Basic WMI connection check when unable to add monitor
Follow the below steps to check the WMI connection when unable to add the monitor in WMI mode.
Supported monitors: Active Directory, Microsoft Dynamics CRM / 356 On Prem, Microsoft Dynamics AX, Microsoft Skype for Business, Network Policy Server, Microsoft Biztalk.
- Open command prompt in administrator mode in Applications Manager-installed machine.
- Navigate to <Applications Manager Home>\working\conf\application\scripts directory.
Execute the below command by replacing hostname, username, and password with that of the reported SharePoint server:
cscript wmicheckauthentication.vbs hostname username password "Select * from Win32_PerfRawData_PerfOS_Processor where Name='_Total'"
- Copy the output of the above command to a text file.
REST API Monitor - FAQS
1. What should I do when Basic Authentication fails in REST API monitor? Verify if the credentials provided in the Applications Manager are correct. Try if sending username and password in Authorization request header works Get an BASE-64 encoded ...
Unable to add MS Office SharePoint monitor
Check if all the prerequisites are done. The prerequisites can be found here: https://www.manageengine.com/products/applications_manager/help/prerequisites-for-applications-manager.html#SharePointServer WMI Mode If unable to add the SharePoint ...
Unable to add Exchange Server monitor
Check whether all the prerequisites are done. The prerequisites can be found here: https://www.manageengine.com/products/applications_manager/help/prerequisites-for-applications-manager.html#ExchangeServer WMI Mode If unable to add the Exchange ...
Real User Monitor (RUM) - Troubleshooting
If the monitor has not polled data for long time. Follow below steps for troubleshooting Check prerequisites to done : Real User Monitor requires RUM Agent to be installed and mapped to Applications Manager. Refer the help page to know how to setup ...
Setting WMI access through Active Directory and Group Policy Object
In our case, we run Active Directory on Windows 2008 R2 and we want to scan the target machine which is Windows 2012 R2 machine. Our domain is called “APMCLU” and we name our dedicated WMI user-account “wmiuser”. First – Setting done from Active ...