Agent cannot be authenticated by server
PMP is installed on Windows Server 2012 R2. Before changing the Admin password, the agent connected and retrieved a list of users from the DomainController. Now there is an error in the logs:
::: Thu Jun 10 15:50:14 2021 ::: Going to Authenticate this
DUO 2FA Prompt Causes redirect to wrong address after updating to v11104
We've been using DUO 2FA for about a year now, no problems. The DUO Prompt appears on the left pane of the log in page - where the username & password textboxes are, and the website stays at the same URL (i.e. pmp.<FQDN>). The whole site has a certificate
MFA and HA server Issue
Hello, we have a PMP primary and HA server configuration. The HA server works fine, but only with "SAML Single Sign On" disabled. If we have "SAML Single Sign On" on and "Active Directory" off, this copies to the HA server and messes up the Multi-factor
RSA Identity Governance and Administration (IGA) integration with Password Manager Pro
Has somebody already tried to integrate the RSA Identity Governance and Administration (IGA) tooling with Password Manager Pro (Or any other Manage Engine product) for requesting, creating, reviewing and revoking access when the users are created within
PMP Build 11000 - AD Authentication in null domain
Hi Guys Has anyone hit this problem with PMP when a user is trying to log in with AD Authentication? We're currently hitting it with 1 user. All others are able to login fine so far anyway. When they try log in they just get the Username/Password incorrect
Password Manager Pro new build 11104
Hi, Password Manager Pro 11104 has been released and is now available for download. In this hotfix release, we have fixed an important security vulnerability. For detailed information, please see our Release Notes of this upgrade pack (build 11104).
Build 11103 Password change issue
Just upgraded to build 11103. While attempting to do a manual password change on a remote server with an agent, I was told the password change was successful but, in fact, the password was only changed on the PMP database, not on the remote server.
Cant add resource group through Powershell
I have tried Invoke-RestMethod and Invoke-WebRequest using the three kinds of data in the pictures. Nothing works. Its either complaining about "EXTRA_PARAM_FOUND" or "Invalid data in the input". What am I doing wrong? I tried executing using these commands
Unable to "Discovery Accounts"
Password Manager Pro - 11.0 Build: 11004 I am new to using Password Manager Pro and I am working on setting up resources and attempting to test out the discovery of accounts, which then will roll into testing the automatic reset of the passwords. In
Scheduled Backup not working
Hi, I'm running the latest version of PMP (6200) and the scheduled backup does not seem to work. I scheduled it to run every day at 22:30 and maintain 35 backups, with a destination directory of C:\backups and it does not work at all. Anyone else have this problem?
PMP Password Verification - Change Problem
Hello , He's trying to set up PMP for the company. We have added devices, but some devices do not verify and reset passwords. 1 -Aruba = (ClearPass, WLC, Switch, Fortigate, FortiAnalyzer, FortiAuthenticator) 2 - HPE MSA Storage 3 - User passwords used
PMP postgres database structure
Hi there, Our current PMP database is running on Postgres and we are wondering if there is an easy way to sanatize or empty a copy of the database for some work we need to complete. We currently don't know the structure of the database but we'd like our
PMP export database as CSV
Hi there, Is there any way to export the entire PMP database (postgres) to a CSV file? I tried the export to html option, but that contains only some of the information I required access to. Thanks!
Download files via API
I'm not having much luck with the following API option: https://www.manageengine.com/products/passwordmanagerpro/help/restapi.html#downloadfile Using PowerShell I cannot submit the request using invoke-webrequest/restmethod as they don't allow -body with -Method 'Get' "Cannot send a content-body with this verb-type." I've tried it as 'Post' (just out of curiosity) though I know it shouldn't work anyway, and it doesn't, I get: "The remote server returned an error: (400) Bad Request." It also fails
PMP agent problem
I am having an issue with PMP Agent to Server communications, receiving the following error message in the PMP WEB GUI file when I start the service. I can't seem to get PMP to reset the windows passwords reliably, about 100% of the time It fails with
Accessing REST API with PowerShell - Get Method
Hello everyone, Ive been following the instruction on the REST API and have done the following.... Created an API user account. Generated an SSH key. set key to not expire. when using powershell , I am using the following line.. Invoke-RestMethod -Uri https://servername/restapi/json/v1/resources?AUTHTOKEN=####### but on the return I only get the following.... operation --------- @{name=Authentication; result=} What is it that I am missing here?? Do I need to include the API user account in the
Password Manager Pro new build 11103
Hi, Password Manager Pro 11103 has been released and is now available for download. This release comes with the Duo-TFA SDK Update as an enhancement, and a few security and bug fixes. For detailed information, please see our Release Notes of this
Trying to Use Agent Mode?
We have attempted to setup agent less password reset, however we get the following error: Error occurred while fetching the object : admin01 Going to connect computer 10.xxx.xxx.xxx Permission denied Error Occurred Object required Trying to use Agent Mode : 1. Agent not installed in 10.xxx.xxx.xxx. Is there something wrong with our configuration?
Password Reset Problems
Hi, Our organization is in the process of testing PMP to manage our Linux/Windows Local Account Passwords. I have a test Windows Server 2008 R2 host that i'd like to use PMP (also running on Server 2008 R2) to schedule password resets. I can't seem to get PMP to reset the windows passwords reliably, about 90% of the time It fails with a "Access Denied" error. my native_log looks like it has the most useful information: [14:05:53 04/11/12 .\src\ADNativeUtils.cpp 420]::Inside change Local Password
Single sign-on with PMP browser extension
Idea for the browser extension is to have single sign-on with PMP. Now if an user is already signed in in PMP, the user needs to sign-in also to the extension. Every day. This is the reason why a lot of users are complaining about. It will be great if the user session is shared across the browser extension in a safe way.
PMP Server running when attempting to create the High Availability Pack
Hi guys, Having a problem setting up High Availability on our PMP Server. When I issue the command hasetup.bat (Primary) (Secondary) I am returned with the error message: PMP server is running. Stop the server and try again. I have used both the shortcut Stop Server and issued the command PMP.exe -stopservice and get the following error message Unable to stop the PMP Server. REASON: The Service has not been started. I have terminated both the PMP service in the Task Manager, I have disabled PMP service
Moving resources to trash
Hi, I have an issue where I reset a resource password, and the resource was accidently moved to the trash. Should I be able to get back the resource with the most recent password if I restore it? Thanks in advance
PostGreSQL don't start after upgrage PMP 10.4 to 10.5
hello, Patch well applied with UpdateManager (after cleaning of postgres process) but PMP service is starting and immediately shutting down. here the content of the serverout0.txt , in attachements Seems Postgresql won't start thank YOU MC
Password Manager Pro new build 11102
Hi, Password Manager Pro 11102 has been released and is now available for download. This release comes with an important security fix. For detailed information, please see our Release Notes of this upgrade pack (build 11102). How to Upgrade to Build
Restoring single passwords
Good morning, Is there a way to restore just a single password or credential instead of having to restore the database? Thank you
PMP can't access web after restart
Hi, I'm restart PMP but can't access web. In logs, I saw error as: [10:53:41:402]|[03-07-2021]|[org.apache.tomcat.util.net.Nio2Endpoint]|[SEVERE]|[112]: Socket accept failed| java.util.concurrent.ExecutionException: java.io.IOException: The specified
RDP Play sound
Dear Supporter I am using password manager pro (PMP) to control users access to the servers, I want to be able to play sounds on the servers but a 'No Audio Device is installed' or 'No Audio Output Device is installed' message displays and no sound plays.
High Availability - no connection to 'right' database|
We have been running a primary and secondary server for a long time now in HA, but the HA seems to have broken recently. After rebooting the servers the HA show as running, then after 5 minutes it suddenly goes red and "not running" The PMP0 log showed
Resource Creation Day / Time
Hello, where do you actually see when a resource was created? Strangely I cannot find this information in Resource Details or simply when clicking on a resource.
High Availability - PostgreSQL fails to configure properly
We have been running a primary and secondary server for a long time now in HA, but the HA seems to have broken recently. After rebooting the servers the HA show as running, then after 5 minutes it suddenly goes red and "not running" The PMP0 log showed
Password Manager Pro new build 11100
Hi, Password Manager Pro 11100 has been released and is now available for download. This release comes with a couple of enhancements, which include, updates related to Password Policy and Domain Account Restrictions while configuring Access Control,
Using the API to generate a password
I'm trying to generate a password using the API from PowerShell. However, the following code isn't working for me: $pmpServer = "pmpro.mydomain.com:7272" $baseUri = "https://$($pmpServer)/restapi/json/v1/passwords/generate" $header = @{'AUTHTOKEN'='<tokenCode>'}
Importing PGP keys
Is there anyway to import external "ASC" and "PGP" files into PMP? So far I see I can only import PPK files.
Migrating 32-bit to 64-bit installation
Hello, We currently have PMP 7.5 installed on a 64-bit Windows Server 2012 R2 server, and before we upgrade to 7.6 we would like to find out how difficult it would be to change to the new 64-bit build. Is it as simple as backing up the settings, and connecting the new install to our database? Do you have any guides on the migration process? Please let me know if you have any documentation that can help with the process. Thanks, Kevin Hubbard
Allow on resource level if an user may retrieve/view the plain text passwords
In PMP the administrator can control the plain text view of passwords only on group level. Want to be more in control. The user must be able to retrieve the passwords from some of the resources.
Resource group hierarchical tree goes away after enabling this setting !
Hi After enabling "Allow all admin users to manipulate the entire explorer tree" in general setting of PMP the hierarchical structure of resource groups goes away and all group in the hierarchy show up next to each other and can not specify a parent
IIo exception error when trying to reset an Oracle RDS account password
Hello. trying to set up an AWS RDS Oracle database connection in PMP When I try to reset (or automatically when checked in) I get the error below. Io exception: The Network Adapter could not establish the connection Port and DNS is correct. Using the
Bulk Changing of parent group for Resource Groups?
Is there anyway to bulk changing of the parent group for a couple of groups? It would be very nice if it be possible to drag & drop resource groups to change the tree structure.
Flash issues
Flash is causing issues with copying passwords in PMP. is there a work around so the buttons work? Version (upgrading is the last resort as we fear it will break and cause many to not be able to work) Version : 8.0.0 Build Number : 8001
Startup PMP without domain
Hi, We are running PMP in a primary/secondary setup on vmware VM's, windows with PostgreSQL. The PMP service runs as a domain users on the PMP server. We are considering possibilities of strating up PMP in case we don't have a functional domain. Is it
Next Page