Not able to deploy patches.
Dear Team, we are not able to deploy patches, showing Draft-Download progress.
DCpatchscan.exe crashing with new 11.2.2315.05 build
This build seems buggy. will not patch scan, multiple application crashes on multiple endpoints, etc. Also, can no longer disable certain addons that we do NOT use, do not like.
OS Deployment Imaging
I cannot seem to be able to Image computers lately from the server. I have to download the components and run them on the remote computer. The screen gets stuck on "Copying image creator components" I found this in the log files, If anyone can help
Custom Reports
When a Lower Admin creates a Custom Report, that report only shows up for that Lower Admin and the Full Admins. Is there a way for all of our Lower Admins to see the other Lower Admins Custom Reports? Is there a way for Lower Admins to see Custom Reports
Requirements for EC agent deploymnet
Hello, I'm analyzing the option to deploy the EC agent using the Scope of Management panel and I need to fully understand all the requirements for it to work correctly. After reading the product documentation I believe that I need the following: (WMI
Google fixes a zero-day vulnerability in its Chrome 114.0.5735.106/110 Stable Channel update
Hey everyone, Chrome Stable Channel has been updated to 114.0.5735.110 for Windows and 114.0.5735.106 for Mac. This update comes with 2 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity CVE-2023-3079
Report on computers that don't have a specific service installed
Hi Guys, I am looking to find computers that don't have a specific service installed. I ca generate one for computers that do have it. John.
Is it possible to customize the dashboard in EndPoint Central?
I would like to customize the dashboard in my Endpoint Central portal. Is this possible? If not can this option be added?
Self Service Administrator privileges
Good morning, in order to install the applications from the self-service portal, do you need administrator privileges on the machine or, once published, take advantage of the publication credentials?
"Installation Failed - The operation was canceled by the user.", Software still installed fine?
Hi, I'm currently building and testing different softwarepackages, we are planning to roll out. When pushing a package for Mendeley I've encountered the following problem: "Installation Failed - The operation was canceled by the user." Install Switch:
Agent Installation error
Hello, I'm trying to install the agent on a PC, but get an error that states Incorrect function. This is a Windows 10 (22H2) PC with more than enough disk space. Any pointers?
Endpoint Central Free training (Jun - Jul 2023)
Hello all, Hope you are doing well. We are now excited to meet you and answer your queries in our Free Training Webinar sessions. Join us on our 6-part training series from Jun 07, 2023 to Jul 12, 2023 for a training session on ManageEngine's unified
Windows 10 to 11 upgrade issues with Symantec Encrypted laptops
Hi, I'm new to ManageEngine so I might be missing something. We are trying to roll out Windows 11 in our company. I am using the Windows 11 Feature Pack Upgrade template. This template works on desktops with no issues, but when it is run on a encrypted
RingCentral App repeatedly fails to patch because it is running/open
Hi all, We're running into an issue where the RingCentral application fails to update every month unless the user manually quits the application. Of course, users won't remember this every time they click the Start Now button to start patching so we need
Health Not Available
Is this ManageEngine's greatest kept secret? I see no answers here on this issue, just a question a user posed and was never responded to. Nothing on search engines .... like we can't speak of this lest it get erased. I was happily humming along and all
File Folder Operations - Configuration to add file to AppData[backslash]Local
I need help sending a file to ALL appdata\localfolders on every computer. This is what I'm currently using as the destination: $ProfilesDir\$DomainUserName\$APPDATA\Local\FOLDER\FILE So I need "file" to go to each location as specified in the example
Desktop Central PowerShell Authentication
While I have been programming in PowerShell for years, getting to data using an API is a bit new to me. I have only successfully done this so far by connecting to Meraki's API. So far, I am having no luck connecting to Desktop Central. Below is a script
automatically update the ci relationships via API
As the AssetExplorer cannot show the AD attribute(division) in relationship map. now I would like to set a automate job to update it via API. Is it possible? may I know anyone have experience like this?
Export Settings: Can't unmask personal details
I need to export my list of computers with the user details unmasked, When I go to export any report, the only option I get for the Secure personal information in export setting is to "Mask Personal data" This is masking the Username, Computer name and
Multiple Report file outputs
Hello, I was hoping to have some of my scheduled reports output both PDF and CSV at the same time, to enable a quick glance for my manager and co-workers to take a look at, and then a CSV for deeper investigation. Some of the other tools that we use allow
Inventory Software & Patch Scan Improvements
Hello, I would like to request for the ability to schedule software & patch scans to be done based on OU/Custom Group. For example, we would like to scan our remote offices only late at night/on the weekend, and we would like updated information from
Scanning Wyse ThinOS clients
Is it possible to collect asset information on Wyse ThinOS clients using Desktop Central or ServiceDesk scanning?
What happened to the rename computer option?
Hi ManageEngine, What happened to the rename computer option in the latest builds? We're slowly renaming all our devices so each time a tech was working on a computer they'd been instructed to use the rename option at the same time but now it's gone!
List of Switches / Commands
I'm creating new packages for Windows and stuck on the section: Installation Command with Switches/Arguments : I understand it's "\\TheNameOfMyNetworkShare\SoftwareName.exe" but not sure what commands are available and cannot find a list of available
Threats & Patches
Hello, I would like to ask you for an advice. I use Manage Engine Endpoint Central version 11.2.2300.16. In menu, there is an option Threats & Patches. Now I installed Manage Engine Endpoint Central version 11.2.2309.5 to another server and there is only
Couple of PCs don't get scanned automatically and patches cannot be deployed.
Hello, We have couple of machines that do not get scanned automatically after couple of days after a reboot. I see that machine is live, I can remote into it, but if I deploy a configuration it doesn't go through (it has "ready to execute" status). The
Refined Alert Configuration
Hello, I was attempting to configure alerts for Prohibited Software Installations, and I was not prompted to select/input an email address to receive alerts for this. I looked into the documentation, and it states that alerts will be sent to IT Administrators,
Issues with USB devices after installing Desktop Central 11.2.2309.1
After I installed Desktop Central 11.2.2309.1, I began having issues with USB storage devices. Any time I plug in an external HD, it will find the device but I cannot eject the device and the computer will not see any new device I plug in. If I open Disk
Remove IE 11
Posting this out there in case anyone else runs into this/has a need to remove. I was able to remove IE11 from all of our machines by creating a new configuration using the "Custom Script" and then "Command Line" option. Script I used was: FORFILES /P
Endpoint Central server failed
Hello, Our virtual machine holding endpoint central has failed and we don't have vm backup we only have backup of the desktop central server folder, I restored it but its refusing to start. How can I solve this problem.?
Registry Value Report
Hello, I will install microsoft office 2019 on machines using Microsoft Office 2016. I can get x86 or x64 version information, but there are those who use English or Turkish. How can I get this information? On the registry side, the value in the path
Windows Update - Manage with Desktop Central but tell clients to download directly from Microsoft servers?
Hello, I have been reading the Desktop Central documentation and reviewing various form posts regarding this topic, but I am still unable to understand how to achieve my particular goal. I would like to Disable the automatic Windows update in Windows
Uninstalled Software still showing up in Device Asset inventory
Hello, We have some software that has been completely removed from a device, including locally uninstalling it, removing all remnant files, and cleaning up the registry. I have exported the device's registry and triple checked that the software entries
Patching open applications
We consistently have web browsers taking a while to be patched because the application is open during the patching period. When patching office applications, I believe there is an additional pop up asking to close out of office applications. Can this
Issue with "Create New Ticket" and Live Chat in v11.2.2300.11
Hello Support, We have come across some issues with the latest version, v11.2.2300.11, specifically related to the "Create New Ticket" feature and the sudden absence of Live Chat. The "Create New Ticket" function is not working as expected, preventing
VB.Script And script Bat File WScript.exe,CSCRIPT For Map Share Printer Canot Run On Self Service Poltal..
Hello I want run script add map driver Printer sharing on server Example : \\server\printer1 Code Bat File: CSCRIPT %WINDIR%\System32\Printing_Admin_Scripts\en-US\prnmngr.vbs -ac -p "\\server1\Printer1" Or Code Vbs File: Dim net Set net = CreateObject("WScript.Network")
Is there anyway to force a sync?
Greetings, Having to wait 90+ minutes for a server sync in Endpoint Central Cloud is fairly ridiculous. I have a computer package that I created, that works because after the 90 minutes it installs no problem, but the 90 minute wait, especially for it
Bitlocker Key Inventory
Hello, im testing Endpoint Central Cloud. We add two devices to our test enviroment. One device already has bitlocker enabled and we install the Management Agent. The Bitlocker Key show up unter Device Properties and encryption status is active. On the
Bitlocker Key Inventory
Hello, im testing Endpoint Central Cloud. We added two devices to our test environment. One device already has bitlocker enabled manually and we install the Management Agent. The Bitlocker Key show up unter Device Properties and encryption status is active.
MDM Kiosk Mode not Working for AndroidTV
I had contacted support, and was given a custom APK to push to a Google Chromecast TV to enroll the device into our MDM (support said this was supported). We want to enable Kiosk mode on the device to keep the app "PiSignage" playing. I am able to deploy
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