F5 Load Balancer with PMP
Hi, I have 2 PMP (latest build) in different cities. All work ok going directly to them but when I use a F5 I get some problems. The Loginpage loads ok, then I login 3 things can happen, the page get stuck "Initializing Web Client", or I get logged out
pmp-service dosen't start after migration pmp
hi, i made backup pmp and restored backup on another computer. After restored service dosen't start on new computer. I used this script: sh restoreDB.sh /root/InstantBackup_20210930204818_11301.ezip -p /root/pmp_key.key i don't change orginal files pmp_key.key
Certificates Report Expiry Options
Hello, we have the certificates add-on in PMP and we do use and get expiry notifications on certificates that are about to expire. However, is there a way to run a report excluding certificates that already expired? We want to only see certs that are
Password Manager Pro new build 11301
Hi, Password Manager Pro 11301 has been released and is now available for download. This is a minor release that includes a couple of enhancements related to agents and also a set of bug fixes. For more details, please see our Release Notes of this
2FA QR code missing
I have a problem about 2FA Microsoft Auth For the first time enable MS Auth , We can scan the QR code Once User changed a new phone , How can make the QR code show again for his scan ? ugrent
Migrating 32-bit to 64-bit installation
Hello, We currently have PMP 7.5 installed on a 64-bit Windows Server 2012 R2 server, and before we upgrade to 7.6 we would like to find out how difficult it would be to change to the new 64-bit build. Is it as simple as backing up the settings, and connecting the new install to our database? Do you have any guides on the migration process? Please let me know if you have any documentation that can help with the process. Thanks, Kevin Hubbard
how to invoke existing Auth token Generated by SDP in PMP
hi, I have a problem with the integration between SDP and PMP. the Auth token is generated for SDP users that have no admin privileges and is not the same as the user in PMP. how can I revoke the old token in PMP and regenerate a new Auth token for another
Invalid data in the input.
i am trying to change an attribute on this account and i get this error. Has anyone else seen this?
Azure Ad with MFA setup in Azure AD
I have followed the procedure in https://www.manageengine.com/products/passwordmanagerpro/help/azure-ad-integration.html, however, after attempting to Login with the correct username/password I am presented with an error incorrect username/password. I looked at the logs: Caused by: javax.security.auth.login.LoginException: com.microsoft.aad.adal4j.AuthenticationException: {"error_description":"AADSTS50076: Due to a configuration change made by your administrator, or because you moved to a new location,
CybersecAsia Readers’ Choice Awards '21
Hello, ManageEngine has been nominated for the CybersecAsia Readers' Choice Awards 2021, under the privileged access management (PAM) category. This is the collective result of our efforts and outlook towards the ManageEngine PAM suite, and this award
Copy Account always give an error
When I attempt to copy an account I get a popup window that asks me to select the resource or resources to copy the account too....I get the below error when I select a resource and hit the arrow to move it to the other box. "Number of selected resource
Trouble accessing remote resources through Clientless VPN
We're having issues accessing the RDP or SSH functionality of PMP when logging in through our clientless VPN. The website URL redirects work flawlessly. In looking through the log files, I did find an sshd.txt that is claiming potential CSRF attack (See
Nested resource groups
We originally only used Password Manager Pro for one team in Operations so weren't to bothered about what I am about to describe. We now want to expand its usage to the reset of the department and people outside of the immediate department as well and have come across a an annoying feature in the way the application handles resource groups and their nesting. Simply put, We want to be able to do the following: Have an 'Operations' resource group which the Operations manager has over arching control
Password Manager Pro new build 11300
Hi, Password Manager Pro 11300 has been released and is now available for download. This major release comes with numerous new features, enhancements, behavior changes, security fixes, and bug fixes, all mostly related to Certificates and Keys. For
Restore Password Manager Pro Databaes
Hello, I have been unable to locate in the documentation the process of restoring the database. I'm currently backing up the PMP database once a day and need to document the restore process. Can someone point me in the right direction or provide me with the steps necessary to perform a database restore? I'm interested in knowing how to restore the database in two scenarios: 1. The server is functioning but the information needs to be rolled back to a previous point in time 2. The server has failed
Password Manager Pro new build 11200
Hi, Password Manager Pro 11200 has been released and is now available for download. This release includes a lot of enhancements, behavior changes, a security fix, and a handsome of bug fixes. For detailed information, please see our Release Notes of
How do I give a user RDP or VNC access to a resource without giving them any password permissions
I am new to PMP and I have a couple of domain users who use VNC to connect to a handful of servers to start and stop processes. I setup VNC on those servers, but I am not sure how to give those users access to those machines without giving them access
Discovering Scheduled tasks on DC's and servers
Hi Team, We have few DC's Servers and non DC Servers where run the schedule task using specific account. Can we use PMP to discover and manage them so that we can reset the password for the account used in scheduled tasks.
Windows PMP Agent service not starting
Hi, I have set up PMP and have it up and running. I have tried to remotely reset passwords but shortly after I receive an email notification that the password reset failed Please see attached. However the agent is installed on the endpoint server but the service will not start as I received an error whenever I try to start the service. Please see attached Looking at the logs, it says SSL connection failed: PMP Logs : Agent started IsValidCert() :The commonName is (WIN-PO3EQ7OF746) and the hostName
Microsoft Edge Browser Extension?
Hello, Most of our users tend to use Microsoft Edge as their default browser. Are there any plans to produce an Extension/Plug-in for Edge similar to how there are extensions for Chrome, Safari and Firefox? Thanks, Paul.
Agent cannot be authenticated by server
PMP is installed on Windows Server 2012 R2. Before changing the Admin password, the agent connected and retrieved a list of users from the DomainController. Now there is an error in the logs:
::: Thu Jun 10 15:50:14 2021 ::: Going to Authenticate this
DUO 2FA Prompt Causes redirect to wrong address after updating to v11104
We've been using DUO 2FA for about a year now, no problems. The DUO Prompt appears on the left pane of the log in page - where the username & password textboxes are, and the website stays at the same URL (i.e. pmp.<FQDN>). The whole site has a certificate
MFA and HA server Issue
Hello, we have a PMP primary and HA server configuration. The HA server works fine, but only with "SAML Single Sign On" disabled. If we have "SAML Single Sign On" on and "Active Directory" off, this copies to the HA server and messes up the Multi-factor
RSA Identity Governance and Administration (IGA) integration with Password Manager Pro
Has somebody already tried to integrate the RSA Identity Governance and Administration (IGA) tooling with Password Manager Pro (Or any other Manage Engine product) for requesting, creating, reviewing and revoking access when the users are created within
PMP Build 11000 - AD Authentication in null domain
Hi Guys Has anyone hit this problem with PMP when a user is trying to log in with AD Authentication? We're currently hitting it with 1 user. All others are able to login fine so far anyway. When they try log in they just get the Username/Password incorrect
Password Manager Pro new build 11104
Hi, Password Manager Pro 11104 has been released and is now available for download. In this hotfix release, we have fixed an important security vulnerability. For detailed information, please see our Release Notes of this upgrade pack (build 11104).
Build 11103 Password change issue
Just upgraded to build 11103. While attempting to do a manual password change on a remote server with an agent, I was told the password change was successful but, in fact, the password was only changed on the PMP database, not on the remote server.
Cant add resource group through Powershell
I have tried Invoke-RestMethod and Invoke-WebRequest using the three kinds of data in the pictures. Nothing works. Its either complaining about "EXTRA_PARAM_FOUND" or "Invalid data in the input". What am I doing wrong? I tried executing using these commands
Unable to "Discovery Accounts"
Password Manager Pro - 11.0 Build: 11004 I am new to using Password Manager Pro and I am working on setting up resources and attempting to test out the discovery of accounts, which then will roll into testing the automatic reset of the passwords. In
Scheduled Backup not working
Hi, I'm running the latest version of PMP (6200) and the scheduled backup does not seem to work. I scheduled it to run every day at 22:30 and maintain 35 backups, with a destination directory of C:\backups and it does not work at all. Anyone else have this problem?
PMP Password Verification - Change Problem
Hello , He's trying to set up PMP for the company. We have added devices, but some devices do not verify and reset passwords. 1 -Aruba = (ClearPass, WLC, Switch, Fortigate, FortiAnalyzer, FortiAuthenticator) 2 - HPE MSA Storage 3 - User passwords used
PMP postgres database structure
Hi there, Our current PMP database is running on Postgres and we are wondering if there is an easy way to sanatize or empty a copy of the database for some work we need to complete. We currently don't know the structure of the database but we'd like our
PMP export database as CSV
Hi there, Is there any way to export the entire PMP database (postgres) to a CSV file? I tried the export to html option, but that contains only some of the information I required access to. Thanks!
Download files via API
I'm not having much luck with the following API option: https://www.manageengine.com/products/passwordmanagerpro/help/restapi.html#downloadfile Using PowerShell I cannot submit the request using invoke-webrequest/restmethod as they don't allow -body with -Method 'Get' "Cannot send a content-body with this verb-type." I've tried it as 'Post' (just out of curiosity) though I know it shouldn't work anyway, and it doesn't, I get: "The remote server returned an error: (400) Bad Request." It also fails
PMP agent problem
I am having an issue with PMP Agent to Server communications, receiving the following error message in the PMP WEB GUI file when I start the service. I can't seem to get PMP to reset the windows passwords reliably, about 100% of the time It fails with
Accessing REST API with PowerShell - Get Method
Hello everyone, Ive been following the instruction on the REST API and have done the following.... Created an API user account. Generated an SSH key. set key to not expire. when using powershell , I am using the following line.. Invoke-RestMethod -Uri https://servername/restapi/json/v1/resources?AUTHTOKEN=####### but on the return I only get the following.... operation --------- @{name=Authentication; result=} What is it that I am missing here?? Do I need to include the API user account in the
Password Manager Pro new build 11103
Hi, Password Manager Pro 11103 has been released and is now available for download. This release comes with the Duo-TFA SDK Update as an enhancement, and a few security and bug fixes. For detailed information, please see our Release Notes of this
Trying to Use Agent Mode?
We have attempted to setup agent less password reset, however we get the following error: Error occurred while fetching the object : admin01 Going to connect computer 10.xxx.xxx.xxx Permission denied Error Occurred Object required Trying to use Agent Mode : 1. Agent not installed in 10.xxx.xxx.xxx. Is there something wrong with our configuration?
Password Reset Problems
Hi, Our organization is in the process of testing PMP to manage our Linux/Windows Local Account Passwords. I have a test Windows Server 2008 R2 host that i'd like to use PMP (also running on Server 2008 R2) to schedule password resets. I can't seem to get PMP to reset the windows passwords reliably, about 90% of the time It fails with a "Access Denied" error. my native_log looks like it has the most useful information: [14:05:53 04/11/12 .\src\ADNativeUtils.cpp 420]::Inside change Local Password
Single sign-on with PMP browser extension
Idea for the browser extension is to have single sign-on with PMP. Now if an user is already signed in in PMP, the user needs to sign-in also to the extension. Every day. This is the reason why a lot of users are complaining about. It will be great if the user session is shared across the browser extension in a safe way.
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