Zoho Desk

    • Sticky Posts

    • [KB] Manage Microsoft Teams with O365 Manager Plus

      Just released earlier this year, Microsoft Teams a chat-based workspace in Office 365 is the latest collaboration tool from Microsoft.   With Microsoft Teams, you can exchange messages and share files of any type. Though it may sound attractive, that file sharing feature turns ugly when highly confidential or malicious files are shared by accident or on purpose. In addition to Teams, third-party applications being integrated with Teams must also be monitored for obvious security reasons.Thankfully,
    • [KB] Office 365 Auditing : 4 activities that you should never miss

      Office 365 auditing is an effective way to get insights about user activities, and insider threats. Among the plethora of activities to be audited, there are four must-audit activities, that help you to identify the most common attacks like, brute-force attack, insider attack, elevation of privilege attack, etc. Below are those four important activities that must be audited:   User accesses: Know who is accessing your Office 365 subscription, when, and from where. By establishing a baseline of normal
    • [ManageEngine] Free workshop series on O365 Manager Plus

      Hi there, Do you find yourself struggling to manage the different Office 365 services your organization uses with just the native tools? We've got your back! O365 Manager Plus helps you audit, monitor, manage, and report on Exchange Online, Azure AD, and several other Office 365 services. Attend this free workshop series to find out how you can get the most out of O365 Manager Plus.                                                             Register now Agenda: Session Title Date & Time   Analyze
    • [KB] Office 365 Group Membership Management

        Groups are an easy way to send emails or assign permissions to users collectively. When new employees join your organization, all you have to do is add them to appropriate groups to grant them access to the required resources. Most of the time there will be multiple groups to which the new users must be added. But, the Office 365 portal does not have a provision to add users to multiple groups in one go. And, that's why you need a comprehensive Office 365 management solution that can fill in all
    • Office 365 mailbox delegation -2

      In the previous post, we saw how to generate a report on Office 365 mailbox delegates and how to manage them in bulk easily with O365 Manager Plus. This week we will see how to audit the activities of mailbox delegates easily with O365 Manager Plus. Audit activities of mailbox delegates O365 Manager Plus provides a default audit profile called Activities by Mailbox Delegates which provides one click access to the required audit data. Note: Auditing must be enabled for mailboxes to view the audit

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                        • Announcements

                        • M365 Manager Plus build 4821 is out now!

                          Hello everybody, We are glad to announce the release of our latest build, M365 Manager Plus build 4821! Enhancements The bundled JRE has been upgraded from Java 1.8.0_482 to Java 11.0.31. The License Details Report now includes a License Quota Used (%)
                        • M365 Manager Plus build 4820 is out now!

                          Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4820. Enhancements Shared mailboxes, guest user, and resource (room and equipment) mailboxes are now treated as free across all modules. Group memberships can now
                        • M365 Manager Plus build 4818 resolves vital security issues

                          Hello, M365 Manager Plus' latest build, 4818, fixes important security vulnerabilities. Issue fixes: CVE-2026-12591: An authenticated technician may exploit insufficient permission validation in the delegated administration interface to escalate privileges
                        • CVE-2025-66516 impact review for M365 Manager Plus

                          What is CVE-2025-66516? CVE-2025-66516 affects tika-core.jar version 2.4.1, a library used for parsing various document formats. The vulnerability is an XML External Entity (XXE) injection flaw that occurs specifically during PDF document parsing. Attackers
                        • M365 Manager Plus build 4814 is out now!

                          Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4814. Enhancements Duo Universal JDK update: The Duo Universal Java SDK has been updated to version 1.3.1, along with dependent Java libraries, to support Duo’s updated