1. Stop the OpManager service and wait till all java/postgres processes are closed. (If postgres process doesn't exit for a long time, do not kill the process, instead, run StopPgsql.bat from cmd and wait for the process to terminate.) 2. Navigate ...
The steps are verified and tested until 12.4.072. We request you to take a VM snapshot or a folder backup of the OpManager server itself (stop the OpManager service) as a first measure. Below mentioned steps are applicable for Postgres version till ...
Steps for configuring SNMPv3 on a Router Here are the steps to configure SNMPv3 on a router and opmanager. Lets configure a privileged user called Henry with the relevant details below. username : Henry authProtocol : MD5 privProtocol : DES ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...
1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
Follow the steps mentioned below to install AppManager as a service on a Linux box. Copy the attached AppManagerLinuxService file to /etc/init.d directory as the file "AppManager" Edit the MDIR variable in this file (in two locations) which should ...