Dear Users,
SDP 9311 has been released and can be downloaded from the URL below,
https://www.manageengine.com/products/service-desk/service-packs.htmlIssues Fixed in 9311
- SD-67015: In SSO enabled environment, technicians are not able to access API after upgrading to 9310.
Please refer to the below link for the steps to install the patch.
Regards,Edwin Vasantha KumarServicedesk Plus Team