Please follow the steps below to reset your super-admin password: For builds 12.7.257 and above Please ensure you are logged in as a root user or running the Command Prompt as an Administrator to execute these scripts at the OS level. Step 1 : Please ...
The below KB is applicable for all editions & from version 12.6.262 and above. Please follow this on Support team request. Question: How to connect to OpManager PgSQL Database via command prompt? Solution: Please follow the below steps to connect the ...
1. Stop the OpManager service and wait till all java/postgres processes are closed. (If postgres process doesn't exit for a long time, do not kill the process, instead, run StopPgsql.bat from cmd and wait for the process to terminate.) 2. Navigate ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. What is Zoho Directory? Zoho Directory is an identity and access management (IAM) platform that enables organizations to securely manage user identities and their access to various applications, both within Zoho and third-party services. It ...
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...