signing off a user after a random time of not using it in the browser - even though session expiry time is set to never under admin-settings for the user. It happens to all our users, and it is a random amount of time after this happens.
Configuring OAuth Refresh Token with ADManager & Jira Service Management
I’ve configured an Application Integration with Jira Service Management in ADManager Plus. Everything works fine and as expected, however the authorization keeps expiring after about an hour, then I have to log into ADManager and re-authorize the application.
📅Mark Your Calendar: CyberShield 2024 IAM and Cybersecurity Seminar in Dubai and Abu Dhabi!
Hello! We are thrilled to send you this exclusive invite to be a part of CyberShield 2024: An IAM and Cybersecurity seminar in Dubai on July 23and Abu Dhabi on July 25. Our senior technology evangelists will be sharing their thoughts on how you can better
Ad manager | replication error | error code 1808 and 1726
AD Manager , Domain Controller replication, error code 1808 1726
Agente do Manage Engine
Gostaria de saber como selecionados se o Agente do Manage Engine está ativo na máquina? Como faço para ativar o alerta do Manage Engine na máquina para monitorar quando ele for desativado?
Top Engineering College in Haryana
Established as a premier institution, BITS College Sonipat is renowned as the Top Engineering College in Haryana. Our commitment to excellence in education and research has made us a preferred choice for aspiring engineers. Join us to experience world-class
Secure Your Spot at ManageEngine's SHIELD - CyberDefence in Manchester and London: Where Cricket Meets Cybersecurity
United Kingdom's First Shield Cyberdefence Hello, We're thrilled to invite you to "SHIELD - Cyberdefence," a one-of-a-kind symposium where cricket meets cybersecurity, conducted by ManageEngine! This is an exciting opportunity to learn how cutting-edge
Scheduled Group Report - Multiple Groups
I'm trying to create a scheduled report listing the group members of 10 groups I would like the report to list each group with it's members The only way i have been able to do this is with 10 separate scheduled reports. is there a more efficient way of
Unable to delete a created/custom user report in AD manager plus
Hi, I used Ad Manager Plus to create a user group report. I emailed myself the report but never technically saved it (I assumed it auto-saved). however now whenever I attempt to create a new user report the search criteria and results are already pre-populated
[Webinar series] 📢 New and improved security and management capabilities from ManageEngine
ManageEngine's What's new 📢 webinar series Register now June 17, 18, 19, 20, 21 at 11 AM GST | 3 PM SGT | 11 AM EDT | 4 PM BST Note: Register just once to attend all the sessions in this series. Join our long-awaited expert-led What's New webinar series
Change date format on input from API
Hi there, I have an UltiPro API that is working fine however, I am trying to update the AD AccountExpires data value to match the DateLastWorked in UltiPro. The format of the date filed in UltiPro is YYYY-MM-DDT00:00:00 and I believe the format needed
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