Zoho Desk

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                        • Announcements

                        • Announcement: 'ME MDM' app renamed to 'Self Service'

                          Hello everyone. We are renaming the Mobile Device Manager Plus agent app from 'ME MDM' to 'Self Service'. The app will be automatically updated with a new name and logo on all user devices. The rollout will begin on August 15, 2026. The rollout will be
                        • Brand new logo update for Mobile Device Manager Plus MSP!

                          Hi there! Mobile Device Manager Plus MSP is getting a new logo! It hasn’t hit the streets (or screens) yet, but we figured we’d let you know beforehand. Why the change? This isn’t because of a merger, acquisition, or rebranding. It’s simply us doing what
                        • Major Updates on ME MDM Enrollment UI

                          We are excited to announce significant updates to the ME MDM Enrollment UI, aimed at enhancing your experience and streamlining the Enrollment process. These changes are planned for release in this Quarter and also applies to MDM in EC. 1. Enrollment
                        • Security Recommendations for Mobile Device Manager Plus MSP on-premises and Cloud!

                          With the growing number of cyberattacks on enterprises, we would like to share a few security recommendations that can help enhance the security of the corporate data that is accessed from the web console of both Mobile Device Manager Plus MSP on-premises and cloud editions.   For Mobile Device Manager Plus MSP on-premises users, the first step to secure access to the server is to disable the default admin account provided when downloading the product. We recommend either creating a new administrator
                        • Fix for Security Issue in Mobile Device Manager Plus MSP

                          Mobile Device Manager Plus MSP has fixed an arbitrary file upload vulnerability. This vulnerability could otherwise have allowed a malicious user to upload any file without proper validation in the Windows app dependency file upload functionality.  To exploit this vulnerability, the user must authenticate themselves by logging in to the Mobile Device Manager Plus MSP console; they also need permissions to add apps to the App Repository. These two prerequisites reduce the chance of someone exploiting