Unable to add Active Directory monitor
1. Open command prompt in administrator mode and navigate to <Applications Manager Home>\working\conf\application\scripts directory.
2. Execute the below command replacing hostname, username and password with that of the Active Directory server:
cscript wmicheckauthentication.vbs hostname username password "select * from Win32_PerfRawData_PerfOS_Processor where Name='_Total'"
3. Check the output of the script. If it gets executed without error, you will be able to add the monitor in Applications Manager.
4. Check the prerequisites and proceed to add the monitor. The prerequisites can be found here:http://help.appmanager.com/prerequisites-for-applications-manager$ActiveDirectory
5. Check the output and try to resolve the errors found, if any.
If unable to resolve, reach out to our support with the output of the script execution to appmanager-support@manageengine.com along with the latest Support Information File (SIF) from Applications Manager with print all logs enabled for analysis.
New to ADSelfService Plus?
Related Articles
Unable to Add Kubernetes Monitor
If you are having trouble adding a Kubernetes monitor in Applications Manager, ensure that the the prerequisites have been met: Verify whether you can establish an SSH connection to the Kubernetes server from the APM installed machine. Use the ...
JBoss 7 & above : Unable to add monitor
Note : The below troubleshooting steps are for JBoss version 6 EAP, 7 and above. Refer here for lower versions. For JBoss version 7 and above, Applications Manager collects data via JBoss Management Interface. The management URL should be accessible ...
Active Directory Monitor - FAQs
1. What are the Scripts and Process used in Active Directory Monitor? Below is the list of VB Scripts and PowerShell scripts used for data collection in the AD monitor. VB Scripts are present in <AppManager-Home>\working\conf\application\scripts ...
Unable to add MS Office SharePoint monitor
Check if all the prerequisites are done. The prerequisites can be found here: https://www.manageengine.com/products/applications_manager/help/prerequisites-for-applications-manager.html#SharePointServer WMI Mode If unable to add the SharePoint ...
Unable to add Exchange Server monitor
Check whether all the prerequisites are done. The prerequisites can be found here: https://www.manageengine.com/products/applications_manager/help/prerequisites-for-applications-manager.html#ExchangeServer WMI Mode If unable to add the Exchange ...