Sysprep: not required?
I'm used to image deployment software requiring that an image is sysprepped in order for hardware independent imaging and driver deployment to be performed. During the training video I watched it was mentioned during the q&a you "can" sysprep an image
in DC10.1.2137.9 user administration add role only shows step 1 !!!
in DC10.1.2137.9 user administration add role only shows step 1 !!! then I can't add any role, if I modify existing role again same issue
Where we can download updates for the latest version of DC?
In official DC changelog, the latest version:10.1.2137.4 https://www.manageengine.com/products/desktop-central/help/introduction/read-me/sp-readme.html But on the download page, the latest is 10.1.2127.19 https://www.manageengine.com/products/desktop-central/service-packs.html
Log4j vulnerability - Denial of Service (CVE-2021-45105)
Hello everyone, Another vulnerability has been detected in the fixes rolled out for Apache Log4j (Logging Library for Java. This vulnerability is tracked as CVE-2021-45105 and Apache Log4j2 versions 2.0-alpha1 through 2.16.0 are vulnerable. This vulnerability
Please update to the latest build of Secure Gateway Server!
Hello everyone, We have updated Desktop Central's Secure Gateway Server with a few bug fixes. Please Download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90093) on this readme page.
DCNGINX Process / Network capped at 100%
Ever since upgrading to 10.1.2127.20 we've had an issue where the server goes full line speed on the NIC when deploying updates. Is there a best practice or a way to throttle the bandwidth via the application? It would be a bit difficult to control
Endpoint upgrade
Hello, I have noticed after server version upgrade that endpoints that are either not on the corporate network or not connected through VPN do not auto update to the new version. This is the second server upgrade i do and have noticed the same thing.
move Desktop Central server to new subnet / procedure to change server IP
Hi All, I have to migrate the VM running our Desktop Central server to a new location/subnet. So I have to change the server IP. Is there a procedure to follow when changing the server IP? Where does it have to be changed in Desktop Central and what happens
Upgrade to the latest Secure Gateway Server
Greetings, We have updated Desktop Central's security component, Secure Gateway Server with a few issue fixes and enhancements. Please Download the latest Secure Gateway Server here. You can check the list of updates for the build update in this
Agent Client running, but still has live status down. Why?
I just started to use Desktop Central to see if I want to work with it. I installed the server site and have now installed the agent client on two systems. On both systems it is running, but on the server side it says the client is down. Could some one give me some tips on what I'm doing wrong and what I should do tofix this? Best regards, Dennis
What is the last version for Desktop central ??
my prouduct version is 10.1.2134.2 but i can only find hot fix for version 10.1.2127.20 Remote Windows Desktop Management and Administration Software - Download Service Pack (manageengine.com) and here i can find note about newer version but there is
Able to uninstall Desktop Central Agent with installer
Though we have configured in the console that agents cannot be tampered by normal users, there is still an easy way to uninstall the agent. Yes it is not possible from the Remove Programs in Windows Settings, but all we need is the installer. Is this
Log4j
After updating my MEDC 10 to version 10.1.2127.20, my Tenable.SC scans still show the 1.2.15.jar file in place. I thought this update was suppose to remove it. What's up?
OnPrem vs Cloud versioning
Couple of questions about Desktop Central Cloud. Is there release notes when updates are made? Are the version numbers different between onprem and cloud?
Log4j vulnerability - Apache Log4j Vulnerability (CVE-2021-45046)
Hello everyone, It was found that the fix to address CVE-2021-44228 in Apache Log4j 2.15.0 was incomplete in certain non-default configurations. This could allows attackers with control over Thread Context Map (MDC) to craft malicious input data using
Apache Log4Shell vulnerability (CVE-2021-44228)
The identified Log4Shell vulnerability (CVE-2021-44228) is classified as a Zero-Day Vulnerability. The name Log4Shell refers to the fact that this bug is present in a popular Java logging library called Log4j, which when exploited, can allow attackers
Push os deployment with PXE
I have created an image, set up a deployment task to image a machine. I was expecting a ZTD and the laptop to reboot and PXe boot into imaging the machine but I had to go put the USB into the laptop and boot into that. Is there a way to use a Zero-touch
Desktop Central Alerts Problem
Hello , Desktop central started to generate alerts abnormally, it generated 300 thousand alerts in 2 days. Our mail traffic is locked, can you help? Thanks and Best Regards
Last Boot Time
Hello, I'd like to know where does 'Last Boot Time' come from on an agent computer. If I query Get-CIMInstance and look up the Event Viewer (Event ID 6009 & 6005) on the local computer, the date/time does not consistent to what is showing in 'Last Boot
Desktopcentral MSP - connection reset
[originaly posted on the msp side, but didn't get any answer, the sub-forum seems kind of dead] Hello everyone, We are using MeDC MSP to manage some customers computers (towers/laptops) that are either in constant motion (laptops) or have low IT needs (small customers with no domains, no servers, who just needs support/updates). Network design looks like that : [ MeDC MSP server ] -- [ firewall with opened ports for DC services ] --- [ Internet server-side ] --- [ Any internet access / public internet
script to uninstall all Adobe Acrobat
It looks like there was a script from 2017 in the script repository: https://www.manageengine.com/products/desktop-central/script-templates/software-remove/remove-adobe-acrobat.html but it's no longer there. does anyone have this script? or was it removed
TFA issue
hello, please consider this scenario that DC have only one admin user. what if the admin user after he configure the TFA setting he's being lost his authenticator app, or if he type his mail wrong and hit save , how he can disable the TFA or resetting
Desktop Central Free training (Nov & Dec 2021)
[FREE TRAINING SERIES] Join us on our 6-part training series from November 3, 2021 to December 15, 2021 for a training session on ManageEngine's unified endpoint management solution - Desktop Central and its capabilities. REGISTER HERE Topics covered:
[RESOLVED] Live status and on-demand notification failure for US data center | EMS Cloud
Hello all, There has been a connection drop in live status and device on-demand notification (DMS) in US Data Center. As a result, there may be a mismatch in the agent live status. This partial outage has affected the users of the following products:
Uninstall Patch Manager and Install Desktop Central Agent through Intune
We currently have Patch Manager installed on a number of computers and will be moving to Desktop Central. The uninstall string I noticed match for both the Patch Manager agent and the Desktop Central agent. What would be the best way to uninstall the
MSSQL Errors after migration from internal database
To the day that we migrated from internal to MSSQL to take advantage of Fail Over we are seeing the following alerts from the DB server: DESCRIPTION: The query processor ran out of internal resources and could not produce a query plan. This is a rare
How do I make the "Local Authentication" option default on login screen
Hello all, We would like have the Local Authentication option selected as the default when logging into Desktop Central. Right now it defaults to the AD domain. Any help will be appreciated. See the screenshot provided. Thank you!
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
You may know from experience that applying new security patches causes a spike in incident volume. But do you know what's the correlation factor between security patch updates and incident volume? Likewise, do you know the correlation between technician
Please upgrade to the latest version of Secure Gateway Server
Hello everyone, We have updated Desktop Central's Secure Gateway Server with a few issue fixes and enhancements. Please Download the latest Secure Gateway Server here. You can check the list of updates for the build update on this readme page.
Now you can Scan and deploy Mac patches automatically
Using Desktop Central you can scan and deploy Mac patches automatically. The benefit includes : Scan and fetch status reports: By following the script (Ref the link given below) you can scan the designated systems and access the reports to analyze the status updates from a centralized location, which means you will have in-hand information about the systems and the reports helps you to take a informed decision. Patch deployment: You can perform the patch deployment from a centralized location for
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
Data-driven IT management is key to propelling your IT forward, achieving cost and process efficiency, and ensuring seamless operations. The challenge lies in bringing IT data from several applications into a single console for analysis. Analytics Plus,
Anyone experienced extremely slow response of ManageEngine Desktop Centraol console
hi, folks We're using ManageEngine Desktop Central 10.0 and recently the response of Management Console is extremely slow. It takes around 1 minute to load the homepage and it'll take another minutes if you click any buttons after login. We've checked
10.1.2127.12 hotfix broke all Distribution Servers
Just a heads-up for anyone who is thinking about installing this hotfix: in my case all Distribution Servers stopped working. All agents located in remote offices are unreachable as a result of this. I upgraded from build 10.1.2119.9. Regards Stefan
Desktop Central MFA with Duo
I tried to use Duo Mobile for MFA for Desktop Central. When I tried to login, after entering my password, I was prompted to scan the QR code. I did that and entered the code from Duo. The next screen prompted me for a one-time password. I refreshed
Expired ManageEngine SSL for Desktop Central
Hi all, I'm using Desktop Central - Enterprise Edition. I realize when I enable https. The validity is only 1 year. 1. What will happen after 1 Oct 2022? Will my Desktop Central still can communicate with Desktop Central agents? If the communication stops
Does Desktop Central manage Exchange version threat
Hello We have desktop central and the security module. I would like to know if its manage security of the version of Exchange server? because i never seen any CVE for exchange version or cumulative update to Exchange show or available. Thanks
Introducing blended analytics for ServiceDesk Plus and Desktop Central
Hello folks, We're delighted to inform you that you that we've just launched blended analytics for ServiceDesk Plus and Desktop Central. With blended analytics, users can correlate critical service desk and security metrics, and understand how changes
Postgres DB migration failed when installing 10.1.2127.12 hotfix
I've tried installing the new hotfix to 10.1.2127.12 three times now, but I keep getting the same error: "Postgres DB migration failed. The action can't be completed because the folder or a file in it is open in another program. Close the folder or file
Desktop Central Server for SDP
now that the "30 day trial" of Desktop Central server has expired, do I need to leave it installed on my server or does the DC agent require it (even though i can't login to it)? Also, if it's required, when will it be updated to use openjre instead of
Possible to query for installed browser extensions / plugins?
Does anyone know if it is possible, with Desktop Central, to run a report of what browser extensions are installed for each user? We may need to start limiting the installation of browser extensions to ones we know are safe and approved, but I'd like
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