Solution: For build 12.3.181 and above, SSL enabled ServiceDeskPlus can be integrated directly from UI. Importing trusted certificates OpManager validates the trusted sources with the help of certificates in OpManager truststore. By default ...
Here are the steps to be followed 1. First you need to convert the .pfx type to .truststore type. Place your .pfx certificate in \OpManager\jre\bin\ folder. To do that, open a command prompt as an Administrator and go to \OpManager\jre\bin ...
Applying .pfx certificate in SDP does not involve creating keystore file which is required for integration. Please follow the below steps to create a Keystore file. Place the file OpManager.TrustStore and SDP PFX file under the OpManager JRE\bin ...
1)Stop OpManager service 2)Go to OpManager command prompt with Run as administrator Option 3)Change directory to OpManager/bin and execute " opmanagerservice.bat -r " Ex: C:\ManageEngine\OpManager\bin>OpManagerService.bat -r (The above ...
Question: Why OpManager service does not start automatically even though the service start up type is set to automatic? Solution: There are scenarios where security applications like Symantech end point security , Trend micro or any ...