Dear Users,

SDP 9314 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

New Features in 9314:

      

       
SDF-41121: Option to login to the mobile application using LDAP Authentication. If both LDAP and Local Authentication is enabled in your application, then entering either one of the passwords will allow you to successfully login to the application.
      
Issues Fixed in 9314:

      

       
SD-67037: If we click on the resolution text box of a default template and create a request, a blank resolution gets added.
       
SD-66363, SD-66841, SD-66842: Vulnerability issues are fixed.
      

Please refer to the below link for the steps to install the patch.
       

        https://www.manageengine.com/products/service-desk/service-packs.html#sp
       
       

        

       
       

        Regards,
       
       

        Edwin Vasantha Kumar
       
       

        Servicedesk Plus Team