Active Directory monitor health getting affected due to port connectivity test
From the build number 14071 port connectivity test feature have been introduced. If a few ports were down and unable to connect this behavior will affect the health of the corresponding Active directory monitor.
To clear the critical health alert triggered any one of the below actions can be performed:
- Check the status of the ports that are down and open them if needed.
- Disable the port test by using the 'Disable' option in the 'Port Connectivity' table 'Actions' in 'Connectivity' tab
- Remove or comment the respective ports from the port list declared in the following PowerShell script. To permanently disable the port monitoring and clear the 'Port Connectivity' table entry in the next poll so that the health will be cleared.
Location of the script - AppManager_HOME\working\conf\application\scripts\powershell\ActiveDirectoryPorts.ps1
New to ADSelfService Plus?
Related Articles
DNS Monitor - Troubleshooting
Common DNS Monitor Errors and Troubleshooting Guide 1. Host Not Found Description: The DNS server was unable to locate the requested lookup address. Possible Causes: This may happen if the hostname is incorrect, the domain does not exist, or there is ...Real User Monitor (RUM) - Troubleshooting
If the monitor has not polled data for a long time, follow the below steps for troubleshooting. Step 1: Check the RUM Agent configuration Real User Monitor requires the RUM Agent to be installed and mapped to the Applications Manager. Refer this help ...Active Directory monitor - Scripts and Commands used
Refer to this document to learn about the scripts and commands used to fetch data in the Active Directory monitor. VB Scripts: The .vbs scripts are used to collect Performance Metrics in WMI mode. Below are the scripts used: ...How to get ISP and Region data in Real User Monitor?
The default setting of the Real User Monitor does not display ISP and region data for the end user. To obtain the data, you have the option to use a third-party Geolocation API. Currently, RUM exclusively supports APIs that provide responses in JSON ...UDP Port Monitor - Troubleshooting
How do we monitor UDP Port? UDP is a connectionless protocol which doesn't send any acknowledgement on connecting to the UDP port like TCP. When UDP port is not open system will send ICMP port unreachable message. The Issue is when the UDP port is ...