Unable to Fetch Time Synchronization Data
Overview:
- In the Active Directory monitor, if the monitored server is not a Primary Domain Controller (PDC), we fetch the name of its Primary DC and the time difference between the Primary DC and the monitored Secondary DC.
- This information is retrieved by connecting to the monitored server using PowerShell remoting and executing the "w32tm /monitor" command:
- Before fetching this data, ensure that the PowerShell prerequisites are met.
Steps to Check the Data Directly on the Monitored Server:
- Open PowerShell in administrator mode in the target server.
- Run the below command and check the output.
w32tm /monitor
Steps to check the data using PS script used in AppManager:
- Open PowerShell in administrator mode on the machine where Applications Manager is installed.
- Navigate to <AppManager-Home>\working\conf\application\scripts\powershell directory.
- Run the command below, replacing hostname, username, and password with the credentials used in the Active Directory monitor:
.\ADTimeSyncTest.ps1 'hostname' 'username' 'password'
Performance Polling Option:
- The Time Synchronization metrics are mapped under Performance Polling and can be modified by navigating to:
Settings -> Performance Polling -> Optimize Data Collection -> Monitor Type -> Active Directory -> Metric Name -> Time Synchronization - Here, you can change the polling interval for these metrics or stop data collection as needed.
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