ManageEngine Pitstop | Community and Support forums

      • Most Discussed Topics

      • Surprising upgrades without notification

        Hi Team, We use Servicedesk Plus cloud with a large team of 30-50 and growing technicians. We recently moved from On-prem where upgrades/updates were in our own hands. Now we seem to get surprising upgrades with no notification whatsover. this causes
      • Automatically removing users from SDP

        Automatically removing users from SDP when they are no longer present in an Azure Connect sync.  We are looking to have our disabled users be automatically removed the same way they are automatically added from Azure AD to SDP. Is this a feature or possible?
      • Feature to Convert Service Template when approved

        Hi Team, It would be helpful feature to convert the Service template when it is approved. Use case: When an SR is approved, technician should be able to convert the SR to other Template which should even update the same approval details in converted
      • Technicians Online / Offline

        Does anyone have an issue with the all the technicians showing offline when they are actually logged in. I am logged into the system and I show offline.  I also verified that another tech is logged in. I have tried different browsers and even Chrome incognito,
      • Issue with Post to API using Python

        Hi Folks,  I'm having issues with creating a request in SDP through the API using Python and was hoping someone could help.  I've managed to get a working test script but if I try and put any variables into the input_data block then I just get invalid

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