Manage DHCP Servers using OpUtils - Beta
We are happy to announce the availability of the beta version to manage your DHCP Servers using OpUtils. Supported DHCP Servers Microsoft DHCP Server 2003 Microsoft DHCP Server 2008 Feature Highlights Add all your DHCP Servers and monitor the details of IP Scopes like Total IP Addresses Leased IP Addresses Available IP Addresses Reserved IP Addresses Alert Notifications when the Leased IP Addresses in a scope reaches a specified limit The beta version can be downloaded from here. Note: It is recommended
Free webinar on end-user experience monitoring featuring JP Garbani
We live in a world focused on managing IT as a business service and aligning IT with business goals. However, little attention is devoted to monitoring actual end-user experience. End-user experience monitoring provides visibility into end users’ experience of business-critical applications, helping organizations rapidly address performance issues before they impact business productivity. Here’s a chance for you to see what your end users see. Join JP Garbani Vice President, Principal Analyst serving
ManageEngine Desktop Central : February 2013 - Patch Tuesday support - status update
Hi Admins, Greetings and Good day. Here is a quick update on the February , 2014 Patch Tuesday. New Security Bulletins : MS14-005 - Vulnerability in Microsoft XML Core Services Could Allow Information Disclosure (2916036) - Supported. MS14-006 - Vulnerability in IPv6 Could Allow Denial of Service (2904659) - Supported. MS14-007 - Vulnerability in Direct2D Could Allow Remote Code Execution (2912390) - Supported. MS14-008 - Vulnerability in Microsoft Forefront Protection for Exchange Could Allow Remote
SDP 9.0 Beta Registration
We are coming up with the SDP 9.0 beta. We acknowledge that the release is getting delayed, but you can be rest assured that this time is fully utilized to enhance the product quality. Users who are interested to test and provide their valuable feedback, please register through the below URL, http://www.manageengine.com/products/service-desk/sdp-beta-signup-form.html Features in SDP 9.0 release includes... 1. Change Enhancement 2. Software Enhancement - Suite License Management 3. Multi Currency
ManageEngine OpManager 11.1 - Now Available!
Dear All ManageEngine is glad to announce the availability of OpManager Build No 11100 for download and evaluation. Following features are the highlights of this release: CMDB Plug-in - The Plug-in helps you to get in-depth visibility of your assets present in your IT environment. This allows you to manage all your IT components based on their business criticality and make informed decisions Root Cause Analysis Add On - Enterprise IT departments need sophisticated monitoring for each aspect of their
Cisco Application Visibility and Control available in NetFlow Analyzer 9.8.6 Build 9865 (Beta)
Hi Folks, We are glad to announce the release of NetFlow Analyzer 9.8.6 Build 9865(Beta) which supports Cisco Application Visibility and Control(AVC). We take this opportunity to thank all our customers and users for their feedback and the continued support. What is AVC? Cisco Application Visibility and Control is the combination of multiple technologies which found in the Cisco ASR 1000 series and Cisco Integrated Service router generation 2 (ISR G2). Cisco AVC allows network administrators to
Hotfix 7929 released
Dear Customers, Today we have released our latest hotfix 7929. Here you can download the hotfix http://www.manageengine.com/products/support-center/service-packs.html Here you can find the list of features included and the issues fixed in this release https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7929 Thank You Regards, Arun SupportCenter Plus
Volume based billing available
Hi, We are glad to announce the availability of a feature pack with regard to the billing feature over the NetFlow Analyzer Professional Plus Edition. This will include the following features: 1.Volume based billing. 2. Ad Hoc billing - Users can generate on-demand bills instead of having to wait for the end of the billing cycle for the bill to be generated (both on speed based billing and volume based billing). 3. Alerts when a specified percentage of the usage quantity is reached (ex: send an alert
ManageEngine Desktop Central : Jan 2014 - Patch Tuesday support - status update
Hi Folks, Good day. Quick update on the January, 2014 Patch Tuesday. New Security Bulletins : MS14-001 - Vulnerabilities in Microsoft Word and Office Web Apps Could Allow Remote Code Execution (2916605) - Supported. MS14-002 - Vulnerability in Windows Kernel Could Allow Elevation of Privilege (2914368) - Supported. MS14-003 - Vulnerability in Windows Kernel-Mode Drivers Could Allow Elevation of Privilege (2913602) - Supported. MS14-004 - Vulnerability in Microsoft Dynamics AX Could Allow Denial
Hotfix 7928 released
Dear Customers, Today we have released our next hotfix 7928 Here you can download the hotfix http://www.manageengine.com/products/support-center/service-packs.html Here is the instructions link for the upgrade http://www.manageengine.com/products/support-center/faq.html#upgradeservice Here is the list of features available and issues fixed in this hotfix https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7928 If you need assistance, please send a mail to supportcenterplus-support@manageengine.com
Season's Greetings from ManageEngine Desktop Central
Folks, Desktop Central wishes everyone a merry Christmas, Happy New Year and Happy Holidays. Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution Direct Support : +1 408 916 9886 Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS) How To | FAQ | KB | Videos Forum | Twitter | Blog | Road-map -- Try our ManageEngine Certification Program --
Access Passwords, Approve Requests While On The Go Using PMP Android App
We are glad to announce the availability of Password Manager Pro (PMP) Android App, which facilitates secure retrieval of privileged passwords and approval of access requests while on the go. The app can be downloaded directly from Google Play store. To get the app working, you should be using PMP 6.9 or higher versions. Highly Secure The app literally puts privileged password management in administrators’ hands - anytime, anywhere. It optimizes ease-of-use without compromising data security. The
Software Enhancement - Upgrade/Downgrade License Management
Dear All, We are planned to introduce ' Upgrade & Downgrade License Management ' in our product and we attached some sample pages for upgrade and downgrade license management in this presentation. So please go through this presentation and send your valuable feedback/suggestions.
Software Enhancement - Suite License Management
Dear All, We are planned to introduce ' Suite License Management ' in our product and we attached some sample pages for suite license management in this presentation. So please go through this presentation and send your valuable feedback/suggestions. --Murugesan K
ManageEngine Desktop Central : Dec 2013 - Patch Tuesday support - status update
Hi Folks Greetings. Here is a quick update for December, 2013 on Patch Tuesday. New Security Bulletins : MS13-096 - Vulnerability in Microsoft Graphics Component Could Allow Remote Code Execution (2908005) - Supported MS13-097 - Cumulative Security Update for Internet Explorer (2898785) - Supported MS13-098 - Vulnerability in Windows Could Allow Remote Code Execution (2893294) - Supported MS13-099 - Vulnerability in Microsoft Scripting Runtime Object Library Could Allow Remote Code Execution (2909158)
ManageEngine® Firewall Analyzer 7.6 Released
ManageEngine® Firewall Analyzer 7.6 Released We are happy to announce the release of ManageEngine Firewall Analyzer 7.6 (GA) Download Standalone Edition Distributed Edition Existing Customers Existing users can seamlessly migrate from 7400 build to the 7600 release build. Download the Service Pack. What's new in this release? 7.6 - Build 7600 - Distributed Edition GA release of Firewall Analyzer Distributed Edition New Features - Admin Server There are no new features available for Admin Server
New Release: Applications Manager 11.5
Applications Manager has just released an update – version 11.5. This update has incorporated a number of new features as well as minor touch-ups. With today’s release, here are some of the changes that our users need to be aware of: Applications Manager Android App: Our native application for android devices provides comprehensive application monitoring on the go. You can get an overview of all the monitors, monitor groups and subgroups with the availability and health status. And track 'outages'
SupportCenter Plus build 7927 is released
Dear Customers, Our latest build 7927 is released with the fix for the issues reported earlier on 7926 along with couple of new enhancements. More information is available on the page accessed through the link below, https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7927 Build can be downloaded from here, http://www.manageengine.com/products/support-center/service-packs.html Please do contact us for any assistance with the upgrade. We are reachable at +1 408 352 9115 or mail us to supportcenterplus-support@manageengine.com
ManageEngine Desktop Central : Nov 2013 - Patch Tuesday support - status update
Hi Folks Good day. Quick update on the November, 2013 Patch Tuesday. New Security Bulletins : MS13-088 - Cumulative Security Update for Internet Explorer (2888505) - Supported MS13-089 - Vulnerability in Windows Graphics Device Interface Could Allow Remote Code Execution (2876331) - Supported MS13-090 - Cumulative Security Update of ActiveX Kill Bits (2900986) - Supported MS13-091 - Vulnerabilities in Microsoft Office Could Allow Remote Code Execution (2885093) - Supported MS13-092 - Vulnerability
OpManager MIB Repository now available for download (MIBs.zip)
Folks We have been repairing a lot of MIBs over a period of time for several customers. From simple dependent MIBs missing cases to some tricky problems we have been fixing them all with your help. Here is a compilation of some of the MIBs that have been fixed. You can download them individually by clicking on the MIB name. If you want to contribute use the ADD button Edit Delete Reply
ManageEngine Desktop Central : Oct 2013 - Patch Tuesday support - status update
Hello Everyone, Good day. Quick update on the October, 2013 Patch Tuesday. The below patches were supported 11.00 AM EST Yesterday. New Security Bulletins : MS13-080 - Cumulative Security Update for Internet Explorer (2879017) - Supported MS13-081 - Vulnerabilities in Windows Kernel-Mode Drivers Could Allow Remote Code Execution (2870008) - Supported Security Update for Windows 7 (KB2862330) update. Not Supported. Due to BSOD problem. MS13-082 - Vulnerabilities in .NET Framework Could Allow
Hotfix 7926 released
Dear Customers, Today we have released our latest hotfix 7926. Click Here to download the hotfix 7926. Here is the list of features included and the issues fixed in this release https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7926 Here is the step by step instructions for the upgrade process http://www.manageengine.com/products/support-center/faq.html#upgradeservice Thank You Regards, Arun SupportCenter Plus
OpUtils Localized for Chinese
Hi All, We are pleased to inform you that OpUtils user interface has now been localized in Chinese language. This means that network administrators will be able to manage their IP space and switch ports by seeing the instructions in their own language. To change the language, Click Personalize Choose Language as Chinese and Save Refresh the page to see the UI in Chinese. Cheers, Ananth
Hotfix 8212 released
Dear Users, Hotfix over 8200 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html ServiceDesk Plus 8.2 ReadMe New Features in 8212 (Released on: 17 September, 2013) SDF-52310 : Group Notification - Notify the selected Technician in the group for the following operations of the Request. PickUp Assign Merge Link\DeLink Problem Associate\Dissociate Change Associate\Dissociate Add\Delete Attachment SDF-52415 : REST API support
Join us at Oracle OpenWorld, SFO
It’s Oracle OpenWorld - the leading global educational and networking event held each year for Oracle technologists, customers and partners. And we’re glad to announce that ManageEngine will be exhibiting at the event for the second year in a row. Join us for this year at the Moscone Center in San Francisco between Sep 22 to 26, 2013. At Oracle OpenWorld, we will showcase Applications Manager’s new Oracle monitoring enhancements. We’ll demonstrate how well Applications Manager can monitor the health
Hotfix 7925 released
Dear Customers, Today we have released the hotfix 7925 Here you can download the hotfix http://www.manageengine.com/products/support-center/service-packs.html Here you can find the list of features included and the issues fixed in this release https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7925 Upgrade instructions available here Thank You Regards, Arun SupportCenter Plus
Hotfix 7924 released
Dear Customers, Today we have released our latest hotfix 7924. Please refer the below link to download the hotfix http://www.manageengine.com/products/support-center/service-packs.html Refer this link to know the list of feature included and the issues fixed in this hotfix https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7924 Here is the instructions link for the upgrade http://www.manageengine.com/products/support-center/faq.html#upgradeservice Thank You Regards, Arun SupportCenter Plus
ManageEngine NetFlow Analyzer 9.8.6 Build 9860 released!
We are glad to announce the release of NetFlow Analyzer 9.8.6 Build 9860. We take this opportunity to thank all our customers and users for their feedback and the continued support. Following features are the highlights of this release: 1) IP V6 support is extended to more reports In earlier versions, IPv6 related information is accessible only in troubleshooting report, now it is available in Source, Destination and Conversation reports of interface. 2) HighPerf Reporting Engine The
ManageEngine® Firewall Analyzer 8.0 Released
ManageEngine® Firewall Analyzer 8.0 Released We are happy to announce the release of ManageEngine Firewall Analyzer 8.0 (GA) Download Standalone Edition Distributed Edition Existing Customers Existing users can seamlessly migrate from 7600 build to the 8000 release build. Download the Service Pack. What's new in this release? 8.0 - Build 8000 - Distributed Edition GA release of Firewall Analyzer Distributed Edition New Features - Admin Server There are no new features available for Admin Server
Desktop Central Announces End Of Life for Old Patch Database!
Why this Announcement? Desktop Central’s Patch Management has significantly evolved in the last 2 years like introducing support for MS SQL, Mac Patch Management etc. These enhancements required a lot of internal changes in our Patch Database (DB) and have been maintaining several versions of the patch DB, so that the customers are not forced to migrate to any specific build. We are also planning to add a lot more features like patch uninstallation in the near future. It is extremely difficult
Meet us at VMworld 2013
We are participating in the VMworld 2013 US event, to be held at the Moscone Center in San Francisco between August 25-29, 2013. At the event, we will be showcasing multiple products including Applications Manager, OpManager, Site24x7 and Password manager pro. Specific to Applications Manager, we will be demoing our just released 11.3 version. The highlight of this version is the automatic mapping of VMs to physical storage arrays that provides better visibility into the performance of virtual resources
Applications Manager Version 11.3 released : includes enhanced VM-to-storage array mapping.
Applications Manager Version 11.3 is out now and, with it, we have tried to give our users visibility into the relationships between VMs and storage arrays. Also available now is our enhanced event log monitoring feature. Here is a quick glance of all the features that we’ve rolled out: VM-to-storage maps Traditional monitoring solutions focus on virtualization at the application level or the storage level, but not both. The VM-to-physical storage mapping feature gives users improved insight into
Access your passwords anytime, anywhere using iPhone app
You can now access your passwords while on the go using the PMP iPhone app. It can be downloaded directly from App Store. The app facilitates secure retrieval of privileged passwords and approval of access requests. To get the app working, you should be using PMP 6.9. Highly Secure The app literally puts privileged password management in administrators’ hands - anytime, anywhere. It optimizes ease-of-use without compromising data security. The iPhone app is as secure as the Password Manager Pro installation
Hotfix 7923 released
Dear Customers, Today we have released our next hotfix 7923 Here you can download the hotfix 7923 http://www.manageengine.com/products/support-center/service-packs.html Here you have the list of features and issues fixed in this hotfix https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7923 Thank You Regards, Arun SupportCenter Plus
Hotfix 7922 released
Dear Customers, Today we have released our new hotfix 7922 -> Create your own plugin with 'External Actions Plug-in' in SupportCenter Plus. We have developed a default plugin for JIRA application -> Option to add attachments via API and much more in this release Please go through the below link to know the list of features and issues fixed in this release https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7922 Here you can download the hotfix http://www.manageengine.com/products/support-center/service-packs.html
Participate in our ITIL survey!
Help us understand your business needs better by participating in our ITIL survey. https://survey.zohopublic.com/zs/DsBf4M Thanks, K. Andrew Navin SDP Support - FAQ ServiceDesk Plus - Help Desk Software of your Choice
Hotfix 7921 released
Dear Customers, We have released our new hotfix 7921 Here you can download the hotfix http://www.manageengine.com/products/support-center/service-packs.html Here you can find the list of issues fixed and the new features available in this hotfix https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7921 Here is the upgrade instructions http://www.manageengine.com/products/support-center/faq.html#upgradeservice Regards, Arun SupportCenter Plus
HotFix 7514 Released
Dear Users, A hotfix to build 7500 has been released. The service pack (7514) can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html The new build 7514 addresses the following Enhancements / Issues. Enhancements in this ServicePack : Caching enabled for default and referred site data like BusniessRules, ServiceLevelAgreement(SLA),Operational Hours, Holidays and Timezones. Following Performance Intensive operations can be turned off based on a
Automatically Log Alerts to Syslog Server
OpUtils allows you to automatically log alerts directly to your Syslog Server. In addition to the email notification, you can also make OpUtils log the alerts to your Syslog Server. This will help you to track and monitor all your network related alerts from a central point. Alerts from Switch Port Mapper, IP Address Manager (IPAM) and Rogue Detection tools has this option currently enabled. The latest version available in the website supports this feature (# build 60041 and above). If you are an
Hotfix 7920 released
Dear Customers, We have released our next hotfix 7920 Here you can download the hotfix 7920 http://www.manageengine.com/products/support-center/service-packs.html Here you can find the list of issues fixed and the new features from this link https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7920 Thank You. Regards, Arun SupportCenter Plus
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