Sl.No
|
Feature ID
|
Description
|
| 1 |
8531 |
In the Home -> Dashboard Announcement widget "Show all" link is not available when there are no active announcements in the list |
| 2 |
12106 |
Request reply draft gets discarded, when mail sending failed or sending reply to a non-existent email address. |
| 3 |
12875 |
Telephony Integration - Supports latest version of Asterisk (Version 13.7.2) |
| 4 |
13098 |
When you hover over a report name in Reports module, the report description tooltip popover doesn't go away |
| 5 |
13117 |
Priority is not set in a request, when it's created from Outlook email client. |
| 6 |
13120 |
When the Suggest Solutions for Contacts setting is disabled (Intelligent Response System) in Admin-->Global Settings-->Settings-->Request Settings, still the Suggested Solutions title pops up in Customer Portal |
| 7 |
13123 |
Request reply draft remains on the request, even after the reply is sent in specific case. |
| 8 |
13124 |
Request Resolution is not getting updated when using the Request Actions > Edit option |
| 9 |
13144 |
Scheduler - While marking leave in the calendar, it's not getting saved in Support Rep time zone.
|