Error in OS Upgrade using Zero-Touch
Hello everyone, we are currently working on the following task: Initial State: >150 Windows 10 productive computers Endpoint Central Agent installed Part of Active Directory Target State: Re-Imaged with Windows 11 Endpoint Central Agent installed Re-Joined
Can we move a computer automatically to a different Remote Office after OS deployment?
We have a small distribution server in the office for OS deployment, but after deployment it would be nice to have the machine switch to becoming managed by our main cloud-based Remote Office (Direct Communication) rather than continue to rely on having
Windows crashes caused by Crowdstrike: Workarounds
Dear customers, We are aware that many of you are encountering issues with your Windows systems due to a problem with CrowdStrike’s Falcon Sensor. This is causing unexpected system behaviour, including blue screens and restarts. We want to assure you
Desktop Central Agent Missing
Hi We have a issue with the Desktop central agent in our VDI environment. When ever we perform windows update desktop central agents stops working and we find that the agent is not available in control panel or the service is running and also the icon tray is missing.In our last encounter we reinstalled it and it worked fine. But during our recent update the desktop central agent is not coming up. We had a doubt with the AV and we tried adding the exception as well as disabling it but couldn't
Remote application installation and automatic application installation on Mac computers with Endpoint Central
I would like to request support for deploying applications to existing macOS devices in Endpoint Central, as well as for setting up automatic application installation for new macOS...
Uninstall different versions of skype
Hi, I need to uninstall different versions of skype, but the guide Uninstalling Microsoft Skype using Endpoint Central-Software (manageengine.com) doesn't work for me. Is it possible to uninstall al the version with a single script? Thanks, Matteo
Microsoft Defender patch failing
Patching of Microsoft defender keeps failing The latest update for Microsoft Defender (1.429.453.0) with error message "Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing
Patch Tuesday Updates: June 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2025-06 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5061072) (ESU) (CVE-2025-33073) 2025-06 Security Only
Can DC deploy MSIXBundle packages?
Can DC deploy MSIXBundle packages? I have one for the new Window Terminal preview and would like to know if DC supports this for deployment.
batch and powershell write back to custom field
Having the ability to update a custom field with PowerShell and/or batch. Use a custom script to update a custom field with data as desired at each agent contact and/or system startup. This could provide customers ability to create custom reports as needed
WINDOWS AUTOPATCH
Hi Microsoft released Hotpach for Windows 11 enterprise OS is it something that can be integrated in Endpoint Central or its too integrated with Intune/Orchestration and cannot be managed by a 3rd party ? thx
Creating a package for MAC to install PowerShell V7.5.1
Dear Team, Kindly help to Create a package for MAC to install PowerShell V7.5.1 by enabling AUTO-UPDATE and Set DISABLE_TELEMERY flag during installation. Thanks
Import Certificates - Error pfx
When importing the pfx certificate, the error message appers. "Unable to download the intermediate certificate, since Desktop Central server does not have connection to internet!. Configure Proxy"
Agent Missing After Windows Upgrade
Computers agents are missing after we upgraded windows. I ran the typical Windows upgrade on v.11 and when I came into work its agent is now missing.
Distribution server IP address
In the process of configuring the Distribution server we encountered the following problem: Our Distribution server has two IP addresses, an external IP address on the Internet and an internal IP address on the local network. We want to use only the external
Streamline IT support with the Endpoint Central Cloud extension for ServiceDesk Plus Cloud
Hello, everyone! We’re excited to introduce the Endpoint Central Cloud extension for ServiceDesk Plus Cloud! This powerful extension is designed to help you streamline your IT service workflows and resolve tickets faster than ever before. How it works:
Software Deployment By AD Group New Members Not Added
Pretty much as the title suggests. If We have set a Software Deployment package to a Configuration that only deploys to a specific group in Active Directory, when members are added to the group (Computers), they do not ever show as targets in the Configuration. The only way to get them to show up as a target for deployment is to go into the Configuration and then modify it, specify the target to the same group and save. Two problems with this, it redeploys to machines that already have the software
Agent Can't Upgrade and Show "Unable to download agent binaries" Error
Agent Can't Upgrade and Show "Unable to download agent binaries" Error Recently, I updated the system to build 11.4.2500.32. However, I noticed that some agents did not upgrade automatically and displayed an error indicating they were unable to download
Dynamic Group not constantly evaluating in configurations
We have a number of Dynamic Computer Groups such as Windows Workstations (windows 10/11). The dynamic group is picking up all the correct machines in that group - brilliant! But.... When deploying a configuration (software deployment, configuration, browser
New Mac device supervised but no MECM app
Hi, I have a device refresh of about 30 macbooks coming up. The devices are added to the MDM via Apple DEP but they are missing the MECM agent app. So I have mobile device management but no agent. The MDM agent is the only app that gets installed on my
Mozilla releases security updates for Firefox, Firefox ESR and Thunderbird for several vulnerabilities.
Good day everyone ! Mozilla has released security updates for Firefox 139.0, Firefox ESR 128.11.0 , 115.24.0 and Thunderbird 139.0 and 128.11.0. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox 139
The summary tab
The summary tab is opening first when you click on a computer name. It used to be the patches tab that opened when you clicked on the computer name, and they switched after updating to Endpoint Central version 11.4.2516.08. How can I switch it back?
Disable end-user notification for continuous software deploy?
Hello, I've got a configuration that checks and installs software every refresh cycle using the 'Apply this configuration during each Refresh Cycle' option. Problem is, it keeps popping up on end user's computers that an admin has configured software
[Free e-book] Get started on AIOps without spending the big bucks
Hi there, Is your IT drowning in siloed tools, sluggish responses, and constant firefighting? It's time to break that vicious cycle and expedite IT outcomes with AIOps. Download our latest e-book and discover how analytics-driven AIOps eliminates silos,
EndPoint Central DataBase Schema Patch MgMt
Hello everyone, could someone provide me with the updated schema of the Patch Mgmt Module? I have it as shown in the attached image, but it seems to me that it is not completely updated.
How to install Linux agent with bash ./UEM_agent.bin
Hi , in my compnay linux server restricted for run ./uem_agetn.bin command in terminal and we can install agent by $root/>temp>bash ./uem_agetn.bin how to use this method with Linux Agent Push Installation tool for remote installation agent on linux
Controlled Agent Deployment After Endpoint Central Update
Hi there, After the last time we updated Endpoint Central to the latest version, we noticed that we had no control over updating all of the agents. Once the server was backup and EC could communicate with the agents it started updating them automatically.
Certificate Error upgrading from 10.1.2228.16 to 11.2.2300.27
Expedite IT outcomes with GenAI and AI capabilities [Free webinar]
Hi there, Still relying on gut instincts for IT decisions? You need GenAI-driven analytics. GenAI is reshaping the way IT teams work. From smarter forecasting to anomaly detection, it helps organizations forecast endpoint disruptions, find an outage's
ShutDown "Waked" On LAN devices
During the patch mgmt Deployment Policy creation and in case the wake on lan option was selected in the pre deployment activities, could we force the shutdown in the post deployment activities only if the device was "waked on"?
KB5061768 support
When will the out of band patch for Windows 10 22h2 be supported? Would prefer this one over the one that bluescreens on bitlocker. KB5061768
Endpoint Central Now Supports ARM Machines!
Hello, We're thrilled to announce that Endpoint Central now supports Windows 11 ARM64 devices with ARM64EC (Emulation Compatible)! ARM processors are becoming increasingly popular due to their impressive performance and energy efficiency. This update
Vulnerability CVE-2024-43590 identified but suggesting superseded patch. Microsoft Visual C++ 2015-2022 Redistributable - various versions.
Is anyone else experiencing this... Microsoft Visual C++ 2015-2022 Redistributable Current patch level - 14.44.35112.1 is not being identified as required. This affects ALL devices. Vulnerability report is suggesting installing superseded patch 14.40.33816.0
Can Malware Protection Add-on in Endpoint Central Replace Kaspersky Antivirus?
Hello everyone We are currently using Kaspersky Antivirus in our environment, and I’ve noticed that Endpoint Central offers a "Malware Protection" add-on. My question is: Can this add-on fully replace Kaspersky? Is the Malware Protection add-on sufficient
Disable local authentication / AD when using SAML
Hi, Is there a way to disable local and AD authentication when using SAML yet? This has been identified as very high security risk. Regards, Nathan
Restart computer before deploying software
Hello, I am trying to install software that requires the previous version be uninstalled before installing the new version. I can uninstall the previous version with a custom script in the pre-deployment activities section. No problem there. However,
Is it safe to delete a custom group after deploying a BitLocker policy?
Good morning, I'm using the Endpoint Central BitLocker Management module and have deployed my BitLocker policy. Since we manage a large number of devices, I created several custom groups specifically for this task. My questions are: If I delete these
Mobile devices can't enrol after upgrading to latest 11.4.2500.28 version
Hi all Does anyone else have this issue? When enrolling ABM managed iOS devices, the remote management page just times out as it seems it can't reach our Endpoint Central (via the secure gateway) anymore. I noticed this started after we upgraded our product
How to get Report of OS installation date and OS Change Date?
How to get Report of OS installation date and OS Change Date?
Deploying Bomgar Representative Console via Software Deployment
Hi, Has anyone deployed a Bomgar/Beyond Trust Desktop Representative Console via the software deployment? I've tried many times and can't seem to get it to work. I have successfully downloaded the MSI file in Beyond Trust but can't seem to get it to install
Next Page