Configuring multiple domains enables easier user management. When it comes to help desk delegation in Office 365, it is quite cumbersome to create roles and select admins. O365 Manager Plus supports domain based delegation which makes help desk delegation easier and more secure in a multi-domain environment. By delegating domain based roles, the technician would have access to data corresponding a particular domain alone.

As a prerequisite, you need to create a technician with the roles you wish to delegate.

Steps to do a domain based delegation 

1. Login to O365 Manager Plus.
2. Go to Delegation tab.
3. Select Help Desk Delegation --> Help Desk Technician in the left pane.
4. Select Edit Technician in the Actions column corresponding to the technician you want to edit.

5. In the 

6. Click  Add .

7. Click Save Changes.

 

 

To know more about O365 Manager Plus' help desk delegation feature, click here.