Manage Engine Support getting worse?
We own about 7 different Manage Engine products. We are mostly happy with them, but has anyone else noticed support getting worse recently? I've opened numerous tickets for different products over the past few months, and many of them just disappear into
Improve Self-Service Portal Cancel Dialog UX
When closing the Self-Service portal window while software is still installing, the following dialog appears The choices of "Yes" or "No" as answers to "Do you want to abort Installation or Continue Installation" makes the result of either choice extremely
Endpoint Central Reports - Multiple Monitors
Hello, Is it possible to run a report, either built-in or custom, showing which PCs have multiple monitors; three in my case? The Monitor item under the Inventory tab in the Computer details module knows that the PC has three monitors connected since
TLS 1.0 and 1.1 detected on port 8027
Hi, I don't know if a recent patch has broken this, but now our port scanning service is detecting TLS 1.0 and TLS 1.1 on port 8027. Our Endpoint Central service version is 10.1.2228.11. There is an update available to 10.1.2228.20, but the changelog
TLS 1.0 is still showing up on port 8027 on our server
our security scan is showing that port 1.0 is still available on port 8027. We have the Registry entry to shut this down on the system in SCHANNEL. however it still seems to be available on the above port that is used. is there a way of shutting down.
Desktop Central Client Compatibility with ARM Processors
We would like to install the Desktop Central client on a Raspberry Pi running Debian Buster. Unfortunately, Manage Engine does not support the ARM processors that Raspberry Pis use. Is this something that Manage Engine is working on? If so, can you please
BitLocker Management - Dynamic Custom Group
Is it possible to use Dynamic Custom Group as a target in BitLocker deployment policies? We need all new workstations joining Desktop Central to be automatically assigned in BitLocker deployment policies. Is there any way?
Dirver Download Success but checksum failed
Hi, We are using Notebook Driver Update in DC but last Dell bios or driver Update giving Download Success but checksum failed This is problem must solved 1410625 BI-001 Latitude 5520 (1.17.2) 1312827 DU-003 Wi-Fi 6 AX201[PCI\VEN_8086&DEV_A0F0] (22.1
Quickly Find a user and remote control their session from the main navigation menu
Hi there, It would be really useful to be able to search for users from the search button on the menu bar, so that you can quickly locate them and connect to a remote control session with them from any page. In addition, currently the only way to find
Install Mac Agent Via Intune
Has anybody been able to get the Endpoint agent pushed out via Intune? We had this working at one point when it was the 10.0.X.X client. The latest client will not install via Intune pretty sure it has something to do with the .PKG file. The devices I
Patch Summary Reports are not up-to-date! Scan Now
Having issues pulling new computer updates for any device. Getting this error: Patch Summary Reports are not up-to-date! Scan Now clicking Scan Now seems to run but when I refresh the page the same error message appears. Computers still have old software in their inventory. Any ideas?
How to configure Endpoint Central Agent with proxy (Windows and Linux agent)?
How to configure Endpoint Central agent to use proxy settings in Windows and Linux platforms?
Help Desk Request Icon on Desktop
Greetings, I've recently deployed a "Send Request to Help Desk" desktop shortcut using the built in configurations template. It's was deployed as a user configuration. The shortcut appears on the desktop as expected, and it opens up a help desk support
Continuous running Configurations
Do you all have the same problem with your continuous running configurations (folder operation, software deployment, all types) where the configuration is pointed to a target or targets (OU, Dynamic Group, OS Version etc.) That over time it will not pick
Google fixes several high severity vulnerabilities in its Chrome 109.0.5414.119/120 Stable Channel update
Hey everyone, Chrome Stable Channel has been updated to 109.0.5414.119/120 for Windows and 109.0.5414.119 for Mac and Linux. This update comes with 6 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity
Search for a user, Remote Control directly to their session. Change from one session to another directly from the Screen share.
Hi there, It would be really helpful for those who have lots of multi session users to be able to easily search for a username (from the menu?), then be given the option to connect into the specific session that they are active in at the point of search.
Desktop Central Agent on Windows 10 ARM (Surface Pro X)
Hi, we are testing the Microsoft Surface Pro X Laptop for our company. It seems, that the current "Desktop Central Agent" is not compatible with Windows 10 ARM, the Windows-Version that is used on Laptops/Notebooks with ARM-Processors (in this case a
CVE-2022-47523
So, the latest (.19) build of Endpoint Central says that it addresses CVE-2022-47523. However, neither NIST nor MITRE list Endpoint Central as an affected product on their pages for this CVE. So, what's the deal? Is this a vulnerability in EC, per the
Users with local admin access
Hello Team, We have endpoints running in Workgroup and there are many users added to the local administrator group. How can I fetch those users from Endpoint Central (Desktop Central)? Can anyone please guide me? Thanks in advance! Regards, Prashant
Dell Bios Switches Prompt for Bios password or silent switches passthrough
Desktopcentral allows you patch bios's for dell machines, however, if your machine is setup with a Admin/Setup Password that locks down bios settings the computer will not update because it wants a the correct bios password. Currently, you would have
Problem with deploying DIALux evo 11
Hello, I have problems with the deployment of the "DIALux evo 11" software. If I try to deploy the software with this command: "DIALux_evo_11_0.exe /s" it get an "Installation Failed - Zugriff verweigert" error. If I run the same command in a cmd prompt
User Administration - Dynamic Groups in Computers to be Managed Scope
We would like the ability to use Dynamic Groups when defining the "Computers to be Managed" in the technician user administration. The goal is to only allow the tech to manage Windows Computers and not Servers. Managing a static list of computers is
High Risk Software End Of Life - Exemption?
Internet Explorer 11 is quite rightly being reported as a High Risk software vulnerability in MEEC. We have implemented a Domain GPO at machine level to negate the issue which changes the reg key HKLM\Software\Policies\Microsoft\Internet Explorer\Main\NotifyDisableIEOptions
Deploy Immediately Option for Configuration Collections
Deploy Immediately Option for Collections This missing feature is a real problem for us. There is only a deploy option, and it takes a variable length of time for something that should be instantaneous across all targets. Thank you!
Desktop Central cannot see shared network printers anymore
Hi, When we want to create a configuration to deploy printers to users we used to see get a window pop up and after a while all of the printers in our domain would appear for us to select from. Now we get the message: No printers available. When I look in the serverout0.txt file in the logs directory on the DC server I can see an error: [14:54:14:458]|[01-07-2020]|[NativeLogger]|[WARNING]|[154]|[3fa972f4-8908-47d6-b0ac-b2d7ce564b6c]: EnumPrinter Failed After allocating Memory:6118| The log is huge
Deploying macOS 12 Monterey security updates on Silicon machines using Desktop Central
Hello everyone, Apple has introduced new security policies for Silicon machines that requires end-user authentication for installing security updates. You can refer to this link from the vendor for more details on the same. macOS 12 Monterey security
Remote control issues on Cloud hosted version
Hi, Not sure if anyone else has noticed, but it seems regardless of network, location and av enabled or not, we have been having a lot of intermittent issues with remote control, more often than not sessions wont initialize and just error out. Other times
I cant install the agent manually. I get a message stating that the application is unsafe
I download the agent from our cloud based instance of Endpoint central and when I try to run it on a client I get the message "This advertised application will not be installed because it might be unsafe." I have turned off the AV and there are no GPOs
Running Self-Service portal package as logged-in user
I have a package which needs to run in the context of the logged-in user. Is there a way to do this from the self-service portal?
ManageEngine Desktop Central with Netscaler not Secure Gateway OTP web page issue
Is anybody else making use of a Netscaler VPX for secure external access and not the ManageEngine Secure Gateway? Facing an issue after enabling 2FA and trying to login to Desktop central portal. the Content-type is not being set properly and the browser
Use Endpoint Central to monitor laptops for major incident
Can Endpoint Central be used to monitor laptops for major incident? E.g. certain standard application has an issue affecting many users. Or other significant hardware issues. The finding can be fed into the downstream incident management tool. Thanks
Endpoint Central Free training (Jan - Mar 2023)
FREE TRAINING SERIES Hello all, Hope you all had wonderful winter holidays, Christmas and New Year celebrations. We are now excited to meet you and answer your queries in our Free Training Webinar sessions. Join us on our 6-part training series from Jan
Lots of old Excel vulnerabilities all of the sudden
In the last 24 hours I've had 50 systems showing tons of Excel vulnerabilities in Endpoint Central. vulnerabilities date form 2018 to 2023. I don't get it. I think they might be false positives. anyway to check? anyone else?
Dynamic Custom Group support in all of Desktop Central!
Currently Dynamic Custom Groups are only supported in Patch and Software Deployment modules. Dynamic Custom Group support needs to be added to all DC modules, including but not limited to: Browsers and Bitlocker. Having to maintain static groups is a
Google fixes several high severity vulnerabilities in its Chrome 109.0.5414.74/75/87 Stable Channel update
Hey everyone, Chrome Stable Channel has been updated to 109.0.5414.74/75 for Windows and 109.0.5414.87 for Mac and 109.0.5414.74 for Linux. This update comes with 17 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID
Desktop Central Agent Deployment via Intune
I'm testing out deploying the DesktopCentral agent via Intune to devices that going through the Autopilot process. I created the intune win32 app file with the localagent directory and also created a install.cmd file with the following: msiexec /i “DesktopCentralAgent.msi”
Software missing from inventory now
We run Quest's KACE agent on our workstations, laptops and servers for jobs that Endpoint Central can't do. Recently I noticed that the KACE agent software is no longer picked up in our weekly scans with Endpoint. Is there a way to add a customized software
[Analytics Plus webinar] 5 things to keep in mind when planning your IT budget
Hello folks, We're happy to bring you our latest webinar on 5 things to keep in mind when planning an IT budget. Date and time: January 31, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? The benefits of an accurate IT budget range beyond
Patch Tuesday January 2023- Supported Updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2023-01 Security Only Quality Update for Windows Server 2008 Systems (KB5022353) (ESU) 2023-01 Security Only Quality Update for Windows
Hardware/Software alerts
I have alerts set up for hardware added/removed as well as software installed. I am getting an alert for all workstations whenever they are restarted. For example, when a PC is shut down, I get a Hardware Removed alert showing a Mapped Logical Disk : is removed from workstation for every mapped drive on my PC. After restarting, I get an alert showing that the same mapped drive was added. These alerts are being sent for every PC and server on the domain when they are rebooted. Is there a way
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