Standard windows icon for a pending reboot is hidden
Hello, I have a problem with computers with Desktop Central Agent. It looks, that computers with Desktop Central agent do not display standard windows icon for pending restart: Does anybody have an idea if it is a computer problem or Desktop Central agent
Multicast deployments indefinitely stay at "Multicast deployment will start automatically at the end of...."
I've begun to test multicast deployments but am sort of at a standstill. The multicast image deployment should have begun on 4 of my test systems per the console, as well as I clicked the Deploy now button after they sat there for a couple of minutes
Importing SSL cert from Microsoft PKI
Hello--we are currently using ServiceDesk Plus and had to install Desktop Central to better manage Windows asset scanning. We are using DC 100% internal--it does not communicate with the outside. Creating the certificate for SD+ was very straight-forward.
Current port requirements for on-premis 10.1.2137.10
I can't seem to find anything in the documentation that lists ports required for 10.1.2137.10. I found a list here on PitStop from 9 years ago TCP Port 8020 - Used for HTTP communication between the server and the agent TCP Port 8383 - Used for HTTPS
Adding a script to OS Deployment Library?
I'm trying to puzzle out how to add a PowerShell script and dependencies for use during OS deployment. I see that the Add Applications page specifically refers to .exe files, although the documentation/user guide makes it seem scripts should be doable.
Windows Script Host error after 10.1.2137.9
Anyone getting the attached error? Seems to happen only when a user logs in. This started happening after the 10.1.2137.9 update.
Server saying it needs to be updated but is already latest
Hi, We have upgraded to 10.1.2137.9 to fix the vulnerability but the server is still saying it needs to be updated. We have cleared cache and even tried different browsers. Nathan
PXE image transfer rates?
The download of winpe boot media via tftp when booting via PXE has taken several minutes during all of my tests so far. How long should it usually take and is there a way to tune the TFTP transfer settings for desktop central's PXE service similar to
Questions about Automatic and Manual Driver Repositories
Greetings, I've read the following document but still have some questions about Driver Repositories. https://www.manageengine.com/products/os-deployer/help/drivers-management.html Automatic Repository; So far it's looking like drivers have only been
Access Denied errors after update to 10.1.2137.9.
Today, Desktop Central is not working. We put our ticket in a few days ago. I've also expeditated this, since we have been in down time for the last 4 days. When I restart DC server, the MDAC services never starts, or takes almost an hour. I've been
Methods of Updating Build Versions for Desktop Central
Currently updating build versions of DC for a client, whose build version is still 10.0.554. Can I directly install the latest service pack (10.1.2137.9) or do I have to sequentially install the 10.1.2119.10 and 10.1.2137.9? Do let me know...
Auto Update Secure Gateway
Is it possible to have the Secure Gateway Auto Update like the agents do?
Sysprep: not required?
I'm used to image deployment software requiring that an image is sysprepped in order for hardware independent imaging and driver deployment to be performed. During the training video I watched it was mentioned during the q&a you "can" sysprep an image
in DC10.1.2137.9 user administration add role only shows step 1 !!!
in DC10.1.2137.9 user administration add role only shows step 1 !!! then I can't add any role, if I modify existing role again same issue
Where we can download updates for the latest version of DC?
In official DC changelog, the latest version:10.1.2137.4 https://www.manageengine.com/products/desktop-central/help/introduction/read-me/sp-readme.html But on the download page, the latest is 10.1.2127.19 https://www.manageengine.com/products/desktop-central/service-packs.html
Log4j vulnerability - Denial of Service (CVE-2021-45105)
Hello everyone, Another vulnerability has been detected in the fixes rolled out for Apache Log4j (Logging Library for Java. This vulnerability is tracked as CVE-2021-45105 and Apache Log4j2 versions 2.0-alpha1 through 2.16.0 are vulnerable. This vulnerability
Please update to the latest build of Secure Gateway Server!
Hello everyone, We have updated Desktop Central's Secure Gateway Server with a few bug fixes. Please Download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90093) on this readme page.
DCNGINX Process / Network capped at 100%
Ever since upgrading to 10.1.2127.20 we've had an issue where the server goes full line speed on the NIC when deploying updates. Is there a best practice or a way to throttle the bandwidth via the application? It would be a bit difficult to control
Endpoint upgrade
Hello, I have noticed after server version upgrade that endpoints that are either not on the corporate network or not connected through VPN do not auto update to the new version. This is the second server upgrade i do and have noticed the same thing.
move Desktop Central server to new subnet / procedure to change server IP
Hi All, I have to migrate the VM running our Desktop Central server to a new location/subnet. So I have to change the server IP. Is there a procedure to follow when changing the server IP? Where does it have to be changed in Desktop Central and what happens
Upgrade to the latest Secure Gateway Server
Greetings, We have updated Desktop Central's security component, Secure Gateway Server with a few issue fixes and enhancements. Please Download the latest Secure Gateway Server here. You can check the list of updates for the build update in this
Agent Client running, but still has live status down. Why?
I just started to use Desktop Central to see if I want to work with it. I installed the server site and have now installed the agent client on two systems. On both systems it is running, but on the server side it says the client is down. Could some one give me some tips on what I'm doing wrong and what I should do tofix this? Best regards, Dennis
What is the last version for Desktop central ??
my prouduct version is 10.1.2134.2 but i can only find hot fix for version 10.1.2127.20 Remote Windows Desktop Management and Administration Software - Download Service Pack (manageengine.com) and here i can find note about newer version but there is
Able to uninstall Desktop Central Agent with installer
Though we have configured in the console that agents cannot be tampered by normal users, there is still an easy way to uninstall the agent. Yes it is not possible from the Remove Programs in Windows Settings, but all we need is the installer. Is this
Log4j
After updating my MEDC 10 to version 10.1.2127.20, my Tenable.SC scans still show the 1.2.15.jar file in place. I thought this update was suppose to remove it. What's up?
OnPrem vs Cloud versioning
Couple of questions about Desktop Central Cloud. Is there release notes when updates are made? Are the version numbers different between onprem and cloud?
Log4j vulnerability - Apache Log4j Vulnerability (CVE-2021-45046)
Hello everyone, It was found that the fix to address CVE-2021-44228 in Apache Log4j 2.15.0 was incomplete in certain non-default configurations. This could allows attackers with control over Thread Context Map (MDC) to craft malicious input data using
Apache Log4Shell vulnerability (CVE-2021-44228)
The identified Log4Shell vulnerability (CVE-2021-44228) is classified as a Zero-Day Vulnerability. The name Log4Shell refers to the fact that this bug is present in a popular Java logging library called Log4j, which when exploited, can allow attackers
Push os deployment with PXE
I have created an image, set up a deployment task to image a machine. I was expecting a ZTD and the laptop to reboot and PXe boot into imaging the machine but I had to go put the USB into the laptop and boot into that. Is there a way to use a Zero-touch
Desktop Central Alerts Problem
Hello , Desktop central started to generate alerts abnormally, it generated 300 thousand alerts in 2 days. Our mail traffic is locked, can you help? Thanks and Best Regards
Last Boot Time
Hello, I'd like to know where does 'Last Boot Time' come from on an agent computer. If I query Get-CIMInstance and look up the Event Viewer (Event ID 6009 & 6005) on the local computer, the date/time does not consistent to what is showing in 'Last Boot
Desktopcentral MSP - connection reset
[originaly posted on the msp side, but didn't get any answer, the sub-forum seems kind of dead] Hello everyone, We are using MeDC MSP to manage some customers computers (towers/laptops) that are either in constant motion (laptops) or have low IT needs (small customers with no domains, no servers, who just needs support/updates). Network design looks like that : [ MeDC MSP server ] -- [ firewall with opened ports for DC services ] --- [ Internet server-side ] --- [ Any internet access / public internet
script to uninstall all Adobe Acrobat
It looks like there was a script from 2017 in the script repository: https://www.manageengine.com/products/desktop-central/script-templates/software-remove/remove-adobe-acrobat.html but it's no longer there. does anyone have this script? or was it removed
TFA issue
hello, please consider this scenario that DC have only one admin user. what if the admin user after he configure the TFA setting he's being lost his authenticator app, or if he type his mail wrong and hit save , how he can disable the TFA or resetting
Desktop Central Free training (Nov & Dec 2021)
[FREE TRAINING SERIES] Join us on our 6-part training series from November 3, 2021 to December 15, 2021 for a training session on ManageEngine's unified endpoint management solution - Desktop Central and its capabilities. REGISTER HERE Topics covered:
[RESOLVED] Live status and on-demand notification failure for US data center | EMS Cloud
Hello all, There has been a connection drop in live status and device on-demand notification (DMS) in US Data Center. As a result, there may be a mismatch in the agent live status. This partial outage has affected the users of the following products:
Uninstall Patch Manager and Install Desktop Central Agent through Intune
We currently have Patch Manager installed on a number of computers and will be moving to Desktop Central. The uninstall string I noticed match for both the Patch Manager agent and the Desktop Central agent. What would be the best way to uninstall the
MSSQL Errors after migration from internal database
To the day that we migrated from internal to MSSQL to take advantage of Fail Over we are seeing the following alerts from the DB server: DESCRIPTION: The query processor ran out of internal resources and could not produce a query plan. This is a rare
How do I make the "Local Authentication" option default on login screen
Hello all, We would like have the Local Authentication option selected as the default when logging into Desktop Central. Right now it defaults to the AD domain. Any help will be appreciated. See the screenshot provided. Thank you!
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
You may know from experience that applying new security patches causes a spike in incident volume. But do you know what's the correlation factor between security patch updates and incident volume? Likewise, do you know the correlation between technician
Next Page