[RESOLVED] Live status and on-demand notification failure for US data center | EMS Cloud
Hello all,
There has been a connection drop in live status and device on-demand notification (DMS) in US Data Center. As a result, there may be a mismatch in the agent live status.
This partial outage has affected the users of the following products:
- Patch Manager Plus Cloud
- Remote Access Plus Cloud
- Desktop Central Cloud
We're working closely to resolve this as soon as possible. We'll be updating the status of this incident in this page.
Thank you for your patience.
The ManageEngine Team
EDIT (Nov 3, 2021):
We have resolved this issue. We worked round the clock to understand the outage and mitigate it. You can read our RCA report for detailed info.
We appreciate your patience in bearing with us throughout the partial outage.
The ManageEngine Team
Topic Participants
Manish Mandal
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