[KB] Manage Microsoft Teams with O365 Manager Plus
Just released earlier this year, Microsoft Teams a chat-based workspace in Office 365 is the latest collaboration tool from Microsoft. With Microsoft Teams, you can exchange messages and share files of any type. Though it may sound attractive, that file sharing feature turns ugly when highly confidential or malicious files are shared by accident or on purpose. In addition to Teams, third-party applications being integrated with Teams must also be monitored for obvious security reasons.Thankfully,
How to identify and mitigate the unauthenticated product integration vulnerability?
Some versions of O365 Manager Plus have the unauthenticated change to integration system vulnerability. This article explains how you can identify if your O365 Manager Plus installation is affected, and fix it. It also offers the mitigation steps to protect your installation in case it is not affected. What is the issue? O365 Manager Plus had a vulnerable endpoint which allowed a user to integrate O365 Manager Plus with any other supported ManageEngine product, bypassing authentication. This could
How to audit OneDrive for Business activities
OneDrive for Business is widely used to store and retrieve documents. Since, these documents can be easily accessed, modified or deleted by any users who have access, you must keep track of all the actions performed in organization’s OneDrive for Business account and the person responsible for every action. Why use O365 Manager Plus to audit your OneDrive for Business? Native Office 365 auditing options such as PowerShell scripts and Office 365 Security & Compliance Center are either complex to use
How to remove OneDrive for Business access for users
OneDrive for Business files can be downloaded, modified, shared and also synced with a user's local computer easily. An administrator might want to block certain users from accessing OneDrive for Business for security purposes. Steps to remove a user's OneDrive for Business access using O365 Manager Plus O365 Manager Plus' License Modification enables you to restrict a particular user or multiple users (using a CSV file) from accessing OneDrive for Business easily. 1. Click on the Management tab in
How to monitor spam in Office 365
With the growing need for data security, spam monitoring policies have become an undisputed necessity. O365 Manager Plus offers granular details on various facets of spam such as – top spam recipients, top spammers, inbound/outbound spam mail and so on. O365 Manager Plus offers the following reports related to spam/malware: 1. Top Spam Recipients, 2. Top Malware Recipients, 3. Spam Traffic Summary, 4. Malware Detections, and 5. Spam Detections. To monitor spam using O365 Manager Plus, follow the
How to monitor outbound email in Office 365
Outbound mails are different from outgoing mails in that, these mails are transferred to a different domain or tenant altogether. It is important to monitor both outgoing and outbound mails closely in order to prevent theft of confidential information. Monitor Outbound mails using O365 Manager Plus O365 Manager Plus makes monitoring of outbound mails simple, for starters, by displaying the nature of the mails sent (eg. Spam mail out, Malware mail out) under the Mailbox Traffic Summary in the Home
How to set up Litigation Hold in Office 365
Email Journaling and Email Archiving are necessary to save storage space in the native database and comply with IT regulations and legal obligations. It's important to keep a record of all the essential conversations, events, and mails. In Office 365, you can place a mailbox on Litigation Hold or In-Place Hold, for this purpose. Litigation hold keeps a record of all mailbox items including the deleted ones and original version of items that were modified. Entities placed on Litigation Hold would
How to do content search in Office 365
Office 365 content search feature helps you keep an eye on the emails sent and received by your organization. Though the Office 365 Security & Compliance Center has this capability, it falls short in some of the areas. For example, pattern-based searches to identify credit card numbers, social security numbers and other personally identifiable information (PII) that follow a regular pattern (REGEX pattern) cannot be done. Also, the content searches cannot be scheduled to run automatically. O365
How to check mailbox size in Office 365
The default size of Office 365 mailboxes varies based on the mailbox type and user subscription. The default size of a user mailbox is either 50 GB or 100 GB, and when the space is exhausted, users won't be able to send or receive emails. To avoid this, admins need to keep a check on the mailbox size. For this purpose, Microsoft 365 Admin Center provides Mailbox Usage report. (Microsoft 365 Admin Center -> Reports -> Usage -> Select a report -> Exchange -> Mailbox Usage) The Mailbox Usage report
How to view Office 365 archive mailbox size
Archiving provides additional mailbox storage space to Office 365 users. Once archiving is turned on, users can move the older messages from their primary mailbox to the archive mailbox thus freeing up primary mailbox space. The messages in the archive mailbox this can be accessed using Outlook on the web. View archive mailbox size in Security & Compliance Center. Office 365 archive mailbox size is either 100 GB or unlimited based on the user subscription. If the IT admin wants to keep
All you need to know about the Exchange Online incident EX191754, and how O365 Manager Plus could have saved you!
Hello everyone! Microsoft’s Exchange Online recently faced an email delivery issue which prevented users from sending rich text format (RTF) emails with attachments. It impacted the Exchange Online users all over the world, and the issue is expected to be fully resolved by October 2, 2019. This is not the first time such incident is occurring, and definitely not the last. Read our latest blog on "Yet another Exchange Online incident: All about EX191574 ", to know all about this incident, and how
How to bulk mail-enable/disable Office 365 public folders?
In this post, I'll explain how you can enable or disable public folders in Office 365, in bulk, without using PowerShell scripts. Why mail-enable/disable a public folder? A mail-enabled public folder offers a centralized email delivery for specific groups in an organization without having to give control of mailboxes to them. That is, when you mail-enable a public folder, users can post to that folder by sending an email to it. On the other hand, if you don't want users to post to a public folder,
Do you know how to manage Office 365 user licences in bulk?
In this article, I'll explain how to assign or remove Office 365 user licences in bulk based on their group membership, without using PowerShell scripts. Steps: Log in to O365 Manager Plus with admin credentials. Go to the Management tab. Navigate to License drop-down > Bulk Group Modification > Group Based License Modification. In the window that opens up, click the Assign/ remove licenses drop-down and select an option based on your requirement. You can either choose to Assign selected licenses,
Do you know how to configure 'Set Send As permissions of Groups' for specific users?
In this article, I'll explain how to assign or remove Send As permission for distribution, mail-enabled security, and Office 365 groups, without using powershell scripts. What is Send As permission? Users with Send As permission for a particular group can send emails from that group mail ID as well. For example, say a user is a member of the Marketing distribution group and is assigned Send As permissions for that group. The user can send emails from the Marketing team's mail alias. Steps: Log
[KB] Office 365 Auditing : 4 activities that you should never miss
Office 365 auditing is an effective way to get insights about user activities, and insider threats. Among the plethora of activities to be audited, there are four must-audit activities, that help you to identify the most common attacks like, brute-force attack, insider attack, elevation of privilege attack, etc. Below are those four important activities that must be audited: User accesses: Know who is accessing your Office 365 subscription, when, and from where. By establishing a baseline of normal
[KB] Office 365 Group Membership Management
Groups are an easy way to send emails or assign permissions to users collectively. When new employees join your organization, all you have to do is add them to appropriate groups to grant them access to the required resources. Most of the time there will be multiple groups to which the new users must be added. But, the Office 365 portal does not have a provision to add users to multiple groups in one go. And, that's why you need a comprehensive Office 365 management solution that can fill in all
Office 365 mailbox delegation -2
In the previous post, we saw how to generate a report on Office 365 mailbox delegates and how to manage them in bulk easily with O365 Manager Plus. This week we will see how to audit the activities of mailbox delegates easily with O365 Manager Plus. Audit activities of mailbox delegates O365 Manager Plus provides a default audit profile called Activities by Mailbox Delegates which provides one click access to the required audit data. Note: Auditing must be enabled for mailboxes to view the audit
[KB] Office 365 mailbox delegation - 1
In Exchange Online you can grant permission on any user's mailbox to other users to enable them to access the mailbox (the Full Access permission), or send email messages that appear to come from the mailbox (the Send As or Send on Behalf permissions). The users who are assigned these permissions on other mailboxes are called delegates. This article will explain how to grant permissions to users on other users' mailboxes, generate a report on all mailbox delegates. Reports on mailbox delegates O365
[KB] Identify non-owner mailbox accesses in a click
In this forum post, I'll explain why you should track non-owner mailbox accesses and how to do it with O365 Manager Plus. Why do you need to know about non-owner mailbox access? To identify unauthorized access to mailbox data by users within and outside your organization. To provide relevant information such as the state of mailbox data at a given time, who sent e-mail from a mailbox, and if a particular person viewed mailbox data, to legal cases and during auditing. To enforce compliance and privacy
[KB] Configure multi-factor authentication for Office 365 users
Conventionally, security of an account is based solely on the strength of its password. But anyone who gets hold of the password can simply waltz into the account and take what they need. That is why many organizations are adopting multi-factor authentication (MFA) to beef up security. While Office 365 provides you with the option to configure MFA, the process is quite time-consuming and confusing. O365 Manager Plus, with its user-friendly UI, simplifies this task by allowing you to configure MFA
[KB] Audit user activities during non-business hours
When it comes to user activity auditing, Office 365 logs all the user activities without any disparity. However, if you want to identify the employees accessing the company data beyond business hours, non-business hours auditing is a great option. But in Office 365, there is no such option to filter audit logs based on business hours. With O365 Manager Plus, you can configure business hours and retrieve the audit logs for business and non-business hours in a single click. Steps to configure business
[KB] Remove the licenses of inactive Office 365 user accounts in a few clicks
Licenses are a costly affair when managed ineffectively. One sure shot way of efficient license management is to keep a check on unused licenses. Identify inactive user accounts in your Office 365 setup, revoke their license, and give it to those who need it. This way, you can also keep your license cost under control. O365 Manager Plus can do this task in a jiffy. Let's see how. Steps to identify inactive user accounts Go to Reports tab. Select User Reports under Azure Active Directory in the
[KB] Compliance ready mailbox - 3: Create profiles to audit Exchange Online mailboxes
In the previous two posts I explained how to retrieve the list of auditing disabled mailboxes and how to enable it in a few clicks with O365 Manager Plus. This week, I'll explain how to create an audit profile in O365 Manager Plus. Why O365 Manager Plus? The following points will explain the key reasons why O365 Manager Plus' auditing feature is far advanced than Office 365's auditing feature: In Office 365 portal, you have to use the inbuilt search tool to filter the required data from the audit
[KB] Compliance ready mailbox - 2: Enable Exchange mailbox auditing
Last week I explained how to retrieve the list of auditing disabled mailboxes. This week I'll explain how to enable mailbox auditing in a few clicks. Time-consuming PowerShell scripts By default mailbox auditing is disabled in Exchange Online, and there is no provisioning in the Office 365 portal to enable it. Administrators have to enable auditing for each individual mailbox that should be audited using PowerShell scripts, and also select the actions that should be audited. This makes the PowerShell
[KB] Compliance ready mailbox - 1: Identify mailboxes for which auditing is disabled
Compliance is an architected system of policies, controls and objectives designed to keep your business units out of trouble, operating securely and cost effectively. Audit reports are mandatory to adhere by various industrial mandates like PCI, HIPAA, GLBA, FISMA and SOX. O365 Manager Plus provides an exhaustive list of audit reports which help you comply by the aforementioned industrial mandates. In the "Compliance ready mailbox" series, I'll be showing all the things that must be done to make
[KB] Configure standby server in O365 Manager Plus for high availability
O365 Manager Plus helps administrators maintain high availability for a server in case of failure of the primary server. It achieves this by employing a high availability architecture which designates a backup server to ensure an agreed level of operational performance for a higher than normal period. Same database is used for both the servers and at any given time, a single server will cater to user requests and the other will be inactive till the primary server is down. Whenever the primary server
[KB] Configure Log Forwarder in O365 Manager Plus
O365 Manager Plus' Log Forwarder' option allows you to forward Office 365 audit logs to an external SIEM product or to a Syslog server. Forwarding logs to Syslog Server: Syslog is the event logging service in unix systems.You may also use this setting to forward logs to your SIEM's UDP or TCP receiver. Configuring a Syslog Server: Syslog daemon runs in UDP port 514 by default. The default settings can be modified in the Syslog server's path configurationfile/etc/syslog.conf. Remember to restart Syslog
[KB] Set up Office 365 Outlook as mail server in O365 Manager Plus
O365 Manager Plus allows you to configure Office 365 as the SMTP server to send real-time alerts, scheduled reports, license expiration reminders and product downtime notifications to multiple admin mailboxes. Steps to set up Office 365 Outlook as mail server in O365 Manager Plus Login to O365 Manager Plus. Go to Admin tab. Select General Settings-->Mail Server in the left pane. Enter smtp.office365.com in the Mail Server field and 587 in the Mail Port field. In the From Address field, enter the
[KB] Set-up Gmail as mail server in O365 Manager Plus
O365 Manager Plus allows you to configure Gmail as the SMTP server to send real-time alerts, scheduled reports, license expiration reminders and product downtime notifications to multiple admin mailboxes. Steps to setup Gmail as mail server in O365 Manager Plus Login to O365 Manager Plus Go to Admin tab. Select General Settings-->Mail Server in the left pane. Enter smtp.gmail.com in the Mail Server field and 587 in the Mail Port field. In the From Address field enter the Gmail address from which
O365 Manager Plus Free Online Workshop Series - Register Now!
Hello ! With just a day left, stay tuned for the third session of O365 Manager Plus free online workshop series. In this session, we will be dealing with Effortless Office 365 management with O365 Manager Plus. Our product expert will show you how to, Create, modify, and delete user accounts in bulk Reset password and manage permissions for user accounts in bulk. Manage the Azure AD users, groups, and contacts efficiently. Keep track of the licenses and manage them wisely. Notify users before
O365 Manager Plus 4111 released with the 13 new reports and high availability feature for minimal product downtime.
Hello Everybody! We are glad to announce the release of the latest build of O365 Manager Plus - 4111. This build brings high availability capability along with a bug fix. Feature: High Availability: Designate a standby server to maintain high availability during unscheduled downtime. New Reports: Azure AD Role Administration Recently Added Member to Role - Gives details on users added to the admin role. Recently Removed Member from Role - Gives details on users deleted from admin role.
ManageEngine Announces Free Online O365 Manager Plus Workshop Series - Register!
Hello! Congratulations on choosing Office 365, your first step towards a cloud workspace.The next important step is securing your cloud workspace. Security is one of the major stumbling blocks for organizations that migrate to cloud as Microsoft's capabilities are not strong enough. ManageEngine proudly presents O365 Manager Plus, an exclusive Office 365 solution, to overcome all challenges that Microsoft has failed to address in Office 365. It lets you manage, report, audit and also monitor,
[KB] Domain-based help desk delegation
Configuring multiple domains enables easier user management. When it comes to help desk delegation in Office 365, it is quite cumbersome to create roles and select admins. O365 Manager Plus supports domain based delegation which makes help desk delegation easier and more secure in a multi-domain environment. By delegating domain based roles, the technician would have access to data corresponding a particular domain alone. As a prerequisite, you need to create a technician with the roles you wish
[KB] Configure Rest API in O365 Manager Plus
Enabling REST API access will allow you to use multi-factor authentication as configured in your Office 365 account. Once enabled, the user will be diverted to Office 365 login portal for authentication to use O365 Manager Plus. Steps to configure REST API Automatic configuration 1. Login to O365 Manager Plus' admin portal. 2. Go to Admin tab. 3. Select O365 Tenant Settings under Administration. 4. Select Enable Now under Rest API Access for the Office 365 tenant of your choice. 5. You will be
[KB] Fend-off Locked Out Accounts with Password Expiration Notification
The last thing users want to see in the early hours is the "account locked out" message due to password expiration. Changing the password may slip out the users' mind among the other more important work to focus on. They had to be notified constantly and well before the date of password expiration to make sure they change their passwords on time. O365 Manager Plus brings you password expiration notification feature, which provides you the following functionalities. Schedule group based or domain
[KB] Reasons to Buy O365 Manager Plus
O365 Manager Plus is an extensive Office 365 reporting, management, auditing, and alerting solution that helps administrators effortlessly manage their Office 365 setup. It's web-based, user-friendly interface allows you to manage Exchange Online, Azure Active Directory, Skype for Business, OneDrive for Business, and other Office 365 services from one place. O365 Manager Plus provides exhaustive, preconfigured reports on Office 365, and also helps you perform bulk user management, bulk mailbox management,
[KB] Prevent Data Leaks
Cloud technology is highly adopted for file and data storage as it can be accessed from anywhere. When all the company related information is hosted in the cloud, constant monitoring and auditing are necessary to avoid unnecessary data access, which could lead to leaking of business critical data.' To simplify auditing and monitoring of cloud environment, it is necessary to use purpose-built tools like O365 Manager Plus. Tips to avoid data leaks: Experts suggest that when sensitive information
[KB] Dodge Emails Carrying Malware Masquerading as Legitimate File
A newly discovered malware is masquerading in the form of a Microsoft PowerPoint file which downloads the infection as soon as users hover over a link. The file is named as order&prsn.ppsx' or 'order.ppsx' or 'invoice.ppsx' and is sent as an attachment through email to victims with the subject line 'RE:Purchase orders #6933' or 'Fwd:Confirmation'. What happens? While PowerPoint files are written as PPTX, this file that comes attached in the email reads as PPSX. The file format is identical to
[KB] Prevent Intruder's Attack - 4: Remove License
Last week, we learned how to disable mailboxes in bulk to prevent users who try to gain access to internal data after leaving the company. As explained earlier this is not the only way to prevent access. No problem if you have missed the previous posts, you can access all of them here. Removing user license not only prevents user access but also prove to be a useful license management technique. If you don't remove the user license once the employee has left, it will add up to your cost as the
[KB] Prevent Intruder's Attack -3: Disable user mailboxes
Last week we saw how to change user passwords in bulk, which was suggested as one of the ways to prevent intruder's attack. This week we will learn how to disable user mailboxes in bulk. Using native Office 365 you can search for the mailboxes one by one and disable them. But with O365 Manager Plus, you can disable the mailboxes in bulk irrespective of their count in a few clicks. When a mailbox's credentials are compromised, we cannot afford to lose the contents of the mailbox, if it is a shared
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