Patch Tuesday Heads-up for May-2014
Team, Just a quick update on 3rd party update released yesterday. All Third Party updates released yesterday were support now. Adobe Flash Player for IE 13.0.0.214 (APSB14-14) Adobe Flash Player 13.0.0.214 (APSB14-14) Adobe Acrobat 10.1.10 Pro and Standard update - All languages (APSB14-15) Adobe Acrobat 11.0.07 Pro and Standard update - All languages (APSB14-15) Adobe Reader 11.0.07 update - All languages (APSB14-15) Adobe Reader 11.0.07 update - Multilingual (MUI) installer Adobe Reader 10.1.10
ManageEngine® Firewall Analyzer 8.1 - Now Available
ManageEngine is glad to announce the availability of Firewall Analyzer 8.1 (GA) Standalone Edition and Distributed Edition for download and evaluation (30 day free trail). In this release, Firewall Analyzer is enhanced with Integrated Compliance Management System that automates your compliance audits with its out-of-the-box reports on Regulatory Mandates such as: PCI DSS ISO 27001:2013 NERC- CIP NIST SANS With this release our product also supports, SonicWALL SSL-VPN applicance 'Application Reports'
Join Us at Citrix Synergy
Citrix Synergy, the premier enterprise mobility conference that provides new mobility strategy for organizations, is just a couple of weeks away and we are excited to be a part of this event for the first time. At Citrix Synergy, we will showcase Applications Manager’s Citrix Xenserver monitoring capability. We will help you deep dive into how Applications Manager discovers your entire Citrix Infrastructure and determines the health and performance of the host servers and their corresponding virtual
SupportCenter Plus Hotfix 7931 released
Dear Customers, We are happy to release 7931 hotfix today. New features in this release Solution Enhancements Action Plug-in Enhancements Option to notify multiple Support Reps while adding and updating a note. A separate contact notification has been included, when a request is assigned to a Support Rep. Issue fixes Valid email ids which starts with '_' underscore is supported Unable to edit 'Category' and 'Sub Category' fields using the Request View section edit, when the 'Item' field alone
ManageEngine Desktop Central : April 2014 - Patch Tuesday support - status update
Hi Team, Good day. Just a quick update on the April, 2014 Patch Tuesday. New Security Bulletins : MS14-017 - Vulnerabilities in Microsoft Word and Office Web Apps Could Allow Remote Code Execution (2949660) - Supported. MS14-018 - Cumulative Security Update for Internet Explorer (2950467) - Supported. MS14-019 - Vulnerability in Windows File Handling Component Could Allow Remote Code Execution (2922229) - Supported. MS14-020 - Vulnerability in Microsoft Publisher Could Allow Remote Code Execution
Heartbleed Vulnerability: Desktop Central Security Advisory
Heartbleed is a vulnerability in Open SSL. For more details on the vulnerability, refer to http://heartbleed.com Does this affect Desktop Central users? Yes, customers using Desktop Central version 9 (build #90000) is vulnerable to heartbleed. Customers, who use version below build #90000, are NOT Vulnerable to heartbleed. How do I get this fixed? If you are using Desktop Central build #90000, follow the steps provided here to get this fixed. Here is the URL for convenience. http://www.manageengine.com/products/desktop-central/heartbleed-fix.html?forumIf
Applications Manager not hurt by Heartbleed
You do not have to worry about the Heartbleed security flaw when using Applications Manager. Applications Manager is not affected by heartbleed. Most of our underlying modules use Tomcat web server where BIO and NIO connectors are used. These connectors use the JSSE SSL whereas the APR/native connector uses OpenSSL. None of the underlying Applications Manager modules use the APR/native connector. Though Applications Manager uses a self-signed SSL certificate for HTTPS mode of accessibility, these
Vulnerabilty issue in Open SSL 'Heartbleed'
Dear Customers, In the recent days, you might heard about 'Heartbleed' vulnerability bug in OpenSSSL across the Web. Here is the detailed information about this bug http://heartbleed.com/ This post is to inform our customers, that our application is not affected by this vulnerability. We dont use OpenSSL in our product, default certificates are generated using 'Java keytool'. Hence there is no possibility of our application getting affected by this bug. Thank You Regards, Arun SupportCenter Plus
Heartbleed Vulnerability: Password Manager Pro Security Advisory
Heartbleed vulnerability, the serious flaw in OpenSSL's TLS implementation is perhaps the biggest vulnerability in internet history and has sent panic waves. Naturally, you would be very much concerned and we are sure you would want to hear from us on its impact on Password Manager Pro. If you are wondering what this Heartbleed bug is all about, this is for you: It's a bug in OpenSSL's TLS implementation, a software library used to secure the transmission of private information. It is actually
SupportCenter Plus Build 7930 released
Hello Customers, SupportCenter Build 7930 is available for upgrade. Please go through the page on the link below for more information, http://www.manageengine.com/products/support-center/service-packs.html Thanks Jai Anand K SupportCenter Plus
Manage DHCP Servers using OpUtils - Beta
We are happy to announce the availability of the beta version to manage your DHCP Servers using OpUtils. Supported DHCP Servers Microsoft DHCP Server 2003 Microsoft DHCP Server 2008 Feature Highlights Add all your DHCP Servers and monitor the details of IP Scopes like Total IP Addresses Leased IP Addresses Available IP Addresses Reserved IP Addresses Alert Notifications when the Leased IP Addresses in a scope reaches a specified limit The beta version can be downloaded from here. Note: It is recommended
Free webinar on end-user experience monitoring featuring JP Garbani
We live in a world focused on managing IT as a business service and aligning IT with business goals. However, little attention is devoted to monitoring actual end-user experience. End-user experience monitoring provides visibility into end users’ experience of business-critical applications, helping organizations rapidly address performance issues before they impact business productivity. Here’s a chance for you to see what your end users see. Join JP Garbani Vice President, Principal Analyst serving
ManageEngine Desktop Central : February 2013 - Patch Tuesday support - status update
Hi Admins, Greetings and Good day. Here is a quick update on the February , 2014 Patch Tuesday. New Security Bulletins : MS14-005 - Vulnerability in Microsoft XML Core Services Could Allow Information Disclosure (2916036) - Supported. MS14-006 - Vulnerability in IPv6 Could Allow Denial of Service (2904659) - Supported. MS14-007 - Vulnerability in Direct2D Could Allow Remote Code Execution (2912390) - Supported. MS14-008 - Vulnerability in Microsoft Forefront Protection for Exchange Could Allow Remote
SDP 9.0 Beta Registration
We are coming up with the SDP 9.0 beta. We acknowledge that the release is getting delayed, but you can be rest assured that this time is fully utilized to enhance the product quality. Users who are interested to test and provide their valuable feedback, please register through the below URL, http://www.manageengine.com/products/service-desk/sdp-beta-signup-form.html Features in SDP 9.0 release includes... 1. Change Enhancement 2. Software Enhancement - Suite License Management 3. Multi Currency
ManageEngine OpManager 11.1 - Now Available!
Dear All ManageEngine is glad to announce the availability of OpManager Build No 11100 for download and evaluation. Following features are the highlights of this release: CMDB Plug-in - The Plug-in helps you to get in-depth visibility of your assets present in your IT environment. This allows you to manage all your IT components based on their business criticality and make informed decisions Root Cause Analysis Add On - Enterprise IT departments need sophisticated monitoring for each aspect of their
Cisco Application Visibility and Control available in NetFlow Analyzer 9.8.6 Build 9865 (Beta)
Hi Folks, We are glad to announce the release of NetFlow Analyzer 9.8.6 Build 9865(Beta) which supports Cisco Application Visibility and Control(AVC). We take this opportunity to thank all our customers and users for their feedback and the continued support. What is AVC? Cisco Application Visibility and Control is the combination of multiple technologies which found in the Cisco ASR 1000 series and Cisco Integrated Service router generation 2 (ISR G2). Cisco AVC allows network administrators to
Hotfix 7929 released
Dear Customers, Today we have released our latest hotfix 7929. Here you can download the hotfix http://www.manageengine.com/products/support-center/service-packs.html Here you can find the list of features included and the issues fixed in this release https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7929 Thank You Regards, Arun SupportCenter Plus
Volume based billing available
Hi, We are glad to announce the availability of a feature pack with regard to the billing feature over the NetFlow Analyzer Professional Plus Edition. This will include the following features: 1.Volume based billing. 2. Ad Hoc billing - Users can generate on-demand bills instead of having to wait for the end of the billing cycle for the bill to be generated (both on speed based billing and volume based billing). 3. Alerts when a specified percentage of the usage quantity is reached (ex: send an alert
ManageEngine Desktop Central : Jan 2014 - Patch Tuesday support - status update
Hi Folks, Good day. Quick update on the January, 2014 Patch Tuesday. New Security Bulletins : MS14-001 - Vulnerabilities in Microsoft Word and Office Web Apps Could Allow Remote Code Execution (2916605) - Supported. MS14-002 - Vulnerability in Windows Kernel Could Allow Elevation of Privilege (2914368) - Supported. MS14-003 - Vulnerability in Windows Kernel-Mode Drivers Could Allow Elevation of Privilege (2913602) - Supported. MS14-004 - Vulnerability in Microsoft Dynamics AX Could Allow Denial
Hotfix 7928 released
Dear Customers, Today we have released our next hotfix 7928 Here you can download the hotfix http://www.manageengine.com/products/support-center/service-packs.html Here is the instructions link for the upgrade http://www.manageengine.com/products/support-center/faq.html#upgradeservice Here is the list of features available and issues fixed in this hotfix https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7928 If you need assistance, please send a mail to supportcenterplus-support@manageengine.com
Season's Greetings from ManageEngine Desktop Central
Folks, Desktop Central wishes everyone a merry Christmas, Happy New Year and Happy Holidays. Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution Direct Support : +1 408 916 9886 Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS) How To | FAQ | KB | Videos Forum | Twitter | Blog | Road-map -- Try our ManageEngine Certification Program --
Access Passwords, Approve Requests While On The Go Using PMP Android App
We are glad to announce the availability of Password Manager Pro (PMP) Android App, which facilitates secure retrieval of privileged passwords and approval of access requests while on the go. The app can be downloaded directly from Google Play store. To get the app working, you should be using PMP 6.9 or higher versions. Highly Secure The app literally puts privileged password management in administrators’ hands - anytime, anywhere. It optimizes ease-of-use without compromising data security. The
Software Enhancement - Upgrade/Downgrade License Management
Dear All, We are planned to introduce ' Upgrade & Downgrade License Management ' in our product and we attached some sample pages for upgrade and downgrade license management in this presentation. So please go through this presentation and send your valuable feedback/suggestions.
Software Enhancement - Suite License Management
Dear All, We are planned to introduce ' Suite License Management ' in our product and we attached some sample pages for suite license management in this presentation. So please go through this presentation and send your valuable feedback/suggestions. --Murugesan K
ManageEngine Desktop Central : Dec 2013 - Patch Tuesday support - status update
Hi Folks Greetings. Here is a quick update for December, 2013 on Patch Tuesday. New Security Bulletins : MS13-096 - Vulnerability in Microsoft Graphics Component Could Allow Remote Code Execution (2908005) - Supported MS13-097 - Cumulative Security Update for Internet Explorer (2898785) - Supported MS13-098 - Vulnerability in Windows Could Allow Remote Code Execution (2893294) - Supported MS13-099 - Vulnerability in Microsoft Scripting Runtime Object Library Could Allow Remote Code Execution (2909158)
ManageEngine® Firewall Analyzer 7.6 Released
ManageEngine® Firewall Analyzer 7.6 Released We are happy to announce the release of ManageEngine Firewall Analyzer 7.6 (GA) Download Standalone Edition Distributed Edition Existing Customers Existing users can seamlessly migrate from 7400 build to the 7600 release build. Download the Service Pack. What's new in this release? 7.6 - Build 7600 - Distributed Edition GA release of Firewall Analyzer Distributed Edition New Features - Admin Server There are no new features available for Admin Server
New Release: Applications Manager 11.5
Applications Manager has just released an update – version 11.5. This update has incorporated a number of new features as well as minor touch-ups. With today’s release, here are some of the changes that our users need to be aware of: Applications Manager Android App: Our native application for android devices provides comprehensive application monitoring on the go. You can get an overview of all the monitors, monitor groups and subgroups with the availability and health status. And track 'outages'
SupportCenter Plus build 7927 is released
Dear Customers, Our latest build 7927 is released with the fix for the issues reported earlier on 7926 along with couple of new enhancements. More information is available on the page accessed through the link below, https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7927 Build can be downloaded from here, http://www.manageengine.com/products/support-center/service-packs.html Please do contact us for any assistance with the upgrade. We are reachable at +1 408 352 9115 or mail us to supportcenterplus-support@manageengine.com
ManageEngine Desktop Central : Nov 2013 - Patch Tuesday support - status update
Hi Folks Good day. Quick update on the November, 2013 Patch Tuesday. New Security Bulletins : MS13-088 - Cumulative Security Update for Internet Explorer (2888505) - Supported MS13-089 - Vulnerability in Windows Graphics Device Interface Could Allow Remote Code Execution (2876331) - Supported MS13-090 - Cumulative Security Update of ActiveX Kill Bits (2900986) - Supported MS13-091 - Vulnerabilities in Microsoft Office Could Allow Remote Code Execution (2885093) - Supported MS13-092 - Vulnerability
OpManager MIB Repository now available for download (MIBs.zip)
Folks We have been repairing a lot of MIBs over a period of time for several customers. From simple dependent MIBs missing cases to some tricky problems we have been fixing them all with your help. Here is a compilation of some of the MIBs that have been fixed. You can download them individually by clicking on the MIB name. If you want to contribute use the ADD button Edit Delete Reply
ManageEngine Desktop Central : Oct 2013 - Patch Tuesday support - status update
Hello Everyone, Good day. Quick update on the October, 2013 Patch Tuesday. The below patches were supported 11.00 AM EST Yesterday. New Security Bulletins : MS13-080 - Cumulative Security Update for Internet Explorer (2879017) - Supported MS13-081 - Vulnerabilities in Windows Kernel-Mode Drivers Could Allow Remote Code Execution (2870008) - Supported Security Update for Windows 7 (KB2862330) update. Not Supported. Due to BSOD problem. MS13-082 - Vulnerabilities in .NET Framework Could Allow
Hotfix 7926 released
Dear Customers, Today we have released our latest hotfix 7926. Click Here to download the hotfix 7926. Here is the list of features included and the issues fixed in this release https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7926 Here is the step by step instructions for the upgrade process http://www.manageengine.com/products/support-center/faq.html#upgradeservice Thank You Regards, Arun SupportCenter Plus
OpUtils Localized for Chinese
Hi All, We are pleased to inform you that OpUtils user interface has now been localized in Chinese language. This means that network administrators will be able to manage their IP space and switch ports by seeing the instructions in their own language. To change the language, Click Personalize Choose Language as Chinese and Save Refresh the page to see the UI in Chinese. Cheers, Ananth
Hotfix 8212 released
Dear Users, Hotfix over 8200 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html ServiceDesk Plus 8.2 ReadMe New Features in 8212 (Released on: 17 September, 2013) SDF-52310 : Group Notification - Notify the selected Technician in the group for the following operations of the Request. PickUp Assign Merge Link\DeLink Problem Associate\Dissociate Change Associate\Dissociate Add\Delete Attachment SDF-52415 : REST API support
Join us at Oracle OpenWorld, SFO
It’s Oracle OpenWorld - the leading global educational and networking event held each year for Oracle technologists, customers and partners. And we’re glad to announce that ManageEngine will be exhibiting at the event for the second year in a row. Join us for this year at the Moscone Center in San Francisco between Sep 22 to 26, 2013. At Oracle OpenWorld, we will showcase Applications Manager’s new Oracle monitoring enhancements. We’ll demonstrate how well Applications Manager can monitor the health
Hotfix 7925 released
Dear Customers, Today we have released the hotfix 7925 Here you can download the hotfix http://www.manageengine.com/products/support-center/service-packs.html Here you can find the list of features included and the issues fixed in this release https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7925 Upgrade instructions available here Thank You Regards, Arun SupportCenter Plus
Hotfix 7924 released
Dear Customers, Today we have released our latest hotfix 7924. Please refer the below link to download the hotfix http://www.manageengine.com/products/support-center/service-packs.html Refer this link to know the list of feature included and the issues fixed in this hotfix https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7924 Here is the instructions link for the upgrade http://www.manageengine.com/products/support-center/faq.html#upgradeservice Thank You Regards, Arun SupportCenter Plus
ManageEngine NetFlow Analyzer 9.8.6 Build 9860 released!
We are glad to announce the release of NetFlow Analyzer 9.8.6 Build 9860. We take this opportunity to thank all our customers and users for their feedback and the continued support. Following features are the highlights of this release: 1) IP V6 support is extended to more reports In earlier versions, IPv6 related information is accessible only in troubleshooting report, now it is available in Source, Destination and Conversation reports of interface. 2) HighPerf Reporting Engine The
ManageEngine® Firewall Analyzer 8.0 Released
ManageEngine® Firewall Analyzer 8.0 Released We are happy to announce the release of ManageEngine Firewall Analyzer 8.0 (GA) Download Standalone Edition Distributed Edition Existing Customers Existing users can seamlessly migrate from 7600 build to the 8000 release build. Download the Service Pack. What's new in this release? 8.0 - Build 8000 - Distributed Edition GA release of Firewall Analyzer Distributed Edition New Features - Admin Server There are no new features available for Admin Server
Desktop Central Announces End Of Life for Old Patch Database!
Why this Announcement? Desktop Central’s Patch Management has significantly evolved in the last 2 years like introducing support for MS SQL, Mac Patch Management etc. These enhancements required a lot of internal changes in our Patch Database (DB) and have been maintaining several versions of the patch DB, so that the customers are not forced to migrate to any specific build. We are also planning to add a lot more features like patch uninstallation in the near future. It is extremely difficult
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