ManageEngine Pitstop | Community and Support forums

    • Announcements

    • ServiceDesk Plus MSP - version 10.6 - Build - 10605 Released

      Dear User(s) Greetings for the day. We released ServiceDesk Plus MSP - version 10.6 - Build - 10605. Please refer to the Migration path table available here and upgrade to our latest build 10605. This release has more customization and widgets enhancements.
    • ServiceDesk Plus MSP - version 10.6 - Build - 10604 Released

      Dear User(s) Greetings for the day. We released ServiceDesk Plus MSP - version 10.6 - Build - 10604. Please refer to the Migration path table available here and upgrade to our latest build 10604. What's new in 10604? Enhancements SDPMSP-15208: You can
    • ServiceDesk Plus MSP - version 10.6 - Build - 10603 Released

      Dear User(s) Greetings for the day. We released ServiceDesk Plus MSP - version 10.6 - Build - 10603. Please refer to the Migration path table available here and upgrade to our latest build 10603. What's new in 10603? SDPMSP-18478: Worklog V3 API V3 API
    • EOL for 32-bit installation of ServiceDesk Plus MSP

      Dear Users, We would like to inform you that the support for 32-bit installation of ServiceDesk Plus MSP will be deprecated from August 2022. This is in line with several application dependencies, such as PostgreSQL and JRE, removing support for 32-bit
    • Upcoming End-of-Life of Request Admin V1 APIs

      Dear users, This announcement is to inform you that we have plans to process End-of-life (EOL) for Request Admin V1 APIs and Worklog V1 as a part of the 2022 Q3 release(Next SDP MSP major release). Post that release, any upcoming releases will not have
    • Most Discussed Topics

    • ServiceDesk Plus MSP - version 10.6 - Build - 10604 Released

      Dear User(s) Greetings for the day. We released ServiceDesk Plus MSP - version 10.6 - Build - 10604. Please refer to the Migration path table available here and upgrade to our latest build 10604. What's new in 10604? Enhancements SDPMSP-15208: You can
    • Disaster Recovery Setup

      Hi I need to setup  disaster recovery for SDP MSP. Is this something that I can discuss with support. I also have some initial questions: 1) Licensing - is there a charge to setup a  DR site? This site would only be used in an emergency.  2) Is there
    • Notifications for Tasks

      Hi,  Is there a configuration in MSP that will send an email notification to the assignee of a ticket if a Task in their ticket is resolved/closed by another technician?

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