Hot fix 8009 released
Dear Customers,
Regards,
Today we have released our hot fix 8009. Customers can download the hot fix from the below link
Please find below the upgrade instructions link
Please find the list of features included and the issues fixed in this release
| Features/Enhancements: | ||
| Sl.No |
Feature ID |
Description |
| 1 | 13234 | Support Rep Offline Notification - Option to notify Support Reps when assigned Support Rep is Offline, whenever a new reply is appended to requests. Available in Admin > Notification Rules |
| 2 | 13236 | In Solution List View, Browse by Topics option enhanced with a new tree-structured view |
| 3 | 13256 | In addition to delimeter (##), Email Conversations will be threaded in request based on Email Headers too. |
| Issues Fixed: | ||
| Sl.No |
Issue ID |
Description |
| 1 | 13220 | Description Editor is not showing in IE 11 version. |
Regards,
Arun Kumar - Tech Support Lead
ManageEngine- SupportCenter Plus
Direct Number : + 1 408 352 9115 X 7213
ManageEngine- SupportCenter Plus
Direct Number : + 1 408 352 9115 X 7213