Solution: For build 12.3.181 and above, SSL enabled ServiceDeskPlus can be integrated directly from UI. Importing trusted certificates OpManager validates the trusted sources with the help of certificates in OpManager truststore. By default ...
1 - Open a command prompt (Run-> cmd) and change directory to %opmanager%\jre\bin 2 - Generate a Keystore file. Execute the following command and provide requested details to create OpManager.truststore file under %opmanager%\conf folder. keytool.exe ...