Mobile Device Manager Plus provides Day one support for iOS11
Mobile Device Manager Plus is completely compatible with the features offered in iOS 11, giving users improved mobile device management (MDM) capabilities. Here’s a glimpse of the new iOS 11 features that are supported by Mobile Device Manager Plus: Remotely view devices : You can remotely view the screens of managed devices. Manage classrooms using Classroom 2.0 : you can ensure teachers have all the required access to their students' devices without having to seek permission from students. Manage
Hotfix 8103 released
Dear Customers, Today we have released our hotfix 8103. Customers can download the hotfix from the below link https://www.manageengine.com/products/support-center/service-packs.html This release has the feature to store the default application (Windows installation) attachments to any Network drive. So this wont affect/occupy the installation disk space. Thank You Regards, Arun SupportCenter Plus
[Webinar] RANSOMWARE tracking and shutting down- Register now
What can you do when your network is under attack by ransomware? Register for free Watch and learn from a live demonstration, how to swiftly detect and quarantine ransomware 21st September @ 02 PM EDT Hosted by, Derek Melber, Active Directory MVP Looking forward,ADSolutions team.
ServiceDesk Plus 9324 Released
Dear Users, SDP 9324 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Issues Fixed in 9324: SD-68612: Request’s ‘Site’ gets changed to ‘Not associated to any site' while saving a resolution. SD-68614: When a service request has resources, then the resolution page freezes while clicking the add/ edit button. SD-68629 : Pick List values are not listed in Incident Template. Please refer to the below link for the steps to
e-book: 10 Must-have reports for any help desk manager
Having trouble tracking your incoming user requests and analyzing how it impacts your business? Or, has identifying high customer dissatisfaction areas become a riddle for you recently? We've put together a handy list of must-have reports that can help
Free webinar- 5 myths surrounding AD Group Policy- Register now
Understanding and employing Group Policy is inevitable when it comes to managing an Active Directory environment, yet many misconceptions surround it. Register for free Gain absolute clarity on Group Policy 19th September, 02 PM EDT & 14th November, 02 PM EST Hosted by, Derek Melber, Active Directory MVP Cheers!
ServiceDesk Plus 9322 Released
Dear Users, SDP 9322 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Issues Fixed in 9322: SD-68525 : LDAP authentication is not working when users are imported from Microsoft Active Directory Ldap server. SD-68470 : In dashboards page, clicking on “Requests approaching SLA Violation” widget’s drill down count does not redirect to the request list view page. SD-68119 , SD-68238 : Request details page : After updating
Key Manager Plus 5.2 released
Key Manager Plus 5.2 released We are happy to announce the release of Key Manager Plus 5.2 (Build 5200). We want to take this opportunity to thank all our customers and users for their feedback and continued support. Key Manager Plus 5.2 allows users to perform vulnerability checks for SSL certificates managed using Key Manager Plus. The vulnerability scan, which is run on SSL certificates in the repository as well as the end-point servers, effectively flags any insecure configurations / parameters
Free Webinar: Best practices for deploying and using Password Manager Pro
Hi, Privileged accounts are omnipresent and all pervasive in enterprises of all types and sizes. They provide unlimited access to company's servers, desktops, network devices, virtual servers, cloud applications and even mobile devices. Password Manager Pro helps IT teams securely store and effectively manage privileged administrative accounts in all environments - physical, virtual and cloud, mitigate security risks related to privileged access, preempt security breaches, overcome compliance issues
ServiceDesk Plus 9323 Released
Dear Users, We are glad to announce the release of latest servicepack 9323 for ServiceDesk Plus. This servicepack includes 9 new features , behaviour changes and bug fixes. Take a quick tour of our new features. Check out our Readme for more and download the servicepack here. Try our demo before upgrade. Step by step installation process can be accessed here. Regards, Edwin Vasantha Kumar Servicedesk Plus Team
Free Webinar: Active Directory auditing in 40 minutes
Join us for our free webinar "A comprehensive walk-through of Active Directory auditing in 40 minutes". Learn about Active Directory auditing and how ADAudit Plus can help you secure Active Directory with real time auditing and alerting, and get all your questions answered by our product experts. Sep 12th, 12 PM IST and Oct 12th, 2 PM EDT Register Now
ServiceDesk Plus 9321 Released
Dear Users, SDP 9321 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Issues Fixed in 9321: SD-68246 : Request Filter : Unable to select Group filters, if the group name contains special characters. SD-68343, SD-68255 : Unable to close the request using close request link received from resolved notification mail. SD-66939, SD-67155 : Service Template fields cache is not created properly such that the additional fields
Announcing the latest release of Applications Manager - Version 13.4
Applications Manager has just launched Version 13.4, available for download here – Version 13.4 and for update here – Service Packs. Applications Manager 13.4 features a number of new monitoring capabilities (out-of-the-box support for monitoring performance of IBM DB2 for I Series and ManageEngine ADManager Plus) and numerous additional improvements, bug fixes and security enhancements. Here is a quick look at everything that has gone into our latest launch: Key highlights of version 13.4: IBM DB2
Planned maintenance of our US Data Center [2nd - 10th Sep 2017]
Dear customers, It’s that time of the year again and we thought we should let you know in advance. As a part of our annual infrastructure maintenance, we will be upgrading our US data center infrastructure from September 2nd 2017 to September 10th 2017. We did a similar data center maintenance activity around the same time last year as well. During this upgrade process, ManageEngine AlarmsOne and all other Zoho services will continue to be operational and we do not anticipate any major interruptions
Release announcement: Version 3200
Hello there! We're happy to announce the release of Analytics Plus Version 3200. This release comes power-packed with a host of features like revamped homepage, support for Google cloud SQL DBs, faster integrations and more to make your analytics and reporting tasks simpler. Follow instructions on this page to upgrade to this version. Check out the feature highlights below. 1. Homepage gets a facelift. The new homepage layout sports all the import options in a single view. 2. Support for Google
ManageEngine Pitstop is transitioning to a new platform.
Hi folks! ManageEngine Community is on the brink of transitioning to a new platform and we wanted to share the exciting news with you! Why the change? To be honest, the platform we were on all these years was eol-ed a few years back. Besides, we thought it's time for a makeover. The new platform. Powered by Zoho Desk, the refreshed Community, the new platform comes with some perks like improved GUI, and is fully gamified. What this transition means to our members. 1. We've migrated the
ServiceDesk Plus 9320 Released
Dear Users, SDP 9320 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Issues Fixed in 9320: SD-68034 : Request Listview : Request column spacing is getting increased intermittently. SD-68227 : Request Listview : Unable to resize "Linked Requests" column. SD-68235 : In addition to the default module delimiter for request, emails with subject having the base delimiter is also considered to identify the parent request id.
Do you know about Analytics Plus' new license category?
I'll start with the fundamental question- Why does Analytics Plus require a new license category? Analytics Plus is licensed based on the number of named users (and not concurrent users) who need access to either read or create reports and dashboards. The problem was that this applied to every user; even to access a report in read-only mode, one would require a separate login account. And forcing a user to logon to the application simply to view reports seemed a little far-fetched. The fix - Dashboard
Don't miss out: ManageEngine's Global Active Directory Seminar - Join us in October.
Hey, The Global Active Directory Seminar series is back to the place where it all began—the United States. And who doesn't love to be on their home turf? We sure do! This time around we're headed to Los Angeles and Chicago. Join Derek Melber, Active Directory MVP, for a day-long seminar and get valuable insights on how to manage and monitor your AD environment in a better way. Our product experts will also be shedding light on how to keep the many weirdly-named IT security threats at bay.
Service Pack 8102 released
Dear Customers, Today we have released the SupportCenter Plus service pack/hotfix 8102. Please find the list of issues fixed in this release https://supportcenter.wiki.zoho.com/ReadMe-V3.html#8102 Here you can download the service pack/hotfix https://www.manageengine.com/products/support-center/service-packs.html Thank You Regards, Arun Kumar - Tech Support Manager ManageEngine- SupportCenter Plus Direct Number : + 1 408 352 9115 X 7213
ServiceDesk Plus 9319 Released
Dear Users, SDP 9319 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Issues Fixed in 9319: SD-60611 : Timeout issue occurs while importing large number of users from LDAP SD-47313, SD-66129, SD-62175 : Cursor is not placed in the "to" field or the "description" field when we hit the 'reply' button in requests. SD-65711 : "Change Password" option is available for users who have logged using the AD authentication. SD-66772
Mobile Device Manager Plus - Free Training
Join us on 24th August 2017 and 31th August 2017 at 11:30 EDT for a free training session on ManageEngine's enterprise mobility management solution - Mobile Device Manager Plus! Following topics will be covered on August 24th: Device Enrollment and Provisioning: Manage devices by enrolling it via various enrollment methods Regulate devices by pre-configuring policies Audit your organization asset data Following topics will be covered on August 31st: App Management and Device Security: Silent installation
Join our NYC User Conference this September 12th and 13th!
Hi Folks, This two-day event focuses on sessions to help you get the most out of your ManageEngine software, dive deep into our various products, and learn about feature updates, best practices, trends, and integrations. But in addition to that, we'll also have plenty of time for one-on-one sessions with industry and product experts, networking, and much more. Register now. We'll give you a sneak peak of new products and features, and even look at our roadmaps for the future. On top of it all,
Join our NYC User Conference this September 12th and 13th!
This two-day event focuses on sessions to help you get the most out of your ManageEngine software, dive deep into our various products, and learn about feature updates, best practices, trends, and integrations. But in addition to that, we'll also have plenty of time for one-on-one sessions with industry and product experts, networking, and much more. Register now. We'll give you a sneak peak of new products and features, and even look at our roadmaps for the future. On top of it all, we'll keep
NYC user conference - 12th and 13th of September
Join our NYC User Conference this September 12th and 13th! This two-day event focuses on sessions to help you get the most out of your ManageEngine software, dive deep into our various products, and learn about feature updates, best practices, trends,
ServiceDesk Plus 9318 Released
Dear Users, SDP 9318 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Issues Fixed in 9318: SD-68181 : When service catalog common additional field are added as columns under the request list view, when a pickup/assign operation happens from the request list view, those visible column's common additional field information will get removed from service request which is picked up or assigned. Please refer to the below
[Upcoming Webinar] Manage your change better with advanced analytics
If you are having trouble managing changes in your service desk or frustrated doing damage control because of unplanned changes, you need a plan, and fast. Join us for a webinar on the 17th of this month and learn how analytics can help you build a robust change management strategy. In this webinar, you'll learn how analytics can help you Plan your changes ahead of time, and improve service delivery. Manage emergency changes with ease. Correlate technician workload with volume of incoming change
Exchange mailbox and storage reporting and analysis
Week 3 of ManageEngine's free training -Register now August 9, 2017 2pm PDT The previous 2 workshops of this workshop series involved the auditing and monitoring of your Exchange Servers. This Wednesday, you will learn how to generate granular reports on various storage components in your Exchange environment. Note: This week has no continuation whatsoever with the previous sessions. You can still attend even if you missed the earlier sessions. In this session, you will learn how to: ●Fetch
Desktop Central Patch Management now supports Windows 10 Education Edition
Dear All, We are happy to inform you that Desktop Central supports all new Windows 10 Education Edition. You can use the regular method to patch this edition via Desktop Central. Do let us know if you have a feedback or additional questions. We will be glad to assist you. Regards, ----- Dinesh Babu J Sr. Technical Consultant Desktop and Mobile Device Management Solution Direct Support : +1 408 916 9886 Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS) [ Desktop Management | Desktop
ServiceDesk Plus 9317 Released
Dear Users, SDP 9317 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Issues Fixed in 9317: SD-67766: When users migrate from builds older than 9313 to the 9315 and having two or more users with same login name but different domain along with "Not in Domain" present, then those user's will not be able to login to the application. SD-67751: Request list view page is blank, if the selected custom filter name has a single
SysAdmin Day'17: Caption the SysAdmemes and win!
SysAdmin Day a.k.a System Administrator Appreciation Day' 2017 is coming. With this special day right around the corner, ManageEngine is going to be dishing out fun activities every week up and until the big day, to give all SysAdmins worldwide, a bit of a bash! First up, we have the SysAdmemes contest, so come aboard, caption the memes we've displayed below and show off your wit and humor! Also, stand a chance to be among the 25 lucky folks we'll be awarding $15 Amazon gift vouchers to! Click
SysAdmin Day'17: Download these cool posters and win!
We're inching toward System Administrator Appreciation Day' 17 and the excitement is real! To keep the excitement going, we at ManageEngine have come up with GoT based posters that spoofs popular Game of Thrones characters, giving them an IT twist. Each poster is a work of art that aligns with Sysadmin personalities, and we're sure they will make you smile. The hard copies of these posters can adorn your work desk or sit on your computers as wall papers. So, you'll need to do just that: 1. Download/print
ServiceDesk Plus 9315 Released
Dear Users, We are glad to announce the release of latest servicepack 9315 for ServiceDesk Plus. This servicepack includes 11 new features , behaviour changes and bug fixes. Take a quick tour of our new features. Check out our Readme for more and download the servicepack here. Try our demo before upgrade. Step by step installation process can be accessed here. Regards, Edwin Vasantha Kumar Servicedesk Plus Team
Real-time change auditing of mailbox logons, properties, and databases
Calling all Exchange admins! ManageEngine is starting its next workshop series on Exchange administration best practices and how Exchange Reporter Plus can help you. Free training from ManageEngine July 26, 2017 Wednesday | 2pm PDT Register now! The recent bout of security attacks have made admins extra vigilant about continuously auditing their Exchange components. Keeping your Exchange environment secure must be your number 1 priority, and by
[Free] ADManager Plus online workshop series
Free ADManager Plus online workshop series July 25th - August 2nd, 2017 Save your seat ManageEngine's most sought-after workshop series on ADManager Plus is back due to popular demand! This series, comprising of 5 workshops, will get up close and personal with various features of ADManager Plus, and explain how you can leverage the product with the help of real-time use cases. Agenda: These workshops will show you how you can: Manage group membership and file server permissions. Build a custom
Let us celebrate our everyday heroes!
July 28, 2017, is the SysAdmin appreciation day. Let us recognize and thank our IT warriors for their hard work and dedication. Let’s face it. If not for our SysAdmins we wouldn't be able to get through a single business day with zero hiccups. Most of the times, we hardly spare a minute to say thanks for all that we get done by our SysAdmins. Now is our chance to thank them for the year round work they do. To all the SysAdmins out there, we, at ManageEngine, would like to truly thank you for
ServiceDesk Plus 9316 Released
Dear Users, SDP 9316 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Issue Fixed in 9316 : SD-67740: Request list view page is blank for some technicians after migrating to 9315.The scenario is as follows, Some technicians sets the 'Refresh frequency' to some value, say 3 or 5 After some time, he sets it back to 'Never' The server is now upgraded to 9315. Please refer to the below link for the steps to install the
ManageEngine Log360 free online workshop series - Register now
We are excited to announce our exclusive free online workshop series for Log360 from this week. We have designed the topics of this workshop series based on the popular demands of our customers. So, we hope you're as excited as we are. Insights from this series will take you one step ahead of your peers. So hurry up and register right away. Free online Log360 workshop series 2017 25th July - 16th August 2017 Every Tuesday & Wednesday Register Now Highlights of this workshop: Our workshop focuses
Newsletter de Julio
¡Newsletter de julio! El día del SysAdmin está llegando. Celébralo junto a ManageEngine! Actualízate sobre todas las novedades que tenemos este mes y recuerda inscribirte aquí para recibirlos mensualmente en tu buzón de correo
What's new in Analytics Plus - Release announcement
Hello! We are elated to announce that the latest release of Analytics Plus( version 3140) has some power-packed features, to make your analytics journey smoother. 1. Get out-of-the box analytics for change management module in ServiceDesk Plus Our most
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