Image creation interrupted
Image creation interrupted - \\NETWORK PATH - The specified network name is no longer available. When I click on the "View Log" link I get "Page cannot be found" The image creation gets to 98% each time and stops.
Upgrade Fails
Hi I want to update SDP but I get this error SDP VER :11143 DB: Postgre Tankyou
Exclusive webinar series on cybersecurity and IAM - Reserve your spot now
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Postgres DB migration failed when installing 10.1.2127.12 hotfix
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Wanting to know the difference between these fields within Inventory
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Catalyze your server & application performance monitoring with ease! [Free training webinars]
Attend our free training webinar series to learn how you can enhance your monitoring strategies by gaining complete visibility into the performance of your servers and applications, detecting and alerting the issues quickly with detailed root cause analysis,
Release announcement: Build 5020
Hello everyone, We are excited to announce the release of Analytics Plus build 5020, which offers support for additional modules in ServiceNow. With this launch, users can access out-of-the-box analytics for ServiceNow's release management, change management
Latest chrome (Version 94.0.4606.54 (Official Build) (64-bit))appears to break SDP (11.2.11205)
Hi folks, Anyone else having issues with the latest chrome update? We don't see this on Edge. Thanks, Adam
Chrome version (Version 94 - Released) fix attempted but still issues remain-
description: undefined endLineNumber: undefined fileName: undefined lineNumber: undefined message: "Missing helper: \"i18n\"" name: "Error" number: undefined stack: "Error: Missing helper: \"i18n\"\n at Object.<anonymous> (https://avma-servicedsk.avma.org/scripts/handlebars.min-v4.7.6.js?11306:27:9680)\n
Different CI types show up in Admin CI Types vs. regular CMDB and Assets. HOW? WHY???
Below is a screenshot of two pages in our our Manage Engine Servicedesk Plus. On the left side you see what is shown when I try to administer CI Types through the Admin -> Configuration Item Types. On the right side you see what I see when I look in
ServiceDesk Agent Scan at Boot
Was the agent scan at boot option removed from ServiceDesk with the upgrade to (11300) and the change to the Desktop Central agent? We are currently running ServiceDesk Plus Build 11307, MSSQL Desktop Central was automaticaly insttalled for the agent
Hide Top menu
Servicedesk plus header menu has been hide just on Administrators accesss. when I check with inspector this error show
FBI, CISA, and CGCYBER strongly urge organizations ensure ADSelfService Plus is not directly accessible from the internet
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Asset Explorer vs Desktop Central
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Unable to load web portal
Hi, I recently installed NetFlow Analyzer on Ubuntu 20.04 and the install seemed to work fine. When starting the services it shows them all running, and I can get to the login page at <<IP>>:8060 However, when I log in it redirects me to: http://<<ip>>:8060/apiclient/ember/index.jsp#/
Hide menu bar after click in full screen
I was in a Home module trying to view in full screen a resource management. Like the picture with name "Number 1" after that my chrome browser see like a picture "Number 2. I try to remove the cache, open in a incognito mode, but don't function. When
[Term of the Day]:Spatial Computing
Term of the Day “Spatial Computing” Definition — What is Spatial Computing? The term Spatial Computing is a technology that offers us an immersive experience by allowing users to perceive digital content in 3D, as though the items were real and
Customize Survey Form
Is it possible to customize the survey form to add a link to the request in the survey email body that the survey is connected to? We get a number of people who submit requests and cannot keep track of all the ticket numbers. It would be nice to add a
[SDF-52811] how to add name
good day. after importing users from ad by ldap, their name was not added to the name and surname and therefore it is impossible to quickly find them and write messages. How to correctly transfer the name from the field to First name and Last Name
Zero-day (CVE-2021-37973) fixed in Google Chrome
Hello everyone, Google Chrome has released updates to fix an actively exploited zero-day vulnerability tracked as CVE-2021-37973. This is a high-severity Use after free vulnerability in Portals. Google has acknowledged that it is aware of exploits for
Zero-day (CVE-2021-37973) fixed in Google Chrome
Hello everyone, Google Chrome has released updates to fix an actively exploited zero-day vulnerability tracked as CVE-2021-37973. This is a high-severity Use after free vulnerability in Portals. Google has acknowledged that it is aware of exploits for
Zero-day (CVE-2021-37973) fixed in Google Chrome
Hello everyone, Google Chrome has released updates to fix an actively exploited zero-day vulnerability tracked as CVE-2021-37973. This is a high-severity Use after free vulnerability in Portals. Google has acknowledged that it is aware of exploits for
Microsoft Edge for Chromium business fixes several high severity vulnerabilities in its 94.0.992.31 update
Hello everyone, Microsoft Edge for Chromium business has been updated to 94.0.992.31. This update comes with fixes for several security vulnerabilities.The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2021-37956
Microsoft Edge for Chromium business fixes several high severity vulnerabilities in its 94.0.992.31 update
Hello everyone, Microsoft Edge for Chromium business has been updated to 94.0.992.31. This update comes with fixes for several security vulnerabilities.The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2021-37956
Microsoft Edge for Chromium business fixes several high severity vulnerabilities in its 94.0.992.31 update
Hello everyone, Microsoft Edge for Chromium business has been updated to 94.0.992.31. This update comes with fixes for several security vulnerabilities.The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2021-37956
[API]Posting resolution with line breaks
Hello I have a script that sets the resolution in my requests, works but I don't get any linebreaks This is the JSON that is sent. It has the \n and it works fine when I create a ticket but the resolution just get one line. { "operation": {
Customizing summary reports
Hi. As the title says - is it possible to customize the daily summary report been sent by mail? We're looking to change the font sizes, adding links to the appropriate reports in the system, even splitting to multiple reports incase of multiple domains. Thanks in advance Shlomi
Report for source subnet
Hello community, I'm looking for following report: I want to see the amount of successful logins per subnet. I can see the client ip and username of all successful logins, so the information is basically ready. so for example: User A - Client IP 192.168.10.10
Logon failures not audited
All, I have installed AD Audit Plus and set my DC's and my file server up for auditing. The audit policies for both in the portal were successfully applied and I have checked the policies vs. the official KB's just to be sure as wel as a reboot of the
How to audit administrative shares?
How to audit administrative shares when accessed via UNC? Ex: \\servername\d$ Any way to track using file audit?
Migration of AD Audit to a new server failed. Looks to be due to SQL Native Client not been recognised
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Technician Replies via Email
Hello, I'm trying to setup the help desk to be as easy as possible, they only want it implemented for performance monitoring, which is dumb because now well fight over tickets whether or not we know how to resolve it. Anyway we have an issue or maybe
What is the table store information about preventive maintenance task
I need to pull a report of a list of pm task that are scheduled, their next schedule date etc. Thanks
Preventive Maintenance Report
I am trying to create a report to show all of the preventive maintenance and when they are scheduled. The sworkorder table gives me the Title and description. However I cannot find when it is scheduled and who it is assigned to. Many of these have not get generated workorders because they are annual and have not come due yet. Does anyone have a query to get all the information associated for Preventive maintenance?
[ServiceDesk Plus Cloud] 7-day license extension for customers affected by the recent access issue
Dear Customers, On September 15, 2021, users of ServiceDesk Plus Cloud experienced access issues with the application hosted in the US data center, which might have led to service interruptions and application downtime for our customers. Please check
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Export-Templates after User Creation
Hello, Where can I find the template that was shown after I created a user in the AD using the user creation tool inside Manage Engine I want to customize the export but did not find it anywhere. Thank you
Windows driver installation
Hello, Can Desktop Central install drivers for my hardware?
itdesk REST API: always getting invalid ticket
Hello, I"m creating a script for bulk loading the worksheet into Service Desk Plus (cloud version, the one at https://sdpondemand.manageengine.com/). Using my everyvday user I've created a Self Client at the developer console, I use it to get the authorization
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