Importing custom Active Directory Fields for computers in SoM
I am running DC Build No:80260. Is there a way to configure Scope of Management to import custom fields from Active Directory for computer objects?
ManageEngine Desktop Central Upgrade
We upgraded our DC to 10.0.685 yesterday and this time, we've had an issue whereby 46 of our total fleet of devices failed to update to the latest version of the Desktop Central agent. This has not happened in our previous updates so I am curious if anyone
Home Page in Desktop Central
Something changed in the last couple of updates where when I click on the home button, it takes me to Zia's Analysis page instead of the Summary page. I would prefer the see the Summary page when clicking Home. Is there a way to set that prefere
Desktop Central integration with Jira Service Desk Cloud
When trying to enable the Desktop Central jira app, I get to the 'Associate User' screen, There are no users to associate and so I cannot continue. Any ideas?
Safari Browser after .683
Seems to be some problems in Safari browser after upgrade to .683. What happened to the top Menu, seems to have disappeared on some screens but visible on others if you scroll up a bit..I wonder what else doesn't work anymore..
Hide Training Videos
Does anybody know if it is possible to hide the 'Training Videos' section from Desktop Central? There is no Close button and i cant find any options in the settings menu to turn this off.
Remote Control Catalina/Big Sur Mac Cloud version
Good Afternoon, We are considering switching from the on prem to cloud version and are unable to get the permissions squared away by using the mobileconfig file as detailed on this website: https://www.zoho.com/assist/kb/unable-to-control-mac-devices-above-10.14.html
MEDC Server starting issue.
Hi Team, my MEDC server is stuck on starting, I've performed various troubleshooting steps but nothing worked. the Screenshot and logs file is attached please help me with this issue, looking forwards for your response Thanks & regards Faraz,
Desktop Central stuck service status: starting
After upgrading to the latest version, I went to start the service and it stays on service status: starting indefinitely. Rebooting has not helped. The service can be stopped and started in services.msc but the service never fully starts. Any advise on where to start troubleshooting would be appreciated as I am a rookie. Thanks, Nick
OTP code is not coming to my mobile and it make trouble on me to sign in to my zoho account
I am a worker and using zoho spreadsheed, since then I record all my job there including links. But now I am signing in to my zoho account the otp is not coming to my mobile phone and I am stuck on logging in. Any help please
Mail Server is not properly configured Alert message
Recently DesktopCentral has started showing an alert of "Mail Server is not properly configured". This is because the Test e-mail address seems to have now been made a mandatory field and is blank. I keep entering an email address and press SAVE and it
Upgrade to the latest Secure Gateway Server
Greetings, Desktop Central's security component, Secure Gateway Server, is now updated with a few issue fixes and enhancements. Download the latest Secure Gateway Server here. The list of updates for the build update can be checked in this readme
Deploy Now is not selectable.
The 'Deploy Now' option on my Deployment Tasks is no longer available after installing the 100639 update.
Ability to disable/enable startup options
Not sure if this has been requested or not, but here goes anyways.... Rather than using MSCONFIG on a system (which is only useful if the user contacts us regarding slow performance or similar issues), it would be convenient to get a list of items in the startup (similar to msconfig) and being able to disable or enable startup items as needed. We'd rather not use MSCONFIG at all, as after a reboot the user will be presented with a prompt. We'd rather not have them see any prompts related to disabling/enabling
No access to webpage after upgrade
The upgrade to the latest version worked fine, no errors or failures. Rebooted server, Service Desk came up no issue. Service for Desktop Central started. Webpage fails to load. Any thoughts? Anything I can do to see what might be going on?
Agent missing and or broken after restart
We started having an issues with the DC agent either completely removed from systems or broken after an a windows update or sometimes a simple reboot. If the agent is removed by an update why is it not reinstalled when the GPO is applied? It does install
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DC System requirements - Supported OS for DC
Hi, I need to be sure in Windows Server 2012 is supported for Desktop Center Server installation. The documentation is ambiguous: Here only 2012 R2 is showed - Desktop Central System Requirements | ManageEngine Desktop Central Here both 2012 and 2012
Automate install of Desktop Central agent with powershell
I've created a scheduled task that runs a list of powershell scripts in serial order on the first system startup, and I'd like to add the installation of the agent in this manner. Unfortunately, I haven't been able to find a way to run the installer
I want to change DTC Server IP...
Hello, I want to change my DTC Server IP. How do I go about doing this? Machine name, FQDN will be the same, the system just needs a new IP. Thanks, Mark.
Bandwidth Utilization after 516 upgrade
My sever is utilizing 100% of network bandwidth since upgrading to 516. It looks like dcnginx.exe is eating it all up...Memory Leak??? Anybody else???
Agent Last Contact information inaccurate on (at least) build 10.0.653
Agent Last Contact information is inaccurate on (at least) build 10.0.653 Last Contact time is out of sync with Last Scan Time. I assume a Scan includes Contact. Is this by design? Previously the Last Contact time was at least once daily, and now it
Desktop Central Console starts to slow whenever I run a configuration (such as patch installation).
Desktop Central Console starts to slow whenever I run a configuration (such as patch installation). When I login it takes 5 mins longer than the usual for me to login and the console page after login also loads slower that it seems I can't access the
Remote Office as Custom Group criteria
Hi ME Support and Devs, Could you please add Remote Office as a dynamic custom group criteria? Due to modern, distributed networks, we can not properly assign machines to a dynamic group based on its IP or IP range. Computer name is not a very useful
Inventory search does not work after upgrade
After latest update search not working in Inventory > Computers. See attachment
For Desktop Central-ServiceDesk Plus Cloud integration, only OAuth authentication mechanism will be used from now on
In accordance with this pitstop post, the AuthToken client authentication mechanism has been deprecated. Only the OAuth client authentication mechanism, which is more secure, will be used from now on. Since the AuthToken client authentication mechanism
Upgrade to the latest Secure Gateway Server
Greetings, Desktop Central's security component, Secure Gateway Server, is now updated with a few issue fixes and enhancements. Download the latest Secure Gateway Server here. The list of updates for the build update can be checked in this readme
HP Warranty
Hi All, In the latest version of Desktop Central we have had a banner message saying that HP warranty info is now working in Desktop Central: However none of our HP devices have any warranty info in them is this something we need to turn on? and if so how? Cheers Kyle
Certificate renewal for Desktop Central Agent applications
Hello everyone, The certificate to sign the Desktop Central agent applications expired on Dec 11, 2020 and due to this reason, many Antivirus solutions considered the Desktop Central agent applications as threats. This certificate has been renewed
Desktop Central 10.0.603 Upgrade
Has anyone else noted any issues after upgrading to DC 10.0.603? We've noticed our DC no longer shows the deployment items correctly as per screenshot below: We also noticed we can no view any of the existing configurations when we go to Patch Management
Unified Endpoint Management & Security - Free Training Series
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OS Deployer Drive mismatch
When I attempt to deploy a image across a couple of models within the same manufacturer (Dell) I get that the image is to large. "Image Deployment Failed: Deployment failed since the target disk size is lesser than source disk size or the disk is incompatible. Shrink partitions, create image again and retry deployment."
Can we move the install files from C:\Windows\Temp?
We have a bunch of machines that are failing to upgrade the DC client, uninstall or allow us to run a repair from Programs & Features due to the installers being located in the above directory. Most of our end users do not have access to this location.
Desktop Central agent service problem
after installing agent the service "ManageEngine Desktop Central - Agent" is not appear in windows services. we had patch manger plus recently and we decided to use desktop central i removed patch manger plus agent then installed ManageEngine Desktop
Software Installed Report in the last 24 hours
Is it possible to schedule a report of software changes or installs that happened in the last 24 hours (the recently installed software for 5 days is too long) and have these emailed every day in Desktop Central? We want to use this for part of our Change Management or is there a better way to report on changes made to our systems?
Desktop Central License
We have failover setup. We have imported the license to one server and did not get replicated to second server. Therefore, the second server stopped. We need a remote session to fix this. We had a similar issue before. Please schedule a session on Wednesday
Desktop Central Endpoint Security Add on - random login on my network
I enabled the Endpoint Security Add on a few days ago. Today, out of nowhere, I got a login failure to a raid controller on my network from the Desktop Central server's IP. 1 single login failure (I think it was a failure!). My question, is there
Desktop Central Server Windows Server core support?
We are going to create a new desktop central server in our environment, and migrate our current data over. We are curious if Windows server core is supported for desktop central server, since its more lightweight, and secure? Any help on this would be
No domain authentication possible since DC 10.0.603 upgrade
Hi After Upgrade to DC 10.0.603 we are unable to login with Active Directory integrated login - we had to use paswordreset batch to login local also already tried DC 10.0.604 patch - same result the error in login page is "Wrong username/password" when
Creating custom reports across multiple customers
Hi, We have 40+ customers in Desktop Central. I can create custom reports per customer, but that is a pain to create for all customers and to keep consistent across all of them. Is there a way to have a report run across all customers? Otherwise is there
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