Dear Users,

SDP 9211 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

  

   

    
Issues Fixed in 9211:

   
  
  

   
SD-62895 : Unable to login to application when AD/LDAP authentication is enabled.

   
SD-62896 : Unable to login to android app after upgrading the application server to 9210.

  
  

   

  

  

   

    

     Please refer to the below link for the steps to install the patch.
    
   
   

    

   
   

    

      

       
        

         

          https://www.manageengine.com/products/service-desk/service-packs.html#sp
         
         

          

         
        
        

         
Regards,
         
Edwin Vasantha Kumar
         
Servicedesk Plus Team