Issue Agent Install for Windows Server
Hi boys, I have the following issue when I try to install the agent in a windows server, this are the logs: [27/03/2025 02:01:55 p. m.][INF0]-AgentInstaller.exe is valid, verification success. [27/03/2025 02:01:55 p. m.][INF0]-AgentLibrary.dll is valid,
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Agent Install Windows Issue
Hi, I try to install an Agent PMP for a Windows Server. Send event follow. Any idea? [20/03/2025 14:49:12][INF0]-AgentInstaller.exe is valid, verification success. [20/03/2025 14:49:12][INF0]-AgentLibrary.dll is valid, verification success. [20/03/2025
Delete users registered in PMP that do not exist in Active Directory
Hello Support. Currently in the Password Manager Pro v10200 console we are importing users from Active Directory. Can PMP automatically delete or disable users that no longer exist in Active Directory? Can PMP automatically delete or disable users that are no longer included in the OU or Active Directory Group synchronized with PMP? We are requiring that users who no longer exist in the Active Directory, be automatically deleted or disabled in the PMP console. Regards. Rafael Vega.
Password Manager Pro Issue Start Web Service
I installed the Password Manager .bin file on the /opt partition on a Debian 12 server, so my <PMP-Home> is /opt/ManageEngine/PMP/. I installed it as root and I noticed pmp.service file was configured with a different user named "support" (is a user that
GlobalSign Intergration
Hi, At some point I signed into our GlobalSign account within PMP but I'd like to remove it now but I can't find any option to logout. The closest I can find is an option to update the GlobalSign credentials. Am I missing something? Thanks
Disable all Protocols except TLS 1.2 for Password Manager Pro
I am looking to disable all SSL/TLS protocols for the web console and enable only TLS 1.2. This is part of a PCI requirement for our environment. Currently, I have tried to edit the server.conf, adding sslProtocols="TLSv1.2" to the connector string, however,
Does Password Manager Pro support sending syslog messages to multiple syslog collector hosts?
We would like to have Password Manager Pro dual route syslog messages to multiple syslog collector hosts. Is this configuration supported by PMP?
PMP Upgrade 12460 to 13000 - RO Server
Hello, I notice on your Update Download Site that the RO server via PGSQL is now marked RED where I remember it was GREEN before. Is ManageEngine saying that we need to now re-configure the RO to update to 13000? Part of the reason we moved to RO was
Read Only Inactive
Hi, I'm trying to configure a read only server but it always shows as inactive. I think I've followed the guide correctly except I do notice in Read-Only Server guide under the troubleshooting section it says to check pg_hba.conf on the primary server
Configure Access Control By Group
Hi, I think I know the answer to this and the answer is it's not possible but I really need to be able to configure access control based on a group. At present, it seems I can only configure it by resource and am limited to a maximum of 100 at a time, I've nearly a thousand so am repeating myself 10 times. This means every time a new resource is added to the AD group that defines it should be part of PMP I then have to go and configure access control on it which seems crazy. It should be configured
How to enable/disable password request, and view existing resources' settings
Hi, I'm trying to find where to enable/disable "password request"? Existing resource group has "password request" on all resources, but when I added a new resource, it showed up differently as seen in below screenshot. The second question is: how to view
RDP without reveal password
Hi, I have a group of resources (windows server computers) that I need to share with a group of users. We are trying to share the resources so the support team can access RDP but without revealing the password of every resource. How can I accomplish that?
Approve password access requests without viewing the password.
All password accounts shared with a user approving password access requests, the user enables administrator privileges; and can view all password accounts shared with that user. It would be an improvement to remove approving users from seeing passwords
bulk import resource groups along with their resources
Is there a way to bulk import resource groups along with their resources? We are in the process of migrating to your solution, and it would be helpful to migrate multiple resource groups and their associated resources at once.
Read-only server using MS SQL database
Hi! The question is related to the read-only option. The company uses PMP with the MS SQL database. I want to deploy several read-only servers in different locations. How can this be implemented? Or does this option only work with Postgres? Thanks in
PMP Support and documentation issues
So far my experience with PMP support has been very poor. You can NEVER get someone on the phone, instead the toll free number for the US simply lets you sit listening to music for 6 minutes and sends you to voice mail every time. Even more embarrassing,
Restrict User download/upload file transfer during windows RDP sessions
Dear Supporter I using p assword manager pro to control PAM but users can copy data from resource server to their pc Is there anyway to restrict user download/upload file transfer during windows RDP sessions? Thanks John Maya
Local Login Accounts Lockout Policy
For local PMP accounts, is there a setting or policy reference we can provide to our security team? They want to know how many attempts a local account has before the account is locked, and for how long.
video recording
recording session can be activated only for some privileged accounts and not others ?
How to view / edit dynamic resource group attributes ?
Hello All In Password Manager Pro I am able to create dynamic resource groups based on expressions. However after creation how do I view or edit the expressions of these dynamic resource groups ? Am I missing something here ? rgds Henk
Good practice Password Policy 'Never allow reuse of password'
As a good practice I always state that passwords should never be reused (or similar) but in Password Manager Pro it is only possible to configure the password policy option "Password should not be same as last" from 1 to 10 (This is also for the "Password
How to see which version of PMP is running on server
Hi I can see that 32 bit version of PMP will end soon. Now I'm not surte wich version of PMP that is running on my 64 bit windows server. How to detertmine the version 32bit or 64bit.
Understanding the PMP Agent architecture
Hello Everyone, I need to understand exactly how PMP Agents work on Windows Servers, because I want to proceed with the Windows template I created before, instead of installing a manual agent for each new server I install in the structure I want to
AD Group Import/sync removing users
My AD group sync is removing all but 1 user of the 40 that are in the group, this had been working previously. i tried manually add the user to the user group in PMP but the sync removes them. Are there any required AD fields that PMP checks to determine
Transfer a file on Linux resources.
I would like to know how to transfer files across both channels on Linux resources. I can upload, but how do I download?
User can add resource but cannot share
Hello, I created a new role that an user can add resources to a shared resources. The user can create normally the resource to a shared group, but if the user forget to choose the group name in the moment of the creation, there is no action to remediate
VMware Resources in PMP
Could you point me towards a guide for adding vCenter SSO accounts to PMP so that once a user Checks In the password, it is successfully changed? Currently it seems a little hit and miss! One minute if verifies, next it doesn't. One attempt it changes,
https gateway feature
Is the HTTPS Gateway feature available in ManageEngine Password Manager Pro? If not, are there any alternative methods to securely launch privileged connections to resources that support URLs but are not accessible from user devices in Password Manager
listServiceAccount Results : Exception The RPC server is unavailable. (Exception from HRESULT: 0x800706BA) Trace at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCod
I'm trying to use an RDP sesion on a windows resource with a domain account and it is not working. When I review the logs I found this: listServiceAccount Results : Exception The RPC server is unavailable. (Exception from HRESULT: 0x800706BA) Trace at
Resource Creation Day / Time
Hello, where do you actually see when a resource was created? Strangely I cannot find this information in Resource Details or simply when clicking on a resource.
Allow Users to Modify Groups
We have many teams that use PMP for password storage and our administrators are currently required to fix any issues regarding improperly created resources. As an example: Company -Team 1 node --Team 1 Servers --Team 1 Passwords If a user in team 1 created
How to force users to use PMP's crypt key for the personal passwords?
Context: People like to store their various work-related personal accounts on post-its, excel spreadsheet and notepades, this is not good, as I am sure we are all aware. Our users are now used to using our corporative PMP for all their work-related non-personal
Method for Non-Admins to Request Adding a Resource
Hello, we have a lot of non-admins who request adding resources to PMP. Is there any way for users to submit a secure request to add resources to PMP? How are others managing this? It would be nice to have a portal that users could use to send a request
Password Manager Pro Audit Question
How do we change the time period the audit covers to see who accessed a password in the Standard Edition of PMP? There is a need to see who retrieved a password in the last 6-9 months.
Store One Time Password (OTP)
Use Case Many websites offer the ability to add an additional factor to protect the security of an account. Often times, one of the additional factors is one time passwords (OTP). Requirement PMP should allow storing these OTP values similar to the way
High Availability Best Practise for PMP
Good day, We are using a single AWS EC2 instance running Windows Server 2016 for PMP and a SQL database in a SQL clustered environment. I would like to introduce either DR or High Availability to PMP in the event we had an issue with the existing single
Password Age - Expire after setting
Good day, I've been unable to find any documentation on the Password Age - Expire after setting in PMP that relates to the impact of this setting. 1) When configured for 60 days password age expiry, what is the impact to the PMP resource password when
How to set automatic removal of Resource after 3 months
Hello is it possible in PMP to set automatical remove of some resources after 3Month of creation ? thank you
How to migrate Password Manager Pro 12.4.0 to new Server
Hi Teams, Could you please provide me the actual steps to migrate Password Manager Pro 12.4.0 to a new server? Best Regards, Luis Montoya
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