BitLocker Model Not Quite Licensed
Hi, We've just noticed that when looking at an asset under the security tab there's a BitLocker section that seems to indicate our BitLocker module isn't licensed (see screenshot), however when we click on the "try it out" it takes us to the normal BitLocker
OS Deployer Issues since Enpoint Central 11.2.2325.13 update
Hey Guys We have noticed issues with deployment since doing the 11.2.2325.13 update for Endpoint Central. Before the update, we could PXE boot from the Dell WD19 dock's. After the update, we now get an error with Local IP and Local MAC showing not connected
Endpoint Central not finding renamed device
We had a machine that needed to be renamed. The operator removed the laptop from EPC then renamed the windows build. Now EPC does not show the device when we try to re-add the agent. We've unchecked "hide managed devices", tried adding by IP, and tried
Installing 11.2.2315.16
I'm attempting to update to 11.2.2315.16 but UpdateManager tells me the ManageEngine UEMS - Notification Server is running, but it isn't. I have tried a couple of times and it still tells me the service is running and will not allow me to apply the update.
10.1.2137.11 Update stuck at 4% pre-invocation in progress
Hello, I'm trying to update my 10.1.2137.10 Desktop Central Server to the new release 10.1.2137.11 but during the usual updating procedure the installation wizard remain stuck at 4% pre-invocation in progress. Any advice?
Google fixes several high severity vulnerabilities in its Chrome 117.0.5938.132 Stable Channel update
Good day, everyone! Chrome Stable Channel has been updated to 117.0.5938.132 for Windows, Mac and Linux. This update comes with 10 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity CVE-2023-5217
Release date of Security Add-on for cloud version
Hi i heard that the Security add-on will be soon available for Cloud version, can you please confirm the approximative date (and price) regards
Wake on LAN for Mac systems
It would be incredibly useful if the Wake-on-LAN feature could be enabled for Mac systems. Macs can't wake over the network from power off (by design) but they can wake if they're asleep. My mac systems have an automatic power on task set so that if a
BITLOCKER SILENT DEPLOY
Good morning, I need to deploy the encryption of disks c: and d: with bitlocker on 1000 PCs, only when it starts encrypting the progress window appears where you can also cancel. Is there a way to make everything completely silent, so that the user doesn't
Agent communication port same as WEB UI access for administrator
It has come to our attention that the UEM agent communication with the UEM server is currently configured to use the same port as the one designated for administrators to access the UEM web console, e.g. port 8020 Following documentation: https://www.manageengine.com/products/desktop-central/general-how-to.html
Desktop Central Agent cannot connect to server
On all clients, Desktop Central Agent cannot connect to server. All configuration updates on the server show Yet to apply. I've followed the troubleshooting without success. The error in Desktop Central Agent troubleshooter is "request was aborted could not create SSL/TLS secure channel" Any advice? thanks Simon
Will DesktopCentral support Vpro?
DesktopCentral supporting vPro would allow for PC's to be off and still be able to be patched. No longer requiring users to leave their PC's on and saving on energy costs among other things. One of vPro's marquee features is the ability to access a computer
Mozilla fixes a critical severity vulnerability in Firefox (118.0.1) and Firefox ESR (115.3.1)
Hey everyone! Mozilla has fixed a critical severity security vulnerability in Firefox (118.0.1) and Firefox ESR (115.3.1). The details of the vulnerability fixed are as follows: Platform CVE ID Vulnerability Impact Firefox (118.0.1) and Firefox ESR (115.3.1)
How to reapply configurations at refresh?
We're a new EC Cloud customer and we're trying to figure out how to reapply a configuration at startup and/or background refresh. I see the two options for Execution Settings in Software Deployment, but I can't find the option under Configuration or see
How to Temporarily Disable DCAgent Automatic Updates?
TL;DR: Two questions - but I only need one answered: How to temporarily disable the autoupdate feature in the DCAgent? How to manually trigger the agent to self-update and how can we confirm that self-update process has completed? Note Before I dive into
Desktop Central Client Compatibility with ARM Processors
We would like to install the Desktop Central client on a Raspberry Pi running Debian Buster. Unfortunately, Manage Engine does not support the ARM processors that Raspberry Pis use. Is this something that Manage Engine is working on? If so, can you please
Endpoint Central now supports macOS Sonoma!
Hey there folks! As we all know, Apple released macOS Sonoma (macOS 14) on 26th September 2023. This is the latest major release of the OS and is named after California's Sonoma County. At ManageEngine, we're glad to announce that you can now seamlessly
Report Status Computer
I want to export a report showing whether the computer status is online or offline at the time of exporting the report. Exported information includes remote office, computer name, user login, ip address, mac address, computer model, os version, os build,
Issues replacing office standard 2019 with office 365 using ODT
Hi Folks, I'm trying to replace office 2019 standard with 365 on several machines using the Office Deployment tool and Endpoint central. I'm running into issues where the "configuration" does not complete and seems to time out. I've tried running the
Prevent install & using Viber
Hi ALL. We use EC with AppControl Addon. How i can restrict Viber's usage for my corp.laptops ?
How can I monitor the resource utilization of my AI servers in PitStop?
Hello PitStop community, I hope this message finds you all well. I am currently facing a challenge in monitoring the resource utilization of my AI servers in PitStop, and I'm reaching out to seek advice and insights from those who may have experience
Has anyone implemented remote management solutions for their rack servers?
Hello Everyone, I hope this message finds you well. I'm currently exploring options for implementing remote management solutions for our rack servers, and I wanted to reach out to this knowledgeable community to gather insights and experiences. Our organization
How to Add new Asset?
Dear Team, How to add new assets in Manage Engine central
Apple fixes several security vulnerabilities in macOS Ventura 13.6, Monterey 12.7 and Safari 16.6.1
Hello everyone! Apple has fixed several security vulnerabilities in macOS Ventura 13.6, Monterey 12.7 and Safari 16.6.1. The details of the vulnerabilities fixed are as follows: Platform CVE ID Description Impact macOS Ventura 13.6 CVE-2023-41991 A certificate
How to add & remove username?
Dear Team, Kindly help me with how to add & remove the username.
local user folder permissions
I am attempting to set up a collection in Endpoint Central to modify local user folder permissions. In the user/group box it says to type in local user/group manually. I might be over thinking this but I need to modify the local "users" group permissions
Application Distribution to Groups in MDM
My organization could be unique as we often are but I would find it incredibly helpful if when I added new applications to my catalog. With say the Header Recently added... This would save me a significant amount of time. Anyone else?
Problem in QR Code Created for Mobile Device Enrollment
Hi Friend, We cannot Enroll Mobile Devices Since QR Code Generated For Scan in Mobile Device And Sent via Email is invalid. We Are using Endpoint Central 11.2 Please Help Us to Resolve This Issue.
Move computer between Remote Offices
Is it possible to move a computer from Local Office to Remote Office, or between Remote Offices? We are on 10.0.476. We have all workstations assigned to "Local Office", but we are setting up distribution servers, and part of that is going to be setting up new Remote Offices in Desktop Central. It would be easier to move computers in Desktop Central than to uninstall and resintall agents.
Profile Instillation Failed The SCEP server configuration is not supported
I updated ME and the Security Gateway server this weekend. This update is a complete disaster! I am now getting errors when connecting IOS Device. “Profile Installation Failed The SCEP server configuration is not supported”… We DO NOT have a SCEP server
Connecting Power BI to Endpoint Central
Is there a way to connect Power BI to Endpoint Central? Has anyone done that and can share how to set it up. I currently run reports from Endpoint Central then export them as CSV file then pull them into Power BI. This is a manual process and uses static
Dynamic Group not constantly evaluating in configurations
We have a number of Dynamic Computer Groups such as Windows Workstations (windows 10/11). The dynamic group is picking up all the correct machines in that group - brilliant! But.... When deploying a configuration (software deployment, configuration, browser
Force install option?
Hi We are trialing Endpoint Central, and one of our POC tasks is patching Snow inventory agent. We have successfully deployed a configuration to a handful of servers. But they are all pending "in progress" because "software is in use". I can't find and
How to disable Mail settings or Mail Server Alert on Main Page
Hello Support and Community, We previously had a Mail Server enabled in MEDC, and we no longer have that need or want one configured. However there is no way to turn this feature off in Admin > Mail Server Settings. Once enabled, you cannot simply clear
Why is there still no post patch interaction from the EC Agent for macOS?
After patches are installed the computer just restarts. Boom! All your work is lost. Why is there is still no post patch UI from the agent, as there has been on Windows since day one?
Systems requiring reboot
Hi, Is it possible to send a message to all users laptops requiring a reboot after patching, asking them to perform a reboot? We have some users who do not reboot their laptops when notified and can sometimes put the laptop into sleep, instead of rebooting
Announcement Font
Would it be possible to add a feature that would enable us to change the font in an Announcement. The Times New Roman font looks very basic. A cleaner font such as Calibri, Arial or Helvetica would give a much more modern impression.
Create Deployment Policy via API
Hi I can create a new automatic deployment policy via the API. I have to assign a deployment policy to this policy. Is it also possible to create a new deployment policy via API? So far I have only seen that I can output a list. BR Thomy
Bios Security
I would like to know if there some software or feature to protect BIOS, for example with password, on Manange Engine solutions. Tks
Dcconfig.exe high disk usage on newly built pc
This pc is so new it literally got run up 3 weeks ago. Periodically dcconfig.exe is running, hammering the hard disk such that it goes to 100% utilization, then the fan on the pc goes nuts, then the user reports incredible slowness on their pc. Is there
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