ManageEngine Endpoint Central: constant, high CPU usage
On my Macbook, I have constant high CPU usage from the ManageEngine Endpoint software. In my case, the problem is the "dcuserhandler" process, for which the Activity Monitor typically reports ~150% CPU usage. Options
How to apply configuration or template to newly added computers
Hi, We configured that computers added to AD have agent installed automatically, and that works great. Is there a way to configure EPC to deploy configurations (software, registry, printers, etc) to every new computer that is registered to EPC. I mean,
"Query_Report_Admin" API Permission Is Missing
Hi, I am trying to use the /dcapi/threats/systemreport/vulnerabilities API call to fetch system vulnerabilities. The call works on one ME-EC deployment and fails on another. Debugging shows that, although both API Tokens were created using Administrator
batch and powershell write back to custom field
Having the ability to update a custom field with PowerShell and/or batch. Use a custom script to update a custom field with data as desired at each agent contact and/or system startup. This could provide customers ability to create custom reports as needed
Google fixes several high severity vulnerabilities in its Chrome 134.0.6998.117/118 Stable Channel update
Chrome Stable Channel has been updated to 134.0.6998.117/118 for Windows and Mac (release in progress). This update comes with 1 security fix. The details of the vulnerability fixed are mentioned below: CVE-ID VULNERABILITY SEVERITY CVE-2025-2476 Use
Desktop Central Client Compatibility with ARM Processors
We would like to install the Desktop Central client on a Raspberry Pi running Debian Buster. Unfortunately, Manage Engine does not support the ARM processors that Raspberry Pis use. Is this something that Manage Engine is working on? If so, can you please
Wayland support for Linux remote control
With more distributions making Wayland a default for their desktop environments, is there a plan to support Wayland in the Linux remote control app?
How can I add and distribute Microsoft Store apps nowadays?
Hello, pitstop! I know that Microsoft Store apps are no longer possible to distribute through the Windows App Management tab on Mobile Device Manager Plus. However, I can't find any official help articles on what my alternatives are for adding and distributing
Deploy Systernals BgInfo Walk through
Hello, Was interested if there is a walk through on deploying BgInfo to client machines.Here is a link to BgInfo http://technet.microsoft.com/en-us/sysinternals/bb897557.aspx for more information. Regards, TJ Havens
Patch Tuesday Updates: March 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2025-03 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5053995) (ESU) (CVE-2025-24991) (CVE-2025-24985) (CVE-2025-24993)
Desktop Central Needs Dark Mode
Hello, I'm hoping that I'm not the only one who has noticed the amount of eye strain from looking at these very bright dashboards. It would be very nice for Desktop Central to have a dark mode! Thank you, Jesse C.
Endpoint Central Cloud - SLOW!
Hello - Has anyone else been experiencing any general performance issues with Endpoint Central (Cloud edition) of late? We migrated from an on-prem Endpoint Central environment to using Endpoint Central in the Cloud (with an on-prem AD Connector / Distribution
Deprecating Patch DB sync for Endpoint Central 11.2.2328.1 and below
Hello folks! The end of an era is often a time for growth and progress. That being said, to enhance our workflow and continue to provide the latest features and patch updates in the product, we are deprecating patch database sync in Endpoint Central 11.2.2328.1
Self-Service Portal - Uninstall Option
Can you please add an uninstall option to the Self Service Portal on Agent PCs? Seems likely that users may change their mind, change projects, stop using a commercial app (automatically freeing a license), etc., and it would add a lot to "Self Service".
EC Cloud no updates?
In 2023 9 feature updates were released. In 2024 so far there are 0 for EC Cloud. We are missing things like the file/folder system manager tool. Event viewer tool. Several bugs exist that have been patched in on premise versions. When will EC Cloud receive
I it me or does it seem they (ME) seem to go out of their way to complete something simple?
I would love to be able to simply go into the software, setup a couple of small groups of computers, then test some patching through ME. Well after sending nearly 3 hrs trying to setup/define/configure this group I just gave up. To complicated for the
Deployment of Windows 11 24H2 Bulletin ID MSWU-3640
Windows 11 Readiness Reporting available in build 11.4.2500.17 does not look at the EFI partition size or space available , why is this? Those two factors can cause failure to deploy MSWU-3640. When will we see a fix for this reporting and as part of
Endpoint Central server update stuck at backup files for half an hour
Strange behaviour when updating Endpoint Central server (since two versions, latest update to 11.2.2325.8). The update procedure seems to be stuck at "backing up significant files (44%)" for half an hour. CPU is at 100 percent for process 7-Zip Standalone
Unable to import thrid party certificate
Hi. We use th DesktopCentral build 11.2.2325.17 The current certificate (issued by our internal enterprise CA) expires on December 1, 2023 It is not possible to renew a certificate issued by our internal enterprise CA. (attached screenshot import-certificate.png)
Run a custom Robocopy script every day
I have a robocopy script that I need to run from 3:30am to 5:30am every day: robocopy {SOURCE} {DESTINATION} /MIR /R:1 /W:1 The reason we use this script is because it is a very large folder (400-500Mbs) and we need to only copy the changed files to conserve
Timezone Change Scripts don't work as deployments
I've found and noticed that time zone scripts that I either create, or import from ManageEngine's provide templates, do not work when deployed as a configuration. Running one liners from the remote console of a machine or running the script locally does
Continuous Configuration Push
Greetings Everyone, I am trying to make sure I am doing this right and have been doing this right. We have several Configurations that are setup to push to Different OU's, Customs Groups and other settings After Imaging. Because these are software's we
This version is not applicable for this target (Feature Update via Windows 11, version 23H2 Enablement Package (22H2 - 23H2) (x64)
Hi! I have some issues to run Feature Update via Windows 11, version 23H2 Enablement Package (22H2 - 23H2) (x64), we recevie "This version is not applicable for this target" on our Windows 11 22H2 machines. But when we download Windows11.0-kb5027397-x64.msu
Upgrade to Windows 11 version 24H2 with Endpoint Central!
Hello everyone! As you all must be aware, Microsoft has recently rolled out the new 2024 update (version 24H2) for Windows 11. This is the major update for Windows 11, encompassing all the features and fixes from previous cumulative updates in Windows
certificate error in updatemanger
Hello I am using version 11.2.2300.2 of Endpoint central I downloaded the PPM file to update to version 11.3.2400.36. I downloaded and imported the certificate from the link in the update window,(ppmsigner_publickey.cert) But after I select the PPM file,
Expanding BIOS Patching: Now Supporting HP Devices in Endpoint Central!
Good day folks ! We’re excited to introduce a significant enhancement to our patch management capabilities! Endpoint Central now extends BIOS patching support to HP devices, alongside our existing Dell BIOS patching support, ensuring comprehensive firmware
Google Chrome updates
Every time I install a Google update on a server using Endpoint Central, it installs the new version of the Google updater Internal Service without uninstalling the old version. This causes the server to have multiple services that aren't running, which
Adding VmWare ESXi hosts to Desktop Central
Is it possible to add VmWare ESXi host servers to DeskTop Central? Thanks
log full of Windows error reporting
When I looked up the MEARWService.exe, it turns out to be part of ManageEngine Agent. This is since the latest update... Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: MEARWService.exe P2: 0.0.0.0 P3:
Restrict Admin Access to a Specific IP in Endpoint Central Without Affecting Agents
Hi, In Endpoint Central, I have changed the default port to 443, and I know that agents also use this port for communication. My question is: Is there a way to allow admin access only from a specific IP while still allowing agents to connect on the same
Inquiry About Low Latency Mode for Remote Sessions
Good day, Team, We experience load shedding in our country, which is essentially a scheduled power outage to reduce electricity demand. To mitigate this, our company fails over to a mobile service to continue trading. However, the connectivity is not
Unapproved Patches Are being Deployed Automatically
Central Server : 11.4.2500.05 Behaviour first noticed this morning. Has anyone else noticed this behaviour?
Has something changed with the Desktop Central Agent Service regarding patch mgmt? Our SentinelOne EDR is triggered by some updates
Anyone have this sort of trouble? Some windows updates or others are triggering our SentinelOne EDR software. Sometimes the Threat files are any of these, listed with the "Detecting Engine": Threat Details Detecting Engine 5beceb.rbf ['On-Write Static
"Computer Description" Column for Custom Groups
Hey guys, Just wanted to bring this to your attention, on site we add computer descriptions to all devices so we can keep track of there location. For example; Device Name - Computer123 Description - FG Medical Records - Room 2 This is so when we get
Force Restart every week
Dear Team, I need assistance in setting up a scheduled forced restart for a group of PCs every week to ensure all old sessions are flushed. Please advise on the best approach or any necessary configurations to implement this effectively.
VNC for Endpoint Central
Remote tools in Endpoint Central service are slow. Does Endpoint Central not support VNC?
Manage Engine - perpetual configurations
I am fairly new to Manage Engine. Does Manage Engine Cloud have a way to automatically install a set of software to new PC's as they are added to the domain and have the ME agent installed? I am trying to set up a configuration that always installs a
Automatically removing computer from SoM
I remember finding a feature in Desktop Central a few months back, that allowed the automatic removal of computers from the Scope of Management if the computer has not responded back within a specified period of time. I had this configured, but require to make an adjustment. Now for the life of me I can't find this option. I still get the reports stating that a computer has been removed, or that a computer has not communicated in a long time, but can't find where these settings are. Can someone point
Not Installed Software Listed In Inventory
I am managing our licenses at the moment using Desktop Central 7, and this morning I noticed that one of our pieces of software is showing as installed on one of our training PCs. When I checked the PC, the software was nowhere to be found. There was,
Edge, WebView2 and the Evergreen Distribution Model.
Is there a template available to disable the Evergreen Distribution mode? Edge and WebView2 are automatically downloading and installing on all systems and ignoring existing update blocking configurations.
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