Dear User(s)

We released ServiceDesk Plus MSP - version 9.2 - Build - 9210.

Please refer the Migration path table available here and upgrade to our latest build 9210.

What's new in ServiceDesk Plus - MSP 9210 ?

Issues Fixed

SDPMSP-7191 : Start Time and End time are shown in different format(Worklog).

SDPMSP-9183 : HTML sanitation while request creation is not working properly.

SDPMSP-9547 : In Assets list view column chooser, Ip address option is missing.

SDPMSP-10130 : Purchase Additional fields are missing in column chooser.

SDPMSP-10208 : Email signature is out of shape when we exchange emails between SDP MSP and Outlook.

SDPMSP-10272 : Unable to select Server Product Type in certain areas.

SDPMSP-10276 : Unable to establish remote connection to an asset from request details page.

SDPMSP-10439 : Multiple rules are not getting copied In Field & Form Rules.

SDPMSP-10493 : Unable to update the End time using worklog api.

SDPMSP-10502 : Navigation (to other months) in the calendar - scheduler tab (Home page) is not working for Non-Admin technicians.

SDPMSP-10504 : While creating new worklog the owner name is not getting updated for the accounts which have contracts associated to it.

SDPMSP-10511 : When assets are imported via scanned xml and the xml doesnot contain sitename atrribute in accountinfo tag, then the asset is not added under default site of the mentioned account in the accountinfo tag

SDPMSP-10528 : Custom report does not get filtered based on account.

SDPMSP-10541 : Error while executing query report with string $Account.

SDPMSP-10525 : Unable to add / update Business impact details of an account using API.

SDPMSP-10527 : Additional fields details are not synced in Advanced Analytics integration in certain cases.

You can contact our support at sdpmsp@manageengine.com for any assistance. We will be glad to assist you.

PS : Please provide your email address in our "Help-> About" page present in the top right of the product user interface, so that you will get notified whenever there is a release.

We appreciate your valuable feedback always.

Thanks for your continuous support 

Santhosh

Manager - HelpDesk

ManageEngine ServiceDesk Plus MSP Team

Direct Support Number :+1-408-352-9131