While adding Apache/ IIS Monitor, the error message 'Service not running' is displayed.

While adding Apache/ IIS Monitor, the error message 'Service not running' is displayed.

Try to access Apache or IIS server from Applications Manager's browser. Open Command Prompt in Applications Manager machine and execute the following commands and check for the specified outputs.

For Apache:
  • telnet <Apache hostname> <Apache portnumber>
  • Then a blank screen appears, type GET / HTTP1.0 (it will not be visible), then press 'enter' key twice.
  • In the output that comes in the screen. check for the word server and look at the value corresponding to it. The output would be in the following format, for eg.,
HTTP/1.1 200 OK
Date: Wed, 14 Jun 2006 07:23:49 GMT
Server: Apache/2.0.55 (Win32)
Content-Location: index.html.en
  • Only if word Apache is found next to Server, Applications Manager would add Apache Monitor.

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For IIS:

  • telnet <IIS hostname> <IIS portnumber>
  • Then a blank screen appears, type 
GET / HTTP/1.1
Host:<IIS hostname> 
(it will not be visible), then press 'enter' key twice.
  • In the output that comes in the screen. check for the word server and look at the value corresponding to it. The output would be in the following format, for eg.,
HTTP/1.1 200 OK
Server: Microsoft-IIS/5.1
Date: Wed, 14 Jun 2006 07:13:42 GMT
  • Only if word IIS is found next to Server, Applications Manager would add IIS Monitor.