Active Directory Monitor - FAQs
1. What are the Scripts and Processes used in the Active Directory Monitor?
Below is a list of VB Scripts and PowerShell scripts used for data collection in the AD monitor:
- VB Scripts located in <AppManager-Home>\working\conf\application\scripts directory:
- wmicheckauthentication.vbs
- wmiQueryExecuter.vbs
- cookwmiget.vbs
- ADReplicationData.vbs
- PowerShell Scripts located in <AppManager-Home>\working\conf\application\scripts\powershell directory:
- ADTimeSyncTest.ps1
- PortConnectivity.ps1
- ActiveDirectoryPorts.ps1
- ADDiagnosticTests.ps1
- Processes used to execute the scripts mentioned above.
- cscript.exe
- powershell.exe
2. What might cause the "Authentication Failed - Kindly verify Username and Password" error in Active Directory Monitor?
This error occurs when a basic WMI connection attempt fails. To troubleshoot, refer to the following KB for instructions on checking the basic WMI connection: https://pitstop.manageengine.com/portal/en/kb/articles/basic-wmi-connection-check-when-unable-to-add-monitor
New to ADSelfService Plus?
Related Articles
Real User Monitor (RUM) - Troubleshooting
If the monitor has not polled data for a long time, follow the steps below for troubleshooting: Step 1: Check prerequisites to be done Real User Monitor requires the RUM Agent to be installed and mapped to the Applications Manager. Refer the help ...REST API Monitor - FAQS
1. What should I do when Basic Authentication fails in REST API monitor? Verify if the credentials provided in the Applications Manager are correct. Try if sending username and password in Authorization request header works Get an BASE-64 encoded ...Data not available in Active Directory monitor
Steps to follow if there is no data in Active Directory monitor If you are using AppManager version 15470 and above, you can navigate to Admin > Self Help Tools and choose the monitor type to troubleshoot the problem. Click here for more details. If ...Unable to add Active Directory monitor
1. Open command prompt in administrator mode and navigate to <Applications Manager Home>\working\conf\application\scripts directory. 2. Execute the below command replacing hostname, username and password with that of the Active Directory server: ...Self monitor Applications Manager using APM Insight Java Agent
Applications Manager is built with Java, hence we can monitor it using APM Insight Java Agent to measure it's performance continuously, which can be very much useful. Setting up APM Insight Java Agent Follow the below steps to download and set up the ...