Announcement: End of Support for NTLM Single Sign-on as an authentication method in Password Manager Pro
ManageEngine Password Manager Pro will no longer support Microsoft NTLM Single Sign-on (SSO) as an authentication method. This is an advance announcement that, from July 2022 onwards, the support for Microsoft NTLM SSO as an authentication method will
extend exclusive access time
Hi All, exclusive access time I am new to PMP. I can't search the option to change the exclusive access time. The current exclusive access time is 480 minutes as shown above . How can I extend this to 1 day? My version is 8.4. Thanks in advance. An
Password Manager Pro new build 12100
Hi, Password Manager Pro 12100 has been released and is now available for download. It is a major release that includes a new feature, a set of enhancements, a behavior change, and a bug fix. We have discontinued the Password Manager Pro 32-bit installation,
MFA and HA server Issue
Hello, we have a PMP primary and HA server configuration. The HA server works fine, but only with "SAML Single Sign On" disabled. If we have "SAML Single Sign On" on and "Active Directory" off, this copies to the HA server and messes up the Multi-factor
API call to generate a password
Hello, What is the proper API call using curl to generate a password? curl -k -X GET -H "AUTHTOKEN:$TOKEN" -H "Content-Type: application/json" -d 'INPUT_DATA={"operation":{"Details":{"POLICY":"Strong"}}}' https://pmp.local:7272/restapi/json/v1/passwords/generate
Disable notification about the need to enable two-fa
hello, all users of the PHP service, when working through a web browser, see the alert "Two-Factor Authentication is not enabled yet! Turn it on to add an additional layer of security to Password Manager Pro." How do I turn it off?
Resources page only shows page loading animation
In my PMP server I have 2 local accounts who cannot view resources in the resources page and it keeps showing the page loading animation. If I go to "Groups" and select one of the group which has resources in it I'm able to see and view resources. I'm
ManageEngine_PasswordManager_Pro_11300_11301_to_12000
1 hour later... 1 hour later.. Don't know if I should just cancel the upgrade and revert back to backup. This is really terrible!
Use WindowsDomain account for Cisco or other SSH login
We use RADIUS to secure our Cisco devices. The RADIUS users are in AD. As long as RADIUS is running, the local admin user in Cisco IOS cannot be used via SSH. PMP won't let me link a WindowsDomain account to an IOS device (though it will allow this
CVE-2021-44228 Log4j
Hi dear Manageengine Support Team Does the PMP have the CVE-2021-44228? If yes, which version doe's fix this vulnerability? Thanks for your feedback Kind regards, Oli
Logs for ssh password reset.
When I try to reset passwords from PMP for our procurve switches it just hangs. I assume there are some logs somewhere I can see where its getting stuck (I assume its probably the banner) so I can create a custom command set to make it work.
Discovered resources not added
I am going through a 30 day evaluation of Password Manager Pro (on Linux), and I have imported 346 resources successfully from CSV. Now I'm discovering Linux resources in our server subnet, and I get an email showing 156 resources successfully discovered
Not receiving setup link in mailbox
Hello, I have the following issue: When I’m trying to log into PMP and, at the step for introducing the Microsoft Authenticator code, I want to click on “have trouble using MicrosoftAuthenticator?", next I introduce my username and email in a pop-up window,
Does Password Manager Pro support SCIM for user provisioning?
We are currently evaluating password vaulting solutions for our organization. Does Password Manager Pro support user provisioning via SCIM?
Error changing password for account of resource with type JunOS: no ssh command set
Hello, we encountered an issue were if a resource is configured as type "JunOS" then when a password change on an account is attempted it fails with the following error: Activity logs : This account does not have any SSH command sets. No issue when the
SSL certificate
Is it possible to use our own certificate for SSL?
Imported AD users have "full name" as username preventing SAML from working.
I want to use SAML for PMP or at least test how this works for then other sites. We use WatchGuard Authpoint which lists PMP as supported and even has a guide for setup. All good with setup but on logging in I get "SAML Auth - SAML SSO Failed.". Checking
Is there a report that will identify what resources are shared with users directly?
We are trying to clean up our PMP and only share accounts with User Groups rather than individual users. Is there any report that can provide a list of resources that have been shared with any users? Thanks, Dave
ManageEngine security advisory—Important security fix released for ManageEngine Password Manager Pro
Hi there, This is to let you know that a critical security vulnerability issue was detected in Password Manager Pro, and it has now been fixed. What is the issue? CVE-2022-29081 affects customers of ManageEngine Password Manager Pro using version 10103
Disable SAML 2.0
I have been attempting to get SAML to work with Azure AD but now I am unable to login as the SAML is redirecting to the Azure AD signin but it is throwing an error and I am unable to logon using a local acount.
Password retrieval via API with MSP API account
Hi, I've a question. As of version 12000 you have added the following ability: It is now possible to move the RESTAPI users to the client, and the supported client organizations with complete access can manage resources and accounts. Are you also planning
Configuring HA
I want to configure password manager in HA mode, but my current setup using MS SQL Express, which I know is not supported for HA; therefore, I will like to migrate to MySQL. Is there a special procedure for migrating an existing PMP configuration from
Password Manager Pro new build 12006
Hi, Password Manager Pro 12006 has been released and is now available for download. This is a minor release that includes a bug fix in the search feature. For more details, please see our Release Notes of this upgrade pack (build 12006). How to Upgrade
Period Password Exports
HI As a Privileged Admin account, I need to be able to periodically export ALL stored credentials to an encrypted offline html file for a DR type scenario. To achieve this, I've played around with setting up a dynamic resource group which should capture
Agent install key via API
I'm unable to get the agent to install when using an install key generated with the API. Using postman I constructed the rest call and got a response with the install key. I then copy/pasted it into the windows machine where the agent was unzipped.
High availability connection failing after 5 minutes
High availability showing not connected after 5 minutes of services starting. Shows as alive before showing not connected. Error in the PMP0 log on the secondary server rubyrep process error: Exception caught: no connection to 'right' database| Going
Captcha not visible ---- no image
https://pitstop.manageengine.com/portal/en/community/topic/captcha-generation similiar to this issue but not really. Is there anything in the browser setting that can prevent the captcha from appearing?
Unable to fethc accounts
When trying to discover accounts on a Windows Domain server I get the error 'Unable to fetch accounts' (1) Device unreachable (2) Insufficient privileges to fetch accounts. The server can reach the remote server via DNS name and the windows service is running with Domain admin privileges. I'm finding it difficult to follow the prerequisites found at the link below as I'm using V9 and the instructions don't appear to be the same, I'm not able to select 'Administrator Account' as the Domain admin.
Procedure for using Windows Domain Agents
Recently we have a requirement to use the Windows Domain Agent for certain domains we want to manage. Is there a procedure on how to use/setup Windows Domain Agent resources? I don't understand if I need to put the agent on each domain controller.
Password Validation not working certain account on WindowsDomain using agents.
We have several DMZ areas that we must use Windows Domain Agents to manage our domains. Performing password changes of any of the WindowsDomain accounts seems to work fine. The problem is the Password Validation doesn't work for accounts that aren't
Can files in the patch folder under the PMP install directory be removed?
We've had PMP since version 6.0. Over the years of upgrading PMP the "Patch" folder seems to store all the patches that we've ever applied and has grown to 5GB in size with over 43,000 files in it. Normally this isn't a problem, but before each upgrade
Password Manager Pro new build 12004
Hi, Password Manager Pro 12004 has been released and is now available for download. This is a minor release that includes a set of customer reported issues. For more details, please see our Release Notes of this upgrade pack (build 12004). How to Upgrade
PFX Certificate
Hello, We recently purchased the PMP application, however I'm having a problem converting our PFX certificate into something PMP will use. I've converted it to a PEM, and then broke both files apart into a .cer and .key but I am unable now to start PMP (I've since reverted back and its back up). Is is possible to use a PFX certificate with PMP, and if so, how? Thanks, Mark Wagner FHLBC
Can I customize Email notifications on reports and alerts ??
Hi PMP, Is there a way I can customize the Email notifications on reports and alerts? I knew that we can customize the email templates in User Management, Password Management and General Admission, but what I wanted to check is the email notifications
PMP upgrade failed From 11300 to 12000
Password Manager Pro upgrade failed from From 11300 / 11301 to 12000 Attached are the log files. I have also raised a support ticket #7620790
Sharing resources/accounts with password plain text view grant
Hello. A few days ago I asked support if there was a solution for me to have a "password user" that is able to use and see the plain text passwords for some resources, and only use the passwords for some other resources without plain text view. Basically
Issue with PMP server startup on Windows 10
Hi, I've installed PMP on my Windows 10 machine. The "Password Manager Pro" service is started successfully but the problem is the taskbar icon still showing "stopped" or when starting from the taskbar icon the state stays in "Starting" status and it
Integrations with AWS Iam
I am wondering if there is any integration with Amazon web services. We are working on automating some IAM user's passwords resets and wanted the new passwords to automatically push to password manager pro. Is that possible?
Migrating PMP between MS SQL servers
Good morning, I put in a support request but haven't heard back, so I figured I would post here as well in case anybody has some info: My organization has an old instance of Password Manager Pro that's running in a cluster of VMs that we're trying to phase out and migrate to Azure. The instance is running build 9601 of PMP with an MS SQL server database as its backend. We want to move the SQL database into an Azure SQL server as well. Based on reading other support threads in the forums, it seems
PostgresSQL server failing to start after updating keystore in server.xml with new certificate
I installed PMP on a fresh Windows 2012 R2 server. During configuration, I was confused by the "installed as a service" references in the documentation and was concerned that I had not installed it properly. So I uninstalled it and tried to reinstall it. The uninstall process had not deleted the original install folder. I tried to delete the folder but it was in use. I suspected the postgressql database but didn't check for certain. After rebooting I was able to install PMP again. I'm not sure
Next Page