Secure your OpManager build using SAML authentication

SAML Authentication in OpManager


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                    • Integrating OpManager with Service DeskPlus while SDP using 3rd party SSL Certificate

                      Solution: For build 12.3.181 and above, SSL enabled ServiceDeskPlus can be integrated directly from UI. Importing trusted certificates OpManager validates the trusted sources with  the help of certificates in OpManager truststore. By default ...
                    • Installing .PFX certificate in OpManager 12.

                      Here are the steps to be followed  1. First you need to convert the .pfx type to .truststore type.  Place your .pfx certificate in \OpManager\jre\bin\ folder.  To do that, open a command prompt as an Administrator and go to \OpManager\jre\bin ...
                    • OpManager integration with SDP using .pfx certificate.

                      Applying .pfx certificate in SDP does not involve creating keystore file which is required for integration. Please follow the below steps to create a Keystore file. Place the file OpManager.TrustStore and SDP PFX file under the OpManager JRE\bin ...
                    • How to uninstall and reinstall OpManager Service?

                      1)Stop OpManager service 2)Go to OpManager  command prompt with Run as administrator Option 3)Change directory to OpManager/bin  and execute " opmanagerservice.bat -r "    Ex: C:\ManageEngine\OpManager\bin>OpManagerService.bat -r    (The above ...
                    • OpManager Service does not start automatically after Opmanager server restart

                      Question: Why OpManager service does  not start automatically even though the service start up  type is set to                 automatic? Solution: There are scenarios where security applications like Symantech end point security , Trend micro or any ...