Password Manager Pro new build 12220
Hi, Password Manager Pro 12220 has been released and is now available for download. This release comes with a few enhancements, bug fixes and a security fix. For more details, please see our Release Notes of this upgrade pack (build 12220). How to Upgrade
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https://pitstop.manageengine.com/portal/en/community/topic/captcha-generation similiar to this issue but not really. Is there anything in the browser setting that can prevent the captcha from appearing?
Unable to remove user from group
Hi, I have a user group in Password Manager Pro from there I would like to remove single account, but when I try to do so options is greyed out and tooltip appears 'User is required to approve the access control of the resources.'. 1) How do I find where/which
PasswordManager Pro installed as Free Edition, is notswitching to Enterprise one
Hello, Last December we bought an Enterprise AMS maintenance License for a Free Edition instance that is becoming now used and it is no more test only. When I isntalled the license, the PMP website said it has been uploaded successfully, but the Edition
Password Manager Pro update
Hello, Got this message in PMP "upgrade to build 12124 immediately. " I am unable to find this update on your website. Thank you, Frank Kirk
PMP Password Reset on AS/400
Is this still supported? I am testing the product with our iSeries platform. The functionality to connect to the AS/400 seems to work fine because it uses telnet. However, when attempting remote password reset it seems to be attempting to use ssh and
new admin had problem with ManageEngine_PasswordManager_Pro_11300_11301_to_12000.ppm
We have password maanger pro installed on a centos 7 vm. I have never worked with it before, but personnel changeover meant that I received an email from my boss describing CVE-2022-47523 and that I needed to upgrade to latest version. I found that we
OAuth 2.0
I upgraded to version 12.2 (12211) to utilize SMTP OAuth 2.0. Is there documentation in regard to configuring OAuth within PMP? I used the documentation for ServiceDesk Plus as a guideline and I believe I have it configured properly but I don't see a
Can we remove Patch folder?
Hi, Patch folder takes up 5GB out of 6.45GB of total PMP folder size. It has version history since version 6.something, is it safe to remove at least part of it?
How to see which version of PMP is running on server
Hi I can see that 32 bit version of PMP will end soon. Now I'm not surte wich version of PMP that is running on my 64 bit windows server. How to detertmine the version 32bit or 64bit.
ManageEngine security advisory—Important security fix released for ManageEngine Password Manager Pro
Hi there, This security advisory is to let you know that a high severity vulnerability was detected in ManageEngine Password Manager Pro. What is the issue? An SQL Injection vulnerability(CVE-2022-47523) was discovered in Password Manager Pro. We have
password access audit
how do i produce a list of which credentials a particular user has accessed over a given period of time. none of the existing reports seem to give me this functionality unless i'm missing something obvious
White Screen After Log In
Hi, some of my users have been getting a white screen after the log in. I've checked in the user manager and the users that have this error are not showing in the users tab, but, if i try to manually re-register them it says the user already exists. Someone
SSL certificate
Is it possible to use our own certificate for SSL?
Configuring HA with MSSQL
Hi, I am trying to configure HA in my new PMP environment. PMP works find as a standalone. Below is what I am done and where I am stuck. - Install PMP in secondary mode on a second server - Generate and install SSL certificate on secondary server - Configure
VNC Configuration
Hi, How do I configure VNC in PMP? when I try to login in resource the window close. In the resource I have a VNC Server installed with settings VNC Password, but i can't established the connection. what configuration I have to apply in PMP and resource?
Migrating PMP to new server
Hi, I am currently running PMP with SQL Express as its backend database. I will be decommissioning the current server soon and want to migrate to an upgraded Windows server using SQL 2016 (not express) as the backend database. I will also be implementing
change directory recorded_files and rec
Hi, How do I change directory recorded_files and rec to another location, for example in storage nas thanks for your help
How do I disable the option to transfer files via ssh?
Hi, How do I disable the option to transfer files via ssh? Thanks
Delete Multi User
Does anyone know of a way to filter multi users, in my case <40, and delete them from Password Manager Pro all at once? PMP only allows me to check.
Inactive user on "resources report" - how to delete him from the list?
Good Afternoon, I generated resources report and I can see that in all passwords one user have read permission but that user was blocked and he shouldn't be there. I checked user access snapshot and teoretitcly user have that access but when I tried to
Disable SAML from linux console
Good day. How can I disable SAML logging by editing configuration files and restore standard local logging to Password Manager Pro. I have to do this because I cannot access the instance, because I have the wrong "" Access URL "" "address and logging
Update for 12124 Failing
I have tried launching this update 4 times today and it keeps bombing out. It runs to 10% stops, then errors. I have had to restore from a backup to get it working again so I am working I'm just not sure what is wrong. I did notice it said that it was
How to assign to Security Advisory notification email for Password Manager Pro?
How to assign to Security Advisory notification email for Password Manager Pro? Thank you Gerhard
database superuser password behaviour changed
Hi, in Version 12.1 (12110) the following change has been implemented. Hereafter, the PostgreSQL superuser password will be auto-generated and encrypted for every new instance of Password Manager Pro and will be maintained in the 'database_params.conf'
new release Version 12.1 (12123) !?
Hi, Version 12.1 (12123) of PMP was released on October 27. This version has been marked as a HOTFIX, but no information is available about what has been fixed and I have not received an announcement. Advise, please!
Changing the Generated Passwords in New Accounts
How can I change the generated passwords when creating new accounts? Right now they are generating unmanagable length. I thought Admin > Resource Config > Password Policies might be the place but its not.
Password Manager Pro new build 12000
Hi, Password Manager Pro 12000 has been released and is now available for download. This is a minor release that includes a couple of enhancements related to agents and also a set of bug fixes. For more details, please see our Release Notes of this
Report Total Connection Time
Hi, We see the time when the software company that supports our company from outside is connected, but we cannot see how many hours or minutes are connected. Do you have a report on the subject?
Store One Time Password (OTP)
Use Case Many websites offer the ability to add an additional factor to protect the security of an account. Often times, one of the additional factors is one time passwords (OTP). Requirement PMP should allow storing these OTP values similar to the
ManageEngine security advisory—Important security fix released for Password Manager Pro
Hi there, The security advisory addresses multiple security vulnerabilities identified in ManageEngine Password Manager Pro. Severity: High Given the severity of this issue, we strongly urge all customers to install the latest build of Password
ssl certificate management: rsa key storage
Hello, We just purchased certificate management in PMP. I have been importing active keys, csr's and certificates and noticed I can recall the certificates, and the csr's, but not the keys. How do i recall the keys? i do have several groups that require
One Time Password problem
Hi, I was configured the OTP feature, but by mistake it has been configured with wrong email. so now I couldn't login to my PMP portal due to i didn't receive the OTP. How can I fix this issue!!
File Transfer via SSH from resource
Has anyone figured out a way to transfer a file from a SSH resource to the local connected client?
PMP windows agent key
Dears, Can i deploy the same PMP agent with multiple devices with same agent key?
Automatic PAM user disable.
Is there a way to disable a PAM user if the account is inactive for a period of time.
Error upgrading PostgresDB while upgrading to 12000
Hi, While upgrading to version 12000 from 11300, database upgrade script is failing with the following: Enter the patch file to install:/var/lib/ManageEngine/PMP/Patch/ManageEngine_PasswordManager_Pro_11300_11301_to_12000.ppm Pre Invocation in progress
How do you enforce that users access the PAM gui to RDP to a server resource
I have an active directory environment and want to ensure all system admins rdp to servers using the PAM360 gui. Curious if anyone else has a solution.
Reports on Dynamic Resource Groups
I'm attempting to generate a query report on dynamic resource groups to extract accounts, but am not getting any results. Any help would be appreciated. SQL query: select RESOURCENAME AS "Resource Name",ANAME AS "Account Name",RGNAME AS "Resource Group"
Announcement: End of Support for C and C++ Agents in Password Manager Pro
Hi All, It is an advance announcement that from Oct 2022 onwards (product version 12122), ManageEngine Password Manager Pro will no longer support both 32 and 64-bit versions of the C++ agent for Windows and Windows Domain systems and the C Agent for
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