ManageEngine Pitstop | Community and Support forums

• OPmanager Plus NCM fails to backup startup-config from ASA

  We have Standalone NCM, and I think ran into this same issue a few years ago, can't remember to fix. I am evaluating Opmanger Plus and Running config backs up OK, but the startup config fails due to unknown command. more more nvram:startup-config ^ Error:

• Cisco ASR 1001-X NCM backup failure

  I'm trying to automate my backups for my environment, however the script for the Cisco ASR routers seems to have an error in the backup script: after it shows the running config it enters exit, which on the ASR series logs out instead of exiting EXEC

• NCM - How to modify deviceexpert password

  Hi experts, I have NCM Enterprise edition and trying to set up an SCP transfer between some devices and NCM. So, I would like to modify the SCP current password but I don't have the default password. Therefore, is not possible to change the password.

• NCM - SSH Timeout on cli commands

  Hi,  is there a way to increase the timeout in NCM 12 for the cli commands output? I have some hosts where the backup is done via SSH, those hosts have a bad connection and sometime the cli command output freeze for few seconds, this cause the backup to fail. Regards, Christian

• NCM default deviceexpert password

  I have OpManger with NCM Plugin installed. It works for CISCO device, i try to backup brocade switch. test credentials works but it tooks a lot of time. backup failed, i would like to test the command from Brocade SSH connection but i don't know scp deviceexpert password

• Passing Ctrl - Y to configlet

  Hi, I'm trying to perform backup of Avaya 4926GTS switch but the switch requires you to press Ctrl + Y before you can login to the switch. Using the normal backup operation was not successful so I'm trying to use configlet but there seems to be no way

• Configlet to Reboot Switch

  I have ran a configlet to upload the latest firmware to my switches. reload Y end I now want reboot them in batches but when I created a configlet with the following I get an error reload  You haven't saved your changes. Are you sure you want to continue

• Uploading Config/Draft to Palo Alto

  Demoing OpManager with the NCM add-on.  The backup portion is working great.  Now I am trying to take a config from firewall 1 and upload it to firewall 2 (new device with different IP).  I have modified the draft config with the mgmt IP of firewall 2. 

• Cisco IOS Verify File

  Hi, with NCM i was able to upload Cisco IOS Images to Switches and Routers. I am now looking for a solution on how to verfiy the uploaded file against a MD5 hash. I have tried to accomplish this via the "advanced script" configlet, but i am failing on

• [Webinar invite] How to avoid IP address conflicts in your network

  Hello there!   Tired of troubleshooting end-user complaints about IP address conflicts? Often, you and your team are only alerted about this issue when an end user reports it or when it cascades into a major network issue. Here's how you can avoid this

• Error when using NCM TFTP

  When I click the download button in NCM/device management/tftp files, to pull in a Cisco.SPA file for pushing firmware I get the is error.  {"error":{"code":5000,"message":"Internal Server Error while processing this request."}} Any help appreciated.

• APIs

  Afternoon All,  Has anyone had experience building an API script which would extract data from NCM (such as Device info) and then displays such information into a table of some sorts.  cheers. 

• Configlet archive download-sw upgrade Cisco 2960X

  Hello, I can not find the configlet to update the cisco 2960X switchs with the archive download-sw command Could you help me create it? The command on the switch is: archive download-sw /leave-old-sw /reload scp:/deviceexpert:PWDdeviceexpert@IP.SRV.NCM.PROBE//SOURCE_FILE

• Join us in Toronto for our first ever User Conference in Canada: 3 days of invaluable training, and fun networking!

  We'd love to see you in Toronto for the ManageEngine User Conference from September 10 to 12, 2019. It's going to be three action-packed days designed to help you get more out of your ManageEngine experience - with an entire track dedicated to IT Operations Management, and individual sessions focused on the products you love.  Click here to check out all the details.     Here's what you can look forward to: Attend in-depth product presentations that cover everything from feature updates and how-tos,

• Firmware Vulnerability for Aruba/HPE Switches

  Hi, we have many 2530 and 2930f switches with the ArubaOS. Is the Vulnerability Scan not working for this switches? In the Database i cannot find the CVE-2022-23677 or CVE-2022-23676 CVEs. Are there not integrate in the DB? Best Regards Steffen

• Connect with us at ManageEngine Australia User Conference!

  We're thrilled to invite you to our User Conferences in Australia. We'll bring you multiple in-depth product presentations on all aspects of IT management, as well as plenty of tips and tricks, opportunities for one-on-ones with product experts, and some

• Cisco WLAN Controller

  Hi, we have 2 Cisco WLAN Controllers (5520 and 3504) which I would like to add to NCM via SSH. Unfortunately, I can't get a working connection to the WLCs although I can see that NCM is connected to the device, so there is no issue with the network, credentials

• Reverse Backup

  I was able to do this with another network manager I am not sure if it is possible in OpManager.  Since OpManager can pull backups of switches is it possible to do the reverse and send a configuration to a switch through OpManager? 

• NCM Probe doesnt seem to be iterating "user Role" from central

  Unable to see the devices listed on NCM probe when logged in with AD user account. User permission is set to "Admin" with access to all Probes.

• Network Configuration Manager - Stopping support for 32 bit installations

  Dear Users, Please be informed that 32 bit installations will no longer be available for ManageEngine Network Configuration Manager. Support will be stopped for all 32 bit installations by September 30,2022. We request all users with 32 bit builds to

• Supported Operating systems list for Network Configuration Manager installation

  Dear Users, Please be informed that from July 31st onwards, Network Configuration Manager application will not support these operating systems (and the older versions below it) for its installation.  Windows 7 Windows 8 Windows Server 2008 CentOS 6 RedHat

• NCM failing to backup Palo Alto devices after upgrade

  I'm hoping someone went through this already and has a solution, or at least a way to troubleshoot. We had OpManager Professional 12.5.583 backing up some PA220 and PA3260 devices for months without issue. We just upgrading the Palo Alto devices from

• Inventory

  Inventory of Cisco Stack, Cisco VSS, Nexus switches... All of this doesnt show on any of inventory reports. I believe this happends because templates for this devices are not good. It doesnt pull the right OID. Can i modify the device template so it uses

• Not Getting the device Backed up configuration on the OPmanager Probe

  I have a Network device that is getting backed up using our Opmanager and backup was successful every time, I have done some changes, now I need to revert back to pervious configuration file.   where  will the network configuration back up be stored in

• Syntax Guide for Configlets

  Is there a basic , or not, guide of syntax options for the configlets?  I am trying to introduce a timer or wait feature...so that the desired command is entered , say 15 seconds , after the ssh login.

• Advanced Configlet Documentation

  Is there a document that lists all the possible functions that can be called from configlets for advanced scripting? I feel like the "advanced" scripting is super limited based on the URL below.  For example can we parse output that is sent back to the

• NCM will not connect via SSH

  I am able to connect via Putty/SSH from the server NCM is installed on without have do to anything special. Trying to connect to a Palo Alto Firewall and we get this message from the SSH applet in NCM and when trying to test the credentials.  (Ip Hidden)

• Massive add to NCM for non added devices

  Hi, I'm running enterprise edition OPM with NCM add-on. I have recently upgraded my NCM licence to i could cover all my devices with NCM. So, i have a lot of devices that OPM monitors that are not added to NCM. Is there a way I could filter them out,

• [Webinar]: Preparing your IT department to meet the demands of the hybrid workforce

  Continuing into 2021 and beyond, more staff will prefer working both from home and from the office. Evidently, the hybrid workforce is here to stay, and the temporary operational changes and duct-tape solutions for managing it will no longer work. Now,

• Where can I see a list of backups done on a switch?

  Looking for a list of all the backups done on a switch in case I want to restore. ...Alan

• Restore configuration of switch

  Hello and sorry for my english, I have NCM since 1 month and i really don't unbderstand how to restore config on switch. I have only cisco switchs. these switchs are added in NCM with "SSH-FTP" credential, this works, backup works. But now i want to restore

• Webinar featuring IDC’s Mark Leary: Make your IT operations future-proof with the Branch of One architecture

  With the pandemic, the unprecedented need to support remote working drove several IT organizations worldwide to make drastic changes to their infrastructures. With band aid fixes and make shift solutions, organizations managed to retain business continuity

• Automatic Update

  Hello everyone, I was trying to figure it out if this tool https://www.manageengine.com/network-configuration-manager/?pos=MEhome&loc=ProdMenu&cat=ITOM&prev=AB3 it can be configured in a way that it can update ifAlias interfaces in an automatic way. Example:

• [ManageEngine Workshop - New Zealand] ITOM Unplugged - Realigning IT Strategies for the dual workforce!

                                                                                       Did you know that, according to a report by Microsoft, 71% of New Zealand's workforce wants flexible work options to continue post-COVID-19? One thing is abundantly clear:

• Sync Config

  Hi, I am having an issue of synching a startup and running config on one of my devices, and also i noticed it's device template is labeled as a switch instead of router, i am unable to change it since i can't get a router template from the drop down.

• Cisco SNMP Backup switch

  Hi all  We are running a eval on NCM after testing ops Util a few months ago.  we had no issues getting snmp backing up a switch using ops util however when i try do this for NCM it keeps failing. Where do i start to troubleshoot this? Is their logs anywhere

• Going to ssh v1 to v2

  Hello, We have some older switches in our enviroment that are running SSH V1. We have been testing switching them to V2. When we switched to V2 NCM sees the switch as being down or not available. We are currently locked out of the device and can not get

• Configuration Back up

  Hi Community, I am having issues with my backup on Opsmanger, some of the devices can't back up. i did a test credentials and this was the output. Please find the attached. Thanks, Tetteh.

• Policy violation

  Hi Community, I am having issues with policy violation, we set a Tacacs policy on our devices, and out of three we have two being marked as right and one being marked as wrong even though all three are in the configuration. How do i get them to be marked

• Learn tips and tricks for managing network configurations using Network Configuration Manager!

  Hello there,   Are you all getting excited about the upcoming free training session on Network Configuration Manager?   If you're a new user, this training will help you kick-start your configuration management strategy.   If you're an existing user,

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• [Webinar invite] How to avoid IP address conflicts in your network

  Hello there!   Tired of troubleshooting end-user complaints about IP address conflicts? Often, you and your team are only alerted about this issue when an end user reports it or when it cascades into a major network issue. Here's how you can avoid this

• Join us in Toronto for our first ever User Conference in Canada: 3 days of invaluable training, and fun networking!

  We'd love to see you in Toronto for the ManageEngine User Conference from September 10 to 12, 2019. It's going to be three action-packed days designed to help you get more out of your ManageEngine experience - with an entire track dedicated to IT Operations Management, and individual sessions focused on the products you love.  Click here to check out all the details.     Here's what you can look forward to: Attend in-depth product presentations that cover everything from feature updates and how-tos,

• Network Configuration Manager - Stopping support for 32 bit installations

  Dear Users, Please be informed that 32 bit installations will no longer be available for ManageEngine Network Configuration Manager. Support will be stopped for all 32 bit installations by September 30,2022. We request all users with 32 bit builds to

• Webinar featuring IDC’s Mark Leary: Make your IT operations future-proof with the Branch of One architecture

  With the pandemic, the unprecedented need to support remote working drove several IT organizations worldwide to make drastic changes to their infrastructures. With band aid fixes and make shift solutions, organizations managed to retain business continuity

• [Webinar] Back to work: Re-strategizing your network monitoring practices

                                                                                     With restrictions being lifted, companies are focusing on calling only the employees who really need to work from office while the rest of them are remote. This has led to an imbalance in IT infrastructure once again. Apart from employee safety, factors like VPN and configuration management, network security, etc. need to be taken into consideration. Join this webinar to learn how a streamlined network management strategy

• Most Discussed Topics

• OPmanager Plus NCM fails to backup startup-config from ASA

  We have Standalone NCM, and I think ran into this same issue a few years ago, can't remember to fix. I am evaluating Opmanger Plus and Running config backs up OK, but the startup config fails due to unknown command. more more nvram:startup-config ^ Error: