Please upgrade to the latest version of Secure Gateway Server
Hello everyone, We have updated Desktop Central's Secure Gateway Server with a few issue fixes and enhancements. Please Download the latest Secure Gateway Server here. You can check the list of updates for the build update on this readme page.
Now you can Scan and deploy Mac patches automatically
Using Desktop Central you can scan and deploy Mac patches automatically. The benefit includes : Scan and fetch status reports: By following the script (Ref the link given below) you can scan the designated systems and access the reports to analyze the status updates from a centralized location, which means you will have in-hand information about the systems and the reports helps you to take a informed decision. Patch deployment: You can perform the patch deployment from a centralized location for
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
Data-driven IT management is key to propelling your IT forward, achieving cost and process efficiency, and ensuring seamless operations. The challenge lies in bringing IT data from several applications into a single console for analysis. Analytics Plus,
Anyone experienced extremely slow response of ManageEngine Desktop Centraol console
hi, folks We're using ManageEngine Desktop Central 10.0 and recently the response of Management Console is extremely slow. It takes around 1 minute to load the homepage and it'll take another minutes if you click any buttons after login. We've checked
10.1.2127.12 hotfix broke all Distribution Servers
Just a heads-up for anyone who is thinking about installing this hotfix: in my case all Distribution Servers stopped working. All agents located in remote offices are unreachable as a result of this. I upgraded from build 10.1.2119.9. Regards Stefan
Desktop Central MFA with Duo
I tried to use Duo Mobile for MFA for Desktop Central. When I tried to login, after entering my password, I was prompted to scan the QR code. I did that and entered the code from Duo. The next screen prompted me for a one-time password. I refreshed
Expired ManageEngine SSL for Desktop Central
Hi all, I'm using Desktop Central - Enterprise Edition. I realize when I enable https. The validity is only 1 year. 1. What will happen after 1 Oct 2022? Will my Desktop Central still can communicate with Desktop Central agents? If the communication stops
Does Desktop Central manage Exchange version threat
Hello We have desktop central and the security module. I would like to know if its manage security of the version of Exchange server? because i never seen any CVE for exchange version or cumulative update to Exchange show or available. Thanks
Introducing blended analytics for ServiceDesk Plus and Desktop Central
Hello folks, We're delighted to inform you that you that we've just launched blended analytics for ServiceDesk Plus and Desktop Central. With blended analytics, users can correlate critical service desk and security metrics, and understand how changes
Postgres DB migration failed when installing 10.1.2127.12 hotfix
I've tried installing the new hotfix to 10.1.2127.12 three times now, but I keep getting the same error: "Postgres DB migration failed. The action can't be completed because the folder or a file in it is open in another program. Close the folder or file
Desktop Central Server for SDP
now that the "30 day trial" of Desktop Central server has expired, do I need to leave it installed on my server or does the DC agent require it (even though i can't login to it)? Also, if it's required, when will it be updated to use openjre instead of
Possible to query for installed browser extensions / plugins?
Does anyone know if it is possible, with Desktop Central, to run a report of what browser extensions are installed for each user? We may need to start limiting the installation of browser extensions to ones we know are safe and approved, but I'd like
Logon User DB Schema
Can someone point me to where in the DB Schema I can find the value for last logon user?
Self-Service Portal deployments
It would be helpful if we could see deployments that have been done from the self-service portal. Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
[Webinar alert] Is your IT team ready for the hybrid work model?
Hybrid work—a combination of remote work and work-from-office—is becoming the norm for several organizations. This presents a unique set of challenges for the IT teams, who have to prepare to tackle these new challenges and ensure efficient service desk
So what's the story with DTC upgrades these days? Stabilized?
After the back and forth a few weeks ago I'm still sitting on .682 trying to see what the landscape looks like for desktop central upgrades. My instance reports the current version to upgrade to is 10.1.2119.9, although when I click on the link from the
Dell Warranty Status Check
It would be great if desktop central can integrate Dell warranty status check into inventory. Desktop Central pulls the service tag from a Dell computer now, but if that service tag can be linked to the Dell warranty page http://support.dell.com/support/topics/global.aspx/support/my_systems_info/details?c=us&cs=555&l=en&s=biz&~ck=anavml That would be great! Spiceworks does this already and I think it would be a simple integration.
Desktop Central Cloud is live!
We are thrilled to announce the launch of Desktop Central Cloud, which lets organizations embrace unified endpoint management the SaaS way. With Desktop Central Cloud in place, you don't need any high-end infrastructure to support your huge number of endpoints. Ensure that your desktop and laptop computers, smartphones, and tablets are controlled and secured efficiently from a single console. Features and benefits Automate patch deployment related to OS and third-party applications. Simplify software
SP1 patch stopped Desktop Central from working
After patching to SP1 a few weeks ago, I am no longer able to access the web ui on http://localhost:8020 on the server where Desktop Central is installed (http error 500). How can I diagnose this issue? Regards,
Staged computers not going into correct OU
The staging steps: 1. The computer named D-DXYBRZ2 is already present in AD in "Desktops1" OU 2. We do the staging using bootable ISO and USB stick on this PC using template that is set up to put this PC into "Desktops2" OU. 3. The computer is staged
How to upgrade from 10.0.690 to 10.1.xxx
Dear Sir/Madam, I'm using Desktop Central version 10.0.690. Let me know that how to upgrade version 10.1.xxx Please share me the install file for Desktop Central Server and ppm services packs. Thanks.
Desktop Central blank screen
Hello I've just installed Desktop Central, had it all up and working fine. Was making some changes to config and security settings and now when logging in there's a blank white page with a tiny square in the top left and nothing else.. I dont recall exactly
API Issues
Hello, we have Desktop Central Cloud. We are trying to create an automation process for removing computers during decommissioning. We stumbled upon the API. With Postman I can get a token. With powershell I can't get the popup to auth, but whatever.
7zip upgraded to its latest version 19.00 in DC agents
Greetings. 7zip has been updated from 18.01 to 19.00 in Desktop Central's agents. 7zip had declared few vulnerabilities in their previous version and has patched them in their latest version 19.00. Following this, we too have updated our agents with the
LIVE WEBINAR | Boost endpoint protection through AI-driven analytics
Hello all, We're conducting a free online seminar highlighting the benefits of the Analytics Plus integration in Desktop Central. In this one-hour session, you'll learn to get the most out of this integration and enhance Desktop Central's ability to fortify
Powershell and Rest API integration - Customer ID param is Mandatory for MSP
Good day all I have been working for quite some time with Powershell, but have very limited knowledge of using Powershell with APIs. I would like to make use of Powershell to connect to our local installation of Manage Engine Desktop Central and to pull
Has anyone successfully migrated their DC Server to a new host lately?
Has anyone successfully migrated their DC Server to a new host lately? That is new machine, FQDN and IP? I followed the instructions below to the letter, and my server is up and running fine on the new host, but no Agents have been redirected to it in
Unable to move computer from one remote office to another
from last month facing this issue when ever i try to move some computer from my one remote office to another it wont work but it shows the status that its moved sucessfully
10.1.2127.3 - Can anyone tell me what this is - and why it's not available via the main update page?
Seems there is now another "new" patch in the race to get a stable Desktop Central install - version Introducing a unified agent for asset discovery in ServiceDesk Plus (manageengine.com) 10.1.2127.3 ? Can anyone confirm whether they have tried this or
Can anyone report back if the DC 10.1.2119.9 (or 10.1.2119.10) patches actually worked correctly?
I have been watching the boards here and seeing the fallout from the early 10.1.2119.x patches with reports of updates taking hours, servers not starting and other nasties - I am on 10.0.707 - which is rock solid right now and I do not wish to ruin my
DB Schema
Can someone tell me what table and column holds the "Agent Up" flag within the Desktop Central DB Schema. Thanks.
Strange behavior
Strange behavior (Central Server :10.1.2127.1) In patch management - Operation System shows "Windows 8 Professional Edition (x64)" - wrong in Inventory -- Operation System shows "Windows 10 Professional Edition (x64)" - Correct Is there a way to fix
Desktop Central | Free training series (August & September 2021)
Join us on our 6-part training series from August 25, 2021 to September 29, 2021 for a training session on ManageEngine's unified endpoint management solution - Desktop Central and its capabilities. REGISTER HERE Topics covered: August 25, 2021: Patch
Update to 10.1.2121.4 crashed and now unable to start server
Hi, I already have a support ticket but wanted to share my situation so anyone who encounters it may be able to use this to get ahead of the game, or maybe someone already found a solution for this and I can learn from them. When we updated from 707 to
Desktop Central Upgrade
One of my co-workers upgraded ServiceDesk Plus to 11.3 Build 11302. Because of this, we are getting a warning that we need to update Desktop Central. Support told me to upgrade to 10.1.2119.5 and then to 10.1.2121.4. When I look at the article that ServiceDesk
Remote Control SDP and Desktop Central
We have 45 Desktop Central tech License and 140 Servicedesk Tech. After the agent merge How many techs can use Remote Control Computers. only the Desktop central techs, only servicedesk Techs, or both.
DC presents old DC-Softwarereleases for upgrade. Why?
I asked this earlier, even addressed this years ago, but no answer. In the present situation this question becomes interesting again. When i read the latest Topics in this Forum it seems to be obvious that there are some sort of problems with the new
Desktop Central service will not start after upgrading from 10.0.707 to 10.1
I upgraded 10.0.707 to the latest (#10.1) and now Desktop Central service will no longer start. I even reverted to the last weekly AWS Volume Snapshot and the service still does not start and confirmed we are on the 707 version after recovery. I have
Windows Search Service turned off when disabling Windows Auto Update
I followed the article on how to disable our user's Windows10 Auto Update (link: here) however when trying to re-enable it for a specific user, the user's system keeps resetting back to blocking Windows Update and turning the Windows10 Windows Search
Has anyone been stuck at trying to update their Desktop Central to 10.1.2119.5?
The update manager window has been running at 80% saying it is "Post invocation in progress" for the past 3 hours. Anyone experienced this issue as well? Reason to upgrade is because we also have ServiceDesk plus upgraded and it suddenly said that it
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