Endpoint Central (on-prem): Active directory description not retrieved nor updated
Greetings,
Active directory computer description is not updating on Endpoint central, but updates correctly on SDP.
Both solutions are running with AD service accounts and sync schedules/configurations are run with accounts with permissions to read from AD.
Sytems are integrated.
Platforms (on-prem):
Endpoint Central (build 11.5.2600.24)
Service Desk Plus (build 15.250)
Agent version: 11.5.2600.23w
The attached pics show some of the devices on both platforms
EC inventory (filtered) with incorrect AD description field values
SDP inventory (filtered) with correct AD description field values