Active Directory monitor health getting affected due to port connectivity test

Active Directory monitor health getting affected due to port connectivity test

From the build number 14071 port connectivity test feature have been introduced. If a few ports were down and unable to connect this behavior will affect the health of the corresponding Active directory monitor. 

To clear the critical health alert triggered any one of the below actions can be performed:
  1. Check the status of the ports that are down and open them if needed.
  2. Disable the port test by using the 'Disable' option in the 'Port Connectivity' table 'Actions' in 'Connectivity' tab
  3. Remove or comment the respective ports from the port list declared in the following PowerShell script. To permanently disable the port monitoring and clear the 'Port Connectivity' table entry in the next poll so that the health will be cleared.
Location of the script - AppManager_HOME\working\conf\application\scripts\powershell\ActiveDirectoryPorts.ps1


                  New to ADSelfService Plus?

                    • Related Articles

                    • DNS Monitor - Troubleshooting

                      Common DNS Monitor Errors and Troubleshooting Guide 1. Host Not Found Description: The DNS server was unable to locate the requested lookup address. Possible Causes: This may happen if the hostname is incorrect, the domain does not exist, or there is ...
                    • Real User Monitor (RUM) - Troubleshooting

                      If the monitor has not polled data for a long time, follow the steps below for troubleshooting: Step 1: Check the RUM Agent configuration Real User Monitor requires the RUM Agent to be installed and mapped to the Applications Manager. Refer the help ...
                    • UDP Port Monitor - Troubleshooting

                      How do we monitor UDP Port? UDP is a connectionless protocol which doesn't send any acknowledgement on connecting to the UDP port like TCP. When UDP port is not open system will send ICMP port unreachable message. The Issue is when the UDP port is ...
                    • Active Directory Diagnostic Tests - Troubleshoot Errors in Specific test

                      In Active Directory Monitor, Diagnostic tests have been introduced in build 14040. To troubleshoot any errors in a specific test in the Diagnostic tests tab, follow the below steps: 1) Open Powershell in administrator mode in the machine ...
                    • Active Directory Monitor - FAQs

                      1. What are the Scripts and Processes used in the Active Directory Monitor? Below is a list of VB Scripts and PowerShell scripts used for data collection in the AD monitor: VB Scripts located in <AppManager-Home>\working\conf\application\scripts ...