RDP session screen size
We have a user who is trying to access the configuration screen in their app. The screen in their app does not allow for resizing. Is there a way to change the standard size of rdp screen for the user to enlarge to accommodate this?
Linux - x windows and/ftp for file transfers
What are the options for linux resource in regards to install software and file transfers?
PAM Masterclass training series 2023: Episode 1 - Onboard and manage all your privileged users and accounts under one roof (February 23)
Hello! We are excited to let you know that our PAM Masterclass training series is back for season two! Sign up for this free, exclusive product training series to make the most out of ManageEngine's PAM solutions. In the first episode, we will extensively
Unable to install PAM360 as a service
Hi I have been trying to install PAM but after install the service doesn't start and an error captioned failed to start as a service is generated. What might be the probable cause? Attached is the logs folder. Kind regards & Thanks.
Error updating pam360 from version 5700 to 5800
I have two pam360 servers installed, one master and one slave in high availability. I want to update the master from version 5700 to 5800 and I get the following error that I show you below in a screenshot. For the update I am using the following file
PAM360 Remote Connect
With the latest build, there is now a thick client for Remote Connect. Is this available to run on a mac? If not, will there be. Update - after installing, received error Unable to connect to remote server. What might the problem be? What account does
Vendor Unable to login to the Pam360 sever
Hello, I have a client who sent this. Please I am having a problem with PAM360. After sharing a resource with a vendor on PAM, he still cannot log on to the server. Does anyone has any idea, scenario, and probably a fix to go about it. Thanks
ManageEngine security advisory—Important security fix released for ManageEngine PAM360
Hi there, This security advisory is to let you know a high severity vulnerability was detected in ManageEngine PAM360. What is the issue? An SQL Injection vulnerability(CVE-2022-47523) was discovered in PAM360. We have fixed this issue by adding proper
Azure resources in PAM360
I can't find any information on how PAM360 can protect anything in Azure. I want to know everything PAM360 can do for Azure assets. 1. Access to Azure's controls in the first place 2. Azure Bastion 3. Azure SaaS services 4. Azure VMs 5. Anything else
System halted
I run the PAM360 and SQL database in two different servers ChangeDB.bat the SQL configuration works fine. After Change DB to sql, Database name created but dosenot have tables. and when I start PAM360 services this error logged. INFO | jvm 1 | 2022/12/06
ManageEngine security advisory—Important security fix released for PAM360
Hi there, The security advisory addresses multiple security vulnerabilities identified in ManageEngine PAM360. Severity: High Given the severity of these vulnerabilities, customers are strongly advised to upgrade to the latest build of PAM360 immediately.
Announcement: End of Support for C and C++ Agents in PAM360
Hi All, It is an advance announcement that from Oct 2022 onwards (product version 5711), ManageEngine PAM360 will no longer support both 32 and 64-bit versions of the C++ agent for Windows and Windows Domain systems and the C Agent for Linux. The C
Get User info for particular resource through REST API
Is there any API to fetch user access information from resources? We are able to view this information through UI reports but unable to find REST API for the same. We need information on mapping between resources and users for our integration.
RDP error
What does this mean: The users have access to the resource, RDP is associated and they can RDP natively.
live Recorded Session
Hello team, Is there a setting where I can join a session in Pam UI without letting the other users take note Thanks
Problem with Associate Existing Keys with Users
Hello, We have fresh install. Version:5.5.5 Build Number: 5550 Os: Windows After importing a ssh key, I try to assign this key to a user. But I have error - No Credential Available I would be grateful for your help.
ManageEngine security advisory—Important security fix released for PAM360
Hi there, The security advisory addresses multiple SQL Injection vulnerabilities (CVE-2022-40300) identified in ManageEngine PAM360. Severity: High Given the severity of this issue, we strongly urge all customers to install the latest build of the
PAM360 new build 5600
Hi, PAM360 build 5600 has been released and is now available for download. This is a major release that comes with a new feature—PAM360 Remote Connect, PAM360's native desktop client for remote access, and a few bug fixes. For more details, please
PAM360 new build 5550
Hi, PAM360 build 5550 has been released and is now available for download. This release comes with a new integration for data encryption. For more details, please see our Release Notes of this upgrade pack (build 5550). How to Upgrade to Build 5550?
pam360 need user and password
hi my Pam 360 before authenticate need User and password
AD users Onboarded are unable to login to PAM
Hi, I onboard Active directory users with credentials but those users are unable to login into PAm360. is there a configuration or permission needed. I will be happy if you can explain it I have also enable Active directory authentication in the product
When logging in, receive Access Denied. Captcha check failed
Any ideas why this is happening. Worked with MS support, but they found nothing and nothing useful in the logs. How to fix? We are dead in the water.
Account have not been elevated refer logs for more info.
I had both PAM360 and ADManager plus. we had enabled "policy configuration" feature which will add users in the admin groups when they send request. however the feature is not working properly with the error message "Account have not been elevated refer
After installing the pam agent the resource does not appear in the pam360 console
Hello friends: I am installing the PAM360GoAMD64LinuxAgent for Ubuntu Server 18.0.4 and when the process completes successfully, it does not add the server to the PAM360 console. Here is a sample of the output of the script installation command: root@server-test:/home/adminlocal/PAM360Agent#
PAM Masterclass 2022: [Episode 1] Streamlining privileged account governance: Bring all your privileged accounts and resources under one roof (April 14)
Hey there, We're happy to announce and invite you to the first edition of our PAM Masterclass training series! Sign up for this exclusive product training series to make the most out of ManageEngine's PAM solutions, Password Manager Pro and PAM360.
Onboarding Applications
Can Pam360 onboard applications as a Resources
ManageEngine security advisory—Important security fix released for PAM360
Hi there, The security advisory addresses an unauthenticated remote code execution vulnerability identified in ManageEngine PAM360. Severity: Critical CVE-2022-35405 Given the severity of this vulnerability, we strongly urge all customers to install
Web Access Issue
Hello, I added a subnet in the web access instead of IP Range now i am unable to access the server even from the local machine please advise
Announcement: End of Support for NTLM Single Sign-on as an authentication method in PAM360
Hello Everyone, ManageEngine PAM360 will no longer support Microsoft NTLM Single Sign-on (SSO) as an authentication method. This is an advance announcement that, from July 2022 onwards, the support for Microsoft NTLM SSO as an authentication method will
Creating an account under domain
Hi, I tried creating a local account under a domain with pam360 but it did reflect on the other end. its only created on the pam360 product. is there configuration/steps for it? instead of doing it manually on the computer I want to use pam360 to do
I can not ssh or RDP after add resource and password.
This is the fresh install, I'm testing the PAM360 's features but after add resource and password I tried to test the remote session function but It's not work. Please show me how to check.
Rotation of SSH Keys
Hi, for Pam 360 product. I need help in rotating SSH keys in pam360 where different key will be assign to users onboarded before using a resources and a history log to see the keys rotated
Password Rotation
Hi, I'm having issues with rotation of password I watch the demo but they didn't implement it they only gave a brief. I also try doing it by following the same steps still the same but still the same. Aim: Is to change/rotate the password once a user
A doubt about about let's encrypt certificate
I am requesting a new certificate and would like to import my own key. What is the format of the key file? Thanks for the help.
PAM360 new build 5400
Hi, PAM360 build 5400 has been released and is now available for download. This is a major release that includes important feature upgrades and also a set of enhancements. For more details, please see our Release Notes of this upgrade pack (build
Health Check for PAM360
Dear Team , Are there any best practices to maintain the PAM360 with respect to its services or functions. For Example - Log space check Database health Network Connectivity Performance checks Kindly share any relevant Documents or Knowledge Base Articles.
SSL certificate
I'm trying to install a Microsoft Internal CA issued certificate for PAM360 Web console. I created a CSR from Windows, obtained the .cer file, imported to local computer cert store, and exported with private key .pfx file. then used keytool to convert
Caps lock coming on randomly...
Has anyone else experience this. Below is the complain from one of my users: I discovered that PAM would randomly set my keyboard to caps lock mode while I was attempting to telnet to a door controller. I was running a telnet session to the controller
ManageEngine security advisory—Important security fix released for ManageEngine PAM360
Hi there, This is to let you know that a critical security vulnerability issue was detected in ManageEngine PAM360, and it has now been fixed. Vulnerability information CVE-2022-29081 affects customers of ManageEngine PAM360 using version 4001 to 5400.
I can't add resource to pam360
Hello, I am trying to add a resource to PAM360 manually, and it tells me that the resource already exists, but I don't see it in the list where all the resources appear. Thanks for any help. Regards.
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