Endpoint Central Agent continuous pop-up MacOS Dock
I've opened a ticket to support but I thought of checking here as well. Has anyone encountered issues with the UEM Agent popping up in the MacOS Dock every minute or so? It's become a nuisance and a distraction to all of our Mac users. Any ideas of what
Introducing OAuth Authentication feature for Mail Server Settings
Hello Everyone, We've got news! You can finally configure Endpoint Central Mail Server Settings by OAuth authentication. Upgrade now! As you may already know, Microsoft and Google are deprecating basic authentication (using username
Features for Enterprise
Hello, we are looking to take up Endpoint Central Enterprise and would like to findout before we buy if it will forfil our needs. Looking at the feature list we have a few items that are not availible in the cloud version, Windows 10 Modern Management
HP Warranty Update
I have added the HP Product Number as per you instructions (Admin, Feed Custom Data) Should the Warranty dates now update Automatically or do I have to manually go to each machine and hit scan for the Warranty fields to update? It clearly states when doing the above: The existing Product Number, Shipping Date and Expiry Date will be overwritten with the above mentioned values, which will also disable automatic warranty scan. As you have to key the HP Product code manually surely it doesn't turn
Integrate Desktop Central and Helpdesk plus (SaaS)
I have both Desktop Central and Helpdesk plus in SaaS form, is there a way to get the two integrated so that workstation from one system can import in to another? Thanks,
Updated MEDC from 10.1.0-SP2138.11 to 10.1.0-SP2138.13, unable to log on.
Invalid Username/Password. Tried stopping service and uninstalling update from updatemanager.bat, no effect. Unable to log on from a domain account but Local Logon works. Is there a an issue or has something changed?
Add all versions to Prohibited Software list
Is it possible to add all versions of an application to the Prohibited Software list, including any future versions? I can see a post from 2016 which said this was in development, but I can't see a way to do it so I'm not sure if it was ever impleme
Is there any integration/plugin for Desktop Central and EventLog Analyzer?
I'm looking at EventLog Analyzer as an SIEM solution but it looks like it has it's own web admin/console. I would love it if Desktop Central could be my "single pane of glass" for monitoring our workstations for alerts. Is there any integration or plugin
Database Backups Failing
Good Morning, I just migrated Desktop Central to a new Windows 2019 Server. The move was successful and I didn't have any issues. Now I am receiving an email Alert about the Database Backup Failed. The Scheduled backup of Desktop Central has failed. Reason
End of Support for OS X Mavericks (version 10.9) and OS X Yosemite (version 10.10)
Hey everyone, As you might already know, Apple stopped supporting OS X Mavericks (version 10.9) and OS X Yosemite (version 10.10) in 2016 and 2017 respectively. Hence, they no longer provide any security patches/updates for the same. However, ManageEngine
Dynamic Groups for Device Control
Am I able to use Dynamic Groups in the Device Control of DC ? It looks like only Static Groups are available
Dodgy Landing Page On Logon - 10.1.2138.11
After updating to Desktop Central 10.1.2138.11 on the first logon of the day the landing page is rather odd. After a second logon everything is back to normal.
Desktop Central cannot start after update from 10.1.2137.11 to 10.1.2137.15
Dear Sir/Madam, I upgraded Desktop Central server from 10.1.2137.11 to 10.1.2137.15. After upgraded, I couldn't start services. Please guide to rollback to previous version. Thanks.
All distribution server replication in warning since last update
Hi, I have noticed since the installation of the last version of DesktopCentral last week that all my distribution server are in warning about replication summary. I have the orange circle saying "replication cycle finished with some failures". If I go
OOps Something went wrong
I want to add a emai adress to the admin user account. Everytime i try this i get the Error need this to activate 2FA. any suggestions?
Desktop Central finds a new name!
Hello everyone! Good day! We are here with an exciting announcement! This May 2022, we are rebranding Desktop Central to Endpoint Central. This applies to our cloud and MSP offerings. Why this change? In 2005, Desktop Central debuted as a Client
Upgraded to 479, now PXE media will not replicate to remote sites.
Hi, I just upgraded to 479 this past week and now PXE media will not replicate to remote sites. What is up with quality control with updates lately? Introducing massive bugs/issues into production environments is not acceptable, and it seems to happen with every other update. I need ME support to assist ASAP. Thanks
10.1.2137.11 to 10.1.2138.11
I see the latest version 10.1.2138.11 is available for download here: Remote Windows Desktop Management and Administration Software - Download Service Pack (manageengine.com) The "if your build number is" column only lists up to 10.1.2137.10. We are on 10.1.2137.11.
Tableau Prep Builder being pushed out to some of our PCs even though it doesn't exist on our server - anybody else?
I've reached out to Support about this and they confirmed this is a known issue and they're working on a fix and will email us full details when they have them. Support stated this was not just affecting us and our server, but "all" systems. We have multiple
Upload Desktop Central Server logs via Web interface
Would like the ability that if support needs the logs from the Desktop Central Server and Distribution server that we can do this via the normal Desktop Central web interface support menu option. In addition, this would allow the upload WITHOUT shutting
What should be the latest production version?
Seeing that the Desktop Central MSP forum is dead I thought I would post here We seem to be confused with the versioning of Desktop Central MSP or at the very least the production version. Have an on prem installation which is 10.1.2138.9 however your
[COMPLETED] Scheduled Proactive Maintenance - US Datacenter on April 9th, 2022 | UEMS Cloud
Hello, We'll be carrying out proactive DB optimization in the US Datacenter for Desktop Central, Patch Manager Plus and Remote Access Plus. We'll be carrying out this planned maintenance to optimize a part of our user database residing in the US Datacenter.
Desktop Central Free training (Apr & May 2022)
[FREE TRAINING SERIES] Join us on our 6-part training series from April 6, 2022 to May 11, 2022 for a training session on ManageEngine's unified endpoint management solution - Desktop Central and its capabilities. REGISTER HERE Topics covered: April 6,
Some roaming agents you have selected are not supported under your current license edition
Hi, I'm trying to use the Free version of Desktop Central and am getting an error when trying to approve a laptop. Full error says: Some roaming agents you have selected are not supported under your current license edition and will not be approved. Proceed
Desktop Central, computer name not current?
We are seeing some instances where a computer has a different name than what is in DesktopCentral. For example, we start out with laptop01 that is in DesktopCentral. It is renamed via Windows to match a new naming convention, like newlaptop001. The system's name is up to date on the domain and it is restarted and logged in to by the typical user without issues. DesktopCentral is retaining the old name: laptop01. The agent is still communicating. If we go to Remote Control the computer, the new name
Pre / Post Deployment Settings
Hi, Notification Message during Deployment & Show deployment progress on the client systems The pop up windows is standard size for all screen size (most of the laptop user screen is occupies by POP Up)..it should be 10% of the screen size...I need pop
API version upgraded from 1.3 to 1.4
Hello, everyone! This notification is in regard to the introduction of a new API version 1.4 in Desktop Central. For security reasons, we recommend all our users to migrate from 1.2/1.3 to the new version 1.4 at the earliest. The difference in structure
Run Script that does not terminate
Can Desktop Central run a script that does not terminate. For example, if I have a pearl script that runs an nmap scan on multiple subnets continuously (never mind the why would you want to do this) can Desktop Central do this? I think it can but will
Access Denied error from agent install in remote office after update to 10.1.2137.9
Early apologies for the wall of text... We've been running with local + 2 remote offices for a few months without any trouble when today I noticed a new workstation that was deployed at one of the remote offices did not pick up the agent. The message
In SoM and remarks column - PC has checked in recently with DC
What is the meaning of: Credential is not available
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Configure Email Alerts - Overall disk space less than
I am currently using the "Configure Email Alerts - Overall disk space less than 5%" to alert me. This is working fine for all PC computers, but does not alert me to MAC computers that meet this threshold. Is this a bug? Rich
Looking for a way to determine if agent upgrade fails
We are seeing an issue where an agent upgrade fails and the system is then removed from DesktopCentral and we have no way of telling without going to the agent tab and looking for it. Many other systems have alerts to let admins know when systems have
post deployment applications not installing
I have several applications not installing as part of post deployment tasks using os deployment. The commands used are the correct ones, and the apps used to install before, then all of a sudden stopped working. Anyone ever seen this?
Invalid TCP/IP Configuration after OS deployment
I encountered an issue on a system I had deployed where it was unable to connect to the internet or do any DNS resolution post-Deployment. I found that underneath the TCP/IP properties for both the WiFi and OnBoard ethernet that automatically obtain DNS
OS imaging: how to retain original PC name?
Is there a way to have os deployments automatically use the computer's original name (from inventory) when reimagining systems in batch? The naming logic/field works alright when provisioning brand new systems or when you have a specific convention but
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Please update to the latest build of Secure Gateway Server!
Hello everyone, We have updated Desktop Central's Secure Gateway Server with a few enhancements and a bug fix. Please Download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90094)
Huge error log generate by desktop central
Hi, I used Desktop Central v10.121375 and integrate with SDP v11.3.11. Already I have problem with error log that generate by Desktop Central. I don't know about this issue, but my installation drive insufficient space to store this logs. I attached
How do I increase the Memory Usage limit of MEDC?
How do I increase the Memory Usage limit of MEDC? At peak usage (patching 100 servers or so at a time), the CPU is pegged at 100%, which is good and expected, and the network is pushing 500-600Mb, but the memory stands firm at 6.5GB used of 16GB RAM available,
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