How to disable a category or subcategory?
Hi,
I am planning to add some services and incidents of a new department to ServiceDesk. Logically I have to add them all and build the right structure. After confirming its validity I can release it to appear to end users.
Unfortunately I could not find this option although I have some services from the initial implementation which are disabled. Which means that the option is there but it is not allowing me to do it so how.
I appreciate your quick help and support.
Majid
I am planning to add some services and incidents of a new department to ServiceDesk. Logically I have to add them all and build the right structure. After confirming its validity I can release it to appear to end users.
Unfortunately I could not find this option although I have some services from the initial implementation which are disabled. Which means that the option is there but it is not allowing me to do it so how.
I appreciate your quick help and support.
Majid