[KB] Identify non-owner mailbox accesses in a click

[KB] Identify non-owner mailbox accesses in a click

In this forum post, I'll explain why you should track non-owner mailbox accesses and how to do it with O365 Manager Plus.

Why do you need to know about non-owner mailbox access?

  • To identify unauthorized access to mailbox data by users within and outside your organization.
  • To provide relevant information such as the state of mailbox data at a given time, who sent e-mail from a mailbox, and if a particular person viewed mailbox data, to legal cases and during auditing.
  • To enforce compliance and privacy regulations.

How does O365 Manager Plus help?


O365 Manager Plus' Non-owner Mailbox Access Report lists all mailboxes access by non-owners. This prepackaged report lists important details such as:

  • Who accessed which mailbox and when. 
  • Actions performed by the non-owner. 
  • Whether the action was successful.
  • Type of client used.
  • Client IP address, and more.

Using the built-in filter, you can choose to exclude the mailboxes accessed by administrators and delegated users as they also fall under the non-owner category.

 

Steps to generate non-owner mailbox access report

  1. Go to the Reports tab.
  2. Select Security Reports under Other Services from the left pane.
  3. Choose Non-owner Mailbox Access under the User Activities Reports category.

 

 

      4. The report generated shows details on non-owner mail box accesses that happened in the selected period.

 


 

 

 

You can refine the result to find out specific details such as the non-owner access on a specific mailbox, from a specific client IP, in a specific time period, and more, using the built-in filter.

 

 

 


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