Active Directory
Active Directory Monitor - FAQs
1. What are the Scripts and Processes used in the Active Directory Monitor? Below is a list of VB Scripts and PowerShell scripts used for data collection in the AD monitor: VB Scripts located in <AppManager-Home>\working\conf\application\scripts ...
Troubleshooting Failed Diagnostic Tests
This KB is intended for troubleshooting Diagnostic Tests with Failed results. If you encounter any errors displayed in the monitor that prevent the execution of Diagnostic tests, or if there is no data available for Diagnostic Tests, please refer ...
Error for RID Master Accessibility Check only in Applications Manager
If you get an error for RID Master Accessibility Check-in Applications Manager: Run the below command in Administrator Powershell in the AD server directly. dcdiag Verify if you can find RidManager test in the command output. If it has passed in the ...
No data available (or) error in Diagnostic tests
1. In Applications Manager console, navidate to Admin -> Performance Polling -> Optimize Data Collection. 2. Select Active Directory as monitor type and choose the required metric under 'Metric Name'. Select Collect data in every poll option and ...
No data available or error in Port Connectivity table
1. In Applications Manager console, go to Admin -> Performance Polling -> Optimize Data Collection. 2. Select Active Directory as monitor type and choose the required metric under 'Metric Name'. Select Collect data in every poll option and ...
Unable to add Active Directory monitor
1. Open command prompt in administrator mode and navigate to <Applications Manager Home>\working\conf\application\scripts directory. 2. Execute the below command replacing hostname, username and password with that of the Active Directory server: ...
Data not available in Active Directory monitor
Steps to follow if there is no data in Active Directory monitor If you are using AppManager version 15470 and above, you can navigate to Admin > Self Help Tools and choose the monitor type to troubleshoot the problem. Click here for more details. If ...
Error: Please enable .NET framework 3.5
Note: Applicable for AppManager version until 173100 Solution: Check whether the .NET Framework version 3.5 is enabled in the Applications Manager-installed server. 1. To verify, open Registry Editor using regedit command in Windows search in the ...
Active Directory Diagnostic Tests - Troubleshoot Errors in Specific test
In Active Directory Monitor, Diagnostic tests have been introduced in build 14040. To troubleshoot any errors in a specific test in the Diagnostic tests tab, follow the below steps: 1) Open Powershell in administrator mode in the machine ...
Active Directory monitor health getting affected due to port connectivity test
From the build number 14071 port connectivity test feature have been introduced. If a few ports were down and unable to connect this behavior will affect the health of the corresponding Active directory monitor. To clear the critical health alert ...
When the SSL port is used to monitor the Apache server, the server goes down. What could be the reason?
Look for the following errors in the logs: javax.net.ssl.SSLProtocolException: handshake alert: unrecognized_name [02 Dec 2016 17:40:07:204] SYS_ERR: at sun.security.ssl.ClientHandshaker.handshakeAlert(Unknown Source) [02 Dec 2016 17:40:07:204] ...
On adding a resource to be monitored, I get a message "Service is not running" (or) some of my monitored resources generate false alarms.
Reason: During Monitoring, The message 'Service is not running' or 'Resource is not available' is displayed if the service/resource is actually not running in that host or the service is more loaded that it takes more time to respond. False alarms ...
I get this message while monitoring web services - "Proxy setting updated. Please restart Applications Manager".
"Proxy setting updated. Please restart Applications Manager". This message will appear if an external web service (internet) and an internal web service(intranet) are being monitored interchangeably. This is because the proxy setting changes do not ...
While adding Apache/ IIS Monitor, the error message 'Service not running' is displayed.
Try to access Apache or IIS server from Applications Manager's browser. Open Command Prompt in Applications Manager machine and execute the following commands and check for the specified outputs. For Apache: telnet <Apache hostname> <Apache ...
When I configure a Web Server to be monitored, I see that the system in which the Web Server runs is also added. Now, when I delete the system, the Web Server is also deleted. How can I only keep the Web Server?
Reason: When a System Monitor (Windows, Linux, Solaris, Unknown) is deleted the dependent services are also removed because the presence of a System is mandatory for monitoring other Monitors (like SNMP, MySQL, etc.,) that are running within that ...
In Service Monitoring, while trying to discover SNMP Agent running at 161, a message "Service is not running" is displayed.
The Service is running over UDP (User Datagram Protocol). Service Monitoring can discover services running in only connection protocol such as TCP (Transmission Control Protocol). Solution: Discover SNMP Agent through Services->SNMP Agent. Refer ...