PMP Support and documentation issues
So far my experience with PMP support has been very poor. You can NEVER get someone on the phone, instead the toll free number for the US simply lets you sit listening to music for 6 minutes and sends you to voice mail every time. Even more embarrassing,
Restrict User download/upload file transfer during windows RDP sessions
Dear Supporter I using p assword manager pro to control PAM but users can copy data from resource server to their pc Is there anyway to restrict user download/upload file transfer during windows RDP sessions? Thanks John Maya
Local Login Accounts Lockout Policy
For local PMP accounts, is there a setting or policy reference we can provide to our security team? They want to know how many attempts a local account has before the account is locked, and for how long.
video recording
recording session can be activated only for some privileged accounts and not others ?
How to view / edit dynamic resource group attributes ?
Hello All In Password Manager Pro I am able to create dynamic resource groups based on expressions. However after creation how do I view or edit the expressions of these dynamic resource groups ? Am I missing something here ? rgds Henk
Good practice Password Policy 'Never allow reuse of password'
As a good practice I always state that passwords should never be reused (or similar) but in Password Manager Pro it is only possible to configure the password policy option "Password should not be same as last" from 1 to 10 (This is also for the "Password
How to see which version of PMP is running on server
Hi I can see that 32 bit version of PMP will end soon. Now I'm not surte wich version of PMP that is running on my 64 bit windows server. How to detertmine the version 32bit or 64bit.
Understanding the PMP Agent architecture
Hello Everyone, I need to understand exactly how PMP Agents work on Windows Servers, because I want to proceed with the Windows template I created before, instead of installing a manual agent for each new server I install in the structure I want to
AD Group Import/sync removing users
My AD group sync is removing all but 1 user of the 40 that are in the group, this had been working previously. i tried manually add the user to the user group in PMP but the sync removes them. Are there any required AD fields that PMP checks to determine
Transfer a file on Linux resources.
I would like to know how to transfer files across both channels on Linux resources. I can upload, but how do I download?
User can add resource but cannot share
Hello, I created a new role that an user can add resources to a shared resources. The user can create normally the resource to a shared group, but if the user forget to choose the group name in the moment of the creation, there is no action to remediate
VMware Resources in PMP
Could you point me towards a guide for adding vCenter SSO accounts to PMP so that once a user Checks In the password, it is successfully changed? Currently it seems a little hit and miss! One minute if verifies, next it doesn't. One attempt it changes,
https gateway feature
Is the HTTPS Gateway feature available in ManageEngine Password Manager Pro? If not, are there any alternative methods to securely launch privileged connections to resources that support URLs but are not accessible from user devices in Password Manager
listServiceAccount Results : Exception The RPC server is unavailable. (Exception from HRESULT: 0x800706BA) Trace at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCod
I'm trying to use an RDP sesion on a windows resource with a domain account and it is not working. When I review the logs I found this: listServiceAccount Results : Exception The RPC server is unavailable. (Exception from HRESULT: 0x800706BA) Trace at
Resource Creation Day / Time
Hello, where do you actually see when a resource was created? Strangely I cannot find this information in Resource Details or simply when clicking on a resource.
Allow Users to Modify Groups
We have many teams that use PMP for password storage and our administrators are currently required to fix any issues regarding improperly created resources. As an example: Company -Team 1 node --Team 1 Servers --Team 1 Passwords If a user in team 1 created
How to force users to use PMP's crypt key for the personal passwords?
Context: People like to store their various work-related personal accounts on post-its, excel spreadsheet and notepades, this is not good, as I am sure we are all aware. Our users are now used to using our corporative PMP for all their work-related non-personal
Method for Non-Admins to Request Adding a Resource
Hello, we have a lot of non-admins who request adding resources to PMP. Is there any way for users to submit a secure request to add resources to PMP? How are others managing this? It would be nice to have a portal that users could use to send a request
Disable all Protocols except TLS 1.2 for Password Manager Pro
I am looking to disable all SSL/TLS protocols for the web console and enable only TLS 1.2. This is part of a PCI requirement for our environment. Currently, I have tried to edit the server.conf, adding sslProtocols="TLSv1.2" to the connector string, however,
Password Manager Pro Audit Question
How do we change the time period the audit covers to see who accessed a password in the Standard Edition of PMP? There is a need to see who retrieved a password in the last 6-9 months.
Store One Time Password (OTP)
Use Case Many websites offer the ability to add an additional factor to protect the security of an account. Often times, one of the additional factors is one time passwords (OTP). Requirement PMP should allow storing these OTP values similar to the way
High Availability Best Practise for PMP
Good day, We are using a single AWS EC2 instance running Windows Server 2016 for PMP and a SQL database in a SQL clustered environment. I would like to introduce either DR or High Availability to PMP in the event we had an issue with the existing single
Password Age - Expire after setting
Good day, I've been unable to find any documentation on the Password Age - Expire after setting in PMP that relates to the impact of this setting. 1) When configured for 60 days password age expiry, what is the impact to the PMP resource password when
How to set automatic removal of Resource after 3 months
Hello is it possible in PMP to set automatical remove of some resources after 3Month of creation ? thank you
How to migrate Password Manager Pro 12.4.0 to new Server
Hi Teams, Could you please provide me the actual steps to migrate Password Manager Pro 12.4.0 to a new server? Best Regards, Luis Montoya
Software Bill of Materials (SBOM) for Password Manager Pro
Is there a Software Bill of Materials (SBOM) available or published for Password Manager Pro including components versions etc. per version/release of PMP? The topic of SBOM is getting more attention in security and of course it is possible to use tooling
Chat Support for Password Manager Pro Launching on July 22nd, 2024!
Hi All, We are thrilled to announce that starting Monday, July 22nd, 2024, we will be rolling out chat support for Password Manager Pro, in addition to our existing E-mail and Phone support. You can access the chat support on the following web pages:
What is the installation path of PMP on a Linux server?
The client needs to extract the logs folder
What is the installation path of PMP on a Linux server?
We want to locate the section with the logs
Removing old Admin user
When we try to remove old admin users from password manager I go to delete the user and it fails. Under the audit report shows a error that User is required to approve the access control of the resources. I can't find anything that this admin user is
PMP upgrade failed from 12401 to 12432
I perform an PMP upgrade from 12401 to 12432 and getting error while applying DB level changes and the process end with error occured. Post invocation in progress Applying DB Level Changes 60% Completed [|] Error Occured... Uninstalling post invocation
java.sql.SQLException: The key is not encrypted using the specified decryptor.
We are getting the below error after patching windows, but nothing changed on our SQL server or PMP server. [10:40:48:180]|[05-08-2024]|[SYSERR]|[INFO]|[20]: Caused by: java.sql.SQLException: The key is not encrypted using the specified decryptor.| [10:40:48:180]|[05-08-2024]|[SYSERR]|[INFO]|[20]:
Some Canned Reports Dont have Schedule Option
Hello, I want to schedule the "Ungrouped Passwords" report but the schedule option is not there. Most reports have the schedule option, but some do not. Why?
Access time limit of a request
Hi there, I just wanna ask if there is a way to restrict user requests that ask for quite a long period like a couple months? let say I want them to be able to select only 30 days onward start from the day they submit their request. is there any possible
Generate a Report with a Name and Who Has Access
Hello, for an audit they are asking who has access to certain accounts. In PMP I can see a custom report can be made with Account Names "that contain" but I am not able to include the "Group" that the resource is part of. If I had the Group as an option,
Report to show shared resources
Is there a report to show only resources that are currently shared?
Automatic Password Rotation for Raritan PDU
I am trying to implement the automatic password rotation for a Raritan PDU but this is failing with errors, presumably with the SSH command sequence. First question, is there a way to view the logs to debug this? We have various other custom devices to
As super admin, change default categories of the personal vault
Hello, So we're soon going to deploy the access to the personal vault in our company, but the default categories really aren't good, so we want to edit them to give a set of default categories for our thousands of users without having them manually create
ManageEngine security advisory—Important security fix released for ManageEngine Password Manager Pro
Hi there, This security advisory is to let you know that a security vulnerability of high severity was detected in ManageEngine Password Manager Pro. CVE ID: CVE-2024-5546 Severity: High. What is the issue? An SQL injection vulnerability was discovered
Support for PMP-FREEDOM MANAGEMENT LTD
In Password Manager PRO I want to configure 2FA for users. There is a PhoneFactor item in the PMP settings, but the settings for this item seem to be outdated and are no longer relevant and cannot be configured. Now PhoneFactor is owned by Microsoft and
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